Charity deer processing plantUnofficial, only for charity deer processing1"H-G 21-305 COMAR 10.15.04.21"Mail, In Person, EmailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system300.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:31:06.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."P&L confirms information on paper application is correct in the system and approved by plan review Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z14.014.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHCenter for recreation and communityAllows a facility to change a pool part to be incompliant with COMAR 10.17.01 and to issue an operating permit for University Maryland pools (3)1COMAR 10.17.01Mail, In PersonSalesforceApplication entered into salesforce and tracked in salesforce- permit issued through salesforce3050.0General FundITfalseYears2025-09-24T16:54:50.000Z2026ITApplication with drawing and additional information is dropped of at the office2025-12-18T19:54:08.000Z33.033.0truesite visit for operating permits and any issues to insure compliance with COMAR 10.17.01Department of HealthPublic Health Administration (PHA)MDHEmergency Medical ResponderCertification to provide basic life support as an emergency medical responder.3COMAR 30.02.02.03Online (Web or Mobile)Image TrendMIEMSS staff audit and finalize each application.50.0No funds collected.Continuous work with Image Trend (vendor) to improve application process.falseYears2025-09-16T16:17:00.000Z2026Some application complete multiple applications.Application done through MIEMSS website.2025-12-18T19:43:35.000Z287.040.0falseMaryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.02.02Shellfish: Seasonal shellstock shipping or reshipping plantMD License and Interstate Shipper Certification to operate a shellfish (oysters, clams, mussels) shipping or re-shipping operation6COMAR 10.15.04; COMAR 10.15.07Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30100.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseMonths2025-09-24T21:16:15.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z36.035.0trueYes, a pre-operational/certification inspection is conducted by a Licensed Environmental Health Specialist (LEHS) who is also a Standardized Shellfish Inspector (SSI) to confirm compliance with regulations prior to license issuance.Department of HealthPublic Health Administration (PHA)MDHOriginal Thoroughbred Horse TrainerRequired to act as a Trainer of a horse1COMAR 09.10.01.25Online (Web or Mobile), In Person, Mailas400manually key in paper application data5100.0Goes toward paying for jockey insuranceTrying to set up a credit card service and ability to complete and pay for application online.falseYears2025-09-26T16:26:41.000Z2026Person can only pay by cash or check.In person2025-12-18T19:45:52.000Z49.049.0trueThis license is for new trainers. New trainer must go through a written test, a saddling test and a verbal test with the Stewards. At any time the person fails the license is not issued.Department of LaborDivision of RacingDoLCriminal background and any violations in other racing jurisdictions may impact the individuals ability for approvalResearch and Development (R&D)Tax CreditBusinesses that have qualified R&D expenditures in Maryland may qualify for the Growth R&D Tax Credit.1Article - Tax – General §10–721. COMAR 03.04.10.01Online (Web or Mobile), Email, MailSharepointThe information received on an application is input into an excel spreadsheet.900.0N/AWe achieve this consistently as it based on statutory timelines.falseYears2025-09-19T16:08:59.000Z2026We achieve this consistently as it based on statutory timelines.To qualify for the R&D tax credit, a business must submit an application NO LATER THAN NOVEMBER 15 of the calendar year following the tax year in which the Maryland Qualified Research and Development expenses were incurred. Commerce will prorate if the credits applied for by non-small businesses exceeds $8.5 million and/or if the total amount of credits applied for by small businesses exceeds $3.5 million.Commerce will issue a tax credit certificate with the approved credit amount by February 15th of the calendar year following the end of the year in which a business submits an application.2025-12-18T19:45:27.000Z281.0190.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMOnline portalBoard for the Certification of Residential Child Care Program ProfessionalsRenewal Residential Child and Youth Care Practitioner - This individual is renewed to perform direct responsibilities related to activities of daily living, self-help and socialization skills in a residential child care program under the direction of a certified program administrator.2Health Occupations Title 20; Title 10 Subtitle 57Online (Web or Mobile), Mail, In PersonBoard's Cashlog licensing systemApplicants can still submit paper applications via mail6050.0By statute and regulations - COMAR 10.57.07 fees; Health occupations article 20-206; general fundingNofalseYears2025-10-09T18:41:08.000Z2026nohttps://mdbnc.health.maryland.gov/rccpa/admin/index.aspx - applicants submits renewal applications via the online portal, mail in paper application or in-person drop off applications.2025-12-18T19:46:43.000Z142.0478.0trueThe application is reviewed by Board staff for completeness. Applications must submit continuing education courses to complete the renewal application.Department of HealthNoneMDHHealth Occupations Title 20-313Board moved to an online portal for renewal applicationsFY 2024 Assisted Living (AL)LicenseInitial License0HG § 19-1804.1 COMAR 10.07.14.04 COMAR 10.07.14.08Online (Web or Mobile)smartsheetReview documents to determine compliance with licensure requirements.1200.0N/ANo changes from SFY 23falseIndefinite2025-09-25T15:18:39.000Z2026YES, Number of Health Facility Nurse Surveyors to conduct pre-licensure surveyReview documents to determine compliance with licensure requirements and on site survey2025-12-18T19:45:38.000Z116.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.14.07A(5) COMAR 10.07.14.07B(4)(b)Non-ExpiringExplosive Licenses (Manufacturer, Dealer, Possess, Store)This license allows an approved company to resale, deal, possess, and store explosives within the state of Maryland.3Safe Explosive Act 2002Online (Web or Mobile)Agency Website3075.0Indicate whether the allocation is determined by regulationNonefalseYears2025-09-23T14:44:56.000Z2026NoIn order for a Registration Application to be processed in a timely manner, applicants must submit all required documentation at the time of application. The following check-off list outlines the items that must accompany the application: Complete Application Form – All sections filled out accurately. Supporting Documentation – Attach all required documents as specified. Payment – Include applicable fees (if required). Any Additional Requirements2025-12-18T19:42:49.000ZtrueDeputy will inspect premises or vehicles if a magazine is requestedDepartment of State PoliceState Fire Marshal, Office of theMSPMaryland Public Safety Article § 11-107 and § 11-111Waterfowl Outfitter PermitThis permit is required if an individual receices monetary compensation from hunters for providing personal guiding services to hunt wild waterfowl.0NR 10-309In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a secure log sheet. Applications/Renewal forms and supporting documents are scanned, and saved on secure network drive. Applicant names are forwarded to NRP for violation check. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and date processed in the Wildlife Permits database.14300.0Wildlife Management and Protection FundNofalseVariable2025-09-27T03:22:42.000Z2026NoApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z160.0160.0trueRequires an applicant backround check by NRPDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next July 31 (not to exceed 1 year)Housing AuthoritiesA certificate that verifies that a housing authority has filed articles of organization with the Secretary of State's Office.1Housing and Community Development Article, §12–203Mail, Email, In Personn/aReceive the documentation necessary to determine whether or not something qualifies as a Housing Authority then issue a Certificate of Organization for a Housing Authority.300.0No revenue collectednofalseMonths2025-10-14T16:50:40.000Z2026noReview the documentation is submitted. Ensure that it contains all items required.2025-12-18T19:46:54.000Z0.00.0falseSecretary of StateNoneSOSshellfish importation permitRequired to import shellfish from another state for the purposes of planting in Maryland waters1COMAR 08.02.08.01Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually1200.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T11:14:49.000Z2026Limited existing staffing to review permitsOnline application - https://dnr.maryland.gov/fisheries/pages/aquaculture/index.aspx2025-12-18T19:46:43.000Z74.078.0falseDepartment of Natural ResourcesAquatic ResourcesDNRSecurity System TechnicianA Security Systems Technician License is required in Maryland for any individual who wishes to personally provide security systems services in the State. Security systems services includes, providing on a person's residence or commercial property, the following services: - surveying the property for the purposes of installing a security system - physically installing, maintaining, or repairing a security system for a customer - responding to a distress call or an alarm from a security system 3Business Occupations and Professions §18–301Online (Web or Mobile)Security system technician applications are initiated by the applicant, submitted to the Licensing Division by the applicant's sponsoring agency/employer and processed to completion by the Licensing Division in the Licensing Portal.9015.0All application fees collected by the Licensing Division are allocated to the General Fund. The security system technician application fees are collected electronically upon application submission in the Licensing Portal.Increased automation in the Licensing Portal and additional manpower.falseYears2025-10-16T20:38:47.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant or the agency for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a final decision on the application.2025-12-18T19:51:39.000Z2162.01921.0falseDepartment of State PoliceCriminal Investigation BureauMSPBusiness Occupations and Professions §18–3A–02 (a) To qualify for registration as a security systems technician or other individual who has access to circumventional information, an applicant shall: (1) be at least 18 years old; and (2) be of good moral character. (b) In addition to any other requirements and except for those applicants who survey properties only for the purpose of installing a security system, an applicant for registration as a security systems technician shall meet any training requirements that the Secretary establishes by regulation. COMAR 29.04.05.15 The Secretary may deny a license or registration, reprimand a licensee or registrant, or suspend or revoke a license or registration if the applicant, licensee, registrant, or a firm member or employee of an applicant or licensee that is a firm: D. Pleads guilty or nolo contendere to or is convicted of a felony, theft offense, or crime of moral turpitude;January 2025 – All Professional Licensing applications were converted from a paper application submission and fee collection process to an all-electronic submission and fee collection process in the Licensing Portal.Limited License-DentistDental license limiting site for practice but no limit on scope of practice1HO § 4-302(g); COMAR 10.44.28.03MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1225.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-24T18:46:29.000Z2026With the exception of the renewal period, most of our applications are paper. The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:26.000Z25.023.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Sewage Sludge Utilization Permit (sewage sludge landfill)Sewage Sludge Utilization Permit for disposing of sewage sludge at a landfill.10Title 9, Subtitle 2 of the Environment Article.Mail, EmailEnvironmental Tracking SystemReview application and documentation; email generated if application is not complete; payment needs to be verified, site visit.180350.0Clean Water FundOnline submittal of application and reportsfalseYears2025-09-16T16:40:53.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z9.04.0trueSewage Sludge Utilization Unit staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDE2024 Comprehensive Outpatient Rehabilitation Facilities (CORF) LicenseInitial License0HG § 19-1203 COMAR 10.07.18.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0n/aNo changes to the process from FY23falseIndefinite2025-09-25T18:31:31.000Z2026No changes to the process from FY23Review documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringPhysician Limited License for Postgraduate TeachingA license to practice medicine only within certain teaching institutions and programs and in conjunction with their teaching responsibilities.2H.O. Section 14-318; COMAR 10.32.01.06MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10300.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:53:03.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z0.0falseDepartment of HealthState Board of PhysiciansMDH"The Board considers the factors that exist in statute, including, but not limited to, the nexus between the crime and the profession, the length of rime since convictions, etc. See Criminal Procedures 1-209. C.P. § 1-209. Denial of occupational license for previous conviction. (a) (1) In this section, “department” means: (i) the Department of Agriculture; (ii) the Department of the Environment; (iii) the Maryland Department of Health; (iv) the Department of Human Services; (v) the Maryland Department of Labor; or (vi) the Department of Public Safety and Correctional Services. (2) “Department” includes any unit of a department specified in paragraph (1) of this subsection. (b) This section does not apply to a person who was previously convicted of a crime of violence, as defined in § 14-101 of the Criminal Law Article. (c) It is the policy of the State to encourage the employment of nonviolent ex-offenders and remove barriers to their ability to demonstrate fitness for occupational licenses or certifications required by the State. (d) Except as provided in subsection (f) of this section, a department may not deny an occupational license or certificate to an applicant solely on the basis that the applicant has previously been convicted of a crime, unless the department determines that: (1) there is a direct relationship between the applicant’s previous conviction and the specific occupational license or certificate sought; or (2) the issuance of the license or certificate would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public. (e) In making the determination under subsection (d) of this section, the department shall consider: (1) the policy of the State expressed in subsection (c) of this section; (2) the specific duties and responsibilities required of a licensee or certificate holder; (3) whether the applicant’s previous conviction has any impact on the applicant’s fitness or ability to perform the duties and responsibilities authorized by the license or certificate; (4) the age of the applicant at the time of the conviction and the amount of time that has elapsed since the conviction; (5) the seriousness of the offense for which the applicant was convicted; (6) other information provided by the applicant or on the applicant’s behalf with regard to the applicant’s rehabilitation and good conduct; and (7) the legitimate interest of the department in protecting property and the safety and welfare of specific individuals or the general public. (f) (1) This subsection does not apply to a conviction of a crime for which registration on the sex offender registry is required under Title 11, Subtitle 7 of this article. (2) If a period of 7 years or more has passed since an applicant completed serving the sentence for a crime, including all imprisonment, mandatory supervision, probation, and parole, and the applicant has not been charged with another crime other than a minor traffic violation, as defined in § 10-101 of this article, during that time, a department may not deny an occupational license or certificate to the applicant solely on the basis that the applicant was previously convicted of the crime. AND, under H.O. 14-313 Issuance of License; consideration of criminal history record infomation, § 14-313. Issuance of license; consideration of criminal history record information. (a) Subject to subsection (b) of this section, the Board shall issue a license to any applicant who meets the requirements of this title. (b) (1) On receipt of the criminal history record information of an applicant for licensure forwarded to the Board in accordance with § 14-308.1 of this subtitle, in determining whether to issue a license, the Board shall consider: (i) The age at which the crime was committed; (ii) The nature of the crime; (iii) The circumstances surrounding the crime; (iv) The length of time that has passed since the crime; (v) Subsequent work history; (vi) Employment and character references; and (vii) Other evidence that demonstrates whether the applicant poses a threat to the public health or safety. (2) The Board may not issue a license if the criminal history record information required under § 14-308.1 of this subtitle has not been received."Radiation Machine Facility Registration (all other machines)Registration is required prior to operating any radiation machine or modifying any facility in which an x-ray machine is to be used for medical diagnosis and therapy, industrial, and scientific. Also required when changing a machine's location or ownership.3COMAR 26.12.01.01Email, Mail, In Person, FaxSQL ServerReview of the application and documentation; letter generated if application is not complete; payment needs to be verified via cash receipts120565.0Radiation Control Special Fund per law.Establish a portal system for submission of documentation. A more efficient way to determine if fees have been received by the Department.falseVariable2025-09-17T21:21:25.000Z2026Timely processing is being metComplete applicable RHP forms. Submit forms, documentation, and fees.2025-12-18T19:43:59.000Z236.0236.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEDepends on the machine type.Community Based Behavioral Health ProviderAllows an organization to provide community based behavioral health services under Code of Maryland Regulation 10.630Authority: Health-General Article, §§7.5-204, 8-402, 8-404, and 10-901, Annotated Code of MarylandOnline (Web or Mobile)Cognito and SalesforceCognito application must be manually keyed in by staff into the Salesforce system1800.0n/aMore allocated funding to BHA to appropriately staff the licensing department.falseVariable2025-09-22T17:34:56.000Z2026Licensing team is under staffed. Current staff also hold other functions within the organization.upon receipt of a completed application BHA has 3 tier review process. Data review review documentation completeness, surveyor review: review to determine if organization met all clinical and regulatory requirements. Executive approval.2025-12-18T19:42:49.000Z1059.01059.0falseDepartment of HealthBehavioral Health Administration (BHA)MDHLaunched a provider portal in July 2025.I accordance with regulation the license is valid from the date of approval through then end of the providers accreditation period plus 3 months. A providers accreditation period can be as short as 6 months to as long as 3 years.Deputy Director, Randy LinthicumBasic Life Support Ambulance License1COMAR 30.09EmailSmart Sheet and NitroSome information needs to be manually entered by staff.7100.0This is determined by statue. The funds are deposited into the MIEMSS State Office of Commercial Ambulance Licensing and Regulation division. These funds are used to cover costs of the personnel and operations to run the division.Yes, we are moving towards and online application process that will reduce and possibly eliminate manual processing.falseYears2025-09-16T13:13:30.000Z2026Most delays are the result of incomplete applications or missing documents. This should be minimized with the new online process.The applications are fillable PDF file available on the agency website. The ambulance service submits the completed forms via email. The agency the processes the application in accordance with agency policy.2025-12-18T19:41:14.000Z280.0280.0trueMIEMSS ambulance inspector conducts on site inspection for each ambulance and required equipment and medications. This includes testing of oxygen and suction systems per regulations.Maryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.09.04.03We are moving towards and online application process that will reduce and possibly eliminate manual processing.MORTICIAN VIA WAIVER OF APPRENTICESHIP LICENSETo become a mortician in Maryland via waiver, you must apply to the Board of Morticians and Funeral Directors with a completed application, application fee, and notarized documents. You must have been a licensed, good-standing mortician in another state for at least five years, completed a 1,000-hour Maryland or out-of-state apprenticeship, and passed the Maryland state-specific portion of the examination. The state of your licensure must also grant similar waivers to Maryland licensees.2COMAR 10.29.09.09Online (Web or Mobile)Smartsheet60600.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-13T22:26:12.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The MD Board of Morticians processes a mortician waiver by requiring the applicant to be a licensed mortician in good standing from another state for at least five years. The applicant must submit a complete application with supporting documents, including a criminal background check, official national board exam scores, and a letter of good standing from their licensing state. They must also pass a Maryland law jurisprudence exam, complete a 1,000-hour Maryland apprenticeship (or prove a similar apprenticeship in their home state), and pay the required fees.2025-12-18T19:46:54.000Z5.05.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Class F (On Sale) Railroads – Beer, Wine, and Liquor LicenseAllows operator of steam, diesel, or electric railway to keep and sell alcoholic beverages in club, parlor, buffet, observation, sleeping, or dining car. Good throughout the State.1MD Code Alcoholic Beverage and Cannabis Article 2-405Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T19:41:05.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z0.02.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Unlimited Tidal Fish LicenseAllows for the commercial harvest of all authorized species (aside from species needing an additional permit)1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0300.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:36:46.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z2090.02090.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.PA Collaboration AgreementsEffective 10/01/2024, collaboration agreements for PAs will be maintained at the practice level.1H.O. 15-302 (effective 10/01/24); regulations in processOnline (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.100.0N/A"There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseIndefinite2025-09-25T01:36:42.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z1189.0trueThis will require conducting unannounced onsite visits and administrative audits to ensure that there is a collaboration agreement, that the Board has been notified, and that the collaboration agreement includes all required information. See H.O. 15-309 and new provisions in Title 15.Department of HealthState Board of PhysiciansMDHUntil terminated by the PA or physician.Authorized Maryland Vehicle Inspection StationLicense to conduct Maryland Safety Inspections for used vehicles to be registered in the State of Maryland.1Transportation Article, §23-103. Licensing of inspection stations (a) Inspection and approval of facilities: renewals. -- (1) On receipt of an application and a nonrefundable fee established by the Administration from a facility for an inspection station license, the Division shall: (i) Inspect the facility as to its ability to inspect and correct equipment; andOnline (Web or Mobile)Online portal Maryland Safety Inspection System (MSIS) Automotive Safety Enforcement Division Online Services https://egov.maryland.gov/msp/onlinelicensing/#/stationapplication/start90100.0Fee is collected electronically and transferred to the General FundNofalseYears2025-09-18T17:33:14.000Z2026NoApplications received electronically and reviewed for accuracy by Admin Aide. Afterward, an on-site station analysis, to ensure the station has all the required personnel and tools to become an operable vehicle inspection station. Conducted by ASED2025-12-18T19:45:27.000Z215.0106.0trueOn-site station analysis, to ensure the station has all required personnel and tools to become an operable vehicle inspection station. Conducted by ASEDDepartment of State PoliceField Operations BureauMSPCOMAR 11.14.01.04 .04 Administrative Penalties. A. The registration under Regulation .03 of this chapter may be refused, revoked, or suspended if the registered inspection mechanic, controller, supervisor, or inspection station licensee, has committed any of the following offenses: (8) Conviction for: (a) A felony; (b) Assault; (c) Battery; (d) Theft; (e) A crime involving fraud; or (f) A controlled dangerous substance (CDS) violation.Limited LicenseLimited License issued for residents that are attending a Board Approved Residency Program within the State of Maryland for training purposes.1§16–317Online (Web or Mobile), MailDOH SystemManually key in paper application data if paper is received. Not applicable if online application was filed.3100.0§16–206- State Board of Podiatric Medical Examiners Fund. The Boards State fund to cover the expenditures of running the Board.The Board process all applications within the predetermined timeline.falseYears2025-10-14T17:28:11.000Z2026The Board consistently and efficiently processes licenses in a timely manner.The Board receives the application, verifies the application is complete with ALL supporting documentation. The Executive Director conducts a final review and determination as stated in the Board's Standard Operating Policy manual. This is necessary to confirm the resident will still be practicing at the approved residency program.2025-12-18T19:46:54.000Z20.020.0falseDepartment of HealthBoard of Podiatric Medical ExaminersMDHSurface Water Discharge Permit for Oil Terminals (ODS)Authorizes discharges of stormwater from storage tank dikes and discharges of hydrostatic test water from oil terminals with a total aggregate storage capacity of oil that is 5 million gallons or greater, and which have marine or pipeline transfer capabilities.5Environment Article, Title 9, Subtitle 3 (specifically §§ 9-314 and 9-323)Email, MailETS and ICIS NetDMRReview the application for completeness, entry of key information into ETS.3601025.0Clean Water FundNofalseYears2025-09-16T20:56:28.000Z2026NoneComplete application on the form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z2.02.0trueAST and Permits Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEGC ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 14-5G-13; regulations in processOnline (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10300.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:13:09.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5G–11New PLCAnesthesia-Class I and Class II-Additional Location-RenewalDentists-Additional Location Permit-Renewal-Whether or Not Evaluation was Necessary5HO § 4-205(a)MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:27:23.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z40.040.0falseDepartment of HealthBoard of Dental ExaminersMDHLicensed Dietitian-NutritionistMaryland Board of Dietetic Practice issues a license for a Licensed Dietetian-Nutrionist.2Health Occupations 5-302 and COMAR 10.56.01Online (Web or Mobile)Health Occupations Shared online application and renewal database5300.0COMAR 10.56.02 is the fee authority. The Board is Special Funded .NofalseYears2025-09-23T13:05:22.000Z2026NoThe Board offers online applications with credit card only payment.2025-12-18T19:42:49.000Z625.0625.0trueThe applicant must pass either the Commission on Dietetic Registration exam or the Board for the Certification of Nutrition Specialist exam.Department of HealthBoard of Dietetic PracticeMDHCenter for recreation and communityAllows a youth camp to apply to obtain a certificate or letter of compliance to operating a youth camp in Maryland0COMAR 10.16.06.21Online (Web or Mobile), Mail, In PersonSalesforceReview documents/fee on site inspection COMAR 10.16.06 , CJIS review60500.0General FundITfalseVariable2025-09-24T17:28:33.000Z2026ITReview documents/fee on site inspection COMAR 10.16.06 , CJIS review2025-12-18T19:54:08.000Z21.021.0trueReview documents/fee on site inspection COMAR 10.16.06 , CJIS reviewDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.16.06.21Dependent on applicant request for working daysHealth Maintenance Organizations FY23Initial License FY230HG § 19-3A-03 HG § 19-3B-04 COMAR 10.05.01.04 COMAR 10.07.08.04 Timeline = COMAR 10.05.01.04DOnline (Web or Mobile)The Maryland Insurance Administration (MIA) is charged with issuing Certificates of Authority to Health Maintenance Organizations (HMOs)The Maryland Insurance Administration (MIA) is charged with issuing Certificates of Authority to Health Maintenance Organizations (HMOs)00.0N/AN/AtrueIndefinite2025-09-25T19:05:11.000Z2026N/AApplication is submitted to the Maryland Insurance Administration (MIA)2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringPhase I Municipal Separate Storm Sewer (MS4) Permit (Individual, Large and Medium)This permit covers pollution discharged from municipal separate storm sewer systems (MS4) serving large and medium municipalities. The Phase I regulations established requirements for stormwater discharges for 11 categories of industrial activity and for MS4s serving populations of 100,000 or greater.5Environment Article § 4-202.1EmailAccess7300.0N/AA comprehensive ETS enterprise system that meets the program's needs could also meet the needs of this survey.falseYears2025-09-17T22:21:12.000Z2026Antiquated database structureOn-line Guidance provided on MDE's Website2025-12-18T19:44:17.000Z0.00.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEGeneral Discharge Permit for Animal Feeding Operations (Renewal)Allows an individual or entity to own or operate an Animal Feeding Operation as defined in COMAR 26.08.01.01B(5-1).5Title 9, Subtitle 3 of the Environment Article; Federal Clean Water ActMail, EmailEnvironmental Tracking System (ETS)Review application and documentation; email generated if application is not complete; payments need to be verified.1080980.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T18:10:24.000Z2026Late or no submittal of application/permit fee, incomplete application, discrepancies in supporting documents, Liability issue with the Comptroller's office, Not in good standing with MD SDAT.Submit application with supporting documentation and application/annual permit fee.2025-12-18T19:43:35.000Z0.073.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEIndependent Reference Laboratories (IRL) LicenseSFY 2024 - Initial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:38:41.000Z2026N/AASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements.2025-12-18T19:45:55.000Z125.083.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringCenter for recreation and community healthAllow someone to receive a certificate or letter of compliance to operating a youth camp in Maryland0COMAR 10.16.06Online (Web or Mobile), Mail, In PersonSalesforceReview documents/fee on site inspection COMAR 10.16.06 , CJIS review602000.0General FundITfalseVariable2025-09-24T17:38:56.000Z2026ITReview documents/fee on site inspection COMAR 10.16.06 , CJIS review2025-12-18T19:54:08.000Z7.07.0trueReview documents/fee on site inspection COMAR 10.16.06 , CJIS reviewDepartment of HealthBehavioral Health Administration (BHA)MDHCOMAR 10.16.06.21Dependent on applicants request for operating dates04-Cemetery LLC“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:56:26.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z5.05.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Individual Oil Operations Permit - Solidification of Oil Sludge, Refuse, and/or Oil Mixed with other Wastes (OPX)Authorizes Solidification/Stabilization of Oil Waste Materials5Environment Article § 4-405Mail, EmailEnvironmental Tracking System (ETS)Review the application for completeness, entry of key information into ETS.3600.0No feeNofalseYears2025-09-16T20:16:30.000Z2026Compliance assurance of the facilities with the new regulations COMAR 26.10 criteria is a time consuming challenge.Complete Permit application on the form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z1.00.0trueAST and Permits Division conducts site visit.Department of the EnvironmentLand and Materials AdministrationMDENew regulations COMAR 26.10 with two new chapters added .17 and .18.CERTIFIED REGISTERED NURSE MIDWIFECertificate issued to registered nurses who have graduated from a Board-approved accredited APRN program, have proof of national certification by a Board recognized national certifying body, and have met other requirements set by the Board. “Certified nurse midwife” means an advanced practice registered nurse who is certified by the Board to practice nurse midwifery in this State.2MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-302.1 COMAR 10.27.05.02 COMAR 10.27.05.08Mail, In Person, Online (Web or Mobile)Current IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO1050.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-09T18:23:57.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing.Applications for initial APRN certification can be submitted by mail or in person. Applications for renewal of APRN certification can be submitted online https://mbon.maryland.gov/Pages/licensing-index.aspx, by mail, or in person.2025-12-18T19:46:43.000Z42.034.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"OwnerLicense to own and race a thoroughbred horse1COMAR 09.10.01.28In Person, Mail, Emailas400manually key in paper application data1100.0Goes toward jockey insuranceTrying to set up a credit card service and ability to complete and pay for application online.falseYears2025-09-26T16:38:15.000Z2026Person can only pay by cash or check. Application can only be done in person or sent by email or mail.License to own and race a thoroughbred horse2025-12-18T19:45:52.000Z2566.02566.0true09.10.01.28 may require the individual demonstrate financial responsibilityDepartment of LaborDivision of RacingDoL09.10.01.28 may require the individual demonstrate financial responsibilitySika Deer Stamp NonresidentThis stamp is required of all non-resident hunting license holders to hunt sika deer in Maryland.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0200.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:41:09.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z2300.02300.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Anesthesia-Class III Dental School Facility Permit-Additional LocationFacility Permit for the University of Maryland Dental School for a location other than its main campus. A University of Maryland "Facility Permit" is the only facility permit issued by the Board. Dentists who wish to administer anesthesia at the Dental School or a satellite facility must pass an evaluation at the facility.5HO § 4-205(a); COMAR 10.44.12.25MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:36:06.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHVendorPermits an individual to enter a Standardbred stable area to sell their products109.10.02.19In Personas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:26:29.000Z2026n/aReceive application from applicant, put into computer after getting proper sign offs2025-12-18T19:41:14.000Z11.011.0trueMust be approved by the Standardbred judgesDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemEmergency Medical Technician CertificationCertification for emergency medical technician to provide basic life support.3COMAR 30.02.02.03Online (Web or Mobile)Image TrendAudit and finalization of application.50.0no funds collectedMore staff and continued integration of updated technology.falseYears2025-09-16T15:59:40.000Z2026We are limited by small number of staff available.Application through MIEMSS website.2025-12-18T19:43:35.000Z3011.01540.0trueApplicants must pass a technical proficiency exam administered by MIEMSS staff.Maryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.02.02Check Casher RegistrationRegistration for persons who cash checks incidental to retail sales and whose fees are below a specified threshold.1Financial Institutions §12-105.1Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.300.0n/aNofalseYears2025-09-23T23:05:22.000Z2026NoApplications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z14.08.0falseDepartment of LaborOffice of Financial RegulationDoLEnergy Salesperson LicenseAn energy salesperson license authorizes an individual to sell energy supply services to residential retail energy customers on behalf of an electric or natural gas supplier. Applicants must demonstrate a thorough understanding of the Commission’s regulations, and must complete a Commission approved training and certification process prior to the issuance of a license.3PUA §7–317Online (Web or Mobile)Gmail, Word45400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.NofalseYears2025-09-12T14:51:57.000Z2026NoUpon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to the technical staff for review. The purpose of the review is to evaluate several components. Among them include completeness of the application, whether a publicly available application was provided, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to either recommend or deny licensure of the applicant to the Commission with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:39:23.000Z0.00.0falsePublic Service CommissionNonePSCSW Facility License A-2 (Form 4001)Exclusive License that may only be issued to: VLT Operators with less than 1,000 VLTs an horse racing facilities at Laurel Park, Pimlico5SG § 9‑1E‑05(a)(1); SG § 9‑1E‑06(a)(1)(ii);Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2701000000.0License fees were allocated to the Blueprint for Maryland's Future FundNofalseYears2025-09-18T11:43:25.000Z2026Delays sometimes happen when the agency must rely on applcants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the Sports Wagering Application Review Commission (SWARC). The MLGCC has final approval and issues the license.2025-12-18T19:39:22.000Z0.00.0trueYes, to review the physical security design and to conduct pre-go live testing.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B; COMAR 36.10.03.02CSpecial Police CommissionA Special Police Officer is an individual who holds a commission granted by the Governor. Generally, a commission authorizes the officer to arrest individuals who trespass or commit offenses on the property described in the commission, exercise the powers of a police officer on the property described in the commission, and exercise the powers of a police officer in a county or municipal corporation associated with the property described in the commission.3Public Safety §3–302, Public Safety §3–305Online (Web or Mobile)Special police commission applications are initiated by the applicant, submitted to the Licensing Division by the applicant's sponsoring agency/employer and processed to completion by the Licensing Division in the Licensing Portal.90100.0All application fees collected by the Licensing Division are allocated to the General Fund. The special police commission application fees are collected electronically upon application submission in the Licensing Portal.Yes, the additional steps/process to forward the recommendations of the Secretary of the Department of State Police to the Secretary of State to make the final decision of behalf of the Governor to grant or deny the commission. Eliminating these additional steps will expedite this process significantly.falseYears2025-10-18T02:33:38.000Z2026Additional steps/process to forward the recommendations of the Secretary of the Department of State Police to the Secretary of State to make the final decision of behalf of the Governor to grant or deny the commission. Eliminating these additional steps will expedite this process significantly.Once the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant or the agency for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a final decision on the application.2025-12-18T19:54:26.000Z616.0434.0falseDepartment of State PoliceCriminal Investigation BureauMSPPublic Safety §3–305 (a) (1) The Secretary shall investigate the character, reputation, and qualifications of each applicant for a commission. (2) The investigation shall include an investigation of the applicant’s criminal record. (3) The Secretary shall conduct the investigation in accordance with rules and regulations adopted by the Secretary. COMAR 29.04.02.03 E. Investigation of Applicant. (1) Upon receipt of a complete and accurate application packet, the Maryland State Police Licensing Division shall, within 90 days, investigate the applicant to determine the applicant’s character, reputation, and other qualifications deemed necessary for the issuance of a commission.January 2025 – All Professional Licensing applications were converted from a paper application submission and fee collection process to an all-electronic submission and fee collection process in the Licensing Portal.Part 70 (Title V) Permit to Operate (New permits)Initial federal Title V – Part 70 Operating Permit that applies to major sources of air pollution and other significant sources of air pollution that are required by Title V of the federal Clean Air Act and Part 70 of the Code of Federal Regulations to obtain a federal operating permit.5COMAR 26.11.03 and Title V of the Clean Air ActEmail, MailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.5400.0Annual on-going emissions based fee collected by invoice and deposited into the Clean Air Fund.Recommendations related to permits to construct would also apply here. Also, implementing a more efficient invoicing system, payment system, and liabilities resolution process are recommended.falseYears2025-09-17T20:23:10.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:59.000Z1.01.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)ND RenewalsFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5F-15; COMAR 10.32.21.10Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10512.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:21:22.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHCholesterol Testing Sites (CTS)FY 2024 Initial Maryland Laboratory License0"HG § 17-205 HG § 17-502 COMAR 10.10.03.01"MailMicrosoft Access DatabaseReview documents to determine compliance with licensure requirements150.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:57:41.000Z2026N/A"Microsoft Access Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringIndividual Oil Operations Permit - Delivery Only (OPV)Authorizes in-state and out-of-state oil companies to deliver product.5Environment Article § 4-405Mail, EmailEnvironmental Tracking System (ETS)Review the application for completeness, entry of key information into ETS.3600.0No feeNofalseYears2025-09-16T20:29:22.000Z2026Compliance assurance of the facilities with the new regulations COMAR 26.10 criteria is a time consuming challenge.Complete Permit application on the form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z27.027.0trueAST and Permits Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDENew regulations COMAR 26.10 with two new chapters added .17 and .18.Dentist-Full Permit to Dispense Prescription DrugsAllows a dentist to dispense prescription drugs without limitation on the class of prescription drugs if the appropriate permits from DEA and the State are held5HO § 12-102; COMAR 10.13.01MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.11075.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:38:01.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z1.01.0falseDepartment of HealthBoard of Dental ExaminersMDHTaxicab Operator's LicenseA Taxicab Operator’s License (License) provides authority for an individual to operate a taxicab within the City of Baltimore, City of Cumberland, City of Hagerstown and Charles County.3PUA §10-104.1 and COMAR 20.90.01.01 and 20.90.02.18Email, Mail, In PersonGmail, WordManual application review150.0N/AAn automated online system or more stafffalseYears2025-09-12T14:35:43.000Z2026NoThe application for a license is made on a paper application to the Public Service Commission’s (Commission) Transportation Division (Division) in person, or by electronic mail or U.S. Mail. Upon submission, the application is assigned to a member of the Division’s staff for evaluation. The purpose of the evaluation is to determine if the applicant meets the eligibility requirements for the license. Along with the application, the applicant must submit to fingerprinting for a State of Maryland Criminal Justice Information System (CJIS) background check, and a certified driving record. Each applicant must identify the taxicab association that will employ them. That association must then indicate on the application that the applicant will work for them. Once the evaluation is completed, the Division staff will issue a temporary license to the applicant. Along with the temporary license is a waiver for the Division to obtain the applicant’s driver’s license photograph from the Maryland Motor Vehicle Administration (MVA). Once the MVA photograph is obtained, a permanent license is issued. Incomplete applications, or information that requires additional clarification from the applicant may delay the approval process. Any applicant whose application is denied by the Division staff may appeal that decision to the Commission’s Public Utility Law Judges (PULJ). If PULJ upholds the denial, the applicant may appeal to the Commission itself, and ultimately to the Circuit Court of Maryland. This process has remained largely unchanged except for the Division’s staff obtaining the applicant’s photograph from the MVA rather than taking the photograph in the Division’s office. This change was made due to COVID-19 pandemic, and State offices being closed to the public.2025-12-18T19:39:23.000Z4000.04000.0falsePublic Service CommissionNonePSCCOMAR 10.90.01.07 and 10.90.01.19Motor vehicle rental franchisee licenseFranchisee of a motor vehicle rental company, a limited lines license authorizing the motor vehicle rental company to offer or sell insurance in connection with, and incidental to, the rental of a vehicle.2Insurance Article §10-602Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1054.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseYears2025-09-24T17:44:41.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:08.000Z3.03.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Articles §10-60612-Burial Goods Business LLP“Burial goods business” means a business that provides burial goods.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:29:35.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:46:16.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Non-Resident Trapper PermitThis permit is required for non-residents to trap furbearers in Maryland (in addition to a Non-resident hunting license and Individual Furbearer Permit.0NR 10-502Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)050.0Wildlife Management and Protection FundNotrueVariable2025-09-27T03:11:11.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z58.058.0trueRequires a Trapper Education Class by DNR or a designee.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)2023 Birthing Centers (BC) LicenseInitial License0HG § 19-3B-02 HG § 19-3B-04 COMAR 10.05.01.03 COMAR 10.05.01.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T19:09:03.000Z2026N/AReview documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.05.01.04E(3)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringFellowshipLimited License for a Fellowship program1§16–317Online (Web or Mobile), In PersonDOH IT SystemManually key in paper application data if paper is received. Not applicable if online application was filed.3100.0§16–206- State Board of Podiatric Medical Examiners Fund. The Boards State fund to cover the expenditures of running the Board.The Board process all applications within the predetermined timeline.falseYears2025-10-14T17:31:59.000Z2026The Board consistently and efficiently processes licenses in a timely manner.The Board receives the application, verifies the application is complete with ALL supporting documentation. The Executive Director conducts a final review and determination as stated in the Board's Standard Operating Policy manual. This is necessary to confirm the applicant will be practicing at the approved fellowship program.2025-12-18T19:46:54.000Z2.02.0falseDepartment of HealthBoard of Podiatric Medical ExaminersMDHResident Trout StampRequired for residents to fish for trout1NR 4-614Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Fisheries Management and Protection FundNo.trueYears2025-10-01T09:38:17.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z108306.0108306.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Animal AcupuncturistA licensed Acupuncturist obtains a professional certification to practice on animals.010.26.02.06Fax, Email, MailNo MIS is used.The application for certification can only be submitted by an Acupuncturists licensed to practice in the State. As such there information must already be recorded in our License Management System. If approved, the Licensing Administrator will update the existing profile, adding the animal specialty.10100.0The Board of Acupuncture is special funded and all revenue is allocated to the Acupuncture Board Fund. Reference §1A–206.The Board of Acupuncture has not experienced any issues processing applications timely.falseMonths2025-09-24T20:41:07.000Z2026The Board of Acupuncture has not experienced any issues processing applications timely.The animal acupuncture certification is a fillable form that can be submitted via a Google upload, email or fax. The Board will accept the form if submitted by mail.2025-12-18T19:54:37.000Z2.02.0falseDepartment of HealthBoard of AcupunctureMDH§1A-309; 10.26.04(F)Anesthesia-Dentist-Certification-Allow Certified Registered Nurse Anesthetist to Administer Anesthesia-Additional Location-RenewalTreating dentist-Certificate-Allows a certified registered nurse anesthetist to administer anesthesia at the office of a dentist who holds the appropriate administration permit-additional location-renewal5HO § 4-205(a); COMAR 10.44.12.33MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.30300.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:28:59.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHAudiology Full LicenseAllows for the full scale practice in the field of audiology.2COMAR 10.41.03Online (Web or Mobile)Smartsheets14150.0Determined by COMARTimely receipt of required and requested documentation.falseYears2025-11-05T16:15:37.000Z2026Delayed receipt of required or requested documentation and/or delayed receipt in background check results.Once the application is received, a member of the licensing team initiates the review and approval process.2025-12-18T19:40:02.000Z50.039.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209PUBLIC STORAGE AND TRANSPORTATION PERMITauthorizes the operation of a warehouse for the storing of alcoholic beverages in Maryland for the accounts of other persons, and transportation of alcoholic beverages into, within, through and out of the state of Maryland. Monthly reports will be required.1MD Code Alcoholic Beverage and Cannabis Article 2-118Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:27:52.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z0.012.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Furbearer Permit - GroupThis permit is required to hunt or chase furbearers as a group or association.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)050.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:45:16.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z158.0158.0trueIn order to hunt furbearers under the Group Permit: requires individuals to take a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Cigarette Storage Warehouse LicenseThe licensee is authorized to store stamped cigarettes, cigarettes with another state's tax stamp, and unstamped cigarettes on behalf of a licensed cigarette manufacturer, wholesaler, or subwholesaler in a cigarette storage warehouse in Maryland for subsequent shipment to licensed wholesalers, federal reservations, and persons out of state.1MD Code Alcoholic Beverage and Cannabis Article 16-206Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant525.0General Fund - Statute 16-216Not at this timefalseYears2025-09-18T16:59:03.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z0.00.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Family Beer/Wine Exhibition Permitlicensed by the STATE OF MARYLAND to receive for use, exhibition and tastings at a National Family Beer and Wine Exhibit to be conducted on the dates(s) and at the premises indicated hereon the following: (1) tax-free, family produced beer and wine, (2) tax-paid, commercially produced beer and wine from licensed non-resident dealers or manufacturers through Maryland holders of wholesaler’s licenses; and (3) commercially produced beer and wine from non-Maryland licensed manufacturers or suppliers subject to the tax imposed by the Tax-General Article of the Maryland Code.3MD Code Alcoholic Beverage and Cannabis Article 2-139Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant350.0General Fund - Statute 3-107Not at this timefalseDays2025-09-22T13:48:04.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z8.08.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Lottery Retailer LicenseAn initial Lottery retailer license is probationary for 12 months. A lottery license automatically converts to a permanent license after 12 months. No action needed from the applicant/licensee0SG § 9‑112(b); COMAR 36.02.02.02Online (Web or Mobile)We use a proprietary licensing system provided as part of the overall lottery central system.4537.25N/A - the fee is for fingerprintsBetter communication, access and transparency with the Comptroller's office to obtain Tax RecordsfalseIndefinite2025-09-17T21:13:45.000Z2026There are no internal (Lottery) factors that impact the speed of licenses being reviewed and approved. Delays sometimes happen when the agency must rely on the applicant or other agencies/ governmental units to share informationAn application is reviewed by various departments using a licensing system provided by the Lottery's primary central system vendor.2025-12-18T19:43:59.000Z547.0372.0trueYes, staff inspect the business location and surrounding retailers to determine if another retailer can generate additional sales, and to confirm compliance with ADA requirements.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-112.1 ;SG § 9-112.1(g)(3) ;COMAR 36.02.02.04BIndefinite but License is not transferableScrap Tire RecyclersFor facilities that recycle or process scrap tires into raw materials or products that may be returned to the marketplace.5Section 9-228 of the Environment Article and COMAR 26.04.08Email, MailEnvironmental Tracking System (ETS)Review the application for completeness, entry of key information into ETS.3600.0No feeOnline submittal of application and reports, better communication with Comptroller and SDAT.falseYears2025-09-16T20:03:21.000Z2026HB935 liabilities, SDAT not in good standing, understaffing can all impact processing times. Currently meeting processing times.Complete Permit application on the form provided my MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z3.01.0trueScrap Tire Unit staff conduct site visit.Department of the EnvironmentAir and Radiation Administration (ARA)MDEVeterinarianVeterinarian license allows an individual access to the backstretch of a thoroughbred racetrack to practice veterinary medicine109.10.01.25In Person, Mail, Emailas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T18:06:12.000Z2026N/AThe individual must be licensed to practice in Maryland by the Maryland Veterinary Board in the Department of Agriculture application given to license office to process2025-12-18T19:41:14.000Z35.035.0trueyes. The individual must be licensed to practice in Maryland by the Maryland Veterinary Board in the Department of AgricultureDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemNuclear Medicine Technologist ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland2H.O Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:26:21.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z7.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5B–10Was paper, now onlineRadioactive Materials License (New and renewals)Anyone who intends to possess or use certain radioactive materials must first obtain this license. Examples of materials include radioactive isotopes of elements that occur naturally (radium-226), are produced by an accelerator (fluorine18), or are generated as a by-product of a nuclear reactor (cobalt-60). Industrial radiographers, hospitals, nuclear pharmacies, medical offices, radioactive source manufacturers, construction companies, laboratories (research and medical), and radiation consultants are among those who may be required to obtain this license.7COMAR 26.12.01.01Email, Mail, In Person, FaxAccessReview of the application and documentation; letter generated if application is not complete; payment needs to be verified via cash receipts3603390.0Radiation Control Special Fund per law.Establish a portal system for submission of documentation. A more efficient way to determine if fees have been received by the Department.falseVariable2025-09-17T21:25:47.000Z2026Staff turnover; all new hires- working on training all new staffComplete applicable RHP forms. Submit forms, documentation, and fees.2025-12-18T19:43:59.000Z46.031.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEReceiving stationAuthorizes the holder: 1. To collect raw milk; 2. to cool raw milk; 3. to process raw milk; 4. to store raw milk; 5. To prepare raw milk for delivery to a milk plant.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3025.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:18:14.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z0.00.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHInitial Credit Certificate – Historic Revitalization Tax CreditsThe “initial credit certificate” issued under MHT’s Historic Revitalization Tax Credit Program is essentially an IOU documenting the reservation of funds for a potential project in a voluntary program.  Initial credit certificates are awarded through an application process. Through MHT’s commercial tax credit programs (Competitive Commercial and Small Commercial programs), an applicant submits a detailed scope of work for a proposed rehabilitation project; based on the proposed scope of work, a specific amount of funding may be reserved for that project, to be awarded upon completion of the project in conformance with all the standards and requirements of the program.  Applicants whose projects are selected to receive funding receive notification that the credit is available to them.  After the applicant pays the required review fee to MHT, an “initial credit certificate” is issued which states the maximum amount of the credit that is reserved for the project.  Internally, the “initial credit certificate” is used for: 1) tracking reserved credit amounts vs budget allocations, 2) reporting, 3) establishing eligibility of project start and end dates, and 4) tracking expiration dates.0Statute: State Finance and Procurement Article, §5A-303(d)(3)(i) (applies to both Competitive Commercial and Small Commercial programs) Regulations: COMAR 34.04.07.05.C.(4)(c) (Small Commercial program)Online (Web or Mobile), MailMS Teams, Adobemanual data entry; extensive staff review of drawings, photographs, and descriptions of work0250.0Statute: State Finance and Procurement Article, §5A-303(b)(7) Regulations: 34.04.07.05.A.(3)(c)(i) and 34.04.07.05.C.(4)(d)(ii) (Small Commercial Program) 34.04.07.05.A.(3)(c)(ii) and 34.04.07.05.D.(9)(a) (Competitive Commercial Program) The proceeds from the initial and final fees are deposited into a special fund used only for the purposes of paying the costs of administering the Historic Revitalization Tax Credit Program (W0110 / PCA 45133). Any unused balance of the fund at the end of each fiscal year is added to the amount available for tax credit awards in the following fiscal year.Consistent and sufficient staffing levels are necessary to process applications and certificates expeditiously.trueIndefinite2025-09-21T17:57:05.000Z2026In general, processing and review of applications are dependent on MHT’s staffing levels and on applicant response times. The time frame is largely driven by the responsiveness of applicants if any information is missing and/or incomplete and by their fee payment date. Action on Small Commercial applications is reliant only on MHT’s staff and Director. Announcement of Competitive Commercial awards requires coordination with other officials within the administration after MHT’s selection of projects and may expand the timeline for issuance of certificates.From the beginning of the tax credit program until the summer of 2023, all application forms and supporting documents, including photographs, were required to be submitted to MHT in hard copy, with review fees paid by check. In August 2023, an electronic submission process was launched for the FY2024 Competitive Commercial application round. An electronic submission process was launched for the Small Commercial program in November 2023. Microsoft Teams is used to receive application materials and transmit application approvals, with each application having its own secure, private Teams “Channel” which is set up by MHT staff. (There is not an open public “portal” per se so a link cannot be provided here.) Application review fees are invoiced via e-mail and paid using the agency’s electronic payment system rather than by check. However, the final review fee payments for the Competitive Commercial applications are accepted by check as the payment amount exceeds the allowance of the agency’s electronic payment system. The tax credit program will still accept hard copy applications and check payments upon request.2025-12-18T19:46:13.000Z17.029.0falseDepartment of PlanningMaryland Historical Trust (MHT)MDPAn initial credit certificate remains valid until the project is completed and the tax credit is claimed, but it will expire if any of the following occur without waiver / extension: (a) For an applicant who was not the fee-simple owner of the property at the time the … application was submitted, the applicant fails within 18 months after the Director issues the initial credit certificate to provide to the Trust documentation or evidence satisfactory to the Director that the applicant is the fee-simple owner or has site control of the property; (b) Within the 18 months after the Director issues the initial credit certificate, the applicant fails to notify the Trust, in writing, that the rehabilitation has commenced; (c) The rehabilitation is not completed within 30 months after the Director issues the initial credit certificate; or (d) The applicant does not submit to the Trust, in accordance with Regulation .06 of this chapter, a Part 3 application for the rehabilitation within 12 months after the 30-month expiration date under §D(11)(c) of this regulation.Dealer add-on for a harvesterAllows an authorized tidal fish licensee (harvester) to sell their catch or other harvesters' catch directly to consumer1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)050.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:41:35.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z2243.02243.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Dental Hygienist-Administer Nitrous OxideAllows a dental hygienist to administer and monitor nitrous oxide under the supervision of a dentist0HO § 4-206.2; COMAR 10.44.04.17MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.150.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-26T18:10:32.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z200.0200.0falseDepartment of HealthBoard of Dental ExaminersMDHThis license only stays active while the RDH applicant's license is activeHarness OwnerPermits an individual to race a standardbred horse109.10.02.19In Person, Mailn/amanually key in paper application data10.0N/An/afalseYears2025-09-26T18:13:36.000Z2026n/aapplication given to license office to process2025-12-18T19:41:14.000Z979.0979.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemDentist-Inactive Registration CertificateAllows a dentist to place their license on inactive status. May not practice dentistry while the license is inactive.2HO § 4-310; COMAR 10.44.11Mail, Online (Web or Mobile)MyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1150.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:32:31.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z130.0130.0falseDepartment of HealthBoard of Dental ExaminersMDHSpecial Medical Waste (SMW) Hauler and Vehicle CertificationsTo ensure the safe transport of medical wastes within Maryland, the Department regulates the movements of medical wastes by certifying haulers and vehicles.1Environment Article, Title 7, Subtitle 2, Annotated Code of Maryland; COMAR 26.13.11, 26.13.12 and 26.13.13.Mail, EmailEnvironmental Tracking System (ETS), RCRAInfo6050.0Hazardous Substance Control FundBank receipts made available in more timely fashionfalseYears2025-09-16T21:48:06.000Z2026Bank receipts to reach the program. Turnaround time for the MD Comptroller's office to update the MDE professional permit and license suspension application when there is a liabilityHyperlinks on website direct applicant to the forms, instructions2025-12-18T19:43:44.000Z821.0799.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEEnteprise Zone (EZ)Provides real property and state income tax credits for businesses located in a Maryland Enterprise Zone in return for job creation and investments.10COMAR 24.05.01.06Email, MailPaper ApplicationYes. We require a fully completed applicaiton via email or mail and all data is entered into a checklist.600.0N/AStatutoryfalseYears2025-09-19T19:55:57.000Z2026StatutoryAn Enterprise Zone Manual: The application shall be complete and meet all stated requirements. All applications must be properly signed by the chief elected officer or officers in the case of a joint application. In jurisdictions having a separate legislative body, the applications should include a written expression of sentiment of the local elected governing body or bodies regarding the filing of an application for designation, in the form of a letter or resolution at the discretion of the local jurisdiction. Applicantions due April 15the or October 15th of each year.2025-12-18T19:46:13.000Z2.02.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMNonresident Freshwater Fishing Guide License - Non-tidal freshwaterRequired for nonresidents guiding recreational fishing anglers in certain non-tidal freshwater1NR 4-210.1Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)050.0Fisheries Management and Protection FundNotrueYears2025-10-01T09:26:35.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z26.026.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Anesthesia-Dentist-Certification-Allow Certified Registered Nurse Anesthetist to Administer AnesthesiaTreating dentist-Certificate-Allows a certified registered nurse anesthetist to administer anesthesia at the office of a dentist who holds the appropriate administration permit5HO § 4-205(a); COMAR 10.44.12.33MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:17:41.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHClass 7 Manufacturer’s License - Micro-BreweryMust have a Class B retail license (some exceptions). May sell to a Maryland wholesaler or to a person outside the state who may legally acquire beer. May obtain a Class 2 rectifying license for a location within one (1) mile of the existing Class 7 micro-brewery for bottling purposes. Limited to 22,500 barrels in each calendar year, and sell up to 4000 barrels on the licensed premise per year. May hold a Brewery off-site permit which allows the holder to attend an event off the licensed premises.1MD Code Alcoholic Beverage and Cannabis Article 2-209Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14500.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T18:54:16.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z12.052.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Acupuncture RegistrationA registration for licensed physicians to be authorized to practice acupuncture.1H.O. Section 14-504; COMAR 10.32.15.02MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseIndefinite2025-09-25T00:58:44.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z8.0falseDepartment of HealthState Board of PhysiciansMDHExpires when medical license expiresGroundwater Discharge Permit (Municipal or Industrial, new or renewal)This permit covers industrial facilities that discharge to groundwater. Industrial, commercial or institutional facilities that discharge wastewater (or stormwater associated with industrial activities) to surface waters of Maryland may need one of these permits.5Environment Article 9-301, 302, and 323 - 332Mail, FaxETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.The applicaton is received, it's data entered into ETS, completness is determined, the application is published, an informational meeting is held if requested, a draft permit is prepared, the tentative (draft) permit is published, a public comment period, a response to public comments is complosed and a final permit is drafed as necessary, and a final permit is issued.54750.0Clean Water FundTo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseYears2025-09-17T23:04:26.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a complete and signed application including any required supplimental forms of documents. There are no fees.2025-12-18T19:39:14.000Z21.022.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEDIRECT WINE SHIPPERS PERMITA person licensed outside the State to engage in the manufacture of wine or a holder of a Maryland Class 3 or Class 4 manufacturer’s license, may sell wine manufactured by the holder through the holder of a common carrier permit to a consumer by receiving and filling orders from the consumer.1MD Code Alcoholic Beverage and Cannabis Article 2-146Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T13:32:19.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z68.01152.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Tidal Wetland Licenses and Permits (Minor project - includes: Wetlands License for work that occurs in the State's Tidal Wetlands such as dredging, marina construction and maintenance, and individual waterfront property owners that carry out work in the tidal wetlands; and Wetlands License to perform work in State tidal wetlands).This permit covers entities engaged in in activities or projects in tidal wetlands (including but not limited to shoreline erosion control projects, piers and associated structures, dredging, filling, and alteration). Minor projects propose to impact less than 5,000 square feet of tidal wetlands or involve residential activities.3STATE: Environment Article Title 16 (http://mgaleg.maryland.gov/mgawebsite/laws/statutes) - Search Articles - Environment and Sections 16-101 to 16-503; Annotated Code of Maryland; COMAR 26.24. (https://dsd.maryland.gov/Pages/COMARSearch.aspx)MailETSThe application information is manually entered into the Environmental Tracking System (ETS) database90390.0Fees placed into the Wetlands & Waterway Program Fund: Fees set in statute Env. Art. 5-203.1Online application submission with integrated review and coordination among resource agencies: Provide user-friendly online tools and guidance to assist applicants complete applications accurately and fully.falseYears2025-09-17T22:54:15.000Z2026Delays from Incomplete applications and applicant not addessing comments in a timely manner. Coordination with resource agenciesapplicants submits a Joint Permit Application (JPA) by mail with seven copies for distribution to relevant resource agencies and the U.S. Army Corps of Engineers, if applicable. All payments (checks only) should be sent directly to Fiscal at the PO Box listed on the application.2025-12-18T19:39:22.000Z1058.0967.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEAmusement Attraction CertificateCertifies that an amusement attraction is safe to operate.0Business Regulation 3-401(b) and COMAR 09.12.60.06EmailEmail- contracted vendor System Automation (SA) using their copyrighted platform Evoke10.0N/AThe way to decrease the time would be to add to the existing database contract, a public portal. Within that portal, amusement attraction owners could register and schedule their attractions with the available timeframes that they would be given by the database. SA already has this ability. This would only slightly improve turnover time for this turnover is fairly short now.falseVariable2025-09-26T15:48:33.000Z2026N/AThe issuance is immediate after a passing inspection is achieved.2025-12-18T19:45:52.000Z4492.0trueYes, an amusement attraction inspector must inspect and pass the attraction.Department of LaborDivision of Labor and Industry (DLI)DoL1 year or until the attraction is deconstructed. Once reerected, it needs to be recertified.Physician Office Laboratories (POL) LicenseInitial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T16:12:49.000Z2026N/AASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements.2025-12-18T19:40:11.000Z550.0346.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringCOMMON CARRIER PERMITAllows the transporting of wine from a Direct Wine Shipper to a consumer in Maryland.1MD Code Alcoholic Beverage and Cannabis Article 2-151Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant3100.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T22:17:08.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z1.02.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Change of Domicile PermitAuthorizes holders to transport into Maryland their private stock of alcoholic beverages for personal consumption only upon the payment of the Maryland tax on alcoholic beverages when the permittee is changing domicile into the state of Maryland. Includes Military returning from overseas.0MD Code Alcoholic Beverage and Cannabis Article 2-112Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant15.0General Fund - Statute 3-107Not at this timefalseIndefinite2025-09-18T16:52:28.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:48.000Z90.090.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Permit does not have an expiration dateCertificate of Compliance withCertificate of Compliance for the limited purpose of obtaining the initial license for a new business without employees1LE 9-105Online (Web or Mobile)CompHub - used by all parties to a workers' compensation claim to file claim, submit documents, notices, etc.30.0n/aYes, and we implemented them immediately in 2023falseIndefinite2025-10-10T19:21:04.000Z2026Yes, and we corrected them immediately in 2023all electronic2025-12-18T19:46:54.000Z2436.01818.0"Workers Compensation Commission"NoneWCCIn 2023 when all filings went online using CompHubSingle purpose to attach to the license application.Temporary Gaming / Temporary Wagering Employee (Form 2003)The Commission may issue an applicant a Temporary Gaming / Wagering Employee License to authorize the individual to work legally before the Commission completes the full licensing process. If a Gaming / Wagering Employee License is issued prior to expiration or termination of the Temporary Gaming / Employee License; and the Gaming / Wagering Employee License is not otherwise denied by the Commission, the Gaming / Wagering Employee License is valid for five years from the date of the initial Temporary Gaming / Temporary Wagering license issuance.180SG § 9‑1E‑05(a)(4); SG § 9‑1A‑04(a)(2) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-06(a)(4) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-14(a) (as applied to SW by SG § 9-1E-03(a)); COMAR 36.10.06.05Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary7250.0Blueprint for Maryland's Future Fund or the Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseDays2025-09-18T12:41:44.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z2142.01908.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9‑1A‑14(c)(8) (as applied by SG § 9-1E-03(a)); COMAR 36.10.06.05D(2)(c) ; COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B(3) ; COMAR 36.10.03.02CHospitals FY24Initial License2 - 3 - (Data from FY24)1HG § 7-904 COMAR 10.07.13.04Online (Web or Mobile)Smartsheet SystemReview documents to determine compliance with licensure requirements900.0N/AN/AfalseYears2025-09-25T15:18:43.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:38.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCannabis License -- Micro GrowerMicro Grower: an entity licensed under Alcoholic Beverages and Cannabis Article, Sec 36-401(C)(2)(i) that cultivates or packages cannabis and is authorized by the Administration to provide cannabis to other licenses and registered independent testing laboratories. May not operate more than 10,000 square feet of indoor canopy of its equivalent, as calculated by the Administration.5MD Code, Alcoholic Beverages and Cannabis, § 36-202(a)(4) and (5); 36-401; COMAR 14.17.05.05.COnline (Web or Mobile)Completed OneStop applications that were received by the deadline are reviewed by a team of MCA employees. Other associated IT systems may include Adobe, Microsoft Office or Google Workspace apps, communication to all stakeholders via Google email.Staff must evaluate applicants operational, business, and diversity plans. Staff must also request certain organizational documents from the selected applicants that MCA’s vendors use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements. MCA’s Office of Compliance and Regulation also conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements.5691000.0Deposited in the Cannabis Regulation and Enforcement Fund as indicated in Alcoholic Beverages and Cannabis Article, §36–205 and §36–206Currently, the MCA operates within a predetermined timeline as it relates to starting a licensing round, finishing the licensing round, and issuing the first round of licenses. We're authorized to have a future licensing round after review and analysis is completed about the effectiveness of the Round 1 awardees entering the market. In order to process licenses within a predetermined timeline, the statutorily required review would need to be lessened, the timeline for review would need to be expanded, and/or the number of applications accepted would need to be capped.falseYears2025-09-19T17:51:41.000Z2026MCA's statutory obligation to apply the eligibility standards and conduct the license process in certain rounds creates an operational burden as it relates to time. The MCA is required to verify business registrations, social equity verification status, operational plans, criminal history, among other timeline burdens to review and remain consistent for all applicants. At this time, the MCA does not have recommendations on how to expedite the process, but expects the process to quicken as additional licensing rounds take place with less requirements (social equity verification, etc.)For licensees, MCA solicited applications and determined whether they met the minimum qualifications on a pass-fail basis after evaluating their operational plan, business plan, and diversity plan. Passed applicants were then entered into a lottery. Once MCA had identified its lottery winners, it employed vendors to verify aspects of the application, including ownership and control of the applicant entity. Additionally, MCA requested certain organizational documents from the selected applicants that its vendors would use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA's processing time depends directly on timeliness with which applicants provide requested documents and information. Currently, the MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements.2025-12-18T19:46:01.000Z0.00.0trueOffice of Compliance and Regulation conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements. MCA may contract with an independent testing laboratory or employ the State Cannabis Testing Laboratory to analyze samples for deviation from specification and provide a written report.Maryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis Article §36–502; COMAR 14.17.05.05B(1)25-Non-Profit Sells Goods Registered Cemeterian“Registered Cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:41:08.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z2.02.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Water Appropriation and Use Permit (>10,000 gallons)This permit covers entities that use or appropriate water for various purposes. Permit requests are evaluated to determine whether the amount of water requested is reasonable for the stated purpose, and to ensure that withdrawals do not have unreasonable impacts on the water resource or on neighboring users.12Environment Article, §§ 1-404, 5-101—5-102, §§5-203—5-204, §§5-501—5-516, §§5-5B-01—5-5B-05, Annotated Code of MarylandEmail, MailWater Supply Information and Permitting System (WSIPS) to manage applications & compliancesome applications and data submitted are keyed in, technical analysis5480.0N/AApplicant should: not have tax liabilities, be consistent with Water and Sewer Plan and local zoning, perform testing, analysis and public notice requirements in a timely fashion.falseYears2025-09-17T22:57:43.000Z2026Tax liabilities (Section 1-203 of the Environment Article, Annotated Code of Maryland), consistency with the Master Water and Sewer Plan, submittal of forms and data by the applicant, completion of testing and evaluation process by the applicant, public notice and hearingLocal land use zoning approvals/consistency w/ water and sewer plan; Application submittal that includes specified materials; site inspection; additional application requirements, public notice and hearing; Additional pre- and post-approval requirements.2025-12-18T19:39:22.000Z300.0276.0trueAnalysis of site conditions needed.Department of the EnvironmentWater and Science Administration (WSA)MDENatural Wood Waste Recycling Facility General PermitFor the construction and operation of a natural wood waste recycling facility that does not need an individual permit. Contains conditions and parameters applicable to the several similar natural wood waste recycling facilities covered under the general permit.5Environment Article §§ 9-1701 and 9-1708Mail, EmailEnvironmental Tracking System (ETS)Review of the application and documentation; letter generated if application is not complete.600.0No feeEstablish a portal system for submission of documentation.falseYears2025-09-16T18:50:14.000Z2026NoneComplete applicable Natural Wood Waste NOI. Submit NOI and documentation.2025-12-18T19:43:35.000Z5.03.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEGC RenewalsFor practitioners who intend to continue practicing as a genetic counselor in Maryland.2H.O. Section 14-5G-13; regulations in processOnline (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10276.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:11:36.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHPatient RegistrationA patient registration enables a patient to purchase medical cannabis in accordance with their written certification and benefit from patient accommodations. A qualifying patient is an individual who: (a) Has been provided with a valid written certification by an Administration-registered certifying provider in accordance with a bona fide provider–patient relationship; and (b) If younger than 18 years old, has a caregiver."6COMAR 14.17.04.02Online (Web or Mobile)Maryland OneStop is the public facing platform; Salesforce is used to process applications on the back end.Staff reviews the Contact Detail notes to determine if the applicant has communicated via email or phone regarding their application. Additionally, agents examine the application documents, including the applicant's photograph, government-issued identification card, and proof of address, if applicable. Finally, staff process the applications by either approving or returning it to the applicant.225.0Revenue collected from the application fees is allocated to the Cannabis Regulation and Enforcement Fund (MD Code, Alcoholic Beverages and Cannabis, § 36-206)Our current processing time is 1-2 business days with 5 staff reviewing applications. If the unit needed to reduce the processing time by half, it would need 5 additional staff. Previously the unit set a goal to process applications in fewer than 10 business days, and it has more than surpassed this goal.falseYears2025-09-19T14:10:08.000Z2026When MCA started as the Commission, we worked entirely from a server base system issued by DoIT called Admin Queue. There were notable issues, such as providers not being able to certify patients and frequent system crashes. In 2019, we developed Salesforce and Onestop for Patients and providers and we launched February 2021. The aforementioned issues have been remedied and the new system is exceedingly more efficient and safe.Log into the Salesforce account at the following link: https://md.my.salesforce.com/. Once logged in, locate the relevant list view "Patient Application - Pending (Adult)." Representatives assign themselves between 10 to 20 applications depending on volume. Representatives will review the Contact Detail notes to determine if the applicant has communicated via email or phone regarding their application. Additionally, agents examine the application documents, including the applicant's photograph, government-issued identification card, and proof of address, if applicable. Finally, representatives proceed to process the application by either approving or returning it to the applicant.2025-12-18T19:45:27.000Z13280.010821.0falseMaryland Cannabis AdministrationNoneMCAPhysician Emeritus StatusA license status for retired physician in Maryland that does not authorize the practice of medicine.2H.O. Section 14-320.1; COMAR 10.32.01.05Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10120.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:47:28.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z49.0falseDepartment of HealthState Board of PhysiciansMDHCertificate of Valid CharterThe Certificate of Valid Charter is issued by the Office of Financial Regulation stating that a bank, trust company, or credit union is authorized to conduct the business of banking in the State of Maryland under the authority of the Office of Financial Regulation.0FI §2-108(a)(8)EmailN/A125.0Allocated to the General Fund. FI §2-109N/AfalseIndefinite2025-09-23T16:38:01.000Z2026N/ABanks, trust companies, or credit unions, or counsel on their behalf, submit requests for a Certificate of Valid Charter to the Assistant Commissioner for Corporate Activities.2025-12-18T19:46:45.000Z2.02.0falseDepartment of LaborOffice of Financial RegulationDoLThe Certificate of Valid Charter is good for the point in time it is issued. It is similar to a Good Standing certificate, but for the financial institutions that the OFR regulates.Refuse Disposal Permit (Rubble Landfills)Permit to operate a rubble landfill.5Title 9, Subtitle 2 of the Environment ArticleMail, EmailAccessReview application and required documentation, enter key information into the Environmental Tracking System (ETS).10800.0No feeOnline permit application portal for submission of application and required documentation.falseYears2025-09-16T15:41:35.000Z2026NoneReview application and required documentation.2025-12-18T19:43:35.000Z1.01.0falseDepartment of the EnvironmentLand and Materials AdministrationMDESika Deer Stamp - ResidentThis stamp is required of all resident hunting license holders to hunt sika deer in Maryland.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)010.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:39:18.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z10331.010331.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Limited EstheticianAllows licensee to practice Esthetic Services2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special Fundn/afalseYears2025-09-26T15:59:39.000Z2026Yes, one of the testing vendor factors is the timing and reliability of data delivery. While we typically receive test-taker data files one business day after the exam, there are occasions when the information does not come through correctly in the transmission.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z4000.04000.0trueA practical and theory exam is required, the registration number for the applicant is provided upon successful completion of the exam-Board of Cosmetologists.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLBuy Maryland Cybersecurity (BMC) Tax CreditProvides an income tax credit of 50% of the purchase price for Maryland companies with 50 or fewer employees that purchase cybersecurity goods, products or services from Qualified Maryland Cybersecurity Sellers (QMCS)1§10-733.01 Senate Bill 228Online (Web or Mobile), Email, MailSharepointThe data from applications is entered into an Excel spreadsheet.300.0N/AStaffingfalseYears2025-09-19T16:21:28.000Z2026We strive for a turn around time of less than 30 days based on prior year expenses claimed - Cybersecurity is an area that is constantly changing based on businesses needs. We try to keep up to date with new products and services and reach out to internal Cybersecurity to be able to approve/deny expenses claimed by an applicant.Commerce accepts applications from cybersecurity buyers and sellers to become Qualified Maryland Cybersecurity Buyers and Sellers. This allows buyers to be eligible for tax credits for the sale of cybersecurity technologies or services from Qualified Maryland Cybersecurity Sellers. It is a first come first serve tax credit and we strive to turn around applicaitons and certifistes within 30 days.2025-12-18T19:46:01.000Z54.049.0trueThe Tax Specialist fully administers daily compliance of this tax incentive program by follwing Maryland statutes and regulations.Department of CommerceNoneCOMMOnline PortalCertified Residential Appraiser RenewalAllows a Certified Residential Appraiser to renew the license3BOP 16-501, 502, 503, 504, 505Online (Web or Mobile)AS400, PSI online portal1370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T16:09:32.000Z2026naThe appraiser receives an email to renew and goes online to renew and pay and then the license is released after payment.2025-12-18T19:40:11.000Z186.0185.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Tidal Wetland Licenses and Permits (Major project without public hearing - includes: Wetlands License for work that occurs in the State's Tidal Wetlands such as dredging, marina construction and maintenance, and individual waterfront property owners that carry out work in the tidal wetlands; and Wetlands License to perform work in State tidal wetlands).This permit covers entities engagin in activities or projects in tidal wetlands (including but not limited to shoreline erosion control projects, piers and associated structures, dredging, filling, and alteration). A major project proposes to impact 5,000 square feet or more of tidal wetlands.3STATE: Environment Article Title 16 (http://mgaleg.maryland.gov/mgawebsite/laws/statutes) - Search Articles - Environment and Sections 16-101 to 16-503; Annotated Code of Maryland; COMAR 26.24. (https://dsd.maryland.gov/Pages/COMARSearch.aspx)MailETSThe application information is manually entered into the Environmental Tracking System (ETS) database2401950.0Fees placed into the Wetlands & Waterway Program Fund: Fees set in statute Env. Art. 5-203.1Online application submission with integrated review and coordination among resource agencies: Provide user-friendly online tools and guidance to assist applicants complete applications accurately and fully. Increase delegation from BPWfalseYears2025-09-17T22:51:33.000Z2026Delays from Incomplete applications and applicant not addessing comments in a timely manner. Requires BPW approval which typically meets only two times each month. Coordination with resource agenciesapplicants submits a Joint Permit Application (JPA) by mail with seven copies for distribution to relevant resource agencies and the U.S. Army Corps of Engineers, if applicable. All payments (checks only) should be sent directly to Fiscal at the PO Box listed on the application.2025-12-18T19:39:22.000Z183.0163.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEPharmacist LicenseLicense for individuals to practice as a pharmacist in the State of Maryland2COMAR 10.34Online (Web or Mobile), In PersonSystem Automation - MyLicense SoftwarePaper application submitted by mail.1150.0Revenue is allocated to your fiscal budget.Creating initial online applicationsfalseYears2025-10-14T18:28:47.000Z2026NoApplication is processed through lockbox, then reach the data integrity group who enters all information into the system. Once in the system the licensing specialist reviews the applications and issues a license. Data integrity then prints the license and mails it out to the applicant.2025-12-18T19:51:39.000Z6669.06571.0falseDepartment of HealthBoard of PharmacyMDHReinstatement of Lapsed License-Teacher'sTeacher's Licenses-Lapsed-Begins After License Expires1COMAR 10.44.20I(2)MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1225.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T15:11:10.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:39.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Dentist-Teacher's LicenseDentist-Allows Teaching at the University of Maryland Dental School or dental hygiene school1HO § 4-302(g); COMAR 10.44.28.03MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1225.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-24T19:27:59.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:26.000Z5.04.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Center for Recreation and communityLicense to build a new pool in Maryland under COMAR 10.17.011COMAR 10.17.01Mail, In PersonSalesforcereceive scaled/engineered drawings with data sheets30300.0General FundITfalseYears2025-09-24T16:42:13.000Z2026ITReview of application with=in 30 days , communication between office and applicant during this time period in order to complete application2025-12-18T19:54:08.000Z14.014.0truesite visit to determine compliance with COMARDepartment of HealthPublic Health Administration (PHA)MDHCIGARETTE VENDING MACHINE OPERATORThe licensee is authorized to hold cigarettes for sale to consumers through vending machines on 40 or more premises, sell cigarettes to consumers through vending machines on 40 or more premises, and buy stamped cigarettes from a licensed subwholesaler or licensed wholesaler.1MD Code Alcoholic Beverage and Cannabis Article 16-206Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant3500.0General Fund - Statute 16-216Not at this timefalseYears2025-09-22T14:47:00.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z0.00.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Maryland Tax Credit Employer CertificationDisability Employment Tax Credit0n/aEmail, Mail, Faxn/aManually enter data into system900.0n/an/afalseIndefinite2025-09-26T14:00:36.000Z2026n/aManually enter data into system2025-12-18T19:42:58.000Z5.05.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLOne time issuance per new employee hiredCannabis Research RegistrationAn entity registered with the Administration to grow, process, test, and transfer cannabis for the purposes of research and development.2MD Code, Alcoholic Beverages and Cannabis, § 36-701Online (Web or Mobile)SeamlessApplications are reviewed for completeness as well as ensuring that all research protocols are compliant the MCA.30500.0Revenue collected from the application fees is allocated to the Cannabis Regulation and Enforcement Fund (MD Code, Alcoholic Beverages and Cannabis, § 36-206)Currently the time alotted is sufficient for the review process. If more applications were to be received, it might be necessary to increase the number of staff available to review.falseYears2025-09-19T17:02:32.000Z2026No. At this time there are few academic research or other organizations. If cannabis is rescheduled, the number of research applications received may increase. This may also increase the time to process the research applications.Applications are reviewed for completeness as well as ensuring that all research protocols are compliant the MCA.2025-12-18T19:46:01.000Z0.00.0falseMaryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis, §36-702.NON-RESIDENT BREWERY PERMITAuthorizes out of state breweries that produce not more than 22,500 barrels of their own beer annually to sell and deliver not more than 3,000 barrels of its own beer annually to retail license holders in Maryland who are authorized under Maryland Law to receive them.1MD Code Alcoholic Beverage and Cannabis Article 2-132Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant550.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:09:37.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z10.030.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Class E (On Sale) Water Vessels Beer, Wine & Liquor LicenseWater Vessel Allows licensee to sell alcoholic beverages for consumption on the vessels used to transport passengers for hire.1MD Code Alcoholic Beverage and Cannabis Article 2-402Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14150.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T19:34:30.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z9.070.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Fishing License - Tidal (Bay & Coastal Sport) - Pleasure BoatRequired for individuals to license their vessel to cover individuals on board for fishing activities in tidal waters (individuals still need a free registration)1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)050.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:00:39.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z39945.039945.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Marine Contractors License (New)The Marine Contractors Licensing Board (MCLB) was established by Chapter 286 of the 2010 Laws of Maryland (Chapter 286). The MCLB is required to: develop and carry out the marine contractors licensing program, as it was established under Chapter 286; license and regulate individuals and entities that perform marine contractor services in the State; collect and account for fees associated with the licensing program; and keep a current record of all licensed individuals and entities.2Env. Art. 17-303 and 26.30.02.01-.06Mail, EmailAccessThe application information is manually entered into the Access database90600.0MCLB sets application fee; Wetlands & Waterways Program FundAutomated system to allow for online new application and renewal (in process - phase 3) submission.falseYears2025-09-17T21:39:05.000Z2026Incomplete applications; requested information not providedSubmit paper application: invoiced after MCBL approval with payment via check or money order mailed2025-12-18T19:44:17.000Z20.017.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEOriginal LicenseSecondhand Precious Metal Objects Dealers & Pawnbrokers2Article - Business Regulation §12–201. (a) Except as otherwise provided in this title, an individual shall have a license before the individual does business as a dealer in the State. (b) Except those pawnbrokers who are exempt from State licensing under § 12-102(c) of this title, all pawnbrokers must be licensed as dealers.Online (Web or Mobile)Applications must be submitted through the online portal and are tracked in the AS400.7300.0Article - Business Regulation §12–104. The Secretary shall pay all money collected under this title into the General Fund of the State.NofalseYears2025-09-25T16:09:14.000Z2026The processing of applications in a timely manner can be impeded by the amount a time a candidate takes to give us all required documentation.Applicants must apply online and provide a Dealer’s Report of Employee (Word) and a copy of fingerprinting receipt. They must also provide evidence of the business’ Good Standing status with the Maryland Department of Assessments and Taxation (SDAT) and articles of Incorporation (for corporations), partnership agreement, or organization or operational agreement Once these are received, the application is processed.2025-12-18T19:40:11.000Z17.011.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLArticle - Business Regulation §12–209. (a) (1) Except as otherwise provided, in this subsection, a dealer’s or applicant’s agents, employees, management personnel, or partners include only those individuals who are directly involved in pawn transactions or the acquisition or sale of secondhand precious metals on behalf of the dealer or applicant. (2) Subject to the hearing provisions of § 12-210 of this subtitle, the Secretary may deny a license to an applicant, reprimand a licensee, or suspend or revoke a license if the applicant or licensee or an agent, employee, manager, or partner of the applicant or licensee: (i) fraudulently or deceptively obtains or attempts to obtain a license for the applicant or licensee or for another person; (ii) fraudulently or deceptively uses a license; (iii) has a similar license denied, suspended, or revoked in another jurisdiction; (iv) under the laws of the United States or of any state, is convicted of a: 1. felony; or 2. misdemeanor that is directly related to the fitness and qualification of the applicant or licensee to be involved in a pawn transaction or the sale or acquisition of secondhand precious metals; (v) knowingly employs or knowingly continues to employ, after being notified by the Secretary, an individual who, under the laws of the United States or of any state, is convicted of: 1. a felony; or 2. a misdemeanor that is directly related to the fitness and qualification of the employee to be involved in a pawn transaction or the sale or acquisition of secondhand precious metals;Class 4 Manufacturer’s License - Limited WineryAuthorizes the licensee to ferment and bottle wine, distill and pomace brandy. Produce not more than 27,500 gallons. Sell wine and pomace brandy to persons authorized to acquire the alcoholic beverages. May provide 2oz. samples for each brand of wine and/or pomace brandy, sell wine and pomace brandy, by the glass and bottle to consumers on the licensed premises. The holder of the license may attend wine festivals and events located off their licensed premise, with a Winery Off-Site Permit.1MD Code Alcoholic Beverage and Cannabis Article 2-206Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T21:23:41.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z13.0112.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Peer-To-Peer Car SharingLimited lines license to sell insurance in connection with, and incidental to, the reservation of a shared motor vehicle through the peer–to–peer car sharing program before the peer–to–peer car sharing program or its employees or authorized representatives may sell or offer any policies of insurance in the State to a shared vehicle driver in connection with, and incidental to, a peer–to–peer car sharing program agreement2Insurance Article §10-6A-02Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1054.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseYears2025-09-24T17:47:21.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z0.00.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §10-6A-06Certified General Appraiser - Reciprocal licenseAllows a Certified General Appraiser from another state to apply for a MD license3BOP 16-501, 502, 503, 504, 505Online (Web or Mobile)AS4001370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T18:29:21.000Z2026naAppraiser applies online to pay and submit their info. Their info is auto uploaded into AS400 where we then release the license after validating their credentials.2025-12-18T19:40:25.000Z71.070.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Marine Contractors License (Renewal)The Marine Contractors Licensing Board (MCLB) was established by Chapter 286 of the 2010 Laws of Maryland (Chapter 286). The MCLB is required to: develop and carry out the marine contractors licensing program, as it was established under Chapter 286; license and regulate individuals and entities that perform marine contractor services in the State; collect and account for fees associated with the licensing program; and keep a current record of all licensed individuals and entities.2Env.Art 17-308 and 26.30.02.07Mail, EmailAccessThe application information is manually entered into the Access database60600.0MCLB sets application fee; Wetlands & Waterways Program FundAutomated system to allow for online new application and renewal (in process - phase 3) submission.falseYears2025-09-17T21:35:19.000Z2026Incomplete applications; requested information not providedSubmit paper application with check or money order2025-12-18T19:44:17.000Z128.0126.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEAppraisal Management Company RenewalAllows an Appraisal Management Company to renew their license1BOP 16-5B-03 and 16-5B-04Online (Web or Mobile), MailAS40012000.0Statute - The Commission of Real Estate Appraisers, Appraisal Management Companies, and Home Inspectors FundNAfalseYears2025-09-25T15:08:47.000Z2026NAThe entire process is done within the as400 system and we are 100% hands off.2025-12-18T19:45:38.000Z109.0109.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, and 16-701.2(a)3Changed several years ago to online renewal instead of manually.Fraternal Benefit SocietiesA not-for-profit membership organization that offers insurance and other benefits to its members.0Insurance Article §§ 4-112, 6-203, 14-408.Mail, Online (Web or Mobile)Online Portal-UCAA https://authenticate.naic.org/. Applications are then downloaded into the MIA's shared drive, then a case is then created in SalesForce for correspondence and tracking.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.211000.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleThe MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T14:11:19.000Z2026Application tracking involves manual data entry.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A case is then created in SalesForce for correspondence and tracking.2025-12-18T19:45:38.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Expires annually, July 1.Health Maintenance Organizations FY24Certificate of Authority0HG § 19-3A-03 HG § 19-3B-04 COMAR 10.05.01.04 COMAR 10.07.08.04 Timeline = COMAR 10.05.01.04DOnline (Web or Mobile), OtherApplication is submitted to the Maryland Insurance Administration (MIA)00.0N/AN/AtrueIndefinite2025-09-25T19:19:20.000Z2026N/AApplication is submitted to the Maryland Insurance Administration (MIA)2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringRegistered Nurse—Forensic Nurse ExaminerCertificate issued to registered nurses providing specialized care to patients experiencing acute and long-term health consequences associated with victimization or violence.2"MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-307 COMAR 10.27.21.03 COMAR 10.27.21.06 COMAR 10.27.21.07 COMAR 10.27.21.08"Online (Web or Mobile), Mail, In PersonCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO1025.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system will help to empower staff.falseYears2025-10-10T15:38:33.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing."Applications for initial RN-FNE certification can be submitted by mail or in person. Applications for renewal of RN-FNE certification can be submitted online https://mbon.maryland.gov/Pages/licensing-index.aspx, by mail, or in person."2025-12-18T19:46:54.000Z73.063.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Frozen Dairy Products 100,001-250,000 gallonsAuthorizes the license holder to manufacture frozen desserts or a frozen desserts mix that may be offered for sale in the State of Maryland; limited to the the quantity of product for which the license is issued and the product must be manufactured at the manufacturing plant identified in the license.1HG 21-807, HG 21-810, 10.15.05.28Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30100.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T22:13:44.000Z2026Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z9.09.0trueYes, CMDPS is responsible for faciltiy plan review, review of facility SOP's, review of product ingredients, labels and containers / closures, facility inspection, collection of products for testing, equipment testing (if applicable); Labs Admin - Env Micro is responsible for product testing; CMDPS is responsible for determining if product sample results are acceptable; CMDPS is also responsible for enforcement actionsDepartment of HealthPublic Health Administration (PHA)MDHDelayed CertificatesBirth certificate for individuals registered after 1 year of birth0COMAR 10.03.01.04Online (Web or Mobile), Mail, FaxApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.Applications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.110.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T19:56:06.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued when satisfied that the applicant has a direct and tangible interest in the content of the record.2025-12-18T19:54:26.000Z93.093.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.04Approved Testing Facility Renewal ApplicationApplication to renew an approved testing facility to assist the State Modular program and modular manufacturers with plan reviews and inspections.1COMAR 09.12.52.13Email, MailGmail, Word, AccessEntering information received via mail and email.2100.0The revenue is retained by the program for program administration in a non-lapsing special fund. This is authorized by statute.N/A as we process them as they are received.falseYears2025-09-25T22:20:52.000Z2026There are currently no factors that hinder our staff’s ability to process this application type.Processed as they are received.2025-12-18T19:41:23.000Z8.08.0falseDepartment of LaborDivision of Labor and Industry (DLI)DoLLimited esthetician renewalFor the purposes of allowing a licensee to continue to provide services.2Article - Business Occupations and Professions-§5–311.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-26T20:21:50.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z5000.05000.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLDocumented Boat DecalThis decal is required for USCG federally documented vessels when MD waters are declared as their principal use state2NR 8-712.1Mail, In PersonCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined and available on MD OutdoorsDocuments are reviewed for accuracy, content and signatures before issuance010.0State Boat Act FundCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all userstrueYears2025-09-27T03:56:19.000Z2026Currently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all usersApplications are accepted in any DNR License Service Center or through mail2025-12-18T19:54:06.000Z3478.03478.0falseDepartment of Natural ResourcesLicensing and Registration ServiceDNRYes. The online licensing system that is used to process documents changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025Non-resident Commercial License SurchargeRequired for non-residents purchasing a tidal fish license1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0450.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:59:08.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z199.0199.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.General Discharge Permit for Animal Feeding Operations (New Construction)Allows an individual or entity to own or operate an Animal Feeding Operation (AFO) as defined in COMAR 26.08.01.01B (5-1).5Title 9, Subtitle 3 of the Environment Article; Federal Clean Water ActMail, EmailEnvironmental Tracking System (ETS)Review application and documentation; email generated if application is not complete; payments need to be verified.160980.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T18:06:38.000Z2026Late or no submittal of application/permit fee, incomplete application, discrepancies in supporting documents, Liability issue with the Comptroller's office, Not in good standing with MD SDAT.Submit application (Notice of Intent) with supporting documentation and application/annual permit fee.2025-12-18T19:43:35.000Z19.044.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEFishing License - Tidal (Bay & Coastal Sport) - Nonresident 7 dayRequired for nonresidents to fish in tidal waters for 7 days1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)012.0Fisheries Research and Development FundNo.trueYears2025-10-01T09:58:03.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z19274.019274.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Registrations under the General Permit (GP) for Surface Discharge of Stormwater Associated with Construction ActivityThis permit covers discharges of stormwater and some other associated waters with construction activities. It is required for all construction activities which have a land disturbance of 1 acre or greater.0Environment Article 9-301, 302, and 323 - 332Online (Web or Mobile)ePermits - Application and process is all done electronically via the ePermits application.45100.0Clean Water FundTo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing.falseVariable2025-09-17T23:23:55.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a completed and signed application including any required supplimental forms of documents. Billing for fees will occur once a draft decision is ready for public review.2025-12-18T19:39:22.000Z2410.02410.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEGeneral permit coverage lasts 5 years, plus any administrative extensions. A registrant's term depends on when they registered within the master permit's life.Certificate of Foreign AdoptionsCertificate of Birth for Adopted Individuals Born in a Foreign Country0COMAR 10.03.01.08In Person, Online (Web or Mobile), MailVital Statistics Administration's Work Order Management SystemApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.112.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T19:52:18.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued when satisfied that the applicant has a direct and tangible interest in the content of the record.2025-12-18T19:54:26.000Z172.0172.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.08Certificate of AccreditationRenewal of certificate of accreditation granted to organizations to operate an accredited community health worker certification training program.3COMAR 10.68.02Online (Web or Mobile), MailAccreditation renewal applications are received via Google Forms. As needed, applications are shared with the CHW Training Program Application Review Committee via Google Folders.1200.0N/AIn the event a large volume of applications is submitted in a short time period, then additional staff may be needed to maintain a consistent timeline.falseYears2025-09-23T16:58:45.000Z2026N/ANo significant updates to the application process in Google Forms. https://docs.google.com/forms/d/e/1FAIpQLSfAgE_3fT0AsMpyNg38ijeBizOM1kIYG57aIOChm2M56GmBPg/viewform Applications may be reviewed by the Community Health Worker (CHW) Program or the CHW Training Program Application Review Committee, as needed.2025-12-18T19:46:45.000Z5.04.0falseDepartment of HealthPublic Health Administration (PHA)MDHCommunity Health Worker Certification - CORRECTION to previous form submissionInitial community health worker certificate. Allows individuals to represent themselves to the public as a certified community health worker.2COMAR 10.68.01Online (Web or Mobile), MailApplications are received in Maryland OneStop or by postal mail. https://onestop.md.gov/forms/chw-certification-application-5d6ebfe095ea3d00feed6f9cApplicants have the option of submitting applications by mail. The few applications received by mail are manually entered by our office into the online portal on Maryland OneStop.900.0N/ANo. Automating the technical assistance provided to applicants who have submitted incomplete applications which would likely result in fewer successful applicants.falseYears2025-09-24T12:41:51.000Z2026NoOnline portal via Maryland OneStop and by postal mail. https://onestop.md.gov/forms/chw-certification-application-5d6ebfe095ea3d00feed6f9c"2025-12-18T19:54:08.000Z506.0481.0falseDepartment of HealthPublic Health Administration (PHA)MDHMaryland Certification of Recovery ResidencesA “recovery residence” means a service that provides alcohol-free and illicit drug-free housing to individuals with substance-related disorders, addictive disorders, or co-occurring mental health and substance-related disorders or addictive disorders. Certification is a voluntary process; however is required for any recovery residence that: receives State funds, operates as a certified recovery residence, is advertised by any individual, partnership, corporation, or other entity as being an certified recovery residence, is represented by any individual, partnership, corporation, or other entity as being a certified recovery residence, and/or implies to the public to be a certified recovery residence.1COMAR 10.63.01.04, HB 1411Emailn/a600.0n/aWe have determined that an online portal would help us process applications more effectively. Also, we are short staff.falseYears2025-09-23T19:01:45.000Z2026Staff shortages.Application is received via email and logged. The application is then sent to the Level 1 Reviewer. The Level 1 reviewer verifies that all required documentation is present. If the application is incomplete, the Level 1 reviewer will provide the MCORR manager with a checklist of what is missing in the application packet. The Manager or Level 1 reviewer will contact the provider via email to notify them that MCORR cannot accept the application due to incomplete documentation submitted and request the provider to resubmit when completed. When the application and documentation are completed to their entirety, the MCORR Manager will then assign the file to a Field Assessor for a Level 2 review. The Level 2 reviewer verifies that all required documentation is present and accurate according to the MCORR Standards. If necessary, the field assessor contacts the provider to clarify elements of the application or to ask for additional information to allow the issuance of a Certificate of Compliance. This process may result in multiple iterations at the discretion of the assigned field assessor. The Level 2 reviewer will then contact the provider for a site inspection. When on site, an environmental site inspection checklist is completed. If at any point in this process the reviewer determines that they are not receiving information that justifies the issuance of a Certificate of Compliance, the MCORR Manager is notified. If the reviewer determines that a Certificate of Compliance is justified, they will fill out the Final Review Checklist and submit it to the MCORR Manager for review. The MCORR Manager will review the application and documentation in the file, along with the Final Review Checklist. This is to ensure the application and documentation provided are valid. Once validated, the MCORR Manager will issue the Certificate of Compliance to the Provider.2025-12-18T19:46:45.000Z269.0213.0trueThe Level 2 Reviewer (Field Assessor) will go to the residence and conduct a site inspection to make sure the house is up to standards.Department of HealthBehavioral Health Administration (BHA)MDHOur agency stopped accepting paper applications in 2024.Winery Off-Site PermitAllows Class 4 Wineries to go to events and farmers markets and sell wine to consumers by the bottle, by the glass and as samples. Farmer’s Markets only bottle off-premise consumption.1MD Code Alcoholic Beverage and Cannabis Article 2-133Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5100.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:44:55.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z11.079.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Maryland Vehicle Safety InspectorCertified Maryland Vehicle Safety Inspector authorizing the person to perform vehicle safety inspections0Transportation Article, §23-103.1. Inspection mechanics (a) Application requirements. -- An applicant for an inspection mechanic license shall submit to the Division: (1) An application in the manner and format designated by the Division; and (2) A nonrefundable application fee of $15 to take the examination. (b) Examination by division. -- (1) The Division shall: (i) Administer an examination to each inspection mechanic applicant; and (ii) If the Division determines the applicant is qualified, license the inspection mechanic applicant to conduct vehicle inspections. (2) The examination shall include a written test and a practical test.Online (Web or Mobile)Online portal Maryland Safety Inspection System (MSIS) Automotive Safety Enforcement Division Online Services https://egov.maryland.gov/msp/onlinelicensing/#/stationapplication/startUpon passing the written test, the mechanic's info is placed on a spreadsheet to be organized by the assigned region and investigator to follow up with a practical Demonstrative Ability Examination. Practical Demonstrative test in person, utilizing paperwork.18315.0Fee is collected electronically and transferred to the General FundNofalseIndefinite2025-09-19T13:50:22.000Z2026NoOnline portal Maryland Safety Inspection System (MSIS), Automotive Safety Enforcement Station Mechanic Exam https://egov.maryland.gov/msp/onlinelicensing/#/mechanics/search. The test is given electronically at the MVA. Practical Demonstrative test in person.2025-12-18T19:45:27.000Z454.0150.0trueWritten examination and practical Demonstrative Ability Examination based on class of vehicle to be inspected. Conducted by ASEDDepartment of State PoliceField Operations BureauMSPCOMAR 11.14.01.04 .04 Administrative Penalties. A. The registration under Regulation .03 of this chapter may be refused, revoked, or suspended if the registered inspection mechanic, controller, supervisor, or inspection station licensee has committed any of the following offenses: (8) Conviction for: (a) A felony; (b) Assault; (c) Battery; (d) Theft; (e) A crime involving fraud; or (f) A controlled dangerous substance (CDS) violation.No expiration date. License is valid until inspector leaves program or has certification suspended or revoked.Asbestos Contractor LicenseRequired by any business who does asbestos remediation within Maryland.1COMAR 26.11.21Email, MailAccess is the tool used to track and process these applications.Receive applications. Enter into database. Review applications, email correspondence with applicants as needed. For approvals, print license card, mail, send email approval. For denials, send deficiency letters outlining issues with the application.60625.0The fee goes into the Clean Air Fund per law.Implementing a more efficient invoicing and payment system, including payment by credit card.falseYears2025-09-17T20:30:06.000Z2026Improve business processes for fee collection.Complete and mail/email application form. Applicants must complete current asbestos handling training for workers and supervisors and pass a third party exam.2025-12-18T19:43:59.000Z127.0127.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEStable EmployeeStable employee license required to gain access to restricted barn area and perform duties as assigned with horses109.10.01.25In Personas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T17:47:20.000Z2026N/AReceive application from applicant, put into computer2025-12-18T19:40:15.000Z809.0809.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemDental Radiation Technologist-Late RenewalDental Radiation Technologist-2 Year Certification Fee Plus Late Renewal Fee-Up to 30 Days After Expiration2HO § 4-505; COMAR 10.44.19.05EMail, Online (Web or Mobile)MyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.120.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T15:00:39.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is either mailed in or completed online (https://mdbod.mylicense.com/eGov/Login.aspx), along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.2025-12-18T19:45:39.000Z255.0255.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Athletic Trainers (AT) Initial LicenseFor practitioners who wish to be licensed in Maryland for the first time to practice athletic training.2H.O. Section 14-5D-07; COMAR 10.32.08.04Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10200.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:00:18.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z108.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5D–09Certificate to Operate.The Operating Certificate displayed in facility of any Congregate Housing site that has a grant for the Congregate Housing Services Program.1COMAR 32.03.04.02EmailEmail450.0N/ANofalseVariable2025-09-15T15:14:36.000Z2026NoThe applications are sent to the current Congregate Housing facilities for the upcoming fiscal year. The applications are returned back to the Housing Program Manager and reviewed for accuracy. Once the contract is fully executed, signed PLFs are sent to the Congregate Housing facility for display.2025-12-18T19:41:14.000Z9.09.0falseDepartment of AgingHousing ServicesMDoACOMAR 32.03.04Applications for Congregate Housing Facilities are submitted annually.Anesthesia-Class I and Class II-Additional Location Permit-Evaluation NecessaryDentists-Additional Location Permit Issued if Applicant Holds a Permit at a Location and Seeks Same Level Permit at Additional Location-Facility and Second Location Facility is Evaluated; and dentist passes simulated emergency management evaluation with Staff5HO § 4-205(a); COMAR 10.44.12.13BMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:23:19.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z2.02.0falseDepartment of HealthBoard of Dental ExaminersMDHThird Party Administrator ERISA OnlyAdministers only plans that are subject to ERISA and that do not provide benefits through insurance, unless any of the plans administered is a multiple employer welfare arrangement as defined in § 514(b)(6)(A)(ii) of ERISA.0Insurance Article §8-303Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Paper applicants must be manually keyed in.100.0N/A.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseIndefinite2025-09-24T18:23:30.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z9.09.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §8-309N/A.Radiologist Assistant RenewalFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10161.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:51:18.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z7.0falseDepartment of HealthState Board of PhysiciansMDHResidential Treatment Centers (RTC)FY 2024 Initial License0"HG § 19-320 COMAR 10.07.04.04"Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1520.0N/ANo changes to the process from FY23falseIndefinite2025-09-25T15:19:45.000Z2026N/A"Smartsheet Review documents to determine compliance with licensure requirements"2025-12-18T19:45:38.000Z1.01.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDH"COMAR 10.07.04.05A COMAR 10.07.04.05B"Non-ExpiringCommercial Finfish HarvesterRequired to commercially fish with legal gears in addition to a hook and line1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0150.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:29:14.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z283.0283.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Roadside Tree PermitThe license allow entities to prune, remove, or plant trees in road rights-of-way and to do so either on an individual basis, in a group, or with a blanket permit at the local jurisdictional level.1NR 5-406Email, MailNetwork databaseYes. Physical or email applications distributed to staff, manually filled out, sent back to applicants, and information logged in a network database; TREE SERVICE.1425.0Forest and Park Reserve FundNofalseYears2025-09-27T01:38:25.000Z2026NoPaper application sent to regional office or email via roadsidetree.dnr@maryland.gov2025-12-18T19:46:16.000Z1300.01280.0truePaper application sent to regional office or email via roadsidetree.dnr@maryland.govDepartment of Natural ResourcesMaryland Forest ServiceDNRBulk Transfer PermitA Bulk Transfer Permit authorizes transfer of the alcoholic beverage inventory only to - the person who has acquired the seller’s license through transfer or any license holder within 60 days of the date the seller’s license expires60MD Code Alcoholic Beverage and Cannabis Article 2-111Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant2200.0General Fund - Statute 3-107Not at this timefalseDays2025-09-18T16:49:46.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:48.000Z189.0187.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025DriverAllows an individual to drive a standardbred horse in a pari-mutuel race109.10.02.19In Personas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:17:45.000Z2026n/aapplication given to license office to process2025-12-18T19:41:14.000Z355.0355.0trueAn Applicant must have recommendations from 6 licensed drivers. The standardbred Judges review the application and recommendationsDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemNon-commercial Crab License - ResidentRequired for a resident to crab recreationally1COMAR 08.02.03.09Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:06:34.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z16422.016422.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Home Inspector LicenseAllows a person to apply for a Home Inspector License2BOP 16-3A-01, 02, 03 and 04Online (Web or Mobile), EmailAS4001375.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T16:23:54.000Z2026naApplicant fill out online form and the application info is auto uploaded into AS400. Applicant is emailed 2nd part of application after their required documents are verified. Applicant completes online form and payment for 2nd part of application and the license is then released.2025-12-18T19:40:11.000Z69.067.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Changed to online application in recent yearsND ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 14-5F-16; COMAR 10.32.21.10Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10700.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:22:38.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5F–13Was paper, now onlineTemporary Principal Employee (Form 1005)An individual requires a Principal Employee License if they own, control or manage a licensee or otherwise exercise control over a gaming or sports wagering function of a licensee.180SG § 9‑1E‑05(a)(4); SG § 9‑1A‑04(a)(2) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-06(a)(4) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-14(a) (as applied to SW by SG § 9-1E-03(a)); COMAR 36.10.06.05Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary72500.0Blueprint for Maryland's Future Fund or the Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseDays2025-09-18T12:34:16.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z100.094.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9‑1A‑14(c)(8) ; COMAR 36.10.06.05D(2)(c) ; COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B(3) ; COMAR 36.10.03.02CNon-commercial Crab License - Recreational crab boatRequired for individuals on a boat to be covered without separate individual licenses for crabbing1COMAR 08.02.03.09Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)015.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:10:29.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z10237.010237.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Physician Assistant (PA) Initial LicenseFor practitioners who seek to practice as a physician assistant in Maryland for the first time.2H.O. Section 15-305; COMAR 10.32.03.04Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10225.0The Physician Assistant statute (see H.O. 15-206) provides for fees collected to license and provide a rehabitation program to PAs, be paid into the Board of Physicians fund created by H.O. 14-207. The PA statute also includes language for the Maryland Loan Assistance Repayment Program for Physicians and Physician Assistants (MLARP) under Title 24, Subtitle 17 of the Health - General Article administered by MDH. The Board of Physicians funded Maryland Loan Assistance Repayment Program for Physicians and Physician Assistants (MLARP) under Title 24, Subtitle 17 of the Health - General Article administered by MDH from 1997 to 2022. The Board's fund has provided $10.6 million between 1997 and 2018, transferred $400,000 in 2019, $790,000 in 2020 and $800,000 in 2021, with 2022 being the first year where general fund moneys went toward the program instead of Board funds."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:31:03.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z557.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 15–305AdviserExamines or offers to examine a policy, annuity contract, or pure endowment contract for the purpose of giving, or gives or offers to give, advice or information about the terms, conditions, benefits, coverage, or premium of a policy, annuity contract, or pure endowment contract; other advisability of changing, exchanging, converting, replacing, surrendering, continuing, or rejecting a policy, annuity contract, or pure endowment contract or of accepting or procuring a policy, annuity contract, or pure endowment contract from an insurer; or represents to the public that the person gives or is engaged in the business of giving advice or information to holders of policies or annuity contracts by use of the title “insurance adviser”, “insurance specialist”, “insurance counselor”, “insurance analyst”, “policyholders’ adviser”, “policyholders’ counselor”, “refund company”, or other similar title.0Insurance Article §10-201Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.10200.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseVariable2025-09-24T17:10:54.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:08.000Z109.093.0trueIf an applicant answers ""yes"" to any background questions, the Fraud and Producer Enforcement Unit must contact or search the following agencies databases for the following information on the applicant: Maryland Child Support - To verify Child Support compliance before a license is issued. CJIS - To receive background results. FBI - To receive fingerprint results.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12. Insurance Articles §§ 10-204, 10-212.Two years; expiring on last day of birth month.Marriage CertificateCertificate of Marriage0COMAR 10.03.01.08Online (Web or Mobile), Mail, In PersonVital Statistics Administration's Work Order Management SystemApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.112.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T19:17:05.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued when satisfied that the applicant has a direct and tangible interest in the content of the record.2025-12-18T19:54:26.000Z2572.02572.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.08Portable ElectronicsLimited lines license to sell coverage under a policy of portable electronics insurance2Insurance Article §10-703Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1054.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseYears2025-09-24T17:52:31.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z21.015.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §10-707Nursing Home Administrator (NHA) License - ReactivationAn application for a licensee who is on inactive status and applies for reactivation of a license before expiration of the 2-year term of inactive status.210.33.01Online (Web or Mobile)BDCOMM Online Application System/Portal - BLTCAReactivation applications and required documents are submitted via an online system; documents are stored and retrieved electronically by Board office staff ; however, staff conducts a manual review of the application and documents for completeness and determination that requirements have been met.30100.0General fundedAs part of the 8-year Regulatory Review and Evaluation Act (RREA), the Board is in the process of repealing and adopting new regulations, draft proposal 10.33.01- 10.33.08, which are more clearly organized and removes any ambiguity that may exit in the current regulations and includes regulations for the new licensing requirement, effective July 1, 2026, for Assisted Living Managers.falseYears2025-09-25T00:48:35.000Z2026Some ambiguity in various regulations and sections of COMAR 10.33.01 were identified.Reactivation applications and required documents are submitted via an online system and Board staff conduct a manual review of the application and documents for completeness and determination that requirements have been met.2025-12-18T19:39:17.000Z1.01.0falseDepartment of HealthBoard of Long-Term Care AdministratorsMDH10.33.01.06G, 10.33.01.07C, and 10.33.01.15The Board moved to an online application system/portal effective September 16, 2024.Motor Club RepresentativeSell, solicit, or act as a representative for an motor club and it's motor club services including motor vehicle insurance.0Insurance Article §26-301Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.105.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseVariable2025-09-24T17:22:02.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:08.000Z3132.03057.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Articles §26-302, 26-307License expires annually on August 31st.Certification of Chemists, Chemical Analysts and AnalystsPursuant to COMAR 10.10.09, applicants for certification are required to meet certain educational requirements and/or complete certain training programs in the discipline of controlled dangerous substances. The requirements are subsequently evaluated for each applicant to ensure that all applicable standards are met.0COMAR 10.10.09Mail, In PersonMicrosoft WordOnce a paper application is received, it is reviewed to ensure that all required information and documentation have been received. Thereafter, the application is prepared for review by Director Robert A. Myers, Ph.D. If the application is approved, it is logged into an excel spreadsheet and assigned a certification number. A certification letter and certification card are subsequently prepared for the applicant and forwarded via mail or retrieved by in-person pick-up. If the application is denied, the submitter of the application is contacted by email and/or phone. If all information and documentation requested is thereafter received, a certification number is assigned; and a certification letter and certification card is subsequently forwarded for the applicant by mail or retrieved by in-person pick-up.300.0There are no application fees.No.falseIndefinite2025-09-24T15:27:55.000Z2026No.Applications can be mailed in or delivered in person. Upon approval, certification letters and certification cards are issued via mail or retrieved by in person pick-up.2025-12-18T19:54:08.000Z15.014.0falseDepartment of HealthLaboratories AdministrationMDHA review of an applicant's criminal history is not required by COMAR 10.10.09. However, State law enforcement agencies (e.g. the Maryland State Police) may prevent a person from being certified as a forensic chemist, chemical analyst or analyst based on certain criminal convictions.Pursuant to COMAR 10.10.09.03C(2), an employee is decertified when he or she is no longer employed by the agency that certified employment on the application for certification.Charitable Gift Annuities Special Permit (Review and Renewal)Renewals and review of audited fiscal statements only.0Insurance Article § 16-114; COMAR 31.09.07.06.MailN/A.This is a manual process using a checklist to review applications and supporting documents pursuant to COMAR 31.09.07.06210.0N/AThe MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-24T16:29:29.000Z2026N/A.This is a manual process using a checklist to review applications and supporting documents pursuant to COMAR 31.09.07.062025-12-18T19:54:08.000Z485.0485.0trueEach entity must file, annually, an audited financial statement as well as a CPA certification verifying the existence of adequate reserves among the organization's assets. Our Financial Regulation Division is responsible for the renewal including the review of the audited financial statement.Maryland Insurance AdministrationNoneMIAA special permit holder must submit annually audited fiscal year–end financial statements to the Commissioner within 180 days after the end of the special permit holder’s fiscal year.Continuing Care Retirement Community (CCRC) Initial Certificate of RegistrationA second-step in the certification process, where certificates are issued to CCRC Providers already granted a preliminary certificate of Registration (“PCoR”), thereby allowing them to conduct the business of continuing care in the state of Maryland. To obtain this certificate, Providers must submit an application in accordance with Section 10-412 the Human Services Article of the Annotated Code of Maryland (“HSA”) and COMAR 32.02.01.09. In this part of the certification process, Providers are required to provide the Department with pre-sales information and must submit marketing materials for Department review before publication.2Section 10-412 the Human Services Article of the Annotated Code of Maryland (“HSA”) and COMAR 32.02.01.09.EmailGoogle Suite (Gmail and Google Sheets)MDoA manually uploads submitted applications to its shared drive for record keeping, completes individual checklists for each application depending on the information submitted, and corresponds with providers via email if information is missing or there are questions about the application.250.0Not applicable; however, MDoA may assess a fee related to changes to the applicant/provider's feasibility study, which would have been approved prior to submission of their application for PCoR. In that event, the amount of any re-assessed fee may not exceed the amount originally assessed as part of the feasibility study application according to COMAR 32.02.01.03. All collected fees are allocated to the continuing care special fund pursuant to HSA §10–405. Feasibility study pricing structure is pasted below in accordance with COMAR 32.02.01.03. (2) When new units are to be created and the project is neither an expansion nor a renovation, the following fees shall accompany the feasibility study: (a) $14,000 for 1—99 new units; (b) $20,000 for 100—199 new units; (c) $30,000 for 200—499 new units; (d) $40,000 for 500—999 new units; and (e) $50,000 for 1,000 or more new units.Availability of funds to make this application available on the Maryland OneStop platform.falseYears2025-09-11T14:57:17.000Z2026Human resource factors. Depending on the current program manager's workload or whether the agency is undergoing a recertification season for its nearly 40 existing providers, processing times vary significantly.The provider will fill out a form posted on our agency's webpage and submit it to our intake inbox, ccrchousingservices.mdoa@maryland.gov. Once received, MDoA will conduct a review of the submitted material to ensure that the submitted material complies with Section10-412 the Human Services Article of the Annotated Code of Maryland (“HSA”), COMAR 32.02.01.09, and COMAR 32.02.01.10. Approval is also granted based on those sections of the law.2025-12-18T19:39:23.000Z0.00.0falseDepartment of AgingNoneMDoADeer Bow Hunting License - ResidentThis stamp is required of all resident hunters in order to hunt deer during the Maryland deer archery season.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)06.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:29:12.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z51246.051246.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Temporary Appraiser permitAllows an out of state Appraiser to apply for a temp permit in MD.6BOP 16-301, 302, 303, 305, 306Online (Web or Mobile)AS400175.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseMonths2025-09-25T16:32:38.000Z2026naApplicant completes the online form and pays which auto inputs the information into the AS400 pending file where the license is released after the verification of all required documentation.2025-12-18T19:40:11.000Z126.0126.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Distributor or Wholesalers of Ground Based SparklersThis registration provides distributors and wholesalers the ability to sell approved sparklers, ground-based sparklers, and novelty items to the public.1Maryland Public Safety Code Section 10-113Online (Web or Mobile)Agency Website30750.0Indicate whether the allocation is determined by regulation.NofalseYears2025-09-23T14:32:19.000Z2026NoIn order for a Registration Application to be processed in a timely manner, applicants must submit all required documentation at the time of application. The following check-off list outlines the items that must accompany the application: Complete Application Form – All sections filled out accurately. Supporting Documentation – Attach all required documents as specified. Payment – Include applicable fees (if required). *Any Additional Requirements *2025-12-18T19:42:49.000Z6.06.0falseDepartment of State PoliceState Fire Marshal, Office of theMSPDP RenewalAllows a physician to continue dispensing prescription drugs from their office.5H.O. Section 12-102(c)(2)C.; COMAR 10.32.23.04MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.101050.0The Board transfers $1000.00 out of the $1050.00 fee to OCSA pursuant to H.O. 12-102.2"There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:07:43.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z56.0trueA dispensing permit requires an unannounced inspection be conducted at least two times during the duration of the permit. See H.O. 12-102.1 InspectionsDepartment of HealthState Board of PhysiciansMDH2024 Public Health Testing Sites (PHTS) LicenseInitial Maryland Laboratory License0HG § 17-205 COMAR 10.10.12.04Online (Web or Mobile)Microsoft Access DatabaseReview documents to determine compliance with licensure requirements210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatmentfalseIndefinite2025-09-25T15:49:02.000Z2026N/AMicrosoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringWildlife Damage Control Permit - BusinessThis permit is required for any state resident that intends to control wildlife on property that is not owned by the permit holder. The Business level of this permit is intended for the lead of a commercial operation.0NR 10-908, COMAR 08.03.15Email, Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Digital payment receipts are emailed. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Authorization for bats to be listed a species is captured with Google forms affadavit. Digital reporting is offered through a Survey123 format but is not required. Paper report forms are also available. Customer progress is tracked through a Google drive sheet with limited viewers.1450.0Requires an examination that is administered through a Google form.Merging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:38:13.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing. Applications may also be emailed to wildlifepermits.dnr@maryland.gov. Payments may also be received through the DNR Store online.2025-12-18T19:45:57.000Z362.0362.0trueRequires an examination that is administered through a Google form.Department of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through December 31 (not to exceed 1 year)Appraisal Management Company Originalnew license for an Appraisal management Co.1BOP 16-5B-04 and COMAR 09.39.01.01MailAS400 databaseManually key in paper application data12000.0Statute - The Commission of Real Estate Appraisers, Appraisal Management Companies, and Home Inspectors FundN/AfalseYears2025-09-25T15:03:17.000Z2026N/AWe receive the application by mail as its a 2 part system. Initial application with a 250.00 application review fee and then the 2nd part of the application with the remaining 1750.00 fee.2025-12-18T19:45:38.000Z9.09.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, and 16-701.2(a)3Energy Vendor LicenseAn energy vendor license authorizes an entity to provide energy sales services to an electric or gas supplier that provides service to residential customers. Applicants must demonstrate a thorough understanding of the Commission’s regulations, and must complete a Commission approved training and certification process prior to the issuance of a license.3PUA § 7-318Online (Web or Mobile)Document Management System (DMS), Gmail, Word451000.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.NofalseVariable2025-09-12T14:55:26.000Z2026NoUpon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to the technical staff for review. The purpose of the review is to evaluate several components. Among them include completeness of the application, whether a publicly available application was provided, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to either recommend or deny licensure of the applicant to the Commission with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:40:22.000Z0.00.0falsePublic Service CommissionNonePSCMaster Certified Emissions Technician CertificateVoluntary certification for automobile repair technicians who meet requirements to ensure high quality repairs in accordance with Vehicle Emissions Inspection Program regulations.5COMAR 11.14.08.18Email, MailAccess is the tool used to track and process these applications.Application & credential review. Acceptance letter and certificate generation & mailing. Database record update and file creation.300.0N/AA portal for application submissionfalseYears2025-09-17T21:16:23.000Z2026None, currently.Complete and email or mail application and credentials.2025-12-18T19:43:59.000Z9.09.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEDrug Dispensing PermitDrug Dispensing Permit to allow Podiatrists to dispense prescription drugs in their office.5Senate Bill 603 (Chapter 267, Laws of Maryland 2012) Health Care Practitioners – Licensed Dentists, Physicians, and Podiatrists – Personally Preparing and Dispensing Prescription Drugs and DevicesMailNAManually enter and track the permits into a spreadsheet21050.01050.00 every five years; 1,000 is transferred to OCSA per permit in MDH, $50.00 goes into the Boards fund.The Board process all applications within the predetermined timeline.falseYears2025-10-14T17:41:41.000Z2026The Board consistently and efficiently processes licenses in a timely manner.The Executive Director conducts a final review and determination as stated in the Board's Standard Operating Policy manual. This is necessary to confirm all information regarding the practice that will hold the dispensing permit has been received.2025-12-18T19:46:54.000Z2.02.0falseDepartment of HealthBoard of Podiatric Medical ExaminersMDHControlled Hazardous Substances Hauler and Vehicle CertificationsTo ensure the safe transport of hazardous wastes within the State, the Department regulates the movements of controlled hazardous substances (CHS) by certifying CHS haulers and vehicles1STATE: Environment Article, Title 7, Subtitle 2, Annotated Code of Maryland; COMAR 26.13.11, 26.13.12 and 26.13.13.Mail, EmailEnvironmental Tracking System (ETS), RCRAInfo6050.0Hazardous Substance Control FundBank receipts made available in more timely fashionfalseYears2025-09-16T21:40:55.000Z2026Bank receipts to reach the program. Turnaround time for the MD Comptroller's office to update the MDE professional permit and license suspension application when there is a liabilityHyperlinks on website direct applicant to the forms and instructions2025-12-18T19:43:44.000Z2342.03328.0falseDepartment of the EnvironmentLand and Materials AdministrationMDERailroad Police CommissionThe Maryland Railroad Police Act states that each railroad company located wholly or partly in the State may apply for the appointment of railroad police officers: - to protect property, patrons, passengers, tenants, employees, equipment, and services; and - to preserve peace and order on railroad premises, easements, appurtenant property, trains, cars, and other vehicles.99Public Safety §3–405Online (Web or Mobile)Railroad police commission applications are initiated by the applicant, submitted to the Licensing Division by the applicant and processed to completion by the Licensing Division in the Licensing Portal.90160.0All application fees collected by the Licensing Division are allocated to the General Fund. The railroad police commission application fees are collected electronically upon application submission in the Licensing Portal.Yes, the additional steps/process to forward the recommendations of the Secretary of the Department of State Police to the Secretary of State to make the final decision on behalf of the Governor to grant or deny the commission. Eliminating these additional steps will expedite this process significantly.falseIndefinite2025-10-18T04:08:31.000Z2026Additional steps/process to forward the recommendations of the Secretary of the Department of State Police to the Secretary of State to make the final decision on behalf of the Governor to grant or deny the commission. Eliminating these additional steps will expedite this process significantly.Once the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a recommendation to be forwarded to the Governor for a final disposition. The Governor will notify the Railroad Police Officer applicant of the final disposition of the application. If the appointment is granted, the Railroad Police Officer applicant will be required to take the oath required by Article I, § 9 of the Maryland Constitution before the clerk of the court where the appointment is received. After swearing in, the Railroad Police Officer shall submit a signed copy of the District Court Special Police Officer Certificate received from the clerk of the court to the Licensing Division. The Licensing Division will print and send, via US mail, the Railroad Police Officer certification card to the Railroad Police Officer's employer within 14 days.2025-12-18T19:51:39.000Z4.03.0falseDepartment of State PoliceCriminal Investigation BureauMSPPublic Safety §3–403. (a) To qualify for appointment to act as a railroad police officer under this subtitle, an applicant shall be an individual who meets the requirements of this section. (b) (1) The applicant shall be of good moral character. (2) The applicant may not have been convicted of a felony or misdemeanor involving moral turpitude.January 2025 – All Professional Licensing applications were converted from a paper application submission and fee collection process to an all-electronic submission and fee collection process in the Licensing Portal.Public Safety §3–411. An appointment issued under this subtitle remains in effect until: (1) terminated by the railroad company that employs the railroad police officer; or (2) revoked for cause by the Governor.Track EmployeeTrack employee license required for race track employees needing to gain access to restricted areas109.10.01.25In Personas400manually key in paper application data10.0N/An/afalseYears2025-09-26T17:50:07.000Z2026N/aReceive application from applicant, put into computer2025-12-18T19:40:15.000Z263.0263.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemTaxidermy/Fur Tanner PermitThis permit is required for any state resident that intends to practice the art of taxidermy for another person.0NR 10-512 & NR 4-211Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Authorization for CWD is captured with Google forms affadavit. Customer progress is tracked through a Google drive sheet with limited viewers.1450.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:19:26.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z184.0184.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next June 30 (not to exceed 1 year)Acupuncture LicenseLicense to practice acupuncture and East Asian medicine.2§1A–201; §1A–301(a); §1A–305; 10.26.02.03; 10.26.02.04(C)Online (Web or Mobile)The MIS is agency specific.10525.0The Board of Acupuncture is special funded therefore the fees are deposited to the Acupuncture Board Fund. Reference §1A–206 - https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=gho&section=1A-206&enactments=False&archived=FalseThe Board of Acupuncture has not experienced issues with timely processing.falseYears2025-09-24T20:05:11.000Z2026The Board of Acupuncture has not experienced issues with timely processing.Applications can only be submitted through our online portal - https://mdbnc.health.maryland.gov/acuptNewApplicant/default.aspx. Reasonable accommodations are evaluated on a case-by-case basis.2025-12-18T19:54:26.000Z110.0108.0falseDepartment of HealthBoard of AcupunctureMDH§1A–309;The Board ceased accepting checks in 2022.Commercial Fishing Guides License (Limited Entry) - ResidentRequired to guide fishing parties in tidal waters as a resident1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:11:57.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z986.0986.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Residential Treatment Centers (RTC) LicenseInitial License FY230HG § 19-320 COMAR 10.07.04.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:21:46.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.04.05A COMAR 10.07.04.05BSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringTransitional Program CertificatesTransition certificates in a Correctional Education program recognize the completion of curriculum focused on re-entry skills. This program covers areas like employment readiness, financial literacy, parenting, entrepreneurship, and other skills essential for successful reintegration into society. A complete list of the individual topics can be found here: https://docs.google.com/presentation/d/1rtLcyzy3TBaWVNY1gNwQZ7NO1Gzn9WsprrVJN_SAh6I/edit#slide=id.p0n/aOthern/aManually enter data into system100.0n/aStaff may be able to process certificates in 5 business days with current staffing levels if this were a requirement, however, we believe that 10 business days is in line with what is needed for our participants.falseIndefinite2025-09-26T14:11:16.000Z2026Staff are currently able to process these forms in a timely manner with no hindrances. The only timeline is the requirements for the entities to meet the criteria for receiving the certificate. Once those requirements are met, staff are able to process within 10 business days. Decreases in staffing could impact the ability to process certificates within that timeframe.Students must attend and participate in transition course while incarcerated. Upon completion, they receive a certificate2025-12-18T19:45:39.000Z1223.02572.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLDental Hygienist-RenewalDental Hygienist-2 Year Renewal of License2HO § 4-207(b); HO § 4-309(c); COMAR 10.44.20.02G(2)Mail, Online (Web or Mobile)MyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1325.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-25T14:15:01.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is either mailed in or completed online (https://mdbod.mylicense.com/eGov/Login.aspx), along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.2025-12-18T19:45:38.000Z1886.01886.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Self-Service Storage Producer LicenseA limited lines license to offer or sell insurance only in connection with and incidental to the rental of storage space at a self–service storage facility on a master, a corporate, a commercial, a group, or an individual policy basis; and with respect to personal property insurance that provides coverage to occupants at the self–service storage facility, for the loss of or damage to stored personal property that occurs at the self–service storage facility.0Insurance Article §10-801Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1054.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseVariable2025-09-24T18:06:32.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z37.034.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Articles §10-810Two years; birth month (individuals) Two years from issue (business)Private Bulk Sale PermitThe permit authorizes the holder to sell the permit holder’s private stock of alcoholic beverages to a person in accordance with this section60MD Code Alcoholic Beverage and Cannabis Article 2-116Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant525.0General Fund - Statute 3-107Not at this timefalseDays2025-09-22T14:26:17.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z3.03.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Certified General Appraiser -RenewalAllows a Certified General Appraiser to renew the license3BOP 16-501, 502, 503, 504, 505Online (Web or Mobile)AS400, PSI online portal1370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T16:18:33.000Z2026naThe appraiser receives an email to renew and goes online to renew and pay and then the license is released after payment.2025-12-18T19:40:11.000Z176.0176.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3For-Hire Driver’s LicenseA For-Hire Driver’s License (PFH License) provides authority for an individual to operate a passenger-for-hire vehicle with a gross vehicle weight of less than 26,001 pounds and/or under 16 passengers.2PUA §10-104.1 and COMAR 20.95.01.12Email, Mail, In PersonGmail, WordManuel review of application150.0N/AAn automated online system or more stafffalseYears2025-09-12T14:31:43.000Z2026NoThe application for a PFH License is made on a paper application to the Public Service Commission’s (Commission) Transportation Division (Division) in person, or by electronic mail, or U.S. Mail. Upon submission, the application is assigned to a member of the Division’s staff for evaluation. The purpose of the evaluation is to determine if the applicant meets the eligibility requirements for the PFH License. Along with the application, the applicant must submit to fingerprinting for a State of Maryland Criminal Justice Information System (CJIS) background check, and a certified driving record. Each applicant must identify the common carrier that will employ them. That carrier must then indicate on the application that the applicant will work for them. Once the evaluation is completed, the Division staff will issue a temporary PFH License to the applicant. Along with the temporary license is a waiver for the Division to obtain the applicant’s driver’s license photograph from the Maryland Motor Vehicle Administration (MVA). Once the MVA photograph is obtained, the permanent PFH license is issued. Incomplete applications, or information that requires additional clarification from the applicant may delay the approval process. Any applicant whose application is denied by the Division staff may appeal that decision to the Commission’s Public Utility Law Judges (PULJ). If PULJ upholds the denial, the applicant may appeal to the Commission itself, and ultimately to the Circuit Court of Maryland. This process has remained largely unchanged except for the Division’s staff obtaining the applicant’s photograph from the MVA rather than taking the photograph in the Division’s office.2025-12-18T19:39:23.000Z4000.04000.0falsePublic Service CommissionNonePSCPUA §10-104.1 and §10-105 and COMAR 20.95.01.26Class 1 Manufacturer’s License - DistilleryPermits establishment of a plant to distill brandy, rum, whiskey, alcohol, and neutral spirits. Sell and deliver alcoholic beverages in bulk to a person authorized to receive the product.1MD Code Alcoholic Beverage and Cannabis Article 2-202Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant142000.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T17:53:43.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z4.045.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Special Boiler Inspector CertificationCertificate to Inspect boilers and pressure vessels2Public Safety 12-907 and COMAR 09.12.01.16Email, In PersonEmailEntering information received via email and in-person250.0General Fund by statuteN/AfalseYears2025-09-26T15:44:40.000Z2026N/AIf applicant passes the written examination, the certificate is mailed within two business days2025-12-18T19:45:39.000Z18799.0trueYes, the Chief Boiler Inspector holds seminars every two years and administers a test for re-certification.Department of LaborDivision of Labor and Industry (DLI)DoL2024 Developmental Disabilities (DD) LicenseInitial License (agency)0HG § 7-904 COMAR 10.22.01 COMAR 10.22.02.01-1 COMAR 10.22.02.03EmailCurrently excel tracker but going to a smartsheet system on October 1, 2025.Review documents to determine compliance with licensure requirements1200.0N/AWith the 3 year renewal and smartsheet - systems should be supportive of timely application processing.falseIndefinite2025-09-25T15:29:11.000Z2026With the 3 year renewal and smartsheet - systems should be supportive of timely application processing.Documents are reviewed for compliance with regulations.2025-12-18T19:45:55.000Z62.046.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHFor FY25, there will be smartsheet technologyAnnual but in the process of switching to 3 year renewalsNew Approved Testing Facility ApplicationApplication for new approved testing facilities for the modular building program.1COMAR 09.12.52.13Email, MailGmail, Word, AccessEntering information received via email or mail2100.0The revenue goes back to the program for program administration in a non-lapsing special fund. This is authorized by statute.N/A as we process them as they are received.falseYears2025-09-25T22:18:07.000Z2026There are currently no factors that hinder our staff’s ability to process this application type.Staff processes the applications as they are received.2025-12-18T19:41:23.000Z0.00.0falseDepartment of LaborDivision of Labor and Industry (DLI)DoLFuel Alcohol PermitMay establish a distilled spirits plant solely for the purpose of manufacturing processing, storing, using or distribution distilled spirits to be used exclusively for fuel purposes and not for beverage purposes, Must have a Federal Fuel Alcohol permit0MD Code Alcoholic Beverage and Cannabis Article 2-163Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant140.0General Fund - Statute 3-107Not at this timefalseIndefinite2025-09-22T13:49:59.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z0.00.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Does not expireCCRC Renewal Certificate of Registration (RCoR- CCRC)"A recurring step in the certification process, where certificates are issued to CCRC Providers wishing to renew their certificate to conduct the business of continuing care in the state of Maryland. To obtain this certificate, Providers must submit an application containing relevant fiscal and legal information required by Section 10-413 the Human Services Article of the Annotated Code of Maryland (“HSA”) and COMAR 32.02.01.13."1HSA §10–413 and COMAR 32.02.01.14Online (Web or Mobile)Maryland OneStop platform and GoogleSuiteMDoA manually uploads submitted applications to its shared drive for record keeping, completes individual checklists for each application depending on the information submitted, and corresponds with providers via email if information is missing or there are questions about the application.6029.0Revenue collected ($29/unit) are allocated to the continuing care special fund, which covers the cost of continuing care oversight and administration.Our agency has indicated a variety of application updates and process changes for review. For example, we've considered the introduction of specific questions that will key us into deeper review if applicable and needed. Additionally, we've learned more about the OneStop application features that will reduce application completion and submission time on the part of providers, thus reducing the overall amount of time it takes to issue certificates and process extension requests.falseYears2025-09-16T19:40:27.000Z2026Human resource factors. Depending on the current program manager's workload or whether the agency is undergoing a recertification season for its nearly 40 existing providers, processing times vary significantly.In the fall of 2024, MDoA launched its CCRC RCoR application on the Maryland OneStop platform. CCRC providers seeking recertification are required to access the online application at https://onestop.md.gov/forms/continuing-care-retirement-community-application-for-renewal-certificate-of-registration-66e993370b28d7015015c9a22025-12-18T19:43:44.000Z37.036.0falseDepartment of AgingNoneMDoAOur agency moved from the pdf/paper applications to the OneStop platform in the fall of 2024.Initial Maryland Laboratory LicenseFY 20230"HG § 17-205 COMAR 10.10.03.01"Online (Web or Mobile)"ASPEN (ACO) Database Microsoft Access Database"Review documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T16:52:00.000Z2026N/A"ASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon ExpiringForest Products Operators LicenseLicense authorizes a person to engage in the sale of wood products (examples: firewood, harvest timber and sawmills to sell lumber)1NR 5-608Mail, In PersonNetwork databaseYes. Applicant information entered into TREE SERVICE database and license is generated then printed and mailed020.0Forest and Park Reserve FundNotrueYears2025-09-27T01:35:01.000Z2026NoPaper application sent to E-1, Tawes State Office Building, Attn: Tom Bradshaw2025-12-18T19:46:16.000Z572.0572.0falseDepartment of Natural ResourcesMaryland Forest ServiceDNRIf applicant is RED FLAGGED by the Comptroller's Office indicating that they have some sort of financial liability with the state, they cannot get their license until the liability is cleared up. The Comptroller's office will notify when clear.Coal Mining PermitAllows for the following mining operations: surface coal mining; deep coal mining; prospecting; preparation plants; loading facilities; and refuse reclamation operations.5Environment Article, Title 15, Subtitles 5 and 6 (specifically §§ 15-504 (strip and open-pit mining), 15-606 (deep mining), and 15-807 (surface mining))Mail, In PersonMining Database SQLiteApplication is physically entered into the data base.360200.0Deep Mine fund or Bituminous Coal FundNofalseYears2025-09-17T01:44:59.000Z2026Comments received from outside state, federal, and local agencies, HB935 liabilities, and entities not in good standing with SDAT can impact processing times.Must submit an application and meet certain notice requirements, obtain a Coal Mine Operator's License, post a performance bond (amount depends on the size of the operation, no less than $10,000), and provide proof of a public liability insurance coverage.2025-12-18T19:43:44.000Z48.043.0falseDepartment of the EnvironmentLand and Materials AdministrationMDECenter for recreation and communityAllows an individual to get a certificate or compliance letter to operate a youth camp in Maryland0COMAR 10.16.06Online (Web or Mobile), Mail, In Person, EmailSalesforceReview documents/fee on site inspection COMAR 10.16.06 , CJIS review601500.0General FundITfalseVariable2025-09-24T17:36:09.000Z2026ITReview documents/fee on site inspection COMAR 10.16.06 , CJIS review2025-12-18T19:54:08.000Z14.014.0trueReview documents/fee on site inspection COMAR 10.16.06 , CJIS reviewDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.16.06.21Dependent on applicants operating daysNonresident Hunting License - SeniorLicense authorizes a non-resident of Maryland aged 65 and above to participate in the state hunting seasons.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)065.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:05:18.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z3363.03363.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)14-Registered Seller“Registered seller” means an individual registered to provide burial goods as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue. §5-310.Denial, Suspension, and Revocation.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T13:55:39.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:42:58.000Z28.028.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Horseshoe Crab PermitRequired to commercially harvest horseshoe crab1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:52:43.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z10.010.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Tissue Bank PermitSFY 2024 - Initial Maryland Laboratory License0HG § 17-205, COMAR 10.50.01.06Online (Web or Mobile)Microsoft Access DatabaseReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:05:40.000Z2026N/AMicrosoft Access Database Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z35.034.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringIncinerator Training Course ApprovalRequired by any person who trains an incinerator operator in Maryland.0COMAR 26.11.08.09Email, MailAccess is the tool used to track and process these applications.Review training materials. Create Word document with applicant information and PDF. Email course approval letter.600.0The fee goes into the Clean Air Fund per law.Retaining current staff.falseIndefinite2025-09-17T21:07:31.000Z2026None. Timely process is being met.Submit training course materials to MDE.2025-12-18T19:43:59.000Z0.00.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEOne time approval, only needs reapproval if there are changesRelaying Oysters for Commercial HarvestOysters, clams, or mussels transplanted from a polluted to a clean environment will cleanse themselves of the polluting bacteria or viruses. This cleansing ability is a phenomenon of the shellfish feeding process. The time required for this cleansing is influenced by many factors, including the original level of pollution, water temperature, salinity, and presence of chemicals inhibitory to physiological activity of shellfish. To protect public health and to make good use of a valuable natural resource, approval from Maryland Department of the Environment, the Department, is required.6Relay operation is permissible under Maryland Code Annotated, Natural Resources § 4-1006Mail, EmailSAS, Word, AdobeWater quality is checked using data reports already run monthly (for another process). Letter is template in Word updated to specific leaseholder, pdfed with Adobe. Some collaboration with DNR is made, via email, to confirm leases in question are in good standing with State.10.0N/AChanges were made in 2022. After these changes were made, the number of relays doubled.falseMonths2025-09-17T21:07:01.000Z2026Shellstock sampling - samples must be collected on a Monday or Tuesday, lab must be approved to run samples, and results take one week.Completed application form is submitted. Technical Review is completed by shellfish program, permission is granted if request meets requirements.2025-12-18T19:43:59.000Z9.08.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEIn 2022, MDE (with recommendations from a multi-agency and stakeholder workgroup) only requires shellstock sampling of relayed product in areas with known bacterial hindrances in the past (relays done late in the season when water is warmer, relays with SAV restrictions, relays in conditionally approved areas that experienced rain during or right after relay).Radiographer RenewalFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10161.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:47:58.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z5234.0falseDepartment of HealthState Board of PhysiciansMDHPhysician Emeritus Status RenewalTo maintain a license status for retired physicians in Maryland that does not authorize the practice of medicine.2H.O. Section 14-320.1; COMAR 10.32.01.05Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10120.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:48:55.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHLicensed appraiser Reciprocal licenseAllows a licensed appraiser from another state to apply for a license in MD3BOP 16-301, 302, 303, 305, 306Online (Web or Mobile)As4001370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T18:22:24.000Z2026naApplicant completes online form and pays. We then access the pending file in AS400 to release the license following validation of credentials.2025-12-18T19:40:25.000Z7.07.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Class 9 Manufacturer’s License - Limited DistilleryPermits establishment of a plant to distill to rectify and bottle brandy, rum, whiskey, alcohol, and neutral spirits. May provide three samples of the manufacture product to person who participated in a tour, may hold a class D or B retail license (BWL), May not manufacture or sell more than 100,000 gallons of brandy, whiskey, alcohol and neutral spirits. May not sell at retail more than 15,000 gallons for on-sale or off-sale consumption.1MD Code Alcoholic Beverage and Cannabis Article 2-203Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14500.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T19:30:14.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z0.07.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Maryland Board of Occupational Therapy PracticeThe Board is the licensing authority of occupational therapists and occupational therapy assistants in the State of Maryland.2COMAR 10.46.01Online (Web or Mobile), Email, Mail, Fax, In PersonMyLicense Software from System AutomationPaper applications must be keyed in.3200.0Board of OT Special FundNofalseYears2025-09-18T19:03:38.000Z2026Waiting for out of state fingerprint results.There is an online application or a paper application can be emailed, mailed, faxed or dropped off in person.2025-12-18T19:45:27.000Z5178.05178.0falseDepartment of HealthNoneMDH10.46.01.02 (E) (3)Transfer stationAuthorizes the holder to operate a place where raw milk is transferred between milk tank trucks for eventual delivery to a milk plant.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3025.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:21:43.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z0.00.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHWell Driller License (Renewal)The State Board of Well Drillers was created in 1968 as part of Maryland’s strategy to assist in the orderly development and protection of its groundwater resources. The Board of Well Drillers is responsible for regulation of all those who engage in the practice of well drilling in their own and the public interest. The Board sets standards and administers qualifying examinations to license individuals who drill water supply and geotechnical wells, or install water pumps or water conditioning equipment.2COMAR 26.05.01MailAccessManual review of documentation; manual data entry of payment & certificate details; mail or email issued certificate30100.0General FundsAutomated system to allow for online applications & payment; anticipated completion in early 2027falseYears2025-09-17T21:43:39.000Z2026Application & payment separated; incomplete applications; requirements not met; check payments delaysRenewals are mailed out to the current licensees and returned via mail with completed form, supporting documentation and check or money order.2025-12-18T19:44:17.000Z0.022.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDESewage Sludge Utilization Permit (land application)Sewage Sludge Utilization Permit for applying sewage sludge on agricultural fields for growing crops5Title 9, Subtitle 2 of the Environment ArticleMail, EmailEnvironmental Tracking System (ETS)Review application and documentation; email generated if application is not complete; payment needs to be verified, site visit.300175.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T16:31:19.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z27.051.0trueSewage Sludge Utilization Unit staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEScrap Tire Solid Waste Acceptance FacilityTo authorize the processing of scrap tires at any permitted landfill, incinerator, transfer station, or processing facility.5Section 9-228 of the Environment Article and COMAR 26.04.08Mail, EmailEnvironmental Tracking System (ETS)Review of the application and documentation; letter generated if application is not complete. Entry of key information into ETS.2700.0No feeOnline submittal of application and reports, better communication with Comptroller and SDAT.falseYears2025-09-16T19:51:02.000Z2026HB935 liabilities, SDAT not in good standing, understaffing can all impact processing times. Currently meeting processing times.First obtain a Refuse Disposal Permit. Then complete Approval application on the form provided my MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z0.00.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEFetal DeathCertificate of Fetal Death0COMAR 10.03.01.08Online (Web or Mobile), Mail, In PersonVital Statistics Administration's Work Order Management SystemApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.112.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T19:27:55.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued when satisfied that the applicant has a direct and tangible interest in the content of the record.2025-12-18T19:54:26.000Z142.0142.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.08AT Evaluation and Treatment ProtocolFor practitioners licensed to practice athletic training completed with a Maryland-licensed physician in order for the athletic trainer to perform certain delegated duties.1H.O. Section 14-5D-11; COMAR 10.32.08.06MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10100.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseIndefinite2025-09-25T01:05:02.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z135.0falseDepartment of HealthState Board of PhysiciansMDHUntil terminated by AT or physicianCosmetologistAllows licensee to practice Hair, Esthetician and nail services2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special Fundn/afalseYears2025-09-26T15:49:05.000Z2026Yes, one of the testing vendor factors is the timing and reliability of data delivery. While we typically receive test-taker data files one business day after the exam, there are occasions when the information does not come through correctly in the transmission.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z15000.020000.0trueA practical and theory exam is required, the registration number for the applicant is provided upon successful completion of the exam-Board of Cosmetologists.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLblue and flathead catfish trotlining licenseRequired to commercially harvest blue and flathead catfish without a tidal fish license1NR 4-701.2Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)015.0Fisheries Research and Development FundNo.trueYears2025-10-01T11:03:04.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z293.0293.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Nonresident Freshwater Fishing LicenseRequired for nonresidents to fish for freshwater species1NR 4-604Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Fisheries Management and Protection FundNo.trueYears2025-10-01T09:45:11.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:50:35.000Z34213.034213.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Regulated Firearms Dealers LicenseA Regulated Firearms Dealer is defined as a person who is, or seeks to be, engaged in the business of selling, renting, or transferring regulated firearms for either wholesale or retail. A Regulated Firearms Dealer must be licensed by the Maryland State Police, and must have a valid Federal Firearms License prior to the submission of the Maryland Regulated Firearms Dealer application.1Public Safety §5–106Online (Web or Mobile)Regulated firearms dealers license applications are submitted by the applicant and processed to completion by the Licensing Division in the Licensing Portal.The regulated firearms dealers safety inspection remains a manual process. The report is uploaded into the Licensing Portal as a document within the regulated firearms dealers license application.9050.0All application fees collected by the Licensing Division are allocated to the General Fund. The regulated firearms dealers license application fees are collected electronically upon application submission in the Licensing Portal.Increased automation of some processes in the Licensing Portal and additional manpower.falseYears2025-10-18T04:52:25.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant for corrections. The initial reviewer will conduct a Maryland computerized criminal history background investigation. The initial reviewer will then forward the application and their findings to the second review queue. Prior to a final disposition being made, a safety inspection will be made of the applicant’s place of business to ensure that the applicant is in compliance will all safety requirements. The second reviewer will then review the findings of the criminal history background investigation and the nosiness safety check, conduct any additional investigation and render a final decision on the application.2025-12-18T19:54:26.000Z470.0470.0trueInspectors from the Inspection and Compliance Unit of the Licensing Division are required to conduct a safety compliance inspection prior to the issuance of a Regulated Firearms Dealer's(RFD) license. Each RFD will be inspected on a yearly basis to ensure continued compliance which is also a requirement for renewal of the RFD license.Department of State PoliceCriminal Investigation BureauMSPPublic Safety §5–107 (b) An application for a dealer’s license shall contain: (4) a statement by the applicant that the applicant: (iii) has never been convicted of a disqualifying crime; (iv) has never been convicted of a violation classified as a common law crime and received a term of imprisonment of more than 2 years; (v) is not a fugitive from justice; (vi) is not a habitual drunkard; (vii) is not addicted to a controlled dangerous substance or is not a habitual user; and (viii) has never spent more than 30 consecutive days in a medical institution for treatment of a mental disorder, unless a physician’s certificate issued within 30 days before the date of application is attached to the application, certifying that the applicant is capable of possessing a regulated firearm without undue danger to the applicant or to another. Public Safety §5–109 The Secretary shall conduct an investigation to determine the truth or falsity of the information supplied and the statements made in an application for a dealer’s license. Public Safety §5–114 (a) (1) The Secretary shall suspend a dealer’s license if the licensee: (i) is under indictment for a crime of violence; (ii) is arrested for a violation of this subtitle that prohibits the purchase or possession of a regulated firearm; (iii) is charged with a crime under Subtitle 7 of this title; or (iv) is found in violation of a second offense under § 5–145.1 of this subtitle. (b) The Secretary shall revoke a dealer’s license if: (1) it is discovered that false information has been supplied or false statements have been made in an application required by this subtitle; or (2) the licensee: (i) is convicted of a disqualifying crime; (ii) is convicted of a violation classified as a common law crime and receives a term of imprisonment of more than 2 years; (iii) is a fugitive from justice; (iv) is a habitual drunkard; (v) is addicted to a controlled dangerous substance or is a habitual user; (vi) has spent more than 30 consecutive days in a medical institution for treatment of a mental disorder, unless the licensee produces a physician’s certificate, issued after the last institutionalization and certifying that the licensee is capable of possessing a regulated firearm without undue danger to the licensee or to another; (vii) has knowingly or willfully manufactured, offered to sell, or sold a handgun not on the handgun roster in violation of § 5–406 of this title; (viii) has knowingly or willfully participated in a straw purchase of a regulated firearm; (ix) is convicted of a crime under Subtitle 7 of this title; or (x) is found in violation of a third or subsequent offense under § 5–145.1 of this subtitle.Surplus Lines BrokerBroker who may place surplus lines insurance with an alien insurer that has qualified with the nonadmitted insurer information office of the National Association of Insurance Commissioners0Insurance Article §3-301Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.10100.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseVariable2025-09-24T18:09:06.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z2248.02233.0trueYes. A member of the Market Analysis Unit reviews the submitted contracting provider application for completeness and to ensure that any required forms (such as a letter of good standing) have been provided.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §3-312Two years; expiring on last day of birth month (same dates as the underlying producer license)Dentist-RenewalDentist-2 Year Renewal of License2HO § 4-207(b); HO § 4-309(a); COMAR 10.44.20.02G(1)Mail, Online (Web or Mobile)MyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1450.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-25T14:09:55.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is either mailed in or completed online (https://mdbod.mylicense.com/eGov/Login.aspx), along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.2025-12-18T19:45:38.000Z2395.02395.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Special Use PermitThis permit must be completed for all conditions, operations, or temporary storage and the use of hazardous materials. The permit applicant is required to read and comply with the permit/code requirements identified on the form.1N/AOnline (Web or Mobile)Email30.0N/AN/AfalseVariable2025-09-19T02:04:13.000Z2026If the applicant does not meet the permit requirementsOnline - fireprevention@bwiairport.com2025-12-18T19:45:27.000Z84.0falseDepartment of TransportationMaryland Aviation Administration (MAA)MDOTValid for the date of request until the date of the event.Bonus Antlered Deer License - ResidentThis stamp allows resident hunting license holders to take one additional antlered white-tailed deer during one of the annual deer hunting season.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)010.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:36:04.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z18466.018466.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Registered Transporter“Registered transporter” means an individual employee of a mortuary transport service who has registered with the Board to remove and transport human remains.50COMAR 10.29.21 and Title 7-603Online (Web or Mobile)Smartsheet6040.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseIndefinite2025-10-13T23:59:10.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The Maryland Board of Morticians and Funeral Directors (BOMFD) processes a mortuary transporter license by having a registered owner submit a permit application, the required fee, proof of the service's bondability and liability insurance, and evidence that all removal vehicles have passed inspection. The owner is also responsible for registering each transporter they employ with the board.2025-12-18T19:46:54.000Z17.042.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.No expiration date for this licenseDentist-Late RenewalDentist-2 Year Renewal Plus Late Fee for Renewal-Up to 30 Days Past Expiration2HO § 4-309(a) COMAR 10.44.10.02EMail, Online (Web or Mobile)MyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1450.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-25T14:33:02.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is either mailed in or completed online (https://mdbod.mylicense.com/eGov/Login.aspx), along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.2025-12-18T19:45:38.000Z44.040.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Apprentice License“Apprentice” means an individual licensed by the Board who assists a licensed mortician or funeral director in the practice of mortuary science or funeral direction, under direct supervision of a licensed mortician or funeral director.2https://health.maryland.gov/bom/Documents/apprenreq.pdfOnline (Web or Mobile)SmartSheet60325.0Revenue collected from apprentice application fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established under Health Occupations Article, §7-205(b), Annotated Code of Maryland. All fees collected by the Board are credited to this fund and are used exclusively to cover the actual documented direct and indirect costs of operating the Board, including expenses related to licensing, investigations, and administrative functions. The allocation and use of these revenues are determined by statute.Yes. The agency has identified several opportunities to improve the efficiency and timeliness of apprentice license processing by Implementing a standardized checklist for initial application review to ensure all required documents are submitted before processing begins, Expanding the use of an electronic application portal to reduce paper handling, enable real-time tracking, and allow applicants to correct deficiencies more quickly, Providing additional training and cross-training for staff to ensure multiple team members (licensing coordinator and executive director) can process applications, reducing bottlenecks during peak periods or staff absences, Establishing a structured communication protocol to inform applicants of the status of their applications, which can reduce follow-up inquiries and administrative delays, Periodically reviewing internal procedures and regulations to identify redundant steps or areas where statutory or regulatory updates could simplify processing. These changes are expected to enhance efficiency, reduce processing times, and improve the overall applicant experience while maintaining compliance with state requirements.falseYears2025-10-08T00:18:32.000Z2026Yes. Delays can occur due to incomplete or inaccurate applications, late submission of required documents (transcripts, background checks, sponsor verification, etc), and limited administrative staffing. The Board continues to streamline procedures to improve processing times.The Maryland Board of Morticians and Funeral Directors receives all applications electronically via Smartsheet. Applications are logged, reviewed for completeness, and applicants are notified of any missing information. Completed applications are presented to the Board for approval at scheduled meetings. Once approved, licenses are issued and records are updated and securely stored.2025-12-18T19:46:43.000Z37.037.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDH(e)(1) Consideration of information by Board. - On receipt of the criminal history record information of an applicant required under this section, in determining whether to grant a license, permit, or registration under this title, the Board shall consider: (i) The age at which the crime was committed; ANNOTATED CODE OF MARYLAND HEALTH OCCUPATIONS ARTICLE TITLE 7 MARYLAND MORTICIANS AND FUNERAL DIRECTORS ACT 20 (ii) The circumstances surrounding the crime; (iii) The length of time that has passed since the crime; (iv) Subsequent work history; (v) Employment and character references; and (vi) Other evidence that demonstrates whether the applicant poses a threat to the public health or safety. (2) The Board may not issue a license, permit, or registration under this title if the criminal history record information required under this section has not been received.61-Non-Profit Goods Sold Pet Cemetery“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:04:47.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Psychiatrist Assistant (PsyA) RenewalFor practitioners who intend to continue practicing as a psychiatrist assistant in Maryland.2H.O. Section 14-302; COMAR 10.32.04.04Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.1020.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:41:25.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z0.0falseDepartment of HealthState Board of PhysiciansMDH2024 Birthing Centers (BC) LicenseInitial License0HG § 19-3B-02 HG § 19-3B-04 COMAR 10.05.01.03 COMAR 10.05.01.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/ANo changes to the process from FY23falseIndefinite2025-09-25T18:28:07.000Z2026N/AReview documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.05.01.04E(3)Non-ExpiringCannabis License -- Micro ProcessorMicro Processor: an entity licensed by the Administration in accordance with Alcoholic Beverages and Cannabis Article, Sec 36-401(C)(2)(ii) that transforms cannabis into another product, or an extract, and packages and labels the cannabis product; and is authorized by the Administration to provide cannabis to licensed dispensaries and registered independent testing laboratories. May process up to 2,000 pounds of cannabis per year.5MD Code, Alcoholic Beverages and Cannabis, § 36-202(a)(4) and (5); 36-401; COMAR 14.17.05.05.COnline (Web or Mobile)Completed OneStop applications that were received by the deadline are reviewed by a team of MCA employees. Other associated IT systems may include Adobe, Microsoft Office or Google Workspace apps, communication to all stakeholders via Google email.Staff must evaluate applicants operational, business, and diversity plans. Staff must also request certain organizational documents from the selected applicants that MCA’s vendors use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements. MCA’s Office of Compliance and Regulation also conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements.5691000.0Deposited in the Cannabis Regulation and Enforcement Fund as indicated in Alcoholic Beverages and Cannabis Article, §36–205 and §36–206Currently, the MCA operates within a predetermined timeline as it relates to starting a licensing round, finishing the licensing round, and issuing the first round of licenses. We're authorized to have a future licensing round after review and analysis is completed about the effectiveness of the Round 1 awardees entering the market. In order to process licenses within a predetermined timeline, the statutorily required review would need to be lessened, the timeline for review would need to be expanded, and/or the number of applications accepted would need to be capped.falseYears2025-09-19T18:01:42.000Z2026MCA's statutory obligation to apply the eligibility standards and conduct the license process in certain rounds creates an operational burden as it relates to time. The MCA is required to verify business registrations, social equity verification status, operational plans, criminal history, among other timeline burdens to review and remain consistent for all applicants. At this time, the MCA does not have recommendations on how to expedite the process, but expects the process to quicken as additional licensing rounds take place with less requirements (social equity verification, etc.).For licensees, MCA solicited applications and determined whether they met the minimum qualifications on a pass-fail basis after evaluating their operational plan, business plan, and diversity plan. Passed applicants were then entered into a lottery. Once MCA had identified its lottery winners, it employed vendors to verify aspects of the application, including ownership and control of the applicant entity. Additionally, MCA requested certain organizational documents from the selected applicants that its vendors would use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA's processing time depends directly on timeliness with which applicants provide requested documents and information. Currently, the MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements.2025-12-18T19:46:01.000Z0.00.0trueOffice of Compliance and Regulation conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements. MCA may contract with an independent testing laboratory or employ the State Cannabis Testing Laboratory to analyze samples for deviation from specification and provide a written report.Maryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis Article §36–502; COMAR 14.17.05.05B(1)Hospitals (HOSPITAL) LicenseInitial License FY240HG § 19-318 COMAR 10.07.01.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/ANo changes to the process from FY23falseIndefinite2025-09-25T15:03:10.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:38.000Z1.01.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.01.32A COMAR 10.07.01.32BNon-ExpiringRegistrant (ancillary businesses)Registrant means a business registered by the Administration to operate in the cannabis industry: transporter business, security guard company, and waste disposal company.2i. MD Code, Alcoholic Beverages and Cannabis, § 36-202(a)(4) and (5), §36-408(a) ii. transportation, waste disposal, security services: 14.17.09.02AOnline (Web or Mobile)Maryland OneStop is the public facing platform; use Salesforce to process applications on the back end.30100.0Revenue collected from the application fees is allocated to the Cannabis Regulation and Enforcement Fund (MD Code, Alcoholic Beverages and Cannabis, § 36-206)For Registrants: Dedicated support staff. Outside of more staff, we need a well defined process for updating the OneStop form. Currently MCA must request changes to the form through the State's contractor, EY. Working with EY to make even minor changes has been difficult and resource intensive. To accomplish the overhaul we need will take significant time and resources with our current process. Certain changes to the form, such as ability for applicant to designate multiple points of contact, would improve processing time.falseYears2025-09-19T14:40:07.000Z2026For Registrants: 1. Fingerprinting requirement. Our current regulations require all agents (including owners and all staff) to be fingerprinted. There aren't any exceptions for individuals with current licenses that require criminal history checks (such as law enforcement, security guards) or for individuals already badged as MCA agents. OCR reads these requirements broadly and often accepts alternative evidence of clear criminal histories such as current licenses with MSP but clarity in the regs about how old the checks can be and which agents this is applicable to (all staff or just staff working at the licensed premises? All owners/directors? What about larger organizations operating in multiple states, eg.) could reduce the number of people needing to get fingerprinted which is often a time consuming process for the applicant. 2. Internal policy: Our policy requires us to communicate only with the designated point of contact for the applicant (designated in OneStop). Sometimes that person is not responsive or on vacation. This policy exists to protect the applicant and the integrity of the information they provide to us. But some flexibility for these applications or the ability to designate multiple POCs in OneStop would allow us to communicate more effectively and move applications faster. 3. Applicant engagement: Sometimes applicants just stop communicating altogether. Sometimes, the applicants are resistant to our regulatory requirements and, instead of providing the information MCA requires, try to argue about our requirements and/or involve third parties such as legislators. This is, of course, their right, but when this occurs, review of the application is paused until the issue can be resolved. 4. Payment. The application is not considered complete until the payment is received. MCA does not have a mechanism that allows applicants to pay this fee online. They must mail or hand deliver it to our offices. Sometimes they forget to do this because it's not required as part of submission. Our team usually reminds the applicant upon receipt of the application to mail the payment, but we often would not check to see that it is received until we are ready to approve it. Once we realize it's missing, it can add several more days to the processing time. Online payments would ensure an application cannot be submitted without payment and could assist in moving the applications through review faster. 4. IT/Policy - the OneStop form is not asking for all the required information. This requires us to communicate with the applicant after they submit the application to obtain additional, not previously requested information/documents. The form is in dire need of revision. 5. Staff - we just do not have the staff right now to process these applications any faster because we are prioritizing the current social equity license applications. We also do not have additional staff to determine how to revise the form and see that it is updated.Maryland OneStop2025-12-18T19:45:27.000Z22.012.0falseMaryland Cannabis AdministrationNoneMCACOMAR 14.17.09.02FAT RenewalsFor practitioners who intend to continue practicing athletic training in Maryland.2H.O. Section 14-5D-12; COMAR 10.32.08.07Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10161.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:01:45.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHUnderground Storage Tank (UST) Technician, Remover, and Inspector CertificationsAllows individuals to perform inspections, installations, repairs, upgrades, closures, and change in service on petroleum and hazardous substance underground storage tanks.2Title 4, Subtitle 4 and Title 7, Subtitle 2 of the Environment Article; COMAR 26.10.06Mail, EmailCertification databaseData from the application is entered into certification database and certification card is created by hand and mailed to the applicant.400.0No feeAn online application that would automatically enter the data into a secure MDE database. Cross-training of personnel so that more than one person has the knowledge to perform each step of the certification process. Creation of a digital card as opposed to a hard copy card to reduce the number of steps in the process.falseYears2025-09-16T21:05:07.000Z2026Standard operating procedures are under development.Submit application and required documentation, and achieve 90% or higher on certification test.2025-12-18T19:43:44.000Z102.0108.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEDigital copies of the applications are maintained.Maryland Board of Examiners of Landscape ArchitectsThe Maryland Board of Examiners of Landscape Architects qualifies and licenses individuals seeking licensure and issues permits to business entities through which landscape architecture is practiced. The Board regulates the practice of landscape architecture under the provisions of Business Occupations and Professions Article, Title 9, and Code of Maryland Regulations 09.28. The Board investigates complaints against licensees, as well as complaints related to unlicensed practice. The Board may issue a reprimand, suspend or revoke a license or permit, and/or impose fines.2Title 9, Business Occupations and Professions, Annotated Code of Maryland. COMAR Title 9 - Subtitle 09.28Online (Web or Mobile), Email, Mail, In PersonAS/400 (Application System/400) DOS -IBM system.Paper applications are no longer necessary; however, there are still some applications received that have to be manually input into the AS400 system. We have made a link available on our website for applicants to upload any files needed.9086.0All fees are allocated to the Professional Licensing Design Boards' Fund. Maryland Design Boards Group agreed to average their direct and indirect expenses, based on the calculation costs performed by the Secretary of Labor in consultation with the design boards. Design Boards: Board of Architects, Certified Interior Designers, Board of Landscape Architects, Professional Land Surveyors, Professional Engineers.Updates to sections of the Board's Regulations to enable administrative approval for qualified candidates without waiting for the Board’s monthly meeting review.falseYears2025-09-23T21:31:08.000Z2026Revised Board's Regulations to enable administrative approval for qualified candidates without waiting for the Board’s monthly meeting review.Candidates to take the National Landscape Architecture Registration Examination (LARE), must have the minimum (2 years) practical experience. Alternative pathways are available for a non-accredited degree or a bachelor's in other design-related disciplines. All pathways to licensure require successful completion of the 4-part exam before a Maryland license is conferred.2025-12-18T19:46:45.000Z57.052.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLTitle §9–310. COMAR 09.28.02.00 Code of EthicsAs a result of the COVID-19 Pandemic, the Board began reviewing applications electronically in advance of the official board meeting. This allows applicants to receive feedback on their application before meetings, enabling more applicants to take the needed measures to meet any deficiencies in their applications before the final determination by the Board.Certification of Machines Emitting RadiationAll radiation machines in the State (except mammography, dental, and veterinary practices which are registered as radiation machine facilities must be certified as meeting State performance standards. Affected facilities include hospitals, clinics, industries, government facilities, and academic institutions that house operable x-ray machines.3COMAR 26.12.01.01Email, Mail, In Person, FaxSQL ServerReview of the application and documentation; letter generated if application is not complete.1800.0N/AEstablish a portal system for submission of documentation.falseVariable2025-09-17T21:23:32.000Z2026Timely processing is being metComplete applicable RHP forms. Submit forms, documentation, and fees.2025-12-18T19:43:59.000Z796.0796.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEDepends on the machine typeSurface Coal Mining Blaster CertificationAllows an individual to use explosives on surface coal mining operations.3Environment Article, Title 15, Subtitles 5 and 6, §§ 15-504 and 15-605Mail, In PersonMining Database SQLiteApplication is physically entered into the database.300.0No feeOnline permit application system.falseYears2025-09-17T21:13:18.000Z2026Insufficient information provided by the prospective licensee and disqualifying HB935 status.Review application to ensure experience, training, exam, and age requirements are met.2025-12-18T19:43:59.000Z10.010.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEVLT Manufacturer (Form 1002) (Tier 1) Distributor / ResellerManufacturer license to distribute or resell any video lottery terminal, instant bingo machine, electronic gaming device, associated equipment or software, or goods or services directly related to the operation of video lottery terminals, instant bingo machines, electronic gaming devices, table games or table game equipment.5SG § 9‑1A‑04(a)(2) ;SG § 9-1A-06(a)(2) ;COMAR 36.03.02.13Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary27010000.0Education Trust FundNofalseYears2025-09-18T12:12:43.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z8.08.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.03.02.03 ; COMAR 36.03.02.04Class 3 Manufacturer’s License - WineryAuthorizes the licensee to ferment and bottle wine, sell and deliver to wholesaler or permit holder. Import bulk wine from non-resident dealers. Sell wine to a consumer of legal drinking age, who is taking a tour of the license holder, not more than one quart per person per year. May provide samples of wine manufactured at the licensed location at no charge to consumers taking a tour.1MD Code Alcoholic Beverage and Cannabis Article 2-205Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14750.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T18:26:55.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z0.07.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Phase II Municipal Separate Storm Sewer (MS4) Permit (General, Municipalities)This permit covers pollution discharged from municipal separate storm sewer systems (MS4) serving small municipalities. The Phase II regulations established requirements for stormwater discharges for MS4s serving populations less than 100,000.5Environment Article § 4-202.1EmailAccess3650.0N/AA comprehensive ETS enterprise system that meets the program's needs could also meet the needs of this survey.falseYears2025-09-17T22:26:35.000Z2026Antiquated database structureOn-line Guidance provided on MDE's Website2025-12-18T19:44:17.000Z0.00.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEFuneral Establishment License“Funeral establishment” means any building, structure, or premises from which the business of practicing mortuary science is conducted.2COMAR 10.29.03Online (Web or Mobile)Smartsheet601075.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-14T00:37:02.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The Maryland Board of Morticians and Funeral Directors processes a funeral establishment license by having applicants submit a complete application, including a checklist of required documents, at least 60 days before opening. The establishment must be in compliance with all federal, state, and local laws, and the applicant must pay the non-refundable application fee and the Family Security Trust Fund fee. The Board will review the application and conduct an inspection, and if approved, will issue the license.2025-12-18T19:46:54.000Z14.017.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Surface Mining Permit (Non-Coal)Allows surface mining of minerals, such as sand, gravel, clay, limestone, granite, shale, and dimension stone.5COMAR 26.21 Environment Article § 15-808MailFoxProApplication is physically entered into the database.1201500.0Surface Mined Land Reclamation FundOnline permitting system capable of handling large document submissions. Migrating into the Environmental Tracking System (ETS).falseYears2025-09-17T21:27:04.000Z2026FoxPro instability, no longer supported.Review application and confirm that public participation, local planning and zoning, and other MDE permitting requirements are met.2025-12-18T19:43:59.000Z91.086.0trueMinerals, Oil, and Gas Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEVeterinary Hospital License RenewalRenews the Hospital license annually to continue operating as Veterinary Hospital.1Ag Article 2-304.1(b)Online (Web or Mobile)Onestop is used for the front end application, Applications are automatically processed in Salesforce Database.1300.0State Board of Veterinary Medical Examiners Fund established by 2-303NonefalseYears2025-10-10T16:06:22.000Z2026NoneLicense Renewals are submitted online through the Onestop Portal. They are processed automatically within approximately 5 minutes.2025-12-18T19:46:54.000Z621.0621.0falseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDAChanged from a custom licensing portal to a the Onestop portal in 2024.Ice manufacturing plantLicense to operate a food manufacturing plant in Maryland.1"H-G 21-305 COMAR 10.15.04.21"In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:06:59.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z5.05.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHSurplus LinesUnauthorized insurer that is allowed to write Property and Casualty in Maryland.0Insurance Article §§ 2-112, 3-318, 6-203.MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.212000.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance Article.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:50:32.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking2025-12-18T19:40:11.000Z6.08.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Annually, July 1.Mortgage Lender LicenseAllows a person to make a mortgage loan primarily for personal, family, or household use that is secured by a mortgage, deed of trust, or other equivalent consensual security interest on a dwelling or residential real estate on which a dwelling is constructed or intended to be constructed.1FI §11-504Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.601000.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T18:57:35.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z130.0124.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants are required to provide a criminal history record. Per Financial Institutions §11-506, the Commissioner shall deny an application for a license filed by: (i) An individual who has been convicted within the last 10 years of a felony involving fraud, theft, or forgery; and (ii) An entity that has a director, officer, partner, member, or owner of 10 percent or more of the entity who has been convicted within the last 10 years of a felony involving fraud, theft, or forgery.Rare Disease Testing Laboratories (RDTL) LicenseSFY24 - Initial Maryland Laboratory License0HG § 17-205, COMAR 10.10.03.01, COMAR 10.10.03.05Online (Web or Mobile)Microsoft Access DatabaseReview documents to determine compliance with licensure requirements210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T17:56:55.000Z2026N/AMicrosoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringDental Hygienist-Administer Local AnesthesiaAllows a dental hygienist to administer local anesthesia by infiltration and local anesthesia by inferior alveolar nerve block0HO § 4-206.1; HO § 4-206.3; COMAR 10.44.04.15MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.150.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-26T18:07:50.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z200.0200.0falseDepartment of HealthBoard of Dental ExaminersMDHThis license stays active while the applicant's RDH license is activeCertificate of Public Convenience and Necessity (“CPCN”) Exemption/Approval to ConstructA CPCN Exemption provides authority for a person to construct a new generating station bypassing the full CPCN process.0PUA §§ 7–207.1, 7–207.2 and COMAR 20.79Online (Web or Mobile)Document Management System (DMS), Gmail, Word, ExcelTechnical review by Engineering Division.60500.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.NofalseIndefinite2025-09-12T15:21:16.000Z2026NoAn application for a CPCN exemption is available on the Commission’s website. The application is completed and submitted through the Commission’s e-filing system by the applicant. Upon receipt, the Commission assigns the application to be evaluated by the technical staff. The purpose of the review is to determine if the proposed units comply with the exemption requirements. The technical staff may also contact the applicant seeking clarification of information contained in the application. The technical staff prepares recommendations for the Commission to consider, such as whether to approve the application for exemption, and any restrictions and conditions for the exemption. The application will be scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants may attend these meetings and offer comments or provide additional information in support of their application. Upon approval at an Administrative Meeting, the applicant will receive a letter with approval to move forward with the construction for which it applied. If the electricity is produced from wind, the Commission is required to hold a public comment hearing in the county and municipal corporation where any portion of the wind-powered generation station will be located; and requires the applicant to pay for publication of a notice of the hearing for two weeks in a local newspaper. The Commission will contact the applicant regarding details of the public meeting and notice.2025-12-18T19:40:22.000Z3.03.0trueTechnical review by Engineering Division.Public Service CommissionNonePSCCertified Residential Appraiser - Reciprocal licenseAllows a Certified Residential Appraiser from another state to apply for a license3BOP 16-501, 502, 503, 504, 505Online (Web or Mobile)AS4001370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T18:26:18.000Z2026naAppraiser applies online to pay and submit their info. Their info is auto uploaded into AS400 where we then release the license after validating their credentials.2025-12-18T19:40:25.000Z39.039.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Lead Paint AccreditationsThe accreditation authorizes a person or entity to conduct lead paint abatement work, including any activity which eliminates or reduces lead paint hazards.90Title 6, Subtitle 10 of the Environment Article; COMAR 26.16.01Online (Web or Mobile)Lead Registration Certification Accreditation (LRCA)90162.0Lead Accreditation FundNofalseDays2025-09-17T21:54:05.000Z2026Applications may be delayed or rejected if the applicant has an unresolved issue with the MD Comptroller's office for non-payment of an account, especially non-payment of child support. Applications may also be rejected if the applicant has a history of violations with the Program, and the previous accreditation status was revoked due to lead-related violations.Review applications to ensure all required information and supporting documents have been provided.2025-12-18T19:44:17.000Z182.0205.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEFederally Waived Laboratories (FWL)FY 2024 Initial Maryland Laboratory License0"HG § 17-205 COMAR 10.10.03.01"Mail"ASPEN (ACO) Database Microsoft Access Database"Review documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T16:39:25.000Z2026N/A"ASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z595.0469.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon ExpiringClass 8 Wholesaler's License - LiquorMay be issued to a holder of a distillery license who produces not more than 100,000 gallons. May sell to licensed retailers and to a permit holder authorize to receive liquor and self-distribute not more than 27,000 gallons of its own liquor.1MD Code Alcoholic Beverage and Cannabis Article 2-308.1Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14100.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T19:28:12.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z7.042.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 202509-Burial Goods Business Corporation“Burial goods business” means a business that provides burial goods.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:14:37.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:41:14.000Z17.017.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Shellfish Aquaculture Harvester PermitRequired for individuals to perform activities on an aquaculture lease1COMAR 08.02.23.04Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually600.0Fisheries Research and Development FundIncreased staff would support faster processing; much of the processing time can be attributed to complexities in the research project and requested permit activity which is unlikely to change.falseYears2025-10-01T09:48:48.000Z2026Limited existing staffing to review permitsApplications accepted online: https://dnr.maryland.gov/fisheries/pages/aquaculture/index.aspx2025-12-18T19:46:16.000Z778.0777.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.PT ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 14-5C-14; COMAR 10.32.06.07Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10200.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:40:22.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z297.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5C–12Was paper, now onlineCharitable Gift Annuities Special PermitOnce an entity holds a special permit in Maryland, it may start issuing charitable gift annuity agreements that are on file with the Commissioner.0Insurance Article § 16-114; COMAR 31.09.07.06.EmailN/A.Manual process using a checklist to review applications and supporting documents pursuant to COMAR 31.09.07.06.1370.0N/A"The MIA will implement Sales Force which will include a portal for the applicant to enter application information with validation for completed items/submission. Another way to reduce the processing timeline is to require companies to respond within 30 days of our letter pursuant to §2-203(f)(1(ii) and (iii) of the Insurance Article. "falseVariable2025-09-24T16:27:10.000Z2026The number one reason for delays is incomplete applications pursuant to COMAR 31.09.07.06. The MIA does not reject incomplete applications, rather, the MIA drafts a formal letter to try to work with the applicant to get the missing or incorrect information.This is a manual process using a checklist to review applications and supporting documents pursuant to COMAR 31.09.07.06.2025-12-18T19:54:08.000Z6.02.0trueEach entity must file, annually, an audited financial statement as well as a CPA certification verifying the existence of adequate reserves among the organization's assets. Our Financial Regulation Division is responsible for the renewal including the review of the audited financial statement.Maryland Insurance AdministrationNoneMIAA special permit holder must submit annually audited fiscal year–end financial statements to the Commissioner within 180 days after the end of the special permit holder’s fiscal year.Water Appropriation and Use Permit (<10,000 gallons)This permit covers entities that use or appropriate water for various purposes. Permit requests are evaluated to determine whether the amount of water requested is reasonable for the stated purpose, and to ensure that withdrawals do not have unreasonable impacts on the water resource or on neighboring users.12Environment Article, §§ 1-404, 5-101—5-102, §§5-203—5-204, §§5-501—5-516, §§5-5B-01—5-5B-05, Annotated Code of MarylandMail, EmailWater Supply Information and Permitting System (WSIPS) to manage applications & compliancesome applications and data submitted are keyed in, technical analysis900.0N/AApplicant should: not have tax liabilities, be consistent with Water and Sewer Plan and local zoning, perform testing, analysis and public notice requirements in a timely fashion.falseYears2025-09-17T23:01:03.000Z2026Tax liabilities (Section 1-203 of the Environment Article, Annotated Code of Maryland), consistency with the Master Water and Sewer Plan, submittal of forms and data by the applicant, completion of testing and evaluation process by the applicant, public notice and hearingLocal land use zoning approvals; consistency w/ water and sewer plan; Application submittal that includes specified materials; site inspection; additional application requirements; additional pre- and post-approval requirements.2025-12-18T19:39:22.000Z161.0148.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDENon-commercial Crab License - senior consolidated add onAvailable to residents over 65 to crab recreationally1COMAR 08.02.03.09Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)02.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:07:54.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z0.00.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Tidal Wetland Licenses and Permits (Major project with publichearing - includes: Wetlands License for work that occurs in the State's Tidal Wetlands such as dredging, marina construction and maintenance, and individual waterfront property owners that carry out work in the tidal wetlands; and Wetlands License to perform work in State tidal wetlands).This permit covers entities engaged in in activities or projects in tidal wetlands (including but not limited to shoreline erosion control projects, piers and associated structures, dredging, filling, and alteration). This permit is for a major project proposes to impact 5,000 square feet or more of tidal wetlands and has a public hearing.3STATE: Environment Article Title 16 (http://mgaleg.maryland.gov/mgawebsite/laws/statutes) - Search Articles - Environment and Sections 16-101 to 16-503; Annotated Code of Maryland; COMAR 26.24. (https://dsd.maryland.gov/Pages/COMARSearch.aspx)MailETSThe application information is manually entered into the Environmental Tracking System (ETS) database3251950.0Fees placed into the Wetlands & Waterway Program Fund: Fees set in statute Env. Art. 5-203.1Online application submission with integrated review and coordination among resource agencies: Provide user-friendly online tools and guidance to assist applicants complete applications accurately and fully. Increase delegation from BPWfalseYears2025-09-17T22:48:30.000Z2026Delays from Incomplete applications and applicant not addessing comments in a timely manner. Requires BPW approval which typically meets only two times each month. Coordination with resource agenciesapplicants submits a Joint Permit Application (JPA) by mail with seven copies for distribution to relevant resource agencies and the U.S. Army Corps of Engineers, if applicable. All payments (checks only) should be sent directly to Fiscal at the PO Box listed on the application.2025-12-18T19:39:22.000Z9.05.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEClass 7 Wholesaler's License - Limited BeerMay only be issued to holder of class 5 manufacturer license or a Class 8 or a Class 7 micro-brewery license. Producer from all locations not more than 22, 500 barrels of beer annually. May sell and deliver its own beer to retail license holder or permit holder in the State. Distribute note more than 3,000 barrels of its own beer annually.1MD Code Alcoholic Beverage and Cannabis Article 2-308Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1450.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T19:18:05.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z13.0118.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Non-commercial Crab License - NonresidentRequired for a nonresident to crab recreationally1COMAR 08.02.03.09Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)010.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:09:07.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z16422.016422.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Private Review AgentCompany is certified as a private review agent to conduct utilization reviews in the state of Maryland.2§ 15-10B-04(a)(2), COMAR 31.10.21.02(C)(11)Email, MailN/A.A comprehensive analysis of the application and materials is performed to ensure all policies and procedures comply with state laws and regulations. This often entails multiple correspondence with the applicant to get all of the information and materials needed to issue the certificate.1201500.0Funds are allocated to the Insurance Regulation Fund. Insurance Article § 15-10(c).Implementing an online portal for submitting applications, along with the ability to accept electronic payments for filing fees, would help to streamline the application process.falseYears2025-09-24T16:50:29.000Z2026Delays frequently occur when the applicant does not promptly respond to our objection letters or provide the necessary information needed to move forward with the application process.All applications, whether submitted electronically or by mail, and the filing fees are tracked on an Excel spreadsheet. The spreadsheet is also used to track the progress of the application review.2025-12-18T19:54:08.000Z57.051.0falseMaryland Insurance AdministrationNoneMIAAT ReinstatementFor practitioners who allowed their AT license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 14-5D-12; COMAR 10.32.08.07Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10200.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:03:09.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z10.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5D–09Was paper, now onlineClass 2 Manufacturer’s License - RectifyingAuthorizes the holder to operate in the state a plant for rectifying, blending and bottling alcoholic beverages, sell and deliver to license and permit holders authorized to acquire the alcoholic beverages, sell to someone outside the State of Maryland who is authorized to acquire the alcoholic beverage May apply for Maryland Wholesale license.1MD Code Alcoholic Beverage and Cannabis Article 2-204Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14600.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T18:00:46.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z0.09.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Vessel TitleRequired for vessels when the vessel will be principally used in MD0NR 8-715In Person, MailCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined and available on MD OutdoorsDocuments are reviewed for accuracy, content and signatures before issuance02.0State Boat Act FundCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all userstrueIndefinite2025-09-27T03:58:37.000Z2026Currently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all usersApplications are accepted in any DNR License Service Center or through mail2025-12-18T19:54:06.000Z24297.024297.0falseDepartment of Natural ResourcesLicensing and Registration ServiceDNRYes. The online licensing system that is used to process documents changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025Valid until vessel ownership is transferredMREC - BROKER LICENSEIssues three categories of licenses to provide real estate brokerage services in the state of Maryland. Salesperson, Associate Broker and Broker. This submission is for a BROKER license.2Title 17 - 301-330 and COMAROnline (Web or Mobile), Email, Mail, In PersonAS400Key in paper applications submitted via mail.3191.0Self funded.None identified at this time.falseYears2025-09-26T13:25:09.000Z2026Incomplete applications.For emailed and snail mail applications, review the application for accuracy and submit to the payment center for release. For online, the applicant fills in application online and submits with credit card payment.2025-12-18T19:41:23.000Z169.0170.0trueUpon successful completion of required pre licenseing course, applicant applies to testing center (PSI) to schedule an exam.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLCOMAR 09.11.01.03Milk processorAuthorizes the holder: 1. to collect raw milk; 2. to handle raw milk; 3. to process raw milk; 4. to pasteurize raw milk; 5. to store pasteurized milk; 6. to bottle or package pasteurized milk; 7. to prepare pasteurized milk for distribution and to distribute pasteurized milk.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30100.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:04:24.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:26.000Z95.093.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHElectronic Smoking Devices Wholesaler Importer LicenseThe licensee must obtain at least 70% of its Electronic Smoking Devices from a business entity located in a foreign country; and holds Electronic Smoking Devices for sale to another person for resale; or sells Electronic Smoking Devices to another person for resale.1MD Code Alcoholic Beverage and Cannabis Article 16.7-204Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14150.0General Fund - Statute 16.7-212Not at this timefalseYears2025-09-22T13:40:03.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z2.02.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Individual Permit for Industrial or Construction Stormwater (minor)This permit covers discharges of storm water from industrial facilities.5Environment Article 9-301, 302, and 323 - 332Online (Web or Mobile)ETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.The applicaton is received, it's data entered into ETS, completness is determined, the application is published, an informational meeting is held if requested, a draft permit is prepared, the tentative (draft) permit is published, a public comment period, a response to public comments is complosed and a final permit is drafed as necessary, and a final permit is issued.36550.0Clean Water FundTo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseYears2025-09-17T23:17:44.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a completed and signed application including any required supplimental forms of documents. Billing for fees will occur once a draft decision is ready for public review.2025-12-18T19:39:14.000Z0.00.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEPhysician RenewalTo continue practicing, physicians must renew their licenses every two years depending on the first initial of their last name. Physicians whose last names begin with the letters A-L expire on 9/30 of even years, and physicians whose last names begin with letters M-Z expire on 9/30 of odd years.2H.O. Section 14-316; COMAR 10.32.01.08Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10512.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:41:49.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z18690.0falseDepartment of HealthState Board of PhysiciansMDHResidential Service Agencies (RSA) LicenseInitial License FY240HG § 19-4A-04 COMAR 10.07.05.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements2700.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatmentfalseIndefinite2025-09-25T15:24:29.000Z2026YES Number of administrative licensure staff High volume of applications Responsiveness and ability of applicants to provide required documentsSmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z345.0559.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.05.04B(3)Non-ExpiringCertified Residential AppraiserAllows a real estate appraiser to apply for a Certified Residential Appraiser credential3BOP 16-501, 502, 503, 504, 505Online (Web or Mobile)AS400, PSI online portal1370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T16:06:04.000Z2026naThe applicant emails the required documents to PSI who performs initial vetting and removes their exam fee. PSI then emails us the application including a work experience log. The Commission selects 3 random appraisals from the log for review. Once reviewed the applicant is approved to sit for the Appraiser exam. After passing the exam they go online to pay the license fee and the license is auto released.2025-12-18T19:40:11.000Z10.010.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3commercial pier permitRequired for businesses owning a pier that charges for individuals to harvest fish from it (so the individuals do not need an additional license).1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0290.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:23:51.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z5.05.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.SW Contractor (Form 4005)(Tier 1)A Sports Wagering Contractor License authorizes a licensee to contract with a sports wagering licensee to conduct, offer, or operate sports wagering contractor services for a Sports Wagering Licensee.5SG § 9‑1E‑05(a)(3); COMAR 36.10.06.04B (shall hold a license); COMAR 36.10.06.04C (may issue if meets requirements)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2701500.0Blueprint for Maryland's Future FundNofalseYears2025-09-18T12:23:03.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z1.01.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.06.04F; COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B(3); COMAR 36.10.03.02CWater and/or Sewerage Construction PermitThe purpose of water and sewerage construction permit is to ensure that infrastructure projects throughout the State are designed on sound engineering principles and comply with State design guidelines to protect water quality and public health. Water and sewerage construction permits are required before installing, extending or modifying community water supply and/or sewerage systems including treatment plants, pumping stations and major water mains and sanitary sewers. These permits ensure conformity with local water and sewer comprehensive plans and ensure that there is adequate funding for long-term operation.3Environment Article, Sections 9-204 and 9-510, COMAR 26.03.12 and COMAR 26.03.02.02Email, MailFoxpro Application currently being converted into ETSThe engineers use MS Word to create review comments and to draft the permit itself.90250.0Revenue is transferred to general funds. No revenue is returned to the program or administration.Improvements are expected in permit tracking after moving from Foxpro to ETS system. Also, the Department should create online payments to further improve the process. Currently, permit fees are paid checks sent to a PO box.falseYears2025-09-17T20:53:33.000Z2026NoneCompleted application form is submitted with plans and specifications. Technical review is completed and permit is issued if the design is complete and meets standards.2025-12-18T19:43:59.000Z155.0111.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEElectric Broker LicenseA license to broker electricity authorizes a company to provide electricity broker services to different customer classes (residential, commercial, and industrial) and service areas (PEPCO, BGE, PE, Delmarva, Choptank, and SMECO). The license also authorizes brokers to provide different service options to customers (i.e. prepayments and metering). Applicants must provide evidence showing financial stability in the form of a $10,000 bond. Additionally, applicants are required to provide marketing materials, personnel training materials, and evidence of managerial competency.3PUA § 7–507 and COMAR 20.51Mail, Online (Web or Mobile)Document Management System (DMS), Gmail, WordStaff performs many steps in the review process manually. Staff contacts the commissions in the other states where the applicants operate to determine if the applicant has a history of consumer complaints or violations. Staff consults the Department of Assessments and Taxation to make sure the applicant is compliant with Maryland business registration requirements. Staff consults the Commission’s fiscal division to ensure the applicant is current with all Commission assessments.45400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated online systemfalseYears2025-09-12T10:30:55.000Z2026Often, the Commission receives incomplete applications. Upon review by Staff, the company is contacted in an effort to have them complete their submission. This can result in a lengthy back and forth conversation between Staff and the company.An application for an electric broker license is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to be evaluated by the technical staff. The purpose of the review is to evaluate several components. Among them include completeness of the application, whether a publicly available application was provided, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to either recommend or deny licensure of the applicant to the Commission with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:39:23.000Z20.020.0falsePublic Service CommissionNonePSCCOMAR 20.51.02.02 B(1)In 2025, a comprehensive education, training, and testing program was added as a requirement of the application per SB1 passed in 2024. Tests are scored and only the applicants who pass the test are licensed.Fee Fishing Lake PermitRequired for lakes that want to charge a fee to customers to fish the lake.1NR 4-11a-20Mail, In Person, EmailGoogle Form/Printable FormYes. Applications are processed manually3025.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T10:19:28.000Z2026Limited existing staffing to review permitsGoogle form, manually reviewed - https://dnr.maryland.gov/fisheries/Pages/fee-fishing-lake-permits.aspx2025-12-18T19:46:16.000Z6.05.0falseDepartment of Natural ResourcesAquatic ResourcesDNRApprentice CosmetologistsAn individual who is learning to practice cosmetology or any limited practice of cosmetology in a beauty salon that holds a beauty salon permit under supervision2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data211.0Statute- Special Fundn/afalseYears2025-09-26T16:05:10.000Z2026n/aWeb application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z200.0200.0trueNo, a field agent is not required. We vet the sponsor and the salon where the apprentice will be completing their program to ensure they meet the qualifications of the program. Once this verification is complete and all licenses are confirmed to be in good standing, the license is issued.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLDeer Control Cooperator PermitThis license/permit is required for any state resident that wishes to provide deer control assistance.0COMAR 08.03.09.11In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Licenses and permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Plan approval and restrictions are secured from Game Mammal Deer Team staff. Customer progress is tracked through a Google drive sheet with limited viewers.42100.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:43:51.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:50:32.000Z41.041.0trueRequires an examination and shooter proficiency test that is administered by WHS staff.Department of Natural ResourcesWildlife and Heritage ServiceDNRYes, the single permit was restructored to have an overriding license, two versions, and a permit for each property, four versions. There is now a standard and agricultural license. There is now a standard, non-lethal, safety, and agricultural permit.Three months (January 15 through April 15) for non-safety permits, the day they are issued through December 31 (not to exceed 1 year) for safety permits.Frozen Dairy Products 250,001-500,000 gallonsAuthorizes the license holder to manufacture frozen desserts or a frozen desserts mix that may be offered for sale in the State of Maryland; limited to the the quantity of product for which the license is issued and the product must be manufactured at the manufacturing plant identified in the license.1HG 21-807, HG 21-810, 10.15.05.28Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T22:16:02.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z6.06.0trueYes, CMDPS is responsible for faciltiy plan review, review of facility SOP's, review of product ingredients, labels and containers / closures, facility inspection, collection of products for testing, equipment testing (if applicable); Labs Admin - Env Micro is responsible for product testing; CMDPS is responsible for determining if product sample results are acceptable; CMDPS is also responsible for enforcement actionsDepartment of HealthPublic Health Administration (PHA)MDHLicensed Master Social Worker - LMSWAllows a graduate of a Masters level social program accredited by the Council for Social Work Education (CSWE) who meets all minimal qualifications practice social work in Maryland.2Authority: §§19-205, 19-206, and 19-308/COMAR 10.42.05Online (Web or Mobile)Agency specific online portal - https://mdbnc.health.maryland.gov/bswe/NewApplicant/default.aspxVerifications such as college transcripts must be sent via email or regular mail. Verifications are matched in a paper file with online application.60100.0State Board of Social Work Examiners FundAgency has identified that it would improve processes around archiving application files if current tools such as State of Maryland Google Drive were used to eliminate paper files.falseYears2025-10-21T15:08:09.000Z2026Applications are processed in timely manner.A Licensing Coordinator (LC) has to verify college transcript to assure applicant has a Master's Degree (MSW) in Social Work from a program this is accredited by the Council on Social Work Education (CSWE). The Criminal History Background Check (CHBC) is sent to the Board and verified by the LC. Additionally, the licensing process requires an exam for minimal level of competence. This exam is administered by the Association of Social Work Boards (ASWB). Once the Board has approved an application, the applicant's name is given to ASWB and the applicant can make arrangement for the exam through ASWB. ASWB sends exam results to the Board and the Board will issue the license.2025-12-18T19:54:26.000Z1601.0746.0trueLicensing Coordinator in the Licensing Unit.Department of HealthBoard of Social Work ExaminersMDH10.42.01.04 - The Board shall review the criminal history records information provided for any positive results from the criminal history records check.Dentists-Advanced Clinical Training-Continuing Education-Out of State DentistDentists-With Out of State Licenses May Practice Clinical Dentistry in Maryland for Duration of Continuing Education Program0HO § 4-205(a)(5); COMAR 10.44.22.09MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.125.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-26T15:42:01.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:39.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHDuration of Continuing Education ProgramPharmacy Benefit ManagerAuthorizes Company seeking to act as pharmacy benefit manager.0Insurance Article §§15-1604MailApplications are scanned and added into the MIA's shared drive, then a ticket is created in Zendesk for correspondence and tracking.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.215000.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:41:02.000Z2026Application tracking involves manual data entry.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A ticket is then created in Zendesk for correspondence and tracking.2025-12-18T19:45:55.000Z6.06.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Biannually, October 1.Registered Nurse-Workers' Compensation Medical Case ManagerCertificate issued to registered nurses providing specialized care in medical case management.2"MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-307 COMAR 10.27.16.03 COMAR 10.27.16.04"Mail, In Person, Online (Web or Mobile)Current IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO1025.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-10T15:25:18.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing."Applications for initial RN-WCCM certification can be submitted by mail or in person. Applications for renewal of RN-WCCM certification can be submitted online https://mbon.maryland.gov/Pages/licensing-index.aspx, by mail, or in person."2025-12-18T19:46:43.000Z144.0109.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Home Health Agencies FY 24Initial License FY240HG § 19-405 COMAR 10.07.10.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AN/AfalseIndefinite2025-09-25T19:31:09.000Z2026No changes to the process from FY23Online Electronic Submission2025-12-18T19:41:19.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringDeer Muzzleloader Hunting License - NonresidentThis stamp is required of all non-resident hunters in order to hunt deer during the Maryland deer muzzleloader season.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:34:26.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z8622.08622.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Installment Loan LicenseAllows a person to make installment loans as defined in Financial Institutions Article §11-401.1Financial Institutions §11-303Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.60850.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T18:30:58.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z23.021.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants are not required to provide a criminal history record. However, a license application could be denied if the agency becomes aware through other means that the applicant has been convicted of a felony or a misdemeanor that relates to the applicant's fitness to act as an installment lender.Owner Limited Service -Salon PermitA beauty salon permit for the limited practice of cosmetology shall specify the limited cosmetology services for which the permit is issued.2Article - Business Occupations and Professions§5–502.Online (Web or Mobile), Mail, In Personas400manually key in paper application data7225.0Statute- Special FundIncorporate a portal for upload of required documentationfalseYears2025-09-26T19:48:08.000Z2026Timely responsiveness from the applicant.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z300.0300.0trueAs a condition of the issuance of a beauty salon permit, the beauty salon for which the application is made shall pass the inspection conducted under § 5–520 of this subtitle.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLFirework Shooter PermitsThis license provides the ability to perform the actual ignition of the fireworks, either by manual or electrical means.3NFPA 1123 (2018)Online (Web or Mobile)Agency Website30150.0Indicate whether the allocation is determined by regulationNonefalseYears2025-09-23T14:37:56.000Z2026NoIn order for a Registration Application to be processed in a timely manner, applicants must submit all required documentation at the time of application. The following check-off list outlines the items that must accompany the application: Complete Application Form – All sections filled out accurately. Supporting Documentation – Attach all required documents as specified. Payment – Include applicable fees (if required). Any Additional Requirements2025-12-18T19:42:49.000ZfalseDepartment of State PoliceState Fire Marshal, Office of theMSPCommunity Solar Subscriber OrganizationA Community Solar Subscriber Organization is defined as a solar energy system that is connected to the electric distribution grid serving the State; located in the same electric service territory as its subscribers; attached to the electric meter of a subscriber or is a separate facility with its own electric meter; and credits its generated electricity, or the value of its generated electricity, to the bills of the subscribers to that system through virtual net energy metering. Applicants must submit a bond, and are required to provide evidence of managerial competency.0PUA § 7-306.2 and COMAR 20.62Online (Web or Mobile)Document Management System (DMS), Gmail, Word70400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An online automated systemfalseIndefinite2025-09-12T02:47:37.000Z2026Often applications are incomplete or require revisionsCommission Technical Staff reviews all Community Solar filings in the order they are received. An application for authorization as a Subscriber Organization is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to be evaluated by its technical staff. The purpose of the review is to assess several components. Among them include completeness of the application, whether the application was provided on the publicly available application form, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. Having collected sufficient information, Staff prepares its comments for the Commission to either recommend or deny certification of the facility, with any additional requirements considered appropriate. Upon approval or denial, the applicant receives a Letter Order from the Commission of its decision.2025-12-18T19:39:23.000Z250.0250.0falsePublic Service CommissionNonePSCDistributor PermitPermit that allows distributors of pharmaceuticals to distribute and/or manufacture pharmaceuticals in the State of Maryland.2COMAR 10.34MailSystem Automation's licensing software MyLicense OfficeMail in paper applicatoins.11750.0Revenue collected are allocated to the board's fiscal budget.Initial Online ApplicationsfalseYears2025-10-14T19:18:39.000Z2026noApplication is processed through lockbox, then reach the data integrity group who enters all information into the system. Once in the system the licensing specialist reviews the applications and issues a license. Data integrity then prints the license and mails it out to the applicant.2025-12-18T19:51:39.000Z67.068.0falseDepartment of HealthBoard of PharmacyMDHCertified ReinsurersInsurance companies seeking to assume the insurance risks of insurers domiciled in MD.0Insurance Article §§ 5-908, 6-203. COMAR 31.05.08.MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.212000.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleThe MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T13:55:14.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking2025-12-18T19:45:38.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires annually, July 1.SW Facility License B-1 (Form 4001)Sports wagering facility license with more than 25 full time employees or more than $3 million gross receipts.5SG § 9‑1E‑05(a)(1); SG § 9‑1E‑06(a)(1)(iii); SG § 9‑1E‑06(a)(2)(i)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary270250000.0License fees were allocated to the Blueprint for Maryland's Future FundNofalseYears2025-09-18T11:48:12.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the Sports Wagering Application Review Commission (SWARC). The MLGCC has final approval and issues the license.2025-12-18T19:39:22.000Z0.00.0trueYes, to review the physical security design and to conduct pre-go live testing.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B; COMAR 36.10.03.02CElectric Supplier LicenseA license to supply electricity authorizes a company to provide electricity supply and electricity supply services to different customer classes (residential, commercial, and industrial) and service areas (PEPCO, BGE, PE, Delmarva, Choptank, and SMECO). The license also authorizes suppliers to provide different service options to customers (i.e. prepayments and metering). Applicants must provide evidence showing financial stability by meeting certain financial standards, or in the form of a $250,000 bond, and additional company financial information (i.e. credit reports or revenue statements). Additionally, applicants are required to provide marketing materials, personnel training materials, and evidence of managerial competency.3PUA § 7–507 and COMAR 20.51Online (Web or Mobile), MailDocument Management System (DMS) receives applications filed online, Gmail, WordStaff performs many steps in the review process manually. Staff contacts the commissions in the other states where the applicants operate to determine if the applicant has a history of consumer complaints or violations. Staff consults the Department of Assessments and Taxation to make sure the applicant is compliant with Maryland business registration requirements. Staff consults the Commission’s fiscal division to ensure the applicant is current with all Commission assessments.45400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated online application system or additional staff.falseYears2025-09-11T14:15:20.000Z2026NoAn application for an electric supplier license is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to its technical staff for review. The purpose of the review is to evaluate several components. Among them include completeness of the application, whether a publicly available application was provided, and verification of the information provided. As a result of Senate Bill 1 passed during the 2024 Session of the Maryland legislature, additional requirements were added to the process including a comprehensive education, training, and testing program. Tests are scored and only the applicants who pass the test are licensed. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to the Commission to either recommend or deny licensure of the applicant, with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:39:23.000Z5.05.0falsePublic Service CommissionNonePSCCOMAR 20.51.02.02 B(1)As a result of Senate Bill 1 passed during the 2024 Session of the Maryland legislature, additional requirements were added to the application process including a comprehensive education, training, and testing program. Tests are scored and only the applicants who pass the test are licensed.Home Inspector License renewalAllows a Home Inspector to renew their license2BOP 16-3A-01, 02, 03 and 04Online (Web or Mobile)AS4001375.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T16:28:51.000Z2026naThe home inspector receives an email to renew and goes online to renew and pay and then the license is released after payment.2025-12-18T19:40:11.000Z507.0505.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3several years ago it became and online processHospice Houses (HOSPICEH) LicenseSFY 2024 - Initial License0HG § 19-905, COMAR 10.07.22.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.210.0N/ANo changes to the process from FY23.falseIndefinite2025-09-25T18:15:54.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringShellfish: Shipping or reshipping plantMD License and Interstate Shipper Certification to operate a shellfish (oysters, clams, mussels) shipping or re-shipping operation1COMAR 10.15.04; COMAR 10.15.07Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30100.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:13:14.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z99.0100.0trueYes, a pre-operational/certification inspection is conducted by a Licensed Environmental Health Specialist (LEHS) who is also a Standardized Shellfish Inspector (SSI) to confirm compliance with regulations prior to license issuance.Department of HealthPublic Health Administration (PHA)MDHRadiation Therapist Initial LicenseFor practitioners who seek to practice as a radiation therapist in Maryland for the first time.2H.O. Section 14-5B-08; COMAR 10.32.10.05-1,Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:42:32.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z35.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5B–10Licensed Bachelor's Social Worker - LBSWAllows an applicant who has a Bachelor's Degree (BSW) in Social Work from a program this is accredited by the Council on Social Work Education (CSWE) to practice as a licensed LBSW in Maryland.2Statute: Title 19 Subtitle 3 COMAR: 10.42.01Online (Web or Mobile)agency specific tool for online application - https://mdbnc.health.maryland.gov/bswe/NewApplicant/default.aspxcollege transcripts are sent via email or mail and must be matched with online application.60100.0State Board of Social Work Examiners FundAgency is working on creating an all electronic file for each application using current tools available such as the State of Maryland Google Drive.falseYears2025-10-21T14:48:01.000Z2026Online application portal does not allow for direct upload of documents. Agency process includes creating a paper folder for each application because certain verifications are sent via email or regular mail. Current application system is hybrid of online/paper file.A Licensing Coordinator (LC) has to verify college transcript to assure applicant has a Bachelor's Degree (BSW) in Social Work from a program this is accredited by the Council on Social Work Education (CSWE). The Criminal History Background Check (CHBC) is sent to the Board and verified by the LC. Additionally, the licensing process requires an exam for minimal level of competence. This exam is administered by the Association of Social Work Boards (ASWB). Once the Board has approved an application, the applicant's name is given to ASWB and the applicant can make arrangement for the exam through ASWB. ASWB sends exam results to the Board and the Board will issue the license.2025-12-18T19:54:26.000Z126.028.0trueLicensing Unit conducts review - Licensing Coordinators review applications - once approved, the applicant's name is sent to ASWB. Applicant can register for exam through ASWB website. https://www.aswb.org/Department of HealthBoard of Social Work ExaminersMDH10.42.01.04 - The Board shall review the criminal history records information provided for any positive results from the criminal history records check.Submerged Archaeological Historic Property – Intensive Survey PermitThe Maryland Historical Trust (MHT), through the Maryland Maritime Archaeology Program (MMAP), regulates and manages all prehistoric and historic cultural remains in, partially in, or submerged beneath state waters. Additionally, MMAP is responsible for the administration of the Submerged Archaeological Historic Property Act and its implementing regulations as well as applications for research, recovery, or construction projects; site assessments; and evaluations for National Register eligibility. MMAP also assists governmental agencies and their program clients to meet their statutory historic preservation responsibilities through the project review and compliance process. The Submerged Archaeological Historic Property Act and associated regulations require MHT to “establish a program for issuing and administering permits for activity that involves the removal, excavation, destruction, injury, or disturbance of submerged archaeological historic property on land over which the State has sovereign control.” (§ 5A-341(e)) An intensive survey permit may be issued to an applicant to carry out an intensive survey, for up to a defined 1 square mile area, for the purpose of: (a) Delineating the boundaries of a specific location which the applicant believes may contain submerged archeological historic property; or (b) Confirming that submerged property meets the criteria in Regulation .01A(3) of this chapter for applicability of these regulations. (Regulation .01A(3) reads: “In accordance with the Act, these regulations apply solely to sites, structures, objects, or remains which yield or are likely to yield information of significance to the scientific study of human prehistory, history, or culture and which are: (a) Embedded in submerged lands and have remained unclaimed for 100 years or longer; or (b) On or embedded in submerged lands and are included in or have been determined eligible for inclusion in the National Register of Historic Places.”)1Annotated Code of Maryland State Finance and Procurement Article §5A-340, §5a-341(e) and (f), implemented through the Code of Maryland Regulations Title 34, Subtitle 04 Chapter 03.Email, MailN/AApplication forms and instructions for their completion are sent via e-mail; submissions are typically received via e-mail but occasionally by mail.300.0N/AN/AfalseYears2025-09-18T02:30:24.000Z2026MHT staff are currently able to process complete permit applications consistently within 30 days. If staffing levels decline, this may no longer be possible. Typically the only processing delays are on the applicant side if MHT requires additional information.Application forms and instructions for their completion are sent via e-mail; submissions are typically received via e-mail but occasionally by mail.2025-12-18T19:39:22.000Z2.02.0trueThe issuance of the permit does not require a field agent per se. However, a permit may contain provisions requiring monitoring of the permit activity by a monitoring archeologist (typically MHT’s MMAP staff, although it could be some other professional meeting the qualifications standards as described in the response to question 5) to ensure compliance with the provisions of the permit, the Act, and the regulations. Except for certain noncommercial applicants that may be conducting the permit activities through a cooperative arrangement with MHT, the permittee is financially responsible for the cost associated with MHT's monitoring of the permitted activity.Department of PlanningMaryland Historical Trust (MHT)MDPThere is no specific requirement preventing someone with a criminal history from applying. However, a successful applicant can have a permit suspended or revoked for legal violations. COMAR 34.04.03.15A allows for the suspension of a permit if there is reason to believe that the terms and provisions of a permit or other applicable law or regulation are being violated. COMAR 34.04.03.15B(3) and (4) provide for the revocation of a permit for violation of the permit provisions or violation of the Act, regulations or other pertinent laws.Cosmetic Surgery Facilities (CSF) LicenseSFY 2024 - Initial License0HG § 19-3C-02, COMAR 10.12.03.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.900.0N/ANo changes to the process from FY23.falseIndefinite2025-09-25T18:29:09.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.12.03.03E(3)(a)Non-expiringRegistered Crematory Operator(e) (1) “Business of operating a crematory” means controlling or managing a crematory. (2) “Business of operating a crematory” does not include: (i) The practice of funeral direction or the practice of mortuary science; or (ii) 1. Assistance in making decisions and filling out forms that are not directly related to cremation; 2. Obtaining vital statistics, signatures, and other information necessary to complete a death certificate; 3. Transportation of a body to the place of disposition; or 4. Any other services regarding the disposition of a body that are not directly related to cremation.2COMAR 10.29.17.04Online (Web or Mobile)Smartsheet60300.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-13T21:43:11.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The Maryland Board of Morticians and Funeral Directors processes crematory operator applications by having applicants submit a completed application form, proof of age 18 plus, good moral character, and crematory operator certification from a recognized body like CANA or ICCFA. Applicants must also provide documentation of completing the specific manufacturer's crematory operator training course or a notarized letter from a supervising operator confirming training completion. After submission, the application is reviewed, often requiring documents to be received three weeks before a board meeting for consideration, and the required application fee must be paid.2025-12-18T19:46:54.000Z27.027.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.A food warehouse or distribution center that distributes: Only non-potentially hazardous foodLicense to operate a wholesale food distribution warehouse selling only foods that do not require refrigeration for safety.1"H-G 21-305 COMAR 10.15.04.21"Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:25:42.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z200.0200.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHTransportation Network Company Operator Vehicle PermitThe Transportation Network Company (TNC) Operator Vehicle Permit authorizes a vehicle for use by a Transportation Network Operator (TNO) for Passenger for Hire services.0COMAR 20.95.01.23Mail, Email, In PersonGmail, Word450.0N/AAn automated online system or more staff.falseIndefinite2025-09-12T02:52:07.000Z2026NoThe TNO makes application to the Public Service Commission Transportation Division through the TNC when initially applying to operate for the TNC, or when the vehicle changes. The application shall be considered complete if the TNO provides a copy of the valid registration for the vehicle, a copy of a valid state safety inspection certificate, and proof that the vehicle complies with all insurance requirements set forth in PUA § 10-405. Once the review is done by the Division, the permit is issued.2025-12-18T19:39:23.000Z220000.0220000.0falsePublic Service CommissionNonePSCPrivate Inspector License For Inspecting X-Ray MachinesThis license is needed in order to inspect x-ray machines as part of the State's certification process.3COMAR 26.12.01.01Email, Mail, FaxSQL ServerReview of the application and documentation; letter generated if application is not complete600.0N?AEstablish a portal system for submission of documentation.falseYears2025-09-17T21:29:27.000Z2026Timely processing is being metComplete applicable RHP forms. Submit forms and supporting documentation.2025-12-18T19:44:08.000Z39.039.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDETemporary License-Dental HygienistDental Hygienist-Temporary-May Be Issued Pending Application Processing30HO § 4-207(b); COMAR 10.44.20.02DMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.175.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseDays2025-09-24T20:00:51.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:26.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Seasonal certificateProvides for an individual to be employed as an environmental health specialist on a temporary basis not to exceed 6 months.2COMAR 10.60.02.05B(7)MailLicensing system, CashlogsReceives application by mail, reviews, and, if approved, mails/emails certificate.225.0Fee is determined by COMAR 10.60.06 and allocated to the General Fund.NofalseYears2025-10-21T18:40:56.000Z2026NoApplication is received and reviewed. If all requirements are met, license is issued.2025-12-18T19:54:26.000Z4.02.0falseDepartment of HealthBoard of Environmental Health SpecialistsMDHCOMAR 10.60.02.03C(1)(b)Manufacturer Renewal ApplicationApplication for modular building manufacturers to renew their status as an approved manufacturer in the State.1COMAR 09.12.52.09Email, Mail, FaxGmail, Word, AccessEntering information received via email and mail.2500.0The fee is retained by the program via a non-lapsing special fund, required by statute.N/A as we process them as they are received.falseYears2025-09-25T22:33:02.000Z2026There are currently no factors that hinder our staff’s ability to process this application type.Processed as they are received.2025-12-18T19:41:23.000Z56.056.0trueUnannounced site inspections may take place to review how the manufacturer's facility is operating.Department of LaborDivision of Labor and Industry (DLI)DoLStandardbred stable employeeAn individual must possess this license to enter the barn area and the paddock area109.10.02.19In Person, Mail, Emailas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:21:13.000Z2026n/aReceive application from applicant, put into computer2025-12-18T19:41:14.000Z145.0145.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information System07-Registered Cemeterian“Registered cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:05:40.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:41:14.000Z66.066.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.State Board of Physical Therapy ExaminersThe State Board of Physical Therapy Examiners protects the health, safety, and welfare of individuals by enforcing the Maryland Physical Therapy Act under Title 13 of the Health Occupations Article. The Board licenses and regulates physical therapists and physical therapist assistants, establishes ethical and practice standards, and administers disciplinary actions when necessary. Physical therapy plays a critical role in preventing disability, restoring function, and providing rehabilitation for individuals with orthopedic, neurological, or congenital conditions. Through regulation and collaboration with partner agencies, the Board ensures safe, ethical, and effective care while supporting the growing demand for rehabilitation services across the state. The Board is 100% self-funded.2§13–308.(a); §13–308.(d); COMAR 10.38.01.04.B(1)Online (Web or Mobile)A proprietary electronic licensing application system is used for license applications. Required documents are received from applicants and primary sources via email and uploaded into the secure digital record management system. This system is supplemented by tools such as Google Workspace, Smartsheet, secure cloud-based storage, and additional security and technology solutions.10150.0§13–207. (a) There is a State Board of Physical Therapy Examiners Fund. (3) Funds to cover the compensation and expenses of the Board members shall be generated by fees set under this section. (d) (1) The Fund shall be used to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board as provided by the provisions of this article.An updated Licensing and Regulatory Management System (LRMS).falseYears2025-09-23T14:02:17.000Z2026Applicant Delays – Applicants often take extended time to provide all required documents. COMAR 10.38.01.05.C requires completion of the application process within one year of the paid application date, after which the applicant must reapply. Examination-Related Delays – Applicants must register for the National Physical Therapy Examination (NPTE) once eligibility to graduate requirements have been met and ensure that scores are sent to the Maryland Board of Physical Therapy Examiners (§13-302; §13-302.1). Delays occur when applicants postpone registration or score submission. Background Check Delays – The application process cannot be finalized until the Board receives the criminal history record information from CJIS and the FBI, which may take additional processing time. Foreign-Educated Applicant Requirements – Additional steps such as obtaining a credentialing evaluation, proof of English language competency (TOEFL or oral certification), and submission of these reports to the Board extend processing timelines. System Limitations – The current Licensing and Regulatory Management System (LRMS) requires updates, and system inefficiencies can slow overall processing.Online application portal link: https://mdbnc.health.maryland.gov/bptnewapplicant/default.aspx. A proprietary electronic licensing application system is used for license applications. Required documents are received from applicants and primary sources via email and uploaded into the secure digital record management system.2025-12-18T19:42:49.000Z817.0728.0falseDepartment of HealthBoard of Physical Therapy ExaminersMDH§13–316Nonresident Hunting License - 3 DayLicense authorizes a non-resident of Maryland to hunt all legal game in Maryland except deer, bear, and turkey for 3 consecutive days.3NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)065.0Wildlife Management and Protection FundNotrueDays2025-09-27T02:03:11.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:41:26.000Z7341.07341.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Health, Including HMOs and PPOsInsurer license to engage in the named insurance business in Maryland.0Health - General Article § 19-713Online (Web or Mobile), MailOnline Portal-UCAA https://authenticate.naic.org/. Applications are then downloaded into the MIA's shared drive, then a case is then created in SalesForce for correspondence and tracking.Review applications for completeness; Perform in-depth statutory compliance with laws and financial requirements; Review background investigation reports; Prepare the memo to the Commissioner. All insurers are expected to utilize the online company licensing renewal process. However, if there are extenuating circumstances that will not allow you to renew online, you may renew your certificate of authority by submitting a paper application.601025.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleNone.falseVariable2025-09-25T13:37:07.000Z2026None.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A case is then created in SalesForce for correspondence and tracking.2025-12-18T19:45:28.000Z2.02.0trueThe Financial Regulation Division reviews background investigation reports; Prepare the memo to the Commissioner.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Expires annually Dec 1.Principal Employee (Form 1004)An individual requires a Principal Employee License if they own, control or manage a licensee or otherwise exercise control over a gaming or sports wagering function of a licensee.5SG § 9‑1E‑05(a)(4); SG § 9‑1A‑04(a)(2) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-06(a)(4) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-14(a) (as applied to SW by SG § 9-1E-03(a)); COMAR 36.10.06.05AOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2702500.0Blueprint for Maryland's Future Fund or the Education Trust FundNofalseYears2025-09-18T12:30:56.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z127.0173.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9‑1A‑14(c)(8) ; COMAR 36.10.06.05D(2)(c) ; COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B(3) ; COMAR 36.10.03.02CClam AuthorizationRequired to commercially harvest clams1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:32:56.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z37.037.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Full Active LicenseFull active practicing Maryland license2COMAR 10.40.02.03Online (Web or Mobile), MailDOH IT Operating SystemManually key in paper application data if paper is received. Not applicable if online application was filed.31050.0§16–206- State Board of Podiatric Medical Examiners Fund. The Boards State fund to cover the expenditures of running the Board.The Board process all applications within the predetermined timeline.falseYears2025-10-14T18:19:10.000Z2026The Board consistently and efficiently processes licenses in a timely manner.The Board receives the application, makes sure the application is complete with ALL supporting documentation. The Board Members review the entire application for accuracy in meeting all requirements, then approve and issue the license. The Board Members conduct a final review and determination as stated in the Board's Standard Operating Policy manual.2025-12-18T19:46:54.000Z18.018.0falseDepartment of HealthBoard of Podiatric Medical ExaminersMDH§16–305Third Party AdministratorActing for an insurer or plan sponsor, who has control over or custody of premiums, contributions, or any other money on behalf of a life insurer or with respect to a plan, for any period of time; or discretionary authority over the adjustment, payment, or settlement of benefit claims on behalf of a life insurer or under a plan or over the investment of a life insurer’s or a plan’s assets.2Insurance Article §8-301Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.cApplications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.10250.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseYears2025-09-24T18:20:29.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z86.072.0true"For approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit."Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §8-309Aquaculture Harvester Registration CardRequired for individuals to harvest on a lease not in the presence of the permittee.1COMAR 08.02.23.04Mail, In PersonGoogle Form/Printable FormYes. Applications are processed manually140.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T10:17:46.000Z2026Limited existing staffing to review permitsManual form available online: https://dnr.maryland.gov/fisheries/Documents/SAHP_Application.pdf2025-12-18T19:46:16.000Z2138.02130.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Handgun Qualification LicenseThe Handgun Qualification License (HQL) is required for a non-exempt MD resident to purchase, rent, or receive a regulated handgun in the State of Maryland.10Public Safety §5–117.1Online (Web or Mobile)EGov is the public submission application and MyLicense Office is the internal application processing system.3050.0All application fees collected by the Licensing Division are directed to the General Fund. The HQL application fee is set by statute.Transitioning this application into the Licensing Portal and increasing manpower.falseYears2025-10-14T17:45:46.000Z2026NoOnce the application is received, it goes into a processing queue for an initial reviewer to assure that all required information and documentation have been received. The initial reviewer will then perform a computerized criminal history (CCH) background investigation. If the applicant's CCH is clear, the initial reviewer can approve the application and issue the HQL. Should the CCH return potential matches, the application will be forwarded to Second Review where a higher level investigator will review the CCH and make a final disposition on the application.2025-12-18T19:46:54.000Z39384.036847.0falseDepartment of State PoliceCriminal Investigation BureauMSPPublic Safety §5–117.1(c) A person may purchase, rent, or receive a handgun only if the person: (2) is not otherwise prohibited from purchasing or possessing a handgun under State or federal law. Public Safety §5–117.1(d) Subject to subsections (f) and (g) of this section, the Secretary shall issue a handgun qualification license to a person who the Secretary finds: (4) based on an investigation, is not prohibited by federal or State law from purchasing or possessing a handgun.Oil and Gas Exploration and ProductionAllows an individual or entity to drill a well for oil or gas, or to conduct seismic operations.5COMAR 26.19; Environment Article § 14.101MailFoxProApplication is physically entered into the database.1200.0No fee (Initial $100k deposit, returned at final site visit)Online permitting system, migration into the Environmental Tracking System (ETS)falseYears2025-09-17T21:39:21.000Z2026FoxPro instability, no longer supported.Review application to confirm that any public participation, local zoning and planning, and other state or local permitting requirements have been met.2025-12-18T19:44:17.000Z7.07.0trueMinerals, Oil, and Gas Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEMore Jobs for Maryland (Sunset June 1, 2024 - but enrolled applicants have benefit periods up to 10 years remaining)Provides a refundable income tax credit to eligible businesses that locate or expand in the State and create a minimum number of net new full-time positions. promotes the growth of manufacturing in Maryland by providing tax incentives for manufacturing job creation. In 2019, the tax credit program was expanded to non-manufacturers that locate or expand in Opportunity Zones.1COMAR 24.05.27Online (Web or Mobile), Email, MailSharepointThe data from applications is entered into an Excel spreadsheet.7200.0N/ACompliance - We offer an alternative to a full compliance review - a Certified Public Accountant Attestation for eligible qualified positions.falseYears2025-09-19T19:05:43.000Z2026ComplianceDeclaration of Intent (Note- Program has now sunset) A business must be enrolled in the More Jobs for Marylanders incentive program by receiving a Program Enrollment Certificate of Approval prior to June 1, 2024. Commerce is no longer accepting Enrollment Applications for this program. The business must submit an Initial and Final Tax Credit Application each year during its 5- or 10-year consecutive benefit period. The Initial Tax Credit Application reserves the income tax credit. The business may submit an Initial Tax Credit Application no sooner than July of the fiscal year following the close of the first fully completed fiscal year that the business is enrolled in the program. The business may submit the Final Tax Credit Application when the jobs have been filled for 12 months to receive the income tax credit.2025-12-18T19:46:01.000Z33.033.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMOnline PortalGaming / Wagering Employee (Form 2001)Generally, an individual requires a Gaming / Wagering Employee License if they are seeking to be employed by an applicant or holder of a gaming or sports wagering license, and whose duties relate to the operation of a gaming or sports wagering facility or relate to gaming or sports wagering. An individual who requires a Gaming / Wagering Employee License may perform or supervise the performance of a variety of functions of the Gaming Licensee or Sports Wagering Licensee5SG § 9‑1E‑05(a)(4); SG § 9‑1A‑04(a)(2) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-06(a)(4) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-14(a) (as applied to SW by SG § 9-1E-03(a)); COMAR 36.10.06.05Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary45250.0Blueprint for Maryland's Future Fund or the Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T12:38:46.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z2639.02450.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9‑1A‑14(c)(8) (as applied by SG § 9-1E-03(a)); COMAR 36.10.06.05D(2)(c) ; COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B(3) ; COMAR 36.10.03.02CFalconry PermitThis permit is required for any state resident that is trapping for or is in possession of a bird of prey that is intended to use in the sport of falconry.0COMAR 08.03.09.07 NR 10-907In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed or emailed as per customer's request, and attached to original pdf. Customer progress and bird reporting tracked in a spreadsheet saved on a secure network drive. Intended to be merged into contract w/ new license system vendor to streamline process.1410.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T02:54:46.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z115.0115.0trueRequires an examination that is approved by the Federal Falconry Administrator and is administered by WHS staff. Requires an initial inspection and subsequent annual inspection of the falconry facility, birds in possession, equipment, and documentation by the Natural Resource Police.Department of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next June 30 (not to exceed 1 year)Surface Water Discharge Permit (Municipal, minor)This permit covers discharges from municipal wastewater and water treatment facilities to surface and/or groundwater.5Environment Article 9-301, 302, and 323 - 332Fax, MailETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.The applicaton is received, it's data entered into ETS, completness is determined, the application is published, an informational meeting is held if requested, a draft permit is prepared, the tentative (draft) permit is published, a public comment period, a response to public comments is complosed and a final permit is drafed as necessary, and a final permit is issued.3650.0N/ATo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseYears2025-09-17T23:07:30.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a complete and signed application including any required supplimental forms of documents. There are no fees.2025-12-18T19:39:22.000Z36.028.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDERegistrant (ancillary businesses) - Independent Testing LaboratoryRegistrant means a business registered by the Administration to operate in the cannabis industry. Independent Testing Laboratories perform tests on cannabis and cannabis products to ensure the products align with MCA's Technical Authority and are safe for consumers.214.17.08.02AOnline (Web or Mobile)Maryland OneStop is the public facing platform; use Salesforce to process applications on the backend.1) The lab reaches out to Office of Laboratory Services (OLS) expressing interest. 2) OLS shares the regulations and the technical authority with the lab to help to understand what is required. 3) The lab should reach out to an accrediting body to prepare for ISO 17025 accreditation. 4) OLS will inspect the lab to make sure it is meeting the basics of the regulations, has the instrumentation necessary to complete the work, and then issues a provisional registration so that the lab is able to use cannabis and cannabis products for the validation of their assays. 5) The lab will be inspected for ISO 17025 accreditation. 6) OLS will do a final inspection for COMAR compliance and issue a registration. OLS is available throughout the process to provide virtual and in person audits as requested by the lab.3655000.0Revenue collected from the application fees is allocated to the Cannabis Regulation and Enforcement Fund (MD Code, Alcoholic Beverages and Cannabis, § 36-206)MCA allows a year from the submission of an application to be granted laboratory registration. To guarantee that an application will meet this timeline, MCA would be required to include in the application a more detailed question about where the laboratory is in the ISO 17025 accreditation process. If the applicant has not started the process then we could advise that the applicant wait until they are ready to start their validation and verification work to submit their application. This will reduce delays in the application process.falseYears2025-09-19T14:52:32.000Z2026The laboratory is required to be ISO 17025 accredited prior to being granted a laboratory registration. The accreditation process is done through a third party organization, and is dependent upon when the laboratory has completed all validations and verifications for assays. Validations and verifications for assays are delayed because there are few standard procedures for cannabis testing. The lack of standardization requires the cannabis industry to rely on the pharmaceutical, dietary supplement, and food industry standards and apply them to cannabis testing. This creates issues with reviewing validation and verification for assays since distinct guidelines are not established.Upon receipt, applications are reviewed for completeness and the applicant is notified via email of any missing items or issues identified by staff. Staff reviews submitted documents for compliance with law and work with applicants to resolve issues and receive missing documents. The registration fee is confirmed internally. Once all required documents have been received and MCA has verified the submission of fingerprints for agents, staff pass recommendation for approval to leadership. Once approved, the applicant is notified by email of the approval.2025-12-18T19:45:27.000Z0.00.0trueIndependant Testing Lab: Yes - The registration process: 1) The lab reaches out to Office of Laboratory Services (OLS) expressing interest. 2) OLS shares the regulations and the technical authority with the lab to help to understand what is required. 3) The lab should reach out to an accrediting body to prepare for ISO 17025 accreditation. 4) OLS will inspect the lab to make sure it is meeting the basics of the regulations, has the instrumentation necessary to complete the work, and then issues a provisional registration so that the lab is able to use cannabis and cannabis products for the validation of their assays. 5) The lab will be inspected for ISO 17025 accreditation. 6) OLS will do a final inspection for COMAR compliance and issue a registration. OLS is available throughout the process to provide virtual and in person audits as requested by the lab.Maryland Cannabis AdministrationNoneMCAMaryland Board of PilotsThe State Board of Pilots licenses and regulates pilots who pilot vessels on the navigable waters of the State under the provisions of Business Occupations and Professions Article, Annotated Code of Maryland, Title 11, and the Code of Maryland Regulations, Title 9, Subtitle 26.2Title 11, Business Occupations and Professions, Annotated Code of Maryland. Title 09 Maryland Department of Labor Subtitle 26Mail, In PersonAS/400 (Application System/400) DOS -IBM system.The application forms are provided to qualified trainees upon Board Approval. All supporting documents and licenses, such as US Coast Guard licenses and physicals, must be mailed to the Board to initiate the licensing process.365200.0By Board Statute to the Maryland General FundsThe agency should expand online payment options to include credit cards and payment service applications (ex. Venmo, Cash App, etc.)falseYears2025-09-23T23:05:03.000Z2026Currently, only checks or money orders are an acceptable form of payment for this type of license.The agency reserves applicants from the Maryland Association of Pilots every 2 years to enter the apprenticeship program. A maximum of 3 applicants can be admitted to the program when the need to replace current bay pilots arises. Interviews are conducted by the Board Selection Committee each summer to be admitted the following calendar year.2025-12-18T19:46:45.000Z34.019.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLTitle 11, Business Occupations and Professions, Annotated Code of Maryland. Title 09 Maryland Department of Labor Subtitle 26Radiologist Assistant Initial LicenseFor practitioners who seek to practice as a radiologist assistant in Maryland for the first time.2H.O. Section 14-5B-08; COMAR 10.32.10.05-2MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:50:17.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z1.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5B–10Speech Language Pathology Assistant Limited LicenseAllows for supervised practice in areas of speech-language pathology1COMAR 10.41.03Online (Web or Mobile)Smartsheets14100.0Determined by COMARTimely submission of required and requested documentationfalseYears2025-11-05T19:37:43.000Z2026Delayed receipt of required and requested documentation and/or delayed receipt of background check resultsOnce application is received, a member of the licensing team initiates the review and approval process2025-12-18T19:40:02.000Z30.027.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Animal Control Facility License RenewalRenews an existing animal control facility license annually.1Ag Article 2-305Online (Web or Mobile)Onestop for applications, and Salesforce database for processing.1100.0State Board of Veterinary Medical Examiners Fund established in Ag Article 2-303NofalseYears2025-10-10T17:13:44.000Z2026No. These are processed almost immediately.Applications are submitted through the onestop portal and are automatically processed within approximately 5 minutes through the salesforce database.2025-12-18T19:46:54.000Z31.031.0falseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDACOMAR 15.14.14.06 Responsible Individual. During the licensing process of an animal control facility they must identify a Responsible Individual. By regulation, the responsible individual may not have have been convicted of a felony offense or crime or infraction involving animal cruelty or neglect, or controlled dangerous substances in the 10 years preceding the designation as the responsible individual. This is important as the role requires them to work directly with animals and controlled dangerous substance.Switched application from custom build online portal to the onestop portal in 2024.Class 5 Wholesaler's License - WineSame as Class 1 for wine only. Additional location is $1,250 each.1MD Code Alcoholic Beverage and Cannabis Article 2-306Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant141250.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T18:27:07.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z4.021.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Cigarette Manufacturer LicenseThe licensee is authorized to operate one or more cigarette manufacturing plants and to sell unstamped cigarettes to licensed cigarette wholesalers located in Maryland, federal reservations, and to persons out of state. The licensee may store unstamped cigarettes in a licensed storage warehouse in Maryland.1MD Code Alcoholic Beverage and Cannabis Article 16-206Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant525.0General Fund - Statute 16-216Not at this timefalseYears2025-09-18T16:57:17.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z0.014.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Nursing Home Administrator (NHA) License ReinstatementApplication to reinstate the license of a nursing home administrator who has failed to renew the license for any reason, subject to specific requirements. The Board may not reinstate the license of a nursing home administrator who fails to apply for reinstatement of the license within 5 years after the license expires. However, the nursing home administrator may become licensed by meeting the current requirements for obtaining a new license2COMAR 10.33.01Online (Web or Mobile)BDCOMM Online Application System/Portal - BLTCAReinstatement applications and required documents are submitted via an online system; documents are stored and retrieved electronically by Board office staff ; however, staff conducts a manual review of the application and documents for completeness and determination that requirements have been met.3100.0General fundedAs part of the 8-year Regulatory Review and Evaluation Act (RREA), the Board is in the process of repealing and adopting new regulations, draft proposal 10.33.01- 10.33.08, which are more clearly organized and removes any ambiguity that may exit in the current regulations and includes regulations for the new licensing requirement, effective July 1, 2026, for Assisted Living Managers.falseYears2025-09-25T00:32:10.000Z2026Some ambiguity in various regulations and sections of COMAR 10.33.01 were identified.Reinstatement applications and required documents are submitted via an online application system and staff conducts a manual review of the application and documents for completeness and determination that requirements have been met.2025-12-18T19:39:17.000Z15.015.0falseDepartment of HealthBoard of Long-Term Care AdministratorsMDH10.33.01.06G, 10.33.01.07C, and 10.33.01.15The Board moved to an online application system/portal effective September 16, 2024.VLT Contractor (Form 1020)(Tier 2)Contractor license to contract with a video lottery operation licensee or other person to: g. Provide a service that is essential to the operation of a facility service, but has no contact with or access to a: i. Central operating system; ii. Facility’s video lottery system;iii. Video lottery terminal; or iv. Table game.5SG § 9‑1A‑04(a)(2) ; SG § 9-1A-06(a)(3) ; COMAR 36.03.02.14BOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary270750.0Education Trust FundNofalseYears2025-09-18T12:20:23.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.03.02.03 ; COMAR 36.03.02.0402-Cemetery CorporationAllows corporate cemeteries to operate in Maryland.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400Each paper application must be entered manually into the AS400, then given to the Executive Director for approval and once approved an invoice is manually created to email or mail to the applicant for payment.2200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205.IT Systems-new. This would allow online applications to be submitted directly to the office with a registration number automatically assigned, online payments that are able to be applied directly to each assigned registration/permit number before approval and thereafter, PDF Permits/Registrations to be printed by the applicant.falseYears2025-09-24T14:48:17.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:54:08.000Z66.066.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Apostille CertificationsA certification that verifies the authenticity of a public document and the official who issued it. It allows a document issued in one country to be recognized as valid in another country.0The 1961 Hague Apostille Convention; COMAR 14.09.02.01Mail, In PersonSOS Certifications Platfor.m, a legacy platform supported by Microsoft Access.SOS certification officers manually key in application data to generate a paper certificate.15.0Revenue collected from apostilles and certifications goes into the state's general fund.The SOS would be able to speed apostille and certification issuance while reducing administrative burdens in the short-term, but removing this step would align with global best practices and international e-Apostille compliance over the long-term. By removing Circuit Court certification of notaries, the SOS would be able to streamline its processes, and better able to automate and issue secure e-Apostilles digitally. Customers would no longer have delays, high shipping costs, and security vulnerabilities in transmitting physical apostilles abroad that currently exist.falseIndefinite2025-10-09T16:31:14.000Z2026Given that the SOS has the authority and access to certify notaries, and Maryland law is vague regarding the necessity of circuit certification for document authentication, the SOS is moving to remove the Circuit Courts from the authentication process. Customers would benefit by no longer having to make a trip to the Circuit Court to obtain a certification for their notary before submitting their documents to the SOS. Removing this step would bring Maryland in line with the majority of states that have no such step, but would also remove a major impediment to the implementation of digital apostilles and certifications in the future.• Customer gets documents notarized by a Maryland public notary. • Customer takes notarized documents to a Maryland Circuit Court clerk for certification in the county where the notary is commissioned. The Circuit Court authenticates the notary by accessing the SOS's notary database for verification. • Customer pays $1.00 fee to the clerk of the Circuit Court for a certificate. • Customer then brings the circuit court certified documents in person or mails them to the SOS for authentication.2025-12-18T19:46:43.000Z63324.063324.0falseSecretary of StateNoneSOSThere is no term limit imposed in Maryland but one may be imposed by the receiving country.Online Sports Wagering Operator (Form 4004)Conduct and operate mobile sports wagering for a Sports Wagering Licensee, as defined in the SG § 9-1E-01.5SG § 9‑1E‑05(a)(2); COMAR 36.10.06.02Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary27025000.0Blueprint for Maryland's Future FundNofalseYears2025-09-18T12:05:04.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:39:22.000Z0.00.0trueYes, to review the physical security design and to conduct pre-go live testing.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02Bingo Sponsored Principal Employee License (Form 3007) 10 or fewerYou must submit this form to begin the process of becoming licensed as an instant bingo facility principal employee in the State of Maryland.5Crim. Law § 12-301.1(c); COMAR 36.07.02.13HOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary7150.0Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T13:16:59.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.13H; COMAR 36.07.02.01FCanneryLicense to operate a food manufacturing plant in Maryland.1"H-G 21-305 COMAR 10.15.04.21"Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:25:39.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z4.04.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDH08-Registered Seller Sole Proprietor“Registered seller” means an individual registered to provide burial goods as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, MailAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:10:55.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:41:14.000Z9.09.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Speech-Language Pathology Assistant Full LicenseAllows for the supervised practice in areas of speech-language pathology2COMAR 10.41.11Online (Web or Mobile)Smartsheets14100.0Determined by COMARTimely receipt of required and requested documentation.falseYears2025-11-05T15:35:53.000Z2026Delayed receipt of required and requested documentation and/or delayed receipt of background check results.Once application is received, it is reviewed by a member of the licensing team for review and approval2025-12-18T19:40:02.000Z25.026.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Cigarette Wholesaler LicenseThe licensee is authorized to hold cigarettes for sale to another person for resale, sell cigarettes to a person authorized to receive same for resale, buy unstamped cigarettes directly from a cigarette manufacturer, hold unstamped cigarettes, purchase tobacco tax stamps as authorized by Section 12-303 of the Tax General Article, transport unstamped cigarettes in the state, and sell unstamped cigarettes to another licensed wholesaler if the Executive Director specifically authorizes.1MD Code Alcoholic Beverage and Cannabis Article 16-206Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5750.0General Fund - Statute 16-216Not at this timefalseYears2025-09-18T17:49:34.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z0.036.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Licensed Direct-Entry Midwife (LDEM)Licensed issued to an individual to practice direct-entry midwifery.2"MD Code, Health Occupations, § 8-6C-16 MD Code, Health Occupations, § 8-6C-18 COMAR 10.64.01.08 COMAR 10.64.01.17"MailCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO. Other manual tasks: The Direct-Entry Midwifery Advisory Committee reviews each application for initial licensure and renewal of licensure and makes a recommendtion to the Board to approve each application.45900.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications, and increasing the number of Board staff within the Practice department.falseYears2025-10-10T16:14:42.000Z2026Delays in processing licensures for direct-entry midwifery (DEM) can be attributed to incomplete applications and the review/approval process conducted by the DEM Committee. In cases where concerns are identified, the application may be referred to the Board's Complaint and Investigation Department prior to final approval by the Board."Applications for initial and renewal can be completed online, printed, and submitted by mail. https://mbon.maryland.gov/Documents/ldem-application.pdf"2025-12-18T19:46:54.000Z6.07.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-6C-16(c): https://govt.westlaw.com/mdc/Document/N46BA4540056011E59D2FC5E919201110?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Health Occupations, § 8-6C-20: https://govt.westlaw.com/mdc/Document/N472710D0056011E5BAE48088B05B4B21?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Original Firm PermitCPA firms that provide certified public accountancy services to Maryland clients must obtain a permit from the Board. This requirement also pertains to CPA firms that are located in other states.2Article - Business Occupations and Professions §2–401 (c) The Board shall grant or renew a permit to practice as a CPA firm to a partnership, limited liability company, or corporation that demonstrates its qualifications in accordance with this section.Online (Web or Mobile)Applications must be submitted through the online portal and are tracked in the AS400.775.0§2–209. (a) (1) Beginning on July 1, 2008, the Board may set by regulation reasonable fees for its services. (2) The fees shall be: (i) set so as to produce funds to approximate the cost of maintaining the Board; and (ii) based on the calculations performed by the Secretary of Labor under § 2–106.6 of the Business Regulation Article. (b) The Board shall publish the fee schedule set by the Board. (c) (1) Beginning on July 1, 2007, the Board shall pay all fees collected under this title to the Comptroller. (2) The Comptroller shall distribute the fees to the State Board of Public Accountancy Fund established in § 2–106.5 of the Business Regulation ArticleNofalseYears2025-09-25T15:16:50.000Z2026The processing of applications in a timely manner can be impeded by the amount a time a candidate takes to give us all required documentation.All corporations, limited liability companies, partnerships and limited liability partnerships are required to submit the following documents to support permit applications: -Federal Employer Identification Form (SS4) or (147C) -Evidence of the business' Good Standing status with the Maryland Department of Assessments and Taxation (SDAT). Evidence may be provided by printing a results screen from SDAT's Maryland Business Express database. Once the business entity is located through the search, click on the "View Business Details" link. Print that window, and send it to the Board. There is no fee due to SDAT for printing the window. -Verification of CPA firm permit status from the board of accountancy where the firm is headquartered -The Maryland Shareholder Form (Excel) -Articles of Incorporation (for corporations), partnership agreement, or organization or operational agreement Once these are received, we process the application.2025-12-18T19:45:38.000Z22.012.0falseDepartment of LaborState Board of Public AccountancyDoLArticle - Business Occupations and Professions §2–410 (a) Subject to the hearing provisions of § 2–412 of this subtitle, the Board, on the affirmative vote of a majority of its members, may deny a permit to any applicant, reprimand a permit holder, or suspend or revoke a permit: (1) for any applicable ground under § 2–315 of this title; (2) if the applicant or permit holder fraudulently or deceptively obtains or attempts to obtain a permit; (3) if the applicant or permit holder fraudulently or deceptively uses a permit; (4) if the applicant or permit holder fails to meet or continue to meet the qualifications or requirements set forth under § 2–402 or § 2–403 of this subtitle; or (5) if the applicant or permit holder has a partner, member, or corporate officer whose license has been suspended or revoked by the Board. (b) On suspension or revocation of a permit, the holder shall surrender to the Board the permit certificate of the holder. (c) At the end of a suspension period, the Board shall return to the permit holder the permit certificate surrendered under this section. (d) (1) Instead of or in addition to reprimanding the permit holder or suspending or revoking a permit under this subsection, the Board may impose a penalty not exceeding $5,000 for each violation. (2) To determine the amount of the penalty imposed under this subsection, the Board shall consider: (i) the seriousness of the violation; (ii) the harm caused by the violation; (iii) the good faith of the permit holder; and (iv) any history of previous violations by the permit holder.Physician Inactive Status RenewalTo maintain a license status for physicians in Maryland that does not authorize the practice of medicine.2H.O. Section 14-320; COMAR 10.32.01.05Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10218.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:51:32.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHPerfusionists Initial LicenseFor practitioners who seek licensure as a perfusionist in Maryland for the first time.2H.O. Section 14-5E-08; COMAR 10.32.20.06MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10300.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:27:30.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z14.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5E–11Developmental Disabilities Administration Provider CertificationDDA certifies professionals and agencies as Medicaid waiver service providers for individuals with intellectual and/or developmental disabilities. The Office of Health Care Quality is the licensing agency for providers.3Maryland statute: Md. Code Ann., Health Gen. §§ 7-903, 7-904 Maryland regulations: COMAR 10.22.02.01-1; COMAR 10.09.26.02; COMAR 10.09.36.02. Medicaid waiver programs: MD.0023 Community Pathways; MD.1506 Community Supports; MD.1466 Family Supports (note that MD.1506 and MD.1466 will terminate in October 2025 due to consolidation with MD.0023)EmailApplications are sent to a shared email inbox, providerapplications.dda@maryland.gov.Provider Services staff manually check the application packet to ensure all required documentation is present and complete. If the application is missing documentation or is incomplete, the Provider Services Staff will request clarifying information (custom email). If the application cannot be approved, the Provider Services staff will send a denial letter (manually generated and emailed based on a template). If the application is approved, the Provider Services staff will send an approval letter (manually generated and emailed based on a template). If the provider is requesting a license, the Provider Services staff will share the application with OHCQ (manually sending an email and updating a shared spreadsheet).360.0N/AAdditional staff resources would enable a more expeditious and thorough review of applications for certification or renewal of certifications. These staff members would contribute to both the processing of provider applications and all other provider support tasks, including quality monitoring and provider training. Beyond increasing the capacity for application review, applying new staff resources to provider training/education would positively impact the quality of applications received and, in turn, contribute to greater efficiency in reviewing applications. Beyond expanded staffing, the process mapping discussed under the previous question resulted in approximately two dozen recommendations for process improvement. Many of these recommendations have already resulted in changes at the DDA, such as changing this certification to a 3-year renewal cycle and instituting statewide tracking of all applications. The DDA continues its work to implement remaining accepted recommendations from this process. For example, the DDA will be working on standardizing training for Provider Services staff across all DDA Regional Offices, as well as on standardizing orientation and checklists for new providers.falseYears2025-09-25T00:21:35.000Z2026The DDA presently does not face significant statutory or regulatory barriers to timely application processing, but does face staff shortages in certain operational areas, including Provider Services. At present, responsibilities for Provider Services are combined with other, unrelated responsibilities in certain offices. Beginning in Calendar Year 2024, the DDA began undertaking a system-wide process mapping to identify areas for operational improvement. This included an analysis of the DDA provider certification process. The DDA identified various process factors that could potentially impede the timely processing of applications for this certification, such as a lack of differentiated applications for different provider types and a lack of limits on how many times a provider can reapply for certification.The assigned regional office reviews applications. Provider Services staff review the application packet to ensure it is complete and meets all requirements. If applicants are pursuing licensed services, their application is forwarded to the Office of Health Care Quality.2025-12-18T19:39:17.000Z532.046.0falseDepartment of HealthDevelopmental Disabilities Administration (DDA)MDHCOMAR 10.22.02.11B: “A licensee may not employ or contract with any person who has a criminal history which would indicate behavior potentially harmful to individuals, documented through either a criminal history records check or a criminal background check, pursuant to Health-General Article, §19-1902 et seq., Annotated Code of Maryland, and COMAR 12.15.03.”Off-Road Vehicle Registration StickerAllows the user to operate and ORV/OHV on designated use areas on DNR managed lands1NR 5-209Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)010.0Off-Road Vehicles FundNotrueYears2025-09-27T01:40:46.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z1028.01028.0falseDepartment of Natural ResourcesMaryland Forest ServiceDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/)Speech Language Pathology Limited LicenseAllows for the supervised practice of speech-language pathology1COMAR 10.41.03Online (Web or Mobile)Smartsheets14100.0Determined by COMARTimely submission of required and requested documentationfalseYears2025-11-05T21:36:40.000Z2026Delayed receipt of required and requested documention and/or delayed receipt of background check resultsOnce application is received, a member of the licensing team initiates the review and approval process2025-12-18T19:40:02.000Z340.0197.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Consumer Loan LicenseAllows a person to make loans governed by Maryland Consumer Loan Law; exempts a person from separate licensure under Installment Loan Law.1Financial Institutions §11-203.1Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.60850.0Allocated to Non-Depository Special Fund per statute.Applicant engagement--applicants do not always submit required documents promptly.falseYears2025-09-23T17:50:57.000Z2026NoApplications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z25.021.0falseDepartment of LaborOffice of Financial RegulationDoLDentist-Initial LicenseGeneral license for dentists2HO § 4-207(b); COMAR 10.44.20.02A(1)MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.5450.0The Board is self-funded all revenue collected is used for Board operations.By moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-24T17:59:44.000Z2026With the exception of incomplete applications, applications needing Board approval or review, missing qualifications, all other applications would need be processed without manual intervention.The application is either mailed in or completed online (https://mdbod.mylicense.com/eGov/Login.aspx), along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.2025-12-18T19:54:26.000Z312.0300.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given case depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Deer Muzzleloader Hunting License - ResidentThis stamp is required of all resident hunters in order to hunt deer during the Maryland deer muzzleloader season.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)06.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:32:34.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z44602.044602.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Firework Plant PermitThis license allows an approved company to manufacture explosives within the state of Maryland.3Safe Explosive Act 2002Online (Web or Mobile)Agency Website30150.0Indicate whether the allocation is determined by regulation.NofalseYears2025-09-23T14:23:45.000Z2026NoMaryland law requires the Office of the State Fire Marshal to conduct a criminal records check for any person requesting a license to possess, sell, or use explosives of any kind within the State of Maryland. In addition, a background and fingerprint check is conducted by the Federal Department of the Treasury’s Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), as required by the Safe Explosives Act of 2002. All sections of the application must be completed.2025-12-18T19:42:49.000Z6.06.0trueDeputy will go out and do an inspection if they have a magazine for storage (ammunition). The Special Operations Department conducts this inspection.Department of State PoliceState Fire Marshal, Office of theMSPMaryland Code, Public Safety Article § 11-106PA ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 15-308; COMAR 10.32.03.09Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10225.0The Physician Assistant statute (see H.O. 15-206) provides for fees collected to license and provide a rehabitation program to PAs, be paid into the Board of Physicians fund created by H.O. 14-207."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:33:42.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z4891.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 15–305Was paper, now onlineReciprocal Recognition of Out-of-State Radioactive Material LicensesAnyone who intends to use radioactive material from another state can obtian reciprocity as long as they are in Maryland for 180 days or less.12COMAR 26.12.01.01Email, MailExcelReview of the application and documentation; letter generated if application is not complete; payment needs to be verified via cash receipts213390.0Radiation Control Special Fund per law.Establish a portal system for submission of documentation.falseMonths2025-09-17T21:31:20.000Z2026Timely process is being met.Complete applicable RHP forms. Submit forms, documentation, and fees.2025-12-18T19:44:17.000Z42.033.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEAir Quality Permit to Construct (Synthetic Minor Permits)The Air Quality Permit to Construct (synthetic minor) is required prior to the installation or operation of any process or equipment capable of creating air pollution that is not exempt per COMAR 26.11.02.10 and does not qualify for an Air Quality General Permit to Construct AND requires federally enforceable limits on emissions to preclude applicability of federal major source requirements.0Environment Article, 2-401, COMAR 26.11.02Email, MailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.15010350.0Fee collected by payment transmittal as required by regulation and deposited into the Clean Air Fund.1. Modernized fill-in forms that can be submitted online. Applications are complicated, so this process cannot be fully automated. Online fee payment AFTER application fees are assessed by permit engineer following administrative completeness review. 2. Additional staff engineers and administrative staff to handle permit to construct workload. 3. Funding for training of new and existing staff to improve efficiency in technical review, calculating emissions, and determining applicable requirements.falseIndefinite2025-09-17T19:43:53.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:52.000Z23.015.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)It takes 18 months to construct the source and is on-going following construction.Resident Hunting License - JuniorLicense authorizes a resident of Maryland under 16 years of age to participate in the state hunting seasons.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)015.0Wildlife Management and Protection FundNotrueVariable2025-09-27T01:47:27.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z4371.04371.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Assistant Trainer of Thoroughbred horsesFor an individual to act for the main trainer when that person is absent109.10.01.57In Personas400manually key in paper application data30.0n/aN/AfalseYears2025-09-26T16:46:44.000Z2026N/AIn person2025-12-18T19:45:52.000Z105.0105.0trueYes. If an applicant has never held an Assistant trainers license applicant must serve one year as an apprentice under a licensed trainer, pass a practical exam given by a representative of the Maryland Thoroughbred Horsemen's Association, submit three letters of recommendations from three licensed trainers demonstrating the persons financial responsibility, reputation, ability to train and pass a written exam given by the Commission Stewards by at least 80%. If the applicant fails, the stewards may require the individual to wait no more than 6 months before retaking the test.Department of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemCrab meat plantLicense to pick and package MD crabmeat. in a food processing plant.1"H-G 21-305 COMAR 10.15.04.21"Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:04:15.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z21.021.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHNON-RESIDENT WINERY PERMITAuthorizes out-of-state wineries who produce less than 27,500 gallons of their own wine per year to sell and deliver wine to retailers in Maryland who are authorized under Maryland Law to receive them.1MD Code Alcoholic Beverage and Cannabis Article 2-135Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant350.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:18:55.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:44:22.000Z6.022.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Anesthesia-Class III Dental School Facility Permit-RenewalRenewal of facility Permit for the University of Maryland Dental School. The only "Facility Permit" issued by the Board. Dentists who wish to administer anesthesia at the Dental School must pass an evaluation at the facility.5HO § 4-205(a); COMAR 10.44.12.22 and COMAR 10.44.12.23; COMAR 10.44.12.24MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:13:18.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHDental Hygienists-Initial LicenseGeneral license for dental hygienists2COMAR 10.44.15.03CMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1275.0The Board is self-funded all revenue collected is used for Board operations.By moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-24T18:24:31.000Z2026With the exception of the renewal period, most of our applications are paper. The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:26.000Z200.0180.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given case depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.SW Facility License A-1 (Form 4001)Exclusive License that may only be issued to: VLT Operators with 1,000+ VLTs, professional sport league franchises, an NFL Stadium in PG county5SG § 9‑1E‑05(a)(1); SG § 9‑1E‑06(a)(1)(i);Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2702000000.095% to the Blueprint for Maryland's Future Fund / 5% to the Sports Wagering Assistance Fund.NofalseYears2025-09-18T11:39:03.000Z2026Delays sometimes happen when the agency must rely on applcants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the Sports Wagering Application Review Commission (SWARC). The MLGCC has final approval and issues the license.2025-12-18T19:39:22.000Z0.00.0trueYes, to review the physical security design and to conduct pre-go live testing.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02Independent Reference Laboratories (IRL) LicenseSFY 2023 - Initial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:35:35.000Z2026N/AASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z200.0117.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringIndividual Permit for Surface Discharge (Industrial, minor)The industrial surface water discharge permit is a combined state and federal permit under the National Pollutant Discharge Elimination System (NPDES). All industrial, commercial or institutional facilities that discharge wastewater (or stormwater from certain facilities) to surface waters of Maryland may need this permit. The permit is designed to meet federal effluent guidelines when applicable and also ensure the discharge satisfies State water quality standards.5Environment Article 9-301, 302, and 323 - 332Fax, MailETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.Some manual data entry36550.0Clean Water FundTo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseYears2025-09-17T23:33:58.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a completed and signed application including any required supplimental forms of documents. Billing for fees will occur once a draft decision is ready for public review.2025-12-18T19:39:14.000Z21.016.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEMaryland State Contractor Sprinkler LicensingAll Contractors who provide sprinkler work in the State of Maryland must be licensed by this Office in accordance with the Title 29, Subtitle 06, Chapter 05 of the Annotated Code of Maryland - Public Safety Article §6-206 and §§9-901 to 9-9052COMAR 29.06.05 - Public Safety Article §6-206 and §§9-901 to 9-905Online (Web or Mobile)One Stop Portal - Formability5300.0- Sprinkler license application fee payments are processed electronically via the following OFSM Payment website: https://www.velocitypayment.com/client/maryland/osfm/index.html - Sprinkler licensing fees are regulated by COMAR 29.06.05.04 (Q) - Funds are directed to the Maryland State General Fund in accordance with COMAR 29.06.05.04 (Q) (3)Our agency will be converting to a new software system by the end of 2025 or beginning of 2026 with the hopes of enhancing licensing reporting features.falseYears2025-09-22T11:38:41.000Z2026Incomplete applications/documentation submittals from applicantsInformation regarding the Sprinkler Licensing Process as it appears on our website as follows: Fire Sprinkler Contractor License Application - Licensing program for person who inspect, test, perform maintenance on, install, repair, modify or layout fire sprinkler systems in any residential and/or commercial building in Maryland. PLEASE READ THE INSTRUCTIONS BELOW BEFORE APPLYING. Failure to provide all documentation may result in delay and/or rejection (waiver) of your application. Approval time: 1 - 30 days; Completion Time: 5 - 30 minutes; Application Fee: $300 New, $200 Renewal; $500.00 Over 30 Days Renewal; $25.00 to upgrade current license/business address change. Online Application - Apply Online. 1. Gather Necessary Documents - The Following documents will be required for this application: a) Signed affirmation and notarized page for applicant; b) Signed affirmation and notarized page for Designated Qualified Individual (DQI); c)DQI's NICET certificate or Maryland PE License (for each named DQI); d) Current Certificate of Insurance naming this office as the certificate holder and containing a 30-day cancellation notice provision; e) Additional documents as required by the State Fire Marshal's office. 2. Complete application - You will need to create a OneStop account in order to submit this application. Once you are logged into your account, you may click the Apply button above. 3. Pay the application fee - You must submit payment for your non-refundable application fee before the Office of the State Fire Marshal will review your submission. Once you submit your application, you will be able to pay your fee directly through the system.2025-12-18T19:46:13.000Z151.0149.0falseDepartment of State PoliceState Fire Marshal, Office of theMSPCOMAR 29.06.05.05(A)(7)- The State Fire Marshal may deny a license to an applicant, reprimand a licensee, or suspend or revoke a fire sprinkler contractor license if the applicant or licensee: Is convicted of any felony or misdemeanor violation of the State Fire Code or the fire code of any other state or the District of Columbia (by the fire sprinkler contractor or applicant, or any employee of the fire sprinkler contractor or applicant).Public AdjusterFor compensation acts or aids, solely in relation to first–party claims arising under an insurance policy that insures the real or personal property of the insured, on behalf of the insured in negotiating for, or effecting the settlement of, a claim for loss or damage covered by an insurance policy0Insurance Article §10-401Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1050.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseVariable2025-09-24T17:56:36.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z466.0415.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §10-410Two years; expiring on last day of birth monthAir Quality State Permit to OperateThe Air Quality State Permit to Operate applies to certain facilities with the potential to significantly affect air quality, as specified in COMAR 26.11.02.13.5COMAR 26.11.13Email, MailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.1200.0Annual on-going emissions based fee collected by invoice and deposited into the Clean Air Fund.Recommendations related to permits to construct would also apply here. Also, implementing a more efficient invoicing system, payment system, and liabilities resolution process are recommended.falseYears2025-09-17T20:20:35.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:59.000Z88.090.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)58-Non-Profit No Goods Sold Pet CemeterianRegistered cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:00:26.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Birth CertificateCertificate of live birth registration0COMAR 10.03.01.08Online (Web or Mobile), Mail, In PersonVSA Work Order Management SystemApplications are reviewed and entered into VSA's Work Order Management System for processing.110.0State GFIn order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.falseIndefinite2025-09-24T16:39:35.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issue if the customer meets the requirement to receive the vital record.2025-12-18T19:54:08.000Z255436.0255436.0falseDepartment of HealthPublic Health Administration (PHA)MDHOn request, for birth, death, and marriage records only, the Secretary may disclose data or issue certified copies of vital records, original certificates, or information when satisfied that the applicant has a direct and tangible interest in the content of the record.Submerged Archaeological Historic Property – Data Recovery PermitThe Maryland Historical Trust (MHT), through the Maryland Maritime Archaeology Program (MMAP), regulates and manages all prehistoric and historic cultural remains in, partially in, or submerged beneath state waters. Additionally, MMAP is responsible for the administration of the Submerged Archaeological Historic Property Act and its implementing regulations as well as applications for research, recovery, or construction projects; site assessments; and evaluations for National Register eligibility. MMAP also assists governmental agencies and their program clients to meet their statutory historic preservation responsibilities through the project review and compliance process. The Submerged Archaeological Historic Property Act and associated regulations require MHT to “establish a program for issuing and administering permits for activity that involves the removal, excavation, destruction, injury, or disturbance of submerged archaeological historic property on land over which the State has sovereign control.” (§ 5A-341(e)) A data recovery permit may be issued to an applicant to conduct data recovery on submerged archeological historic property if the applicant has submitted evidence of submerged archeological historic property as a result of an intensive survey permit previously issued by MHT for the same location.9Annotated Code of Maryland State Finance and Procurement Article §5A-340, §5a-341(e) and (f), implemented through the Code of Maryland Regulations Title 34, Subtitle 04 Chapter 03.Mail, EmailN/AApplication forms and instructions for their completion are sent via e-mail; submissions are typically received via e-mail but occasionally by mail.300.0N/AN/AfalseMonths2025-09-18T02:34:17.000Z2026MHT staff are currently able to process complete permit applications consistently within 30 days. If staffing levels decline, this may no longer be possible. Typically the only processing delays are on the applicant side if MHT requires additional information.Application forms and instructions for their completion are sent via e-mail; submissions are typically received via e-mail but occasionally by mail.2025-12-18T19:39:22.000Z2.02.0trueThe issuance of the permit does not require a field agent per se. However, a permit may contain provisions requiring monitoring of the permit activity by a monitoring archeologist (typically MHT’s MMAP staff, although it could be some other professional meeting the qualifications standards as described in the response to question 5) to ensure compliance with the provisions of the permit, the Act, and the regulations. Except for certain noncommercial applicants that may be conducting the permit activities through a cooperative arrangement with MHT, the permittee is financially responsible for the cost associated with MHT's monitoring of the permitted activity.Department of PlanningMaryland Historical Trust (MHT)MDPThere is no specific requirement preventing someone with a criminal history from applying. However, a successful applicant can have a permit suspended or revoked for legal violations. COMAR 34.04.03.15A allows for the suspension of a permit if there is reason to believe that the terms and provisions of a permit or other applicable law or regulation are being violated. COMAR 34.04.03.15B(3) and (4) provide for the revocation of a permit for violation of the permit provisions or violation of the Act, regulations or other pertinent laws.15-Registered Sales Counselor“Registered sales counselor” means an individual employed by a cemetery or burial goods business who provides burial space, goods, or services.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3100.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:12:21.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z180.0180.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.PA Delegation AgreementsFor licensed physician assistants to complete with a Maryland-licensed physician in order for the physician assistant to perform certain delegated duties.1H.O. 15-302 (Requirement eliminated in amendment, effective 10/01/24); COMAR 10.32.03.05 - .06OtherBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10200.0The Physician Assistant statute (see H.O. 15-206) provides for fees collected to license and provide a rehabitation program to PAs, be paid into the Board of Physicians fund created by H.O. 14-207."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseIndefinite2025-09-25T01:35:11.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z501.0falseDepartment of HealthState Board of PhysiciansMDHUntil terminated by the PA or physician.Dental Hygienist-VolunteerAllows an out of state licensed dental hygienist to provide pro bono care. No fee for license2HO § 4-101(i)(2)(iv); HO § 4-308(g); COMAR 10.44.24MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.10.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-29T13:41:24.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:06.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHFirework Discharge PermitThis application permits the discharge of display fireworks for a public or private show. All applications must be submitted by a Maryland-certified fireworks company on behalf of the sponsor.1NFPA 1123, 2018.Online (Web or Mobile)Agency website3050.0Indicate whether the allocation is determined by regulation.NofalseIndefinite2025-09-23T14:03:49.000Z2026NoThis permit is processed by reviewing the online application and determining approval based on the documentation submitted2025-12-18T19:42:49.000Z656.0656.0falseDepartment of State PoliceState Fire Marshal, Office of theMSPIf firework show is the next day the license is only good for that dayManaged Care OrganizationsAuthorizes healthcare organization to coordinate and manage healthcare services for its members.0Health - General Article § 16-102.4 and COMAR 31.12.06.Online (Web or Mobile), MailOnline Portal-UCAA https://authenticate.naic.org/. Applications are then downloaded into the MIA's shared drive, then a case is then created in SalesForce for correspondence and tracking.Review applications for completeness; Perform in-depth statutory compliance with laws and financial requirements; Review background investigation reports; Prepare the memo to the Commissioner.211025.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance Article.N/A.falseIndefinite2025-09-25T15:31:29.000Z2026N/A.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A case is then created in SalesForce for correspondence and tracking.2025-12-18T19:45:55.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Does not expire.Music TherapyAllows for the full scale practice of music therapy.2COMAR 10.41.03Online (Web or Mobile)Smartsheets14150.0Determined by COMARTimely submission of required and requested documentation.falseYears2025-11-05T18:46:17.000Z2026Delayed receipt of required and requested documentation and/or delayed receipt of background check results.Once application is received, a member of the licensing team begins the review and approval process.2025-12-18T19:40:02.000Z10.021.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Pharmacy PermitPermit that allows pharmacies to operate in the State of Maryland2COMAR 10.34.14Mail, Online (Web or Mobile)System Automation - MyLicense - Licensing SoftwarePaper applications that have to be mailed in.1700.0Revenue collected are incorporated into or fiscal budget.Create initial online applicationsfalseYears2025-10-14T19:08:18.000Z2026noApplication is processed through lockbox, then reach the data integrity group who enters all information into the system. Once in the system the licensing specialist reviews the applications and issues a license. Data integrity then prints the license and mails it out to the applicant.2025-12-18T19:51:39.000Z2200.02017.0trueInspectors will inspect the opening and closings of pharmacies along with annual inspections to ensure they are up to regulations.Department of HealthBoard of PharmacyMDHPreceptor CertificateAn individual certified to serve as an instructor in an Administrator-In-Training (AIT) program, pursuant to the law and these regulations.010.33.01EmailNone; submission of documents via email.Required documents are submitted via via email and staff conduct a manual review of the documents for completeness and determination that requirements have been met.300.0Not applicableAs part of the 8-year Regulatory Review and Evaluation Act (RREA), the Board is in the process of repealing and adopting new regulations, draft proposal 10.33.01- 10.33.08, which are more clearly organized and removes any ambiguity that may exit in the current regulations and includes regulations for the new licensing requirement, effective July 1, 2026, for Assisted Living Managers.falseIndefinite2025-09-25T02:12:33.000Z2026Some ambiguity in various regulations and sections of COMAR 10.33.01 were identified.Required documents are submitted via via email and staff conduct a manual review of the documents for completeness and determination that requirements have been met.2025-12-18T19:45:28.000Z14.014.0falseDepartment of HealthBoard of Long-Term Care AdministratorsMDHHealth Occupations Article, §9-302.1, Annotated Code of Maryland and COMAR 10.33.01.15Must recertify at 5 years or more if they have not precepted an AIT Program in that period of time.Private Detective CertificationAny person who wishes to be employed as a private detective in Maryland must obtain a private detective certification. A private detective is an individual who is at least 18 years of age and is employed by a private detective agency to provide private detective services. Private Detective services include, but are not limited to: conducting investigations, securing evidence for use before any investigating committee or board of arbitration, non-uniformed personal protection, and locating or apprehending fugitives from justice.3Business Occupations and Professions §13–401Online (Web or Mobile)Private Detective Certification applications are initiated by the applicant, submitted to the Licensing Division by the applicant's sponsoring agency/employer and processed to completion by the Licensing Division in the Licensing Portal.9015.0All application fees collected by the Licensing Division are allocated to the General Fund. The private detective certification application fees are collected electronically upon application submission in the Licensing Portal.Increased automation in the Licensing Portal and additional manpower.falseYears2025-10-15T02:00:55.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant or the agency for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a final decision on the application.2025-12-18T19:51:39.000Z757.0675.0falseDepartment of State PoliceCriminal Investigation BureauMSPBusiness Occupations and Professions §13–401 (b) An individual who is not certified as a private detective may provide private detective services in the State if: (3) after a preliminary background investigation, the Secretary determines that the provision of private detective services by the individual would not result in a potential threat to public safety; §13–403. To qualify for certification as a private detective, an employee of or applicant for employment with a licensed private detective agency shall: (1) meet the standards set by the Secretary COMAR 29.04.08.03 C. The applicant may be denied a private detective identification card if the applicant: (1) Has been convicted of a crime of violence, which is defined here as: (a) Abduction; (b) Arson; (c) Burglary, including common law and all statutory and storehouse forms of burglary offenses; (d) Escape; (e) Housebreaking; (f) Kidnapping; (g) Manslaughter, excepting involuntary manslaughter; (h) Mayhem; (i) Murder; (j) Rape; (k) Robbery; (l) Sodomy; or (m) An attempt to commit any of the above offenses, or assault with intent to commit any other offense for which the court sentences an individual to imprisonment for more than 1 year; (2) Has been convicted of a felony; (3) Is a habitual drunkard; (4) Is a fugitive from justice, which is defined as a person who has fled from a sheriff or other peace officer within this State, or who has fled from any state, territory, or the District of Columbia, or possession of the United States, to avoid prosecution for a crime of violence or to avoid giving testimony in any criminal proceeding; (5) Is addicted to or a habitual user of narcotics, barbiturates, or amphetamines; (6) Has been confined to a mental institution for treatment of a mental disorder or disorders, unless there is attached to the application a physician's certificate, issued within 30 days before the application, certifying that the applicant is of no danger to the applicant or others; (7) Has falsified any information on the applicant's application; or (8) Has been convicted of any criminal act directly related to the applicant's employment with a detective agency licensed or required to be licensed by the State Police.January 2025 - The private detective certification application was converted from a paper application submission process and fee collection to an electronic submission and fee collection process in the Licensing Portal.Retriever Training PermitThis permit is required to train retriever hunting dogs with the use of captive reared game birds.0COMAR 08.03.09.09Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:56:36.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z816.0816.0trueThe permittee must have a Maryland hunting license or a Hunter Safety Training Course.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Hospitals (HOSPITAL) LicenseInitial License FY230HG § 19-318 COMAR 10.07.01.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:10:11.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:38.000Z1.01.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.01.32A COMAR 10.07.01.32BSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringDentist-Retired VolunteerAllows a retired Maryland dentist to provide pro bono care. No fee for license2HO § 4-101(j);HO § 4-308©; COMAR 10.44.24MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.10.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:49:15.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:46:16.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHViatical Settlement BrokerAn insurance producer who on behalf of a viator and for a fee, commission, or other valuable consideration offers or attempts to negotiate viatical settlement contracts between a viator and one or more viatical settlement providers0Insurance Article §8-601.Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.10250.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseDays2025-09-25T13:30:28.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:45:28.000Z80.075.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §8-309Commercial Hook & LineRequired to commercially fish with a hook and line1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:27:57.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z167.0167.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Board for the Certification of Residential Child Care Program ProfessionalsRestatement Residential Child Care Program Administrator - This individual is reinstated to practice as a program adminstrator who failed to renew the license2Health Occupations Title 20 Title 10 Subtitle 57Online (Web or Mobile), Mail, In PersonBoard's Cashlog licensing systemBoard staff reviews applications and documents manually.30200.0General funds - COMAR 10:57:07 - Fees Health Occupation Article 20-206nofalseYears2025-10-09T19:13:20.000Z2026noBoard staff processes applications that are sent via online portal, mail or in-person drop off.2025-12-18T19:46:43.000Z2.02.0trueBoard staff reviews application and supporting documentsDepartment of HealthNoneMDHTitle 20-313Board moved to an online applications in June, 2024; however Board continues to accept mail in paper applicationsAlcohol Awareness Instructor PermitAuthorizes an employee or agent of an alcohol awareness program permit holder to conduct alcohol awareness training, with certification granted by the program.1MD Annotated Code Alcoholic Beverage and Cannabis Article 2-159Online (Web or Mobile), MailStarting June 11th, 2025 - the ATCC primarily receives applications via OneStop which is tied to our licensing platform Salesforce. These applications are reviewed and processed.25.0General Fund - Statute 3-107NofalseYears2025-09-16T13:54:24.000Z2026NoThe ATCC receives the application primarily via OneStop which is tied to our licensing platform Salesforce. These applications are reviewed and processed.2025-12-18T19:43:35.000Z33.0263.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved from paper applications to OneStop starting June 11th, 2025Reinstatement of Lapsed License-Dental HygienistDental Hygienist License Reinstated-Begins 31 Days After License Expiration-Up to 3 Years2HO § 4-311(1); COMAR 10.44.10.03CMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1275.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T15:07:37.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:39.000Z15.015.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.PA RenewalFor practitioners who intend to continue practicing in Maryland.2H.O. Section 15-307; COMAR 10.32.03.09Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10176.0The Physician Assistant statute (see H.O. 15-206) provides for fees collected to license and provide a rehabitation program to PAs, be paid into the Board of Physicians fund created by H.O. 14-207."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:32:24.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z27.0falseDepartment of HealthState Board of PhysiciansMDHPreliminary Certificate of Registration (PCoR)A first-step in the certification process as a continuing care retirement community (CCRC), where certificates are issued to CCRC Providers following MDoA approval of a feasibility study pursuant to Section 10-409 the Human Services Article of the Annotated Code of Maryland (“HSA”), COMAR 32.02.01.05, and COMAR 32.02.01.07. To obtain this certificate, Providers must submit an application in accordance with Section 10-411 the Human Services Article of the Annotated Code of Maryland (“HSA”) and COMAR 32.02.01.07.2HSA §10–411 and COMAR 32.02.01.07EmailGoogle Suite (Gmail and Google Sheets)MDoA manually uploads submitted applications to its shared drive for record keeping, completes individual checklists for each application depending on the information submitted, and corresponds with providers via email if information is missing or there are questions about the application.300.0Not applicable; however, MDoA may assess a fee related to changes to the applicant/provider's feasibility study, which would have been approved prior to submission of their application for PCoR. In that event, the amount of any re-assessed fee may not exceed the amount originally assessed as part of the feasibility study application according to COMAR 32.02.01.03. All collected fees are allocated to the continuing care special fund pursuant to HSA §10–405. Feasibility study pricing structure is pasted below in accordance with COMAR 32.02.01.03. (2) When new units are to be created and the project is neither an expansion nor a renovation, the following fees shall accompany the feasibility study: (a) $14,000 for 1—99 new units; (b) $20,000 for 100—199 new units; (c) $30,000 for 200—499 new units; (d) $40,000 for 500—999 new units; and (e) $50,000 for 1,000 or more new units.Availability of more funds to integrate this application onto the OneStop application.falseYears2025-09-11T14:18:45.000Z2026Human resource factors. Depending on the current program manager's workload or whether the agency is undergoing a recertification season for its nearly 40 existing providers, processing times vary significantly.The provider will fill out a form posted on our agency's webpage and submit it to our intake inbox, ccrchousingservices.mdoa@maryland.gov. Once received, MDoA will conduct a review of the submitted material to ensure that the submitted material complies with Section10-411 the Human Services Article of the Annotated Code of Maryland (“HSA”), COMAR 32.02.01.06, and COMAR 32.02.01.07. Approval is also granted based on those sections of the law.2025-12-18T19:39:23.000Z0.00.0falseDepartment of AgingNoneMDoAExplosive Licenses - BlastersThis license qualifies an individual load and fire a blast in the state of Maryland.3Safe Explosive Act 2002Online (Web or Mobile)Agency Website3060.0Indicate whether the allocation is determined by regulationNonefalseYears2025-09-23T14:49:47.000Z2026NoIn order for a Registration Application to be processed in a timely manner, applicants must submit all required documentation at the time of application. The following check-off list outlines the items that must accompany the application: Complete Application Form – All sections filled out accurately. Supporting Documentation – Attach all required documents as specified. Payment – Include applicable fees (if required). Any Additional Requirements2025-12-18T19:46:45.000ZfalseDepartment of State PoliceState Fire Marshal, Office of theMSPMaryland Public Safety Article Title 11 & COMAR Title 26Licensed Clinical Professional CounselorAn individual who is authorized by law to practice a health occupation, which includes the diagnosis, prevention, treatment, and amelioration of psychological problems and emotional or mental conditions of individuals or groups, and has been approved by the Board. This individual has completed the Board requirement of Clinical hours and no longer requires supervision.2Md. Code Ann., Health Occupations Title 17; COMAR 10.58 (chapter varies by credential); COMAR 10.58.05 (Professional Counselors)MailApplications are submitted by mail using PDF forms available on the Board’s website. All processing is completed manually by Board staff (data entry, document review, and decision-making).Manual review of transcripts/supervision and CHRC30200.0All application fee revenue is deposited into the Board of Professional Counselors and Therapists Fund, a special fund established under Health Occupations Article §17-206. By statute, this revenue is allocated to cover the Board’s operating expenses, including licensing, administration, and enforcement.”Online Application system, more structured online uploads, clearer checklists, and additional staffing.falseYears2025-09-24T22:44:48.000Z2026Incomplete applications; pending CHRC results; supervisor/education verification delays; quorum-dependent Board approvalsApplication intake → CHRC receipt → education/experience verification → examination/status verification → Board review → issuance/denial2025-12-18T19:39:17.000Z1689.0662.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHYes – HO §17-501 & §17-501.1; COMAR provisions re: character and fitnessPharmacy Intern - Graduate LicenseLicense for pharmacy student graduates to work as a pharmacy intern in the State of Maryland.2COMAR 10.34Mail, In PersonSystem Automation - MyLicense OfficePaper Application sent through mail.145.0Revenue collected becomes part of next year's fiscal budget.initial online applicationfalseYears2025-10-14T18:39:42.000Z2026noApplication is processed through lockbox, then reach the data integrity group who enters all information into the system. Once in the system the licensing specialist reviews the applications and issues a license. Data integrity then prints the license and mails it out to the applicant.2025-12-18T19:51:39.000Z27.018.0falseDepartment of HealthBoard of PharmacyMDHCaptive Reptile and Amphibian PermitThis permit is required for any state resident that intends to collect or possesses a specific number of individuals of certain species of native herpetiles.0COMAR 08.03.11 & 10.06.01.22, NR 10-902In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and dated processing in the Wildlife Permits database.1410.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:07:34.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z130.0130.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through December 31 (not to exceed 1 year)Hospital Laboratories (HL) LicenseSFY2023 Initial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:26:40.000Z2026N/A"ASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements"2025-12-18T19:45:55.000Z1.01.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringAnnual Elevator Certificate - Full Day InspectionCertifies the passing of an annual inspection of an elevator.1Public Safety 12-812(b), 12-808 and COMAR 09.12.81.07(C)EmailEmailEntering information received via email2500.0Revenue from the state inspection fees is paid directly to the Elevator Safety Review Board fund (Public Safety-12-809(c)(2))."There are a few ways to not only decrease the processing time which I will outline below: 1) Decrease the amount of days that a 3rd party inspector has to submit their inspection report from 30 days to 14 days in regulation (COMAR 09.12.81.08(E)). Most surrounding jurisdictions have a 14 day limit. 2) Add on to our existing contract for System Automation a 3rd party portal in which 3rd party inspectors and inspection company’s can enter their reports directly into this portal and have the units update after a short review process from staff. This process would be set up to have to meet with inspection criteria to be entered successfully or the report will be rejected. SA already has the ability to produce this. 3) Add on to our existing contract with System Automation a public portal in which any member of the public could enter a unit registration number and have the ability to see the status of the unit and to print their own certificates. SA already has the ability to do this as well. If all three of these outline features are met, this could have a certificate in an owners hands the same day of the passing inspection depending on when the inspector enters the report but no later than 14 days if the inspector follows the new requirement of regulation. As it stands today, if the inspector follows the regulation at 30 days, the best we could do is 4 days if submission was same day, and worst case scenario, if submitted at day 30, 30-35 days. As a side note: New laws regarding witnessing of inspections by elevator mechanics and scheduling for three entities (3rd party inspections, elevator mechanics, and fire alarm company) for the same day has been a hindrance on owners causing many scheduling delays. These scheduling delays are causing certificate delays as well as elevator citations. "falseYears2025-09-26T15:36:58.000Z2026N/ARegistrations are accepted, a registration number is produced immediately, an inspection is scheduled immediately, and if the unit passes a certificate is issued within 1-2 business days.2025-12-18T19:45:39.000Z951.0trueThe certificate issued requires a passing an elevator inspection.Department of LaborDivision of Labor and Industry (DLI)DoLHome Health Agencies FY23Initial License0HG § 19-705 HG § 19-707 HG § 19-711 Timeline = HG § 19-712Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T19:25:24.000Z2026N/AOnline Electronic Submission2025-12-18T19:41:19.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application processNon-ExpiringPUBLIC TRANSPORTATION PERMITAuthorizes the operation of a warehouse for the storing of alcoholic beverages in Maryland for the account s of other persons, and transportation of alcoholic beverages into, within, through and out of the state of Maryland. Monthly reports will be required.1MD Code Alcoholic Beverage and Cannabis Article 2-119Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant575.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:31:11.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z296.0802.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Limited Hospice Care Programs LicenseInitial Fy230HG § 19-905 COMAR 10.07.21.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:39:27.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.21.04D(1)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringVendor"Any person who provides non-gaming or non-sports wagering goods and services to a Sponsoring Entity."5COMAR 36.10.06.11 Registration – no licenseOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2100.0Education Trust FundNofalseYears2025-09-18T12:28:00.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z224.0221.0falseState Lottery and Gaming Control AgencyNoneMLGCAEnterprise Zone Tax CreditMaryland Tax Credit Employer Certification0N/AMail, Emailn/aManually enter data into system900.0n.aN/AfalseIndefinite2025-09-26T13:57:44.000Z2026N/AManually enters applications into data system2025-12-18T19:42:58.000Z5.05.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLOne time issuance per new hired employeeAnesthesia-Class III-Additional Location-Evaluation NecessaryDentists-Additional Location Permit Issued if Applicant Holds a Permit at a Location and Seeks Same Level Permit at Additional Location-Facility and Second Location Facility is Evaluated and dentist passes simulated emergency management evaluation with Staff5HO § 4-205(a); COMAR 10.44.12.13BMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:05:49.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z30.030.0falseDepartment of HealthBoard of Dental ExaminersMDHPolysomnographic Technologists (PT) - Initial LicenseFor practitioners who seek to practice as a polysomnolgraphic technologist in Maryland for the first time.2H.O. Section 14-5C-08; COMAR 10.32.06.04MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10200.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:37:56.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z11.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5C–12Long Term Care Facilities (LTC) LicenseSFY 2024 - Initial License0HG § 19-1401.1 HG § 19-1401.2 COMAR 10.07.02 COMAR 10.07.02.03 Timeline = COMAR 10.07.02.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.1200.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-26T01:30:39.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:41:23.000Z15.015.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringSupervised Genetic CounselorFor practitioners who meet certain requirements to practice as a genetic counselor before taking the certification exam for a certain period of time.1H.O. Section 14-5G-14; regulations in processOnline (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10100.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:10:20.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z5.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5G–11Forensic Laboratories (FL)FY 20240HG § 17, Subtitle 2A, Section 17-2A-06MailASPEN (ACO) DatabaseReview documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T16:48:23.000Z2026N/A"ASPEN (ACO) Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon ExpiringLife Accident & HealthInsurer license to engage in the named insurance business in Maryland.0Insurance Article §§4-112, 6-203, 14-408Online (Web or Mobile), MailOnline Portal-UCAA https://authenticate.naic.org/. Applications are then downloaded into the MIA's shared drive, then a case is then created in SalesForce for correspondence and tracking.Review applications for completeness; Perform in-depth statutory compliance with laws and financial requirements; Review background investigation reports; Prepare the memo to the Commissioner. All insurers are expected to utilize the online company licensing renewal process. However, if there are extenuating circumstances that will not allow you to renew online, you may renew your certificate of authority by submitting a paper application.601500.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleNone.falseVariable2025-09-25T13:41:36.000Z2026None.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A case is then created in SalesForce for correspondence and tracking.2025-12-18T19:45:28.000Z7.05.0trueThe Financial Regulation Division reviews background investigation reports; Prepare the memo to the Commissioner.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Expires annually July1.Refuse Disposal Permit (Municipal Landfill)Permit to operate a municipal landfill.5Title 9, Subtitle 2Mail, EmailAccessReview permit application and required documentation, enter key information into the Environmental Tracking System (ETS).10800.0No feeOnline permitting portal system for application and required documentation submission.falseYears2025-09-16T15:45:08.000Z2026NoneReview permit application and required documentation.2025-12-18T19:43:35.000Z5.06.0falseDepartment of the EnvironmentLand and Materials AdministrationMDELicense Massage Therapist (LMT) and Registered Massage Practitioner (RMP)Allows an LMT to practice massage therapy in the State, including in a healthcare setting. Allows an RMP to practice massage therapy in the state, but not in a healthcare setting.2MD Code, Health Occupations, § 6-301, MD Code, Health Occupations, § 6-501Online (Web or Mobile), Email, MailThe tool was developed in-house and has no name. Applications and payments are submitted online. Applicants are able to upload documents requested by staff, and see the status on their application as it moves through the review process.Some emailed documents submitted by applicants must be uploaded by the Board staff.3380.0The allocation is determined by regulation. $150 is allocated to the application fee. $180 is allocated to the examination deeOnline interface with primary source document providers and CJIS, thereby reducing the wait time for required information. Also, applicants must submit a completed application package at the time of initial submission.falseYears2025-11-03T18:46:58.000Z2026The timely receipt of the criminal history records check reports and timely responses from applicants when supplemental documentation is requested.Applications are processed in the order in which they are received.. Priority is given to applications received from active service members, Veterans, and spouses of service members. Application receipt acknowledgment emails are sent to applicants within 2 business days.2025-12-18T19:54:26.000Z238.0214.0falseDepartment of HealthBoard of Massage Therapy ExaminersMDHMD Code, Health Occupations, § 6-303; MD Code, Health Occupations, § 6-304(d)(2)The Board moved from a paper to an online application and payment process in 2025.Instant Bingo Facility License Renewal 11 or more machinesRENEWAL of “Facility license” means a license awarded by the Commission to operate an instant bingo facility.15Crim. Law § 12-301.1(c); Crim. Law § 12-308; COMAR 36.07.02.11A(1)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2702500.0Education Trust FundNofalseYears2025-09-18T13:25:39.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0trueYes to inspect the facility and systemsState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.11I(2)(b)Vessel RegistrationRegistration is required for use of a vessel in Maryland waters2NR 8-712In Person, MailCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined and available on MD OutdoorsDocuments are reviewed for accuracy, content and signatures before issuance024.0State Boat Act FundCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all userstrueYears2025-09-27T03:52:25.000Z2026Currently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all usersApplications are accepted in any DNR License Service Center or through mail2025-12-18T19:54:06.000Z84524.084524.0falseDepartment of Natural ResourcesLicensing and Registration ServiceDNRYes. The online licensing system that is used to process documents changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025NON-RESIDENT DISTILLERY PERMITauthorizes out-of-state distilleries who produce not more than 100,000 gallons of their own liquor annually to sell and deliver their own liquor to retail license holders in Maryland who are authorized under Maryland Law to receive it. The permit should be displayed prominently so that the public can easily see it.1MD Code Alcoholic Beverage and Cannabis Article 2-132.1Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5100.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:13:59.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z9.019.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Lead Paint Training Course ApprovalsAllows an individual to train workers, supervisors, inspectors, or risk assessors how to properly abate lead based paint.90Title 6, Subtitle 10 of the Environment Article ; COMAR 26.16.01Online (Web or Mobile)Lead Registration Certification Accreditation (LRCA)90300.0Lead Accreditation FundNofalseDays2025-09-17T22:03:09.000Z2026Applications may be delayed or rejected if the applicant has an unresolved issue with the MD Comptroller's office for non-payment of an account, especially non-payment of child support. Applications may also be rejected if the applicant has a history of violations with the Program, and the previous accreditation status was revoked due to lead-related violations.Applicants must submit an application through the online portal (Lead Registration Certification and Accreditation / LRCA).2025-12-18T19:44:17.000Z0.00.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEPerfusionists ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 14-5E-13; COMAR 10.32.20.10Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10300.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:29:55.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5E–11Was paper, now onlineApprentice estheticianAn individual who is learning to practice Esthetic Services in a beauty salon that holds a beauty salon permit under supervision2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data211.0Statute- Special Fundn/afalseYears2025-09-26T19:40:21.000Z2026n/aWeb application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z50.050.0trueNo, a field agent is not required. We vet the sponsor and the salon where the apprentice will be completing their program to ensure they meet the qualifications of the program. Once this verification is complete and all licenses are confirmed to be in good standing, the license is issued.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLDental Hygienist-Inactive Registration CertificateAllows a dental hygienist to place their license on inactive status. May not practice dental hygiene while the license is inactive.2HO § 4-310; COMAR 10.44.11MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.175.0The Board is self-funded all revenue collected is used for Board operationsMyLicensing Office (MLO)falseYears2025-09-26T18:35:14.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z85.084.0falseDepartment of HealthBoard of Dental ExaminersMDHJob Creation Tax Credit (JCTC)Businesses that create a minimum number of new full-time positions may be entitled to state income tax credits of up to $3,000 per job or $5,000 per job in a "revitalization area.1Economic Development Article, Title 6, Subtitle 3 of the Maryland Code. Section 6-301Online (Web or Mobile), Email, MailSharepointThe data from applications is entered into an Excel spreadsheet.240.0N/AN/AfalseYears2025-09-19T18:49:32.000Z2026Yes. Statutory/regulatory factors.An applicant must send Commerce a Notice of Intent and then submit a Preliminary Application and then a Final Applications once the requirements (per statute) of the program have been met.2025-12-18T19:46:01.000Z11.011.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMOnline PortalIndividual Permit for Surface Discharge (Industrial, renewal or major)The industrial surface water discharge permit is a combined state and federal permit under the National Pollutant Discharge Elimination System (NPDES). All industrial, commercial or institutional facilities that discharge wastewater (or stormwater from certain facilities) to surface waters of Maryland may need this permit. The permit is designed to meet federal effluent guidelines when applicable and also ensure the discharge satisfies State water quality standards.5Environment Article 9-301, 302, and 323 - 332Mail, FaxETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.Some manual data entry54750.0Clean Water FundTo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseYears2025-09-17T23:37:11.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a completed and signed application including any required supplimental forms of documents. Billing for fees will occur once a draft decision is ready for public review.2025-12-18T19:39:14.000Z2.02.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEScientific Collection PermitThis permit is required for any state resident that is in temporary or permanent possession of a native species or parts of a native species for the purpose of research or education.0NR 10–402, NR10-909, COMAR 08.03.09.06Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through a Google drive sheet with limited viewers.18010.0Wildlife Management and Protection FundHire staff devoted to the review/issuance of these permits.falseVariable2025-09-27T03:01:29.000Z2026Significant understaffing.Applications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z125.0125.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through December 31 (not to exceed 1 year)Radiation Therapist/Radiographer RenewalFor practitioners who intend to continue to practice as a combination radiation therapist/radiographer in Maryland.2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10161.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:46:53.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z26.0falseDepartment of HealthState Board of PhysiciansMDHClass 6 Wholesaler's License - Limited WineMay only be issued to a holder of an M4 Winery. May sell and deliver its own wine to retail licensee or permit holder.1MD Code Alcoholic Beverage and Cannabis Article 2-307Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1450.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T18:51:26.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z11.097.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025bait harvester licenseRequired to commercially harvest bait without a tidal fish license1NR 4-702Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Fisheries Research and Development FundNo.trueYears2025-10-01T11:04:25.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z42.042.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Apprentice JockeyThe Apprentice Jockey License is required for an individual who has never ridden in a frac e with pari mutuel wagering109.10.01.23In Personas400manually key in paper application data30.0n/an/afalseYears2025-09-26T17:02:58.000Z2026n/aStewards, Jockeys and Trainers go over application after it has been submitted2025-12-18T19:40:15.000Z36.036.0trueYes. Must have two recommendations from trainers; demonstrate their ability to ride in a safe manner by having another jockey ride with them and brake out of the gate; has had an exercise rider license for at least one year; pass a physical exam and have a base line concussion test performed.Department of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemDental Plans and Limited Health Service OrganizationsCompany who provides directly or arranges to administer one or more plans providing dental and/or limited health services.0Insurance Article §§4-112, 6-203, 14-408Online (Web or Mobile), MailOnline Portal-UCAA https://authenticate.naic.org/. Applications are then downloaded into the MIA's shared drive, then a case is then created in SalesForce for correspondence and tracking.Review applications for completeness; Perform in-depth statutory compliance with laws and financial requirements; Review background investigation reports; Prepare the memo to the Commissioner. All insurers are expected to utilize the online company licensing renewal process. However, if there are extenuating circumstances that will not allow you to renew online, you may renew your certificate of authority by submitting a paper application.601100.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleNone.falseVariable2025-09-25T13:35:21.000Z2026None.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A case is then created in SalesForce for correspondence and tracking.2025-12-18T19:45:28.000Z0.00.0trueThe Financial Regulation Division reviews background investigation reports; Prepare the memo to the Commissioner.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Expires annually July 1/ Dec 1.Veteran's Organization Instant Ticket Lottery MachinesEligible veteran's organizations may operate up to five instant ticket lottery machines provided by the MLGCA. These locations must first be lottery retailers.0SG § 9-112(d); COMAR 36.02.09.03AOnline (Web or Mobile)We use a proprietary licensing system provided as part of the overall lottery central system."Applications accepted electronically. Manual Processes by staff include: - On -Site neighboring post and ADA review"70.0N/ANofalseIndefinite2025-09-17T21:17:22.000Z2026NoAn application is reviewed by various departments using a licensing system provided by the Lottery's primary central system vendor.2025-12-18T19:43:59.000Z1.01.0trueYes, staff inspects the location to confirm adequate space and power for the ITLM terminals and associated equipment.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-112.1; COMAR 36.02.02.04BIndefinite but License is not transferableVLT Manufacturer (Form 1002) (Tier 1) VLT, Table Game, Assoc EquipManufacturer license to offer any video lottery terminal, instant bingo machine, electronic gaming device, associated equipment or software, or goods or services directly related to the operation of video lottery terminals, instant bingo machines, electronic gaming devices, table games or table game equipment.5SG § 9‑1A‑04(a)(2) ; SG § 9-1A-06(a)(2) ;COMAR 36.03.02.13Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary27010000.0Education Trust FundNofalseYears2025-09-18T12:08:03.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:39:22.000Z7.07.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d) ;COMAR 36.03.02.03 ;COMAR 36.03.02.04Credit Services Business LicenseAllows a person to offer services to consumers including the improvement of a consumer's credit rating/score, establishment of a new credit file, or procurement of a loan or extension of credit (other than a mortgage loan).1Commercial Law §14-1903Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.45850.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T18:04:11.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z23.014.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants are not required to provide a criminal history record. However, a license application could be denied if the agency becomes aware through other means that the applicant has been convicted of a felony or a misdemeanor that relates to the applicant's fitness to act as a credit services business.Licensed Graduate Professional CounselorAn individual who is authorized by law to practice a health occupation, which includes the diagnosis, prevention, treatment, and amelioration of psychological problems and emotional or mental conditions of individuals or groups, and has been approved by the Board. This individual is working to accumulate the Board requirement of Clinical hours and under a Board Approved supervisor.2annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.05 (Professional Counselors – Licensing and Supervision).”Online (Web or Mobile)Smart SheetBoard staff manually review transcripts, supervision documentation, and CHRC reports for compliance with COMAR requirements, and enter or verify data in the licensing system90200.0Special fund for Board operations per MDH policy“Implementing faster electronic data-sharing with CJIS for CHRC results, enhancing the online portal to reduce incomplete submissions through required field validation, increasing staff capacity during peak application cycles, and filling Board vacancies promptly to ensure quorum for approvals would improve timely processing.”falseYears2025-09-24T23:00:53.000Z2026Delays in receiving Criminal History Records Check (CHRC) results, incomplete or incorrect application submissions (e.g., missing transcripts or supervision documentation), and limited staffing during peak graduation periods impede timely processing. In addition, Board quorum requirements can delay final approvals when vacancies limit the ability to meetApplications are submitted to the Board by mail. Staff reviews the application for completeness, verify official transcripts, and confirm supervised clinical program requirements. A Criminal History Records Check (CHRC) is required. The applicant must complete the Maryland Law Assessment (MLA). Once all documentation is received and requirements are verified, Board staff approve the license administratively and issue the credential.2025-12-18T19:39:17.000Z892.0642.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHSW Contractor (Form 4005)(Tier 2)A Sports Wagering Contractor License authorizes a licensee to contract with a sports wagering licensee to conduct, offer, or operate sports wagering contractor services for a Sports Wagering Licensee for services that do not have access to sports wagering systems.5SG § 9‑1E‑05(a)(3); COMAR 36.10.06.04Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary270750.0Blueprint for Maryland's Future FundNofalseYears2025-09-18T12:25:41.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z2.02.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.06.04F; COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02B(3) ; COMAR 36.10.03.02CMortician License“Mortician” means an individual who practices mortuary science.2COMAR 10.29.09.04Online (Web or Mobile)Smartsheet60600.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-13T22:14:30.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The Maryland Board of Morticians and Funeral Directors processes mortician license applications by requiring a notarized application, supporting documents, and fees to be submitted at least three weeks before a scheduled board meeting. After submission, the application is reviewed by the Board, which has up to 60 days to make a final decision. Required documents typically include proof of education, apprenticeship and passing scores on the National Board Exam, jurisprudence exam, and practical exam.2025-12-18T19:46:54.000Z47.034.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Dental Hygienist-Prescribe and Administer MedicationAllows a dental hygienist to prescribe and administer certain enumerated medications0HO § 4-206.4; COMAR 10.44.04.27MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.150.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-26T18:14:09.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z45.045.0falseDepartment of HealthBoard of Dental ExaminersMDHThis license stays active while the RDH applicant's license is activeRCP ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 14-5A-13; COMAR 10.32.11Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10200.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:57:51.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5A–11Was paper, now online18-Non-Profit No Goods Sold Registered Cemeterian“Registered cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated CodeEmail, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:22:35.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z19.019.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Freestanding Medical Facilities (FMF) FY23Initial License FY230HG § 19-3A-03 COMAR 10.07.08.04Online (Web or Mobile)SmartsheetReview documents t determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays.falseIndefinite2025-09-25T15:45:48.000Z2026N/AOnline Electronic Submission2025-12-18T19:46:50.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringVeterinary Hospital LicenseThis License allows for the holder to operate a Veterinary Hospital.1Ag Article 2-304.1Online (Web or Mobile)Onestop for the front end application and Salesforce Database for processing.30300.0State Board of Veterinary Medical Examiners Fund established by Ag Article 2-303.None.falseYears2025-10-10T15:37:35.000Z2026No. Applicants are encouraged to submit the application 30 days before their set open date. In most cases if there is a delay it is because they failed the inspection process and are given information on how to come into compliance for approval. We work with the applicant to get the license approved by their opening date whenever possible.Applications are submitted online through the onestop portal. They are then assigned an inspector to go out and perform an inspection within 30 days if the license is for a new hospital or has not been inspected within the last 12 months. If the application is for a new ownership of an existing hospital and they have been inspected within the last 12 months the license is approved and a new inspection is done with-in 60 days of the change.2025-12-18T19:46:43.000Z48.042.0trueThe Maryland Department of Agriculture has 2 field inspectors that inspect for facility standards before the issuance of a new license. The inspections are to ensure compliance with COMAR 15.14.03 Licensing and Minimum Sanitary Requirements for Veterinary Facilities.Department of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDALimited X-ray Machine Operator (LXMO) reinstatementFor individuals who allowed their registration to expire and wish to reactivate their registration to practice in Maryland.2H.O. Section 14-306; Regulations in processOnline (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.1065.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:19:01.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHNewVeterinary Technician RegistrationAllows for the Registration of a Veterinary Technician to provide additional services under the supervision of a Veterinary Practitioner in Maryland.3Ag Article 2-306Online (Web or Mobile)Onestop front end for the application submission, processed in salesforce database.4100.0State Board of Veterinary Medical Examiners Fund Established in Ag Article 2-303The switch from asynchronous email based applications reviews to virtual monthly meetings has improved processing times. Asynchronous meetings were difficult to manage and coordinate participation. This has put a limit on the length that it will take for the approximately 1/3 of applications that are reviewed by the committee. 2/3 of applications are processed by staff internally and take approximately 1-4 days.falseYears2025-10-10T15:14:20.000Z2026Staffing Resources - With more staffing we could be more proactive in working with applicants to help them get the required materials in and have a completed application.Applications are submitted through the OneStop Portal but are not considered complete application until all required documentation is received (Transcripts, VTNE testing scores, skills assessments, experience hours, etc.) Once all materials are received and the application is complete the applications are reviewed by the licensing administrator. Simple applications based on Education and Test scores are approved by Veterinary Board Staff (approximately 1-4 days). Applications for other pathways (endorsement or experience) are reviewed by the Veterinary Technician Committee at a monthly meeting (up to 30 days approximately).2025-12-18T19:46:43.000Z88.081.0falseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDAAgriculture Article 2-309 (h) Sanctions While this is rarely used the Board does need to consider crimes involving Animal Cruelty or Substance Abuse (due to access to controlled substances in a hospital setting).We switched from using a custom built online portal to onestop in 2024. Starting this fiscal year we switched from the Veterinary Technician Committee meeting asynchronously via email to monthly meetings.Track EmployeeAllows an individual access to restricted areas109.10.02.19In Person, Mail, Emailas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:22:46.000Z2026n/aReceive application from applicant, put into computer2025-12-18T19:41:14.000Z86.086.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemCommercial Fishing Guides License (Limited Entry) - NonresidentRequired to guide fishing parties in tidal waters as a non resident1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0200.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:13:15.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z107.0107.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Striped Bass Permit for Unlimited Tidal Fish LicenseRequired to commercially harvest striped bass with nets1NR 4-701In Person, Online (Web or Mobile)As of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0200.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:49:44.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z1108.01108.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Class 3 Wholesaler's License - Beer & WineSame as Class 1. Beer and Wine. Additional location is $1,500 each.1MD Code Alcoholic Beverage and Cannabis Article 2-304Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant141500.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T18:28:31.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z0.03.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Limited Hair StylistAllows licensee to practice Hair services2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In PersonAs400manually key in paper application data228.0Statute- Special Fundn/afalseYears2025-09-26T15:46:44.000Z2026Yes, one of the testing vendor factors is the timing and reliability of data delivery. While we typically receive test-taker data files one business day after the exam, there are occasions when the information does not come through correctly in the transmission.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:39.000Z100.0100.0trueA practical and theory exam is required, the registration number for the applicant is provided upon successful completion of the exam-Board of Cosmetologists.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLMaryland High School DiplomaDiploma issued to candidates who successfully complete one of 3 diploma pathways for adults.0COMAR 09.37.01.19. & 09.37.01.20MailN/AManually key in paper application data50.0N/AStaff possibly may be able to process diplomas within 5 business days with current staffing levels if this were a requirement, however, we believe that 10 business days provides sufficient time for effective review and accurate issuance of documents.falseIndefinite2025-09-26T13:27:04.000Z2026Staff are currently able to process these requests in a timely manner with no hindrances. The only timeline is the requirements for the entities to meet the criteria for receiving the diploma. Once those requirements are met and proper documentation is received from adult education subrecipient or MSDE staff are able to process within 10 business days. Decreases in staffing could impact the ability to process diplomas within that time frame.In house, the diploma applications are manually tracked and filed and also entered into a spreadsheet.2025-12-18T19:41:23.000Z2082.03922.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoL10-Burial Goods Business Partnership“Burial goods business” means a business that provides burial goods.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:18:27.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:41:14.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Transportation Network Company PermitThe Transportation Network Company (TNC) Permit grants operating authority for a TNC to offer passenger for hire services.20PUA § 10-403.1 and COMAR 20.95.01.20Email, Mail, In PersonGmail, Word600.0N/AAn automated online system or additional staff.falseYears2025-09-11T14:03:15.000Z2026NoA prospective TNC submits a paper application in person, by electronic mail, or by U.S. Mail using the same application as a common carrier. The application is assigned to a member of the Transportation Division. In addition to the application, the carrier must submit documentation of Insurance Compliance as defined in PUA § 10-405. The Insurance Compliance information must also be submitted to, and approved by, the Maryland Insurance Commission. The TNC must also provide the name of the Digital Network and website to download Digital Network application, if applicable. The company must have a resident agent in Maryland. The company is required to keep a current registry of all Transportation Network Operators (TNO), vehicles and TNC platform activity associated with the TNC and, upon request, make the registry available for Commission review. The company will also provide TNOs with a Transportation Network Company identification as defined under COMAR 20.95.01.24A(6) and COMAR 20.95.01.24A(7). This application type may require data requests that would need responses by the applicant. The rate sheet must also be submitted. Once completed, the application is then reviewed and approved/disapproved by the Division Director, and then the Commission2025-12-18T19:39:23.000Z174000.0174000.0falsePublic Service CommissionNonePSCPUA § 9-204Recovery Friendly Workplace - Gold DesignationEmployers are eligible to receive designation as a Gold-level Recovery Friendly Workplace after demonstrating they met certain required activites.1n/aOthern/aManually enter data100.0n/aRecovery Friendly Advisors are able to process designation almost immediately upon meeting certain requirements.falseYears2025-09-26T13:45:54.000Z2026Recovery Friendly Advisors are able to process designation almost immediately upon meeting certain requirements.There is no application for designation. Eligibility is based on accomplishing certain activities.2025-12-18T19:41:23.000Z8.08.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLClass 2 Wholesaler's License - Wine & LiquorSame as Class 1 Wine and Liquor only but may use additional storage locations for a fee of 1,750 per location.1MD Code Alcoholic Beverage and Cannabis Article 2-303Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant141750.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T18:18:18.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z12.040.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Licensed Graduate Marriage and Family TherapistAn individual who is authorized by law to practice a health occupation, which includes the diagnosis, prevention, treatment, and amelioration of psychological problems and emotional or mental conditions of individuals or groups, and has been approved by the Board. This individual is working to accumulate the Board requirement of Clinical hours and under a Board-approved supervisor.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.07 (Marriage and Family Therapists – Graduate Licensing).In Person, MailNo dedicated online licensing portal. Applications are processed manually. Staff use the Board’s internal database and standard office software (Word/Excel) to track, record, and update applicant information.staff manually review applications, transcripts, supervision documentation, CHRC results, and exam reports, and enter data into internal records.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is authorized by statute and used to cover the Board’s operating expenses, including licensing, compliance, and administrative functions.Allowing electronic submission of transcripts and supervision forms, faster electronic CHRC result sharing, additional staff resources during peak periods, and timely appointment of Board members to ensure quorum would improve timeliness.falseYears2025-09-24T23:26:30.000Z2026Incomplete applications, delays in CHRC results, and the manual review process for coursework and supervision documents create processing delays. Staffing shortages and Board quorum requirements also contribute to slower approvals.Applications are submitted in hard copy to the Board. Staff manually review applications for completeness, verify transcripts and coursework, and ensure the applicant is enrolled in or completing required supervised clinical experience. Criminal History Records Check (CHRC) results are matched manually to the file. Applicants must also complete the Maryland Law Assessment (MLA) and provide proof of passing the national MFT exam if required at this stage. Once all documentation is confirmed, staff prepare the file for Board review and approval. Upon approval, the graduate license is issued and internal records updated manually.2025-12-18T19:39:17.000Z41.021.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHadoption of the Maryland Law Assessment (MLA) in place of the former law exam.Natural Wood Waste Recycling Facility Individual PermitFor the construction and operation of a natural wood waste recycling facility that cannot be permitted under a general permit5Environment Article §§ 9-1701 and 9-1708Mail, EmailAccessReview of the application and documentation; letter generated if application is not complete.2700.0No feeEstablish a portal system for submission of documentation.falseYears2025-09-16T18:18:09.000Z2026NoneComplete applicable Natural Wood Waste form. Submit form and documentation.2025-12-18T19:43:35.000Z1.01.0falseDepartment of the EnvironmentLand and Materials AdministrationMDE43-Pet Cemetery Partnership“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T15:58:34.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:52.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Apprentice HairstylistAn individual who is learning to practice Hair Services in a beauty salon that holds a beauty salon permit under supervision2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data211.0Statute- Special Fundn/afalseYears2025-09-26T16:10:52.000Z2026n/aWeb application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z120.0120.0trueNo, a field agent is not required. We vet the sponsor and the salon where the apprentice will be completing their program to ensure they meet the qualifications of the program. Once this verification is complete and all licenses are confirmed to be in good standing, the license is issued.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLCosmetologist renewalFor the purposes of allowing a licensee to continue to provide services.2Article - Business Occupations and Professions-§5–311.Online (Web or Mobile), In Person, Mailas400manually key in paper application data228.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-26T20:12:00.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z15000.015000.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatewide Caterer's License - LimitedSame as Statewide Caterer, except only for up to 3 designated political subdivisions1MD Code Alcoholic Beverage and Cannabis Article 2-501Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant141000.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:43:16.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z4.06.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Minor Work PermitMinor work permits that are required for minors under the age of 18 to work0Title 3, Subtitle 2 of the Labor and Employment ArticleOnline (Web or Mobile)Online portal on the work permit website- https://www.dllr.state.md.us/ChildWorkPermit/web/content/Home.aspx00.0N/AWork with IT to correct so that individuals can access their permit immediately each time. Fixing the problem, it would eliminate the waiting process many encounter to receive their work permit.trueVariable2025-09-26T16:07:49.000Z2026IT System - The system often automatically refreshes to the homepage when individuals complete the application instead of displaying their work permit for print as it should. People then must reach out to ESS for a copy of their permit, and sometimes, the application does not go through, causing them to complete the application a second time. This bug was reported when using the suggested server (Google Chrome).The online application is accessed through our website. Once the application is submitted, the permit is available immediately and can be printed or saved in PDF format.2025-12-18T19:45:52.000Z67234.0falseDepartment of LaborDivision of Labor and Industry (DLI)DoLUntil the worker turns 18 years oldCertificate of Public Convenience and Necessity (CPCN)A Certificate of Public Convenience and Necessity (CPCN) provides authority for a person to construct or modify a new generating station or high-voltage transmission lines.0PUA §§ 7-207 (Generating Stations or Transmission Lines -- General Certification Procedure) and 7-208 (generating Stations or Transmission Lines -- Joint Construction of Station and Associated Lines). COMAR 20.79.Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel, ZoomTechnical review by Engineering Division.40010000.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.No. There are several exemptions to the process in statute.falseIndefinite2025-09-12T15:09:35.000Z2026Incomplete applications take longer to process.A company requesting a CPCN would send its application electronically to the Commission. The Commission then assigns the filing a case number and would either delegate it to the Public Utilities Law Judge (PULJ) or decide to hear it itself. Prior to the COVID pandemic, companies filing CPCN applications were required to provide paper copies of their CPCN filing. However, after COVID, the Commission instituted waiver from the paper filing requirements of COMAR 20.07.04.13 (The Office of the Executive Secretary retains the right to require paper copies of documents or other material in its discretion on a case-by-case basis.), which strongly encourages all entities to use the Commission’s E-filing systems. As indicated above, all CPCN case related filings are made electronically to a Case Jacket (i.e., under a Case Number assigned for the specific CPCN). Once a case is filed, the Commission’s technical Staff will review and prepare testimony and file its recommendations to the Case jacket for the PULJ’s or Commission’s review. Information about the process is available on the Commission’s website: https://www.psc.state.md.us/electricity/cpcn-information/2025-12-18T19:40:22.000Z50.050.0trueEngineering Division for technical review. Public Utility Law Judge or Commission for final approval through formal, evidentiary case.Public Service CommissionNonePSCRemote Tobacco Seller Licenseentitled to sell pipe tobacco and premium cigars through the holder of a common carrier permit or a third-party shipper/private delivery service that requires the recipient at the address on the shipping label, who is at least 21 years old, to provide a government issued photographic identification as proof of age and execute a signature for the delivered package to a Maryland consumer by receiving and filling orders that the consumer transmits by electronic or other means.1MD Code Alcoholic Beverage and Cannabis Article 16.9-201Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant525.0General Fund - Statute 16.9-212Not at this timefalseYears2025-09-22T14:32:41.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z3.014.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Managing General AgentsAuthorizes agency to contract and perform various business functions on behalf insurance companies.0Insurance Article §§8-202.MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.2130.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance Article.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:34:13.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking2025-12-18T19:45:55.000Z4.04.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Annually, July 1.Licensed Clinical Marriage and Family TherapistAn individual who is authorized by law to practice a health occupation, which includes the diagnosis, prevention, treatment, and amelioration of psychological problems and emotional or mental conditions of individuals or groups, and has been approved by the Board. This individual has completed the Board requirement of Clinical hours and no longer requires supervision.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.08 (Marriage and Family Therapists – Licensing).Mail, In PersonNo dedicated licensing portal. Applications are processed manually. Staff use the Board’s internal database and standard office software (Word/Excel) to track, record, and update applicant information.staff manually review applications, transcripts, supervision documentation, CHRC results, and exam reports, and enter data into internal records.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This special fund is authorized by statute and used to support Board operations, including licensing, compliance, and administrative functions.Adopting an electronic submission system for transcripts and supervision forms, integrating faster CHRC result sharing, increasing staff resources during peak periods, and ensuring timely appointment of Board members to maintain quorum would improve timeliness.falseYears2025-09-24T23:22:19.000Z2026Processing is delayed by incomplete paper applications, delays in CHRC results, and manual verification of supervision and exam documentation. Staffing shortages and Board quorum requirements can also impede timely approvals.Applications are submitted in hard copy to the Board. Staff manually review applications for completeness, verify official transcripts and coursework, and confirm supervised clinical experience hours with supervisor documentation. CHRC results are matched manually to the file. Applicants must complete the Maryland Law Assessment (MLA) and provide verification of passing the national MFT exam. Once all requirements are confirmed, staff prepare the file for Board review and approval. Upon approval, the license is issued and records updated manually.2025-12-18T19:39:17.000Z89.045.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHadoption of the Maryland Law Assessment (MLA) in place of the former law exam.Board for the Certification of Residential Child Care Program ProfessionalsActing Residential Child Care Program Administrator -This individual is approved to serve as a noncertified program adminstrator for no longer than 120 days120Health Occupations Title 20; title10 Subtitle 57Online (Web or Mobile), Mail, In PersonBoard's Cashlog Licensing SystemBoard staff manually reviews applications received on-line, mail in and in person applications.3075.0General funding - COMAR 10:57:07 - FeesnofalseMonths2025-10-09T19:23:50.000Z2026noBoard staff reviews applications sent in via online portal, mail or in-person applications.2025-12-18T19:46:43.000Z4.012.0trueBoard staff reviews a completed application and references; no testing is required for an acting program administratorDepartment of HealthNoneMDHTitle 20-313Board moved to on-line applications in June 2024.Registered Nurse (RN)"License issued to RNs after passing the NCLEX exam, or to RNs who have an active, non-encumbered, non-multistate license from another state, and have met other requirements set by the Board."2"MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-307 MD Code, Health Occupations, § 8-308 MD Code, Health Occupations, § 8-309 MD Code, Health Occupations, § 8-312 MD Code, Health Occupations, § 8-315 COMAR 10.27.01.11 COMAR 10.27.01.12 COMAR 10.27.01.13 COMAR 10.27.01.14 COMAR 10.27.01.17"Online (Web or Mobile), In Person, MailCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO"5187.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-09T18:09:07.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing.Online: https://mbon.maryland.gov/Pages/licensing-index.aspx, in-person, or mail Current IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS) Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO2025-12-18T19:46:43.000Z6088.05830.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Property and CasualtyInsurer license to engage in the named insurance business in Maryland.0Insurance Article §§4-112, 6-203, 14-408.Online (Web or Mobile), MailOnline Portal-UCAA https://authenticate.naic.org/. Applications are then downloaded into the MIA's shared drive, then a case is then created in SalesForce for correspondence and tracking.Review applications for completeness; Perform in-depth statutory compliance with laws and financial requirements; Review background investigation reports; Prepare the memo to the Commissioner. All insurers are expected to utilize the online company licensing renewal process. However, if there are extenuating circumstances that will not allow you to renew online, you may renew your certificate of authority by submitting a paper application.601500.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleNone.falseVariable2025-09-25T13:44:40.000Z2026None.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A case is then created in SalesForce for correspondence and tracking.2025-12-18T19:45:28.000Z16.011.0trueThe Financial Regulation Division reviews background investigation reports; Prepare the memo to the Commissioner.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Expires annually July1.BobtailerAuthorizes the holder, on a Grade A milk route that the holder operates or controls, to distribute Grade A pasteurized milk products that the holder purchased from a Grade A distributor or a Grade A milk processor.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review."falseYears2025-09-24T16:50:28.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications." Permit processing is usually delayed by the applicant, if MDH is trying to obtain information about inspections / evaluations.< 1 month2025-12-18T19:54:08.000Z1.01.0trueCenter for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHRadiologist Assistant ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland.2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:52:40.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z2.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14-B-10Was paper, now onlineDealer LicenseRequired to buy and sell Maryland harvested species (exceptions for entities such as restaurants and seafood markets apply)1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0250.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:42:57.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z136.0136.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Frozen Dairy Products 0-25,000 gallonsAuthorizes the license holder to manufacture frozen desserts or a frozen desserts mix that may be offered for sale in the State of Maryland; limited to the the quantity of product for which the license is issued and the product must be manufactured at the manufacturing plant identified in the license.1HG 21-807, HG 21-810, 10.15.05.28Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3010.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T22:09:01.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z31.031.0trueYes, CMDPS is responsible for faciltiy plan review, review of facility SOP's, review of product ingredients, labels and containers / closures, facility inspection, collection of products for testing, equipment testing (if applicable); Labs Admin - Env Micro is responsible for product testing; CMDPS is responsible for determining if product sample results are acceptable; CMDPS is also responsible for enforcement actionsDepartment of HealthPublic Health Administration (PHA)MDHSewage Sludge Utilization Permit (innovative projects)Sewage Sludge Utilization Permit for conducting new experiments or testing on sewage sludge3Title 9, Subtitle 2 of the Environment ArticleMail, EmailEnvironmental Tracking System (ETS)Review application and documentation; email generated if application is not complete; payment needs to be verified, site visit.720750.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T16:44:29.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z0.00.0trueSewage Sludge Utilization Unit staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEDPA Diagnostic Pharmaceutical AgentsDPA allows an optometrist certified by the Board to administer diagnostic pharmaceutical agents. Agents directly or indirectly affecting the pupil of the eye. COMAR 10.28.11.022COMAR 10.28.11.02Online (Web or Mobile)Boards and Commissions Applicant System Boards and Commissions Licensing Management System2300.0The Board's revenue is determined by the Statute, Health Occupations Article §11–207. The Board shall pay all funds collected under this title to the Comptroller of the State.Applicants being able to submit all documents electronically instead of receiving some documentation by mail.falseYears2025-09-25T20:31:42.000Z2026Yes, the timeframe in which documents are submitted.Applications are received through the Boards' online application from the Board's website at https://health.maryland.gov/optometry/pages/license.aspx2025-12-18T19:41:23.000Z3.02.0falseDepartment of HealthBoard of OptometryMDHHealth Occupations Article §11–313Reinsurance IntermediariesAuthorizes Company to act as an intermediary between reinsurers and ceding companies.0Insurance Article § 8-507MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.2125.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance Article.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:46:03.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking2025-12-18T19:45:55.000Z1.01.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Biannually, July1.Oyster AuthorizationRequired to commercially harvest oysters1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:34:13.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z703.0703.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Limited Blow dry stylist renewalFor the purposes of allowing a licensee to continue to provide services.2Article - Business Occupations and Professions-§5–311.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-26T20:15:43.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z6.06.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLClass 8 Manufacturer’s License - Farm-BreweryAllows the holder to manufacture beer using a Maryland agricultural ingredient from the licensed farm, including hops, grain, and fruit. May brew up to 15,000 barrels per calendar year. May provide samples of beer hot exceeding 6 oz. per brand and sell beer produced by the licensee for on and off consumption on the licensed farm. The license holder may sponsor a multi-brewery activity on the licensed farm.1MD Code Alcoholic Beverage and Cannabis Article 2-210Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T19:22:51.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z3.038.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Certificate of Birth Resulting in a StillbirthCertificate for infants that are stillborn0COMAR 10.03.01.15Online (Web or Mobile), Mail, In PersonVital Statistics Administration's Work Order Management SystemApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System112.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T19:59:46.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued when satisfied that the applicant has a direct and tangible interest in the content of the record.2025-12-18T19:54:26.000Z0.00.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.152024 Nursing Referral Service Agencies (NRSA) LicenseInitial License0HG § 19-4B-04 COMAR 10.07.07.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements450.0N/AAn additional staff person is required to complete the numerous amount of applications being processed and ongoing survey work required. At this time, there is 1 dedicated staff who covers the Health Care Staffing Agencies and Nurse Referral Agencies.falseIndefinite2025-09-25T18:21:56.000Z2026N/AReview documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z66.051.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringVLT Contractor (Form 1020)(Tier 1)Contractor license to contract with a video lottery operation licensee or other person to: a. Manage or operate a video lottery facility; b. Provide security for a video lottery facility; c. Perform service, maintenance, or repairs of a video lottery terminal, table game device, central operating system, associated equipment, or software; d. Own or operate an item or Applicant listed above in (a), (b) or (c); e. Provide junket enterprise services; or f. Provide any other service that is essential to operation of a video lottery facility.5SG § 9‑1A‑04(a)(2) ; SG § 9-1A-06(a)(3) ; COMAR 36.03.02.14BOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2701500.0Education Trust FundNofalseYears2025-09-18T12:17:30.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z2.02.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.03.02.03 ; COMAR 36.03.02.04Dental Hygienist-Late RenewalDental Hygienist-2 Year Renewal Plus Late Fee for Renewal-Up to 30 Days Past Exp.2HO § 4-207(b); HO § 4-309(a); COMAR 10.44.20.02GMail, Online (Web or Mobile)MyLicensing Office (MLO)1275.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-25T14:39:09.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is either mailed in or completed online (https://mdbod.mylicense.com/eGov/Login.aspx), along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.2025-12-18T19:45:38.000Z35.035.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.An applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Anesthesia-Certificate-Treating Dentist-Allows Treating Dentist to Treat at Site Other Than Their Own at Which Anesthesia is Administered-RenewalAllows treating dentist to treat at site other than their own at which anesthesia is administered-Renewal5Ho § 4-205(a); COMAR 10.44.12.32KMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:55:16.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHFrozen Dairy Products 25,001-100,000 gallonsAuthorizes the license holder to manufacture frozen desserts or a frozen desserts mix that may be offered for sale in the State of Maryland; limited to the the quantity of product for which the license is issued and the product must be manufactured at the manufacturing plant identified in the license.1HG 21-807, HG 21-810, 10.15.05.28In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3050.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T22:11:28.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z11.011.0trueYes, CMDPS is responsible for faciltiy plan review, review of facility SOP's, review of product ingredients, labels and containers / closures, facility inspection, collection of products for testing, equipment testing (if applicable); Labs Admin - Env Micro is responsible for product testing; CMDPS is responsible for determining if product sample results are acceptable; CMDPS is also responsible for enforcement actionsDepartment of HealthPublic Health Administration (PHA)MDHNonresident Hunting License - RegularLicense authorizes a non-resident of Maryland aged 16 - 64 to participate in the state hunting seasons.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0160.0Wildlife Management and Protection FundNotrueVariable2025-09-27T01:59:34.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z16297.016297.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)RESIDENT DEALER PERMITAuthorizes in-state dealers to sell alcoholic beverages ONLY to persons in Maryland who are authorized under Maryland law to receive them.1MD Code Alcoholic Beverage and Cannabis Article 2-125Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:34:17.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z2.09.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Dental Radiation Technologist-CertificationDental Radiation Technologist-2 Year Certification2HO § 4-207(b); HO § 4-505(c)-(d); COMAR 10.44.20.02(H)MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.120.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-25T14:42:49.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:38.000Z500.0490.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.INDIVIDUAL TRANSPORTATION PERMITAuthorizes the transportation from or en route through the state of Maryland of alcoholic beverages which are not for sale or delivery within this state. Alcoholic beverages shall be vested in the person to whom the permit Is issued.1MD Code Alcoholic Beverage and Cannabis Article 2-114Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant310.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T13:57:45.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z1.019.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Freestanding Medical Facilities FY24Initial License FY240HG § 19-3B-02 HG § 19-3B-04 COMAR 10.05.01.03 COMAR 10.05.01.04 Timeline = COMAR 10.05.01.04DOnline (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:25:06.000Z2026N/AOnline Electronic Submission2025-12-18T19:40:25.000Z1.01.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.05.01.04E(3)Non-expiringConfectionary plantLicense to operate a food manufacturing plant in Maryland.1"H-G 21-305 COMAR 10.15.04.21"Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:01:30.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z20.020.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHCenter for recreation and communityAllows a youth camp to receive a certificate or compliance letter to operate a youth camp in Maryland.0COMAR 10.16.06Online (Web or Mobile), Mail, In PersonSalesforceReview documents/fee on site inspection COMAR 10.16.06 , CJIS review601000.0General FundITfalseVariable2025-09-24T17:32:52.000Z2026ITReview documents/fee on site inspection COMAR 10.16.06 , CJIS review2025-12-18T19:54:08.000Z40.040.0trueReview documents/fee on site inspection COMAR 10.16.06 , CJIS reviewDepartment of HealthBehavioral Health Administration (BHA)MDHCOMAR 10.16.06.21Depend on applicant operating time periodNon-Residential - State Certification InsigniaThe insignia identifies the modular unit by State serial number.0COMAR 09.12.25.11Email, MailGmail, Word, and AccessEntering information received via email or mail190.0The revenue goes back to the program for program administration in a non-lapsing special fund. This is authorized by statute.N/A as we process them as they are received.falseIndefinite2025-09-25T22:14:53.000Z2026There are currently no factors that hinder our staff’s ability to process this application type.Staff processes the applications as they are received.2025-12-18T19:41:23.000Z3509.0falseDepartment of LaborDivision of Labor and Industry (DLI)DoLThe useful life of the unitLocal Exchange Operating Authority for Carriers with 20,000 or Fewer SubscribersCompanies that provide local exchange services to the general public (or other carriers), must receive authority to operate in the State. Local exchange carriers providing retail service to 20,000 or fewer subscribers are not required to file a tariff with the Commission. These carriers must provide a website link (URL) containing a pricing guide of service terms and conditions. Carriers must certify that if they reach 20,000 or more subscribers, they will file a tariff with the Commission.0PUA § 2-112 and PUA § 2-113 and COMAR Title 20, Subtitle 45.Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel452500.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated online system or more stafffalseIndefinite2025-09-12T18:44:13.000Z2026NoThe Commission’s website contains a template application for operating authority. The applicant must complete the application and file a request for authorization of operating authority through the Commission’s website. The filing must include the completed application. Technical Staff reviews the application and often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares written comments to either recommend or deny licensure of the applicant. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:40:22.000Z1.01.0falsePublic Service CommissionNonePSCRegistered Cardiovascular Invasive Specialists (RCIS)This practitioner type is an exception from licensure, but the Board has certain responsibilities under the statute and regulation.1H.O. Section 14-306; COMAR 10.32.12.06OtherN/AApplications are processed based on statute and regulations.100.0N/A"There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseVariable2025-09-25T01:54:04.000Z2026N/AApplications are processed based on statute and regulations.2025-12-18T19:45:28.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHThis practitioner type is an exception from licensure, but the Board has certain responsibilities under the statute and regulation.Clinical Nurse Specialist (CNS)Certificate issued to registered nurses who have graduated from a Board-approved accredited APRN program, have proof of national certification by a Board recognized national certifying body, and have met other requirements set by the Board. "Clinical nurse specialist" means an advanced practice registered nurse certified by the Board to practice as a clinical nurse specialist in this State. (7) “Psychiatric mental health/ advanced practice registered nurse (PMH/APRN)” means an advanced practice registered nurse who: (a) Is certified by the Board as a clinical nurse specialist in the practice of psychiatric mental health; and (b) Autonomously and independently engages in activities authorized by this chapter.2MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-302.1 COMAR 10.27.27.02 COMAR 10.27.27.03 COMAR 10.27.12.03 COMAR 10.27.12.07Online (Web or Mobile), Mail, In PersonCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO1050.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-10T15:16:51.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing."Applications for initial APRN certification can be submitted by mail or in person. Applications for renewal of APRN certification can be submitted online https://mbon.maryland.gov/Pages/licensing-index.aspx, by mail, or in person."2025-12-18T19:46:43.000Z43.032.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Anesthesia-Class III-PermitDentists-Permit to Administer Anesthetic to Attain Deep Sedation or General Anesthesia5HO § 4-205(a); COMAR 10.44.12.06MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:31:54.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z20.020.0falseDepartment of HealthBoard of Dental ExaminersMDHPUBLIC STORAGE PERMITAuthorizes the operation of a warehouse for the storing of alcoholic beverages in Maryland for the accounts of other persons. Monthly reports will be required.1MD Code Alcoholic Beverage and Cannabis Article 2-117Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1475.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:29:27.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z3.018.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Viatical Settlement ProviderPerson, other than a viator, that enters into or effectuates a viatical settlement contract2Insurance Article §8-601.Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.101000.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseYears2025-09-25T13:32:37.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:45:28.000Z9.09.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §8-309Deer Salvage PermitThis permit is required for any state resident that intends to salvage deer carcasses (collection and disposal of dead deer).0NoneMail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Licenses and permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and dated processing in the Wildlife Permits database.14100.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:36:23.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:50:32.000Z11.011.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through December 31 (not to exceed 1 year)Bulk milk hauler/samplerAuthorizes the holder, while operating a milk tank truck: 1. To receive raw milk products from a milk producer, milk plant, receiving station, or transfer station; 2. To transport raw milk products that have been received from a milk producer, milk plant, receiving station, or transfer station; and 3. to deliver raw milk products that have been received from a milk producer, milk plant, receiving station, or transfer station.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3050.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T19:36:59.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications." Permit processing is usually delayed by the applicant, if MDH is trying to obtain information about inspections / evaluations.Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:26.000Z150.0142.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHNursing Home Administrator (NHA) Provisional LicenseIt is a provisional Nursing Home Administrator (NHA) license for a non-licensed interim administrator.9010.33.01EmailNone; applications and required documents are submitted via email.Provisional applications are submitted via email and Board staff conduct a manual review of the application and documents for completeness; determination for approval is subject to meeting specific criteria for issuing a provisional license.100.0General fundedAs part of the 8-year Regulatory Review and Evaluation Act (RREA), the Board is in the process of repealing and adopting new regulations, draft proposal 10.33.01- 10.33.08, which are more clearly organized and removes any ambiguity that may exit in the current regulations and includes regulations for the new licensing requirement, effective July 1, 2026, for Assisted Living Managers.falseDays2025-09-25T01:14:20.000Z2026Some ambiguity in various regulations and sections of COMAR 10.33.01 were identified.The process for reviewing and accepting a provisional license application is conducted by manually confirming that all applicable prerequisites and required documentation have been completed and/or submitted. Email is the primary method for communicating with an applicant about the status of their application and a checklist is used to track the completion of applicable requirements.2025-12-18T19:41:11.000Z2.00.0falseDepartment of HealthBoard of Long-Term Care AdministratorsMDH10.33.01.06G, 10.33.01.07C, and 10.33.01.15Cosmetic Surgery Facilities (CSF) LicenseSFY 2023 - Non-Expiring3HG § 19-3C-02, COMAR 10.12.03.02Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.1800.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseYears2025-09-26T01:50:20.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:41:23.000Z2.02.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.12.03.03E(3)(a)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Single Trade PermitAn MDOT/MAA Single Trade Permit is required for minor projects including non-structural demolition or simple removal on or within facilities on State-owned property under the jurisdiction of MDOT/MAA, involving a single trade such as electrical, mechanical, plumbing, or fire protection. Single Trade Permits shall be obtained by a Maryland-licensed Master Electrician, HVACR Master, Master Plumber, or Sprinkler Contractor. For any work that requires more than one trade, the Applicant must apply for a Building Permit180Code of Maryland Regulations (COMAR) sections 11.03.01.06(C) and 11.03.02.05(G)EmailEmail140.0N/ACurrently by Email only. MAA is working on an online portalfalseDays2025-09-19T01:46:37.000Z2026Currently by Email only. MAA is working on an online portalEmail2025-12-18T19:45:27.000Z9.0trueThe Permits Section assigns an inspector(s) to monitor construction activities. Other inspectors from the Fire Marshal’s Office, MDOT/MAA Utilities, Office of Planning and Environmental Services, or Risk Management may perform unannounced inspections. The Permits Section inspectors inspect and monitor work to help ensure compliance with permit drawings/documents, relevant codes and MDOT/MAA PEGS. However, observation of work by the designated inspector does not relieve the Contractor of compliance with all applicable Codes and regulations, MDOT/MAA PEGS, permit drawings and specifications. Any installation that does not comply with the permit requirements is subject to removal by the MDOT/MAA at the Tenant's expense. It is the Tenant’s responsibility to arrange and pay for construction management services to help ensure compliance with contract documents.Department of TransportationMaryland Aviation Administration (MAA)MDOTLetter of Recognition of Out-of-State Licensure to Practice Nursing Home Administration (NHA) in Maryland.Recognition for a servicemember or spouse of a servicemember to practice as a nursing home administrator in good standing and is valid only for the duration of the military service order in Maryland for the servicemember or spouse. A Maryland license number is not issued and if the servicemember or spouse want a NHA license that does not expire if renewed biennially, they should apply for a NHA license as an Endorsement applicant.0Recognition Of Out-Of-State Nursing Home Administrator Licensure Pursuant To The Veterans Auto And Education Improvement Act Of 2022 (Pl 117-333)EmailNone; applications are submitted via email.Provisional applications and required documents are submitted via email and Board staff conduct a manual review of the application and documents for completeness and determination that requirements have been met.300.0General fundedNonefalseVariable2025-09-25T01:57:46.000Z2026NoneProvisional applications and required documents are submitted via email and Board staff conduct a manual review of the application and documents for completeness and determination that requirements have been met.2025-12-18T19:45:28.000Z1.01.0falseDepartment of HealthBoard of Long-Term Care AdministratorsMDHHealth Occupations Article § 9-302.1, Annotated Code of MarylandIssuance of a Letter of Recognition of Out-of-State Licensure to Practice Nursing Home Administration (NHA) in Maryland is valid only for the duration of the military service order in Maryland for the servicemember or spouse.VLT Manufacturer (Form 1002) (Tier 2)Manufacturer license to offer any video lottery terminal, instant bingo machine, electronic gaming device, associated equipment or software, or goods or services directly related to the operation of video lottery terminals, instant bingo machines, electronic gaming devices, table games or table game equipment.5SG § 9‑1A‑04(a)(2) ; SG § 9-1A-06(a)(2) ; COMAR 36.03.02.13Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2701200.0Education Trust FundNofalseYears2025-09-18T12:15:08.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.03.02.03 ; COMAR 36.03.02.04Finfish Supplier PermitRequired for individuals who want to sell fish for stocking in Maryland waters.1COMAR 08.02.01.16Online (Web or Mobile), Email, Mail, In PersonGoogle Form/Printable FormYes. Applications are processed manually300.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T10:22:25.000Z2026Limited existing staffing to review permitsGoogle form, manually reviewed - https://dnr.maryland.gov/fisheries/Pages/out-of-state-suppliers.aspx2025-12-18T19:46:16.000Z12.012.0falseDepartment of Natural ResourcesAquatic ResourcesDNRIndividual Oil Operations Permit - Storage, Delivery, Transfer (OPT)Authorizes facilities to store oil in aboveground storage tanks (ASTs), deliver, and/or transfer of oil in Maryland.5Environment Article § 4-405Email, MailEnvironmental Tracking System (ETS)Review the application for completeness, entry of key information into ETS.7200.0No feeNonefalseYears2025-09-16T20:10:19.000Z2026Compliance assurance of the facilities with COMAR 26.10 criteria is a time consuming challenge.Complete Permit application on the form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z247.094.0trueAST and Permits Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDENew regulations- COMAR 26.10 with two new chapters added .17 and .18Drinking Water Lab CertificationThe certification is for both In-State and Out-of State laboratories that analyze drinking water samples for public water systems in Maryland. Laboratories may by either government-owned or privately owned.1Annotated Code of Maryland, Environment Article, Subtitle 10. Water Quality Laboratories & COMAR 26.08.05Email, MailSpreadsheetManual review documentation; email or mail certification package with multiple documents120400.0General FundsComprehensive database for collection of certs/parameter list and automated creation of certificates for new/renewal certification.falseYears2025-09-17T22:05:39.000Z2026Application submitted last minute or tax liability (HB935) issues with long resolution period.Application submitted to MDE2025-12-18T19:44:17.000Z88.089.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEMaryland Board for the Certification of Residential Child Care Program ProfessionalsCertified Residential Child and Youth Care Practitioners- This individual is licensed to perform direct responsibilities related to activities of daily living, self-help and socialization skills in a residential child care program under the direction of a certified program administrator.2Health Occupations Title 20 - Title 10 Subtitle 57Online (Web or Mobile), Mail, In Person, FaxMDH Cashlog Licensing systemThe applications are process manually by paper applications and online applications received.12050.0The allocation is determined by stature and regulation. The revenue is general fundednofalseYears2025-10-09T18:26:20.000Z2026noPersons can apply by mailing in application, in-person completion and on-line application2025-12-18T19:46:43.000Z398.0290.0trueThe applicant is required to take an exam and passed 7 module trainings to become eligible for licensure.Department of HealthNoneMDHTitle 20-313Yes, our Board has moved from paper applications to online applications in June 1, 2024. However, we continue to accept mail in paper applications.33-Crematory LLC“Crematory” means a building, portion of a building, or structure that houses the necessary appliances and facilities for cremation.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:54:20.000Z2026IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z2.02.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Bear Hunt PermitThis permit is required of all hunters to hunt black bear. Hunters have the choice of entering a lottery for chance to get drawn for one of 950 permits issued or they may purchase a preference point to increase their odds of being drawn when they do choose to enter the lottery in a subsequent year. Both the lottery and preference point cost the same amount - $15.00.0COMAR 08.03.04.20Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)015.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:51:02.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z5433.05433.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Innovation Investment Incentive Tax Credit (IITC)Provides an investor with income tax credits equal to 33% or 50% of an eligible investment in a Qualified Maryland Technology Company (QMTC), supporting investment in seed and early stage technology companies in designated industries.1§10-733 and Chapter 113, Acts of 2021Online (Web or Mobile), Email, MailSharepointThe information received in the applications are entered into excel spreadsheets.1800.0N/AWe achieve this consistently as it based on statutory timelines.falseYears2025-09-19T15:57:29.000Z2026Based on statutory timelines.All applications must be submitted with all attachments through Commerce's online potal system. Beginning on a pre determined date, Commerce accepts investor applications through the online portal in order to be eligible for the Online Electronic Queue Investor Registration on a pre determined date, Commerce reviews the investor applications based on the submission order determined by the Online Electronic Queue Investor Registration. If the investor application is approved, Commerce will issue an “Initial Certificate of Approval” to authorize the investment by the qualified investor in the technology company. The qualified investor must provide proof of investment to Commerce, and if the investment is approved, Commerce will issue a “Final Certificate of Approval” awarding the tax credit to the qualified investor.2025-12-18T19:45:27.000Z3.03.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMOnline Portal and Clock TimerGenetic Counselors (GC) Initial LicenseFor practitioners who seek licensure as a genetic counselor in Maryland for the first time.2H.O. Section 14-5G-08, regulations in processOnline (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10300.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:09:02.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z92.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5G–11Veterinary License Registration RenewalAnnual Registration of a Veterinary License to permit a Veterinarian to practice Veterinary Medicine in Maryland1Ag Article 2-308Online (Web or Mobile)Onestop front end for the application. Automatic processing done through Salesforce Database.1300.0State Board of Veterinary Medical Examiners fund established in the Ag Article 2-303No. Applications take approximately 5 minutes to process.falseYears2025-10-10T14:48:26.000Z2026Errors made by the onestop platform.Applications are processed online through an automatic renewal process. Unless there is a problem with the system the registration is renewed within approximately 5 minutes of the submission of the application and payment.2025-12-18T19:46:43.000Z3180.03180.0falseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDAWe switched from a custom front end licensing portal to OneStop in 2024.Center for Recreation and communityAllows facilities to alter a pool configuration to be incompliant with COMAR 10.17.011COMAR 10.17.01Mail, In PersonSalesforceplan review entered in to salesforce -site visit conducted, interaction with applicant for additional information30200.0General FundITfalseYears2025-09-24T16:48:03.000Z2026ITreceive application and additional information -Plans-drawing data sheets2025-12-18T19:54:08.000Z98.098.0truesite visit to insure compliance with COMAR 10.17.01 and plan reviewDepartment of HealthPublic Health Administration (PHA)MDHContracting ProviderPrior to a provider entering into an administrative service provider contact with a health insurer, it is required to register with the Commissioner. Only registered administrative service providers can act as a contracting provider.2Health - General Article § 19-713.3Mail, EmailN/A.A member of the Market Analysis Unit reviews the submitted contracting provider application for completeness and to ensure that any required forms (such as a letter of good standing) have been provided.28250.0Insurance Article § 19-713.3(d) The Commissioner may charge a registration fee sufficient to cover the cost of implementing this section. Insurance Article §2–114(b) The Fees are deposited into the Insurance Regulation Fund.Providers having the means to submit their applications electronically and at the same time make the registration payment.falseYears2025-09-24T16:56:51.000Z2026Missing Letters of Good Standing with initial applications can hinder the process. Likewise, delays in receiving or confirming receipt of payment via check or ACH can also hinder the process. Incomplete applications can also cause delays.Instructions on our website request the applications to be submitted electronically to the medicaldirectorsubmissions.mia@maryland.gov mailbox. We do accept paper applications sent by mail. The applications are also on our website in a fillable pdf. The filing fee cannot be accepted electronically. Filing fees must be in a check or money order and mailed in. We cannot accept other forms of payment.2025-12-18T19:54:08.000Z14.014.0trueA member of the Market Analysis Unit reviews the submitted contracting provider application for completeness and to ensure that any required forms (such as a letter of good standing) have been provided. Staff must also search contact the following agencies for the following: Maryland Child Support - To verify Child Support compliance before a license is issued. CJIS - To receive background results. FBI - To receive fingerprint results.Maryland Insurance AdministrationNoneMIABoard of Psaychologists - Psychology AssociatesA psychology associate (PA) registration authorizes the PA to practice psychology under the supervision of a licensed psychologist while the registration is active.2Health Occupation Article 18 and COMAR Title 10.36.Online (Web or Mobile)Boards and Commission Licensing System. Online system is used to process applications and renew registrations3200.0An allocation is determined by statue and revenue is deposited to the Board of Examiners of Psychologists' special funds.NofalseYears2025-09-22T19:55:34.000Z2026NoApplicants apply by using the online application system.2025-12-18T19:42:49.000Z102.090.0trueApplicants must also take a jurisprudence exam with a passing score of 75% or better.Department of HealthNoneMDHHealth Awareness Testing Sites (HATS)FY 2024 Initial Maryland Laboratory License0"HG § 17-205 COMAR 10.10.03.01"Online (Web or Mobile)"ASPEN (ACO) Database Microsoft Access Database"Review documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T16:55:51.000Z2026N/A"ASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon ExpiringAir Quality Permit to Construct (Expanded Public review)The Air Quality Permit to Construct (expanded public review) is required prior to the installation or operation of any process or equipment capable of creating air pollution that is not exempt per COMAR 26.11.02.10 and does not qualify for an Air Quality General Permit to Construct AND per COMAR 26.11.02.11, requires opportunities for the public to review and comment on the application and permit prior to issuance.0Environment Article, 2-401, COMAR 26.11.02Email, MailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.45010350.0Fee collected by payment transmittal as required by regulation and deposited into the Clean Air Fund.1. Modernized fill-in forms that can be submitted online. Applications are complicated, so this process cannot be fully automated. Online fee payment AFTER application fees are assessed by permit engineer following administrative completeness review. 2. Additional staff engineers and administrative staff to handle permit to construct workload. 3. Funding for training of new and existing staff to improve efficiency in technical review, calculating emissions, and determining applicable requirements.falseIndefinite2025-09-17T19:52:47.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:52.000Z17.011.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)18 months to construct the source, on-going following constructionLimited Crab Catcher & Male Only Limited Crab CatcherRequired to commercially crab up to 50 crab pots1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:30:34.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z739.0739.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Non-Beverage “C” PermitAuthorizes the holder for commercial purposes to purchase alcohol and alcoholic beverages for use in compounding or manufacturing flavoring extracts; medicinal, antiseptic or toilet preparations, or for other similar purposes; for scientific or laboratory purposes; for flavoring food products; or for sale by druggists or apothecaries upon the written prescription of a qualified physician.0MD Code Alcoholic Beverage and Cannabis Article 2-164Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1450.0General Fund - Statute 3-107Not at this timefalseIndefinite2025-09-22T13:59:29.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z20.020.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Does not expireScrap Tire Hauler LicenseFor persons who, as part of a commercial business, transport more than five scrap tires annually to or from a scrap tire facility licensed and approved by MDE.5Section 9-228 of the Environment Article and COMAR 26.04.08Mail, EmailEnvironmental Tracking System (ETS)Review of the application and documentation; letter generated if application is not complete, entry of key information into ETS.1800.0No feeOnline submittal of application and reports, better communication with Comptroller and SDAT.falseYears2025-09-16T19:30:46.000Z2026HB935 liabilities, SDAT not in good standing, understaffing can all impact processing times. Currently meeting processing times.Complete Permit application on the form provided my MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z129.0166.0falseDepartment of the EnvironmentLand and Materials AdministrationMDESOAR CertificationThe purpose of the Maryland SOAR Certification Program is primarily to provide recognition for all the hard work that goes into completing SOAR applications. It also provides case managers with evidence of professional development and so enhances professional credibility. Additionally, it provides beneficial information about individuals’ experiences of using the SOAR process and therefore helps to ensure that SOAR continues to be implemented effectively.2N/AEmailN/A100.0N/ANofalseYears2025-09-22T19:50:52.000Z2026NoProviders must have completed Maryland approved SOAR training and have had at least five cases decided, four of which have been approvals and have participated in at least three SOAR related activities. The application is reviewed by a SOAR Certification Review Committee. Each committee member will review the package and provide feedback on the quality of the medical summary reports and data forms and make a recommendation as to whether the application should be approved or denied, or whether more information is needed.2025-12-18T19:42:49.000Z4.04.0falseDepartment of HealthBehavioral Health Administration (BHA)MDHRegulated Shooting Area (Ground)This permit allows the holder to raise and release properly marked, captive-raised birds0NR 10-906Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and date processed in the Wildlife Permits database.14150.0Wildlife Management and Protection FundNofalseVariable2025-09-27T03:34:50.000Z2026NoApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z104.0104.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next June 30 (not to exceed 1 year)Radiation Machine Facility Registration (dental and vet)Registration is required prior to operating any radiation machine or modifying any facility in which an x-ray machine is to be used for dental and veterinary purposes. Also required when changing a machine's location or ownership.2COMAR 26.12.01.01Email, MailSQL Server.Review of the application and documentation; letter generated if application is not complete; payment needs to be verified via cash receipts60183.0Radiation Control Special Fund per law.Establish a portal system for submission of documentation. A more efficient way to determine if fees have been received by the Department.falseYears2025-09-17T21:18:41.000Z2026Timely processing is being metComplete applicable RHP forms. Submit forms, documentation, and fees.2025-12-18T19:43:59.000Z1483.01483.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApprentice Cosmetologist renewalFor the purposes of allowing a licensee to continue to provide services.2Article - Business Occupations and Professions §5–405.Online (Web or Mobile), Mail, In Personas400Web application, paper application or an individual may bring the application or associated fee to the building in person.211.0Statute- Special Fundn/afalseYears2025-09-26T20:25:29.000Z2026n/aWeb application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z200.0200.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLScientific Collection PermitRequired for individuals to do scientific or educational research that needs special permissions to perform otherwise prohibited activities1NR 4-212Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually3010.0Fisheries Research and Development FundIncreased staff would support faster processing; much of the processing time can be attributed to complexities in the research project and requested permit activity which is unlikely to change.falseYears2025-10-01T09:50:34.000Z2026Limited existing staffing to review permitsAquatic (Fisheries) Scientific Collection Permit (maryland.gov)2025-12-18T19:46:16.000Z118.0118.0trueYes, biologists and managers review the application to make sure the request doesn't cause harm to species or doesn't conflict with agency research.Department of Natural ResourcesAquatic ResourcesDNRProducer mobile farmer’s market unitLicense to transport and distribute certain approved food products from an approved farm to Farmer's Markets throughout MD.1H-G 21-309.1Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30100.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:41:48.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z99.099.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHGroup Self Insurers for Workers' CompensationAuthority for businesses that pool their workers' compensation liability.0Insurance Article §§6-203. COMAR 31.08.09MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.211525.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleThe MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:48:54.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking.2025-12-18T19:40:11.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Annually, July 1.Hearing Aid Dispenser Full LicenseAllows for the full scale practice of Hearing Aid Dispening.2COMAR 10.41.03Online (Web or Mobile)Smartsheets14150.0Determined by COMARTimely submission of required and requested documentation.falseYears2025-11-05T17:36:20.000Z2026Delayed receipt of required and requested documentstion and/or delayed receipt of background check results.Once application is received, a member of the licensing team begins the review and approval process.2025-12-18T19:40:02.000Z30.013.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Phase II Municipal Separate Storm Sewer (MS4) Permit (General, State and Federal Properties)This permit covers pollution discharged from state and federal projects within municipal separate storm sewer systems (MS4) serving small municipalities. The Phase II regulations established requirements for stormwater discharges for MS4s serving populations less than 100,000.5Environment Article § 4-202.1EmailAccess3650.0N/AA comprehensive ETS enterprise system that meets the program's needs could also meet the needs of this survey.falseYears2025-09-17T22:23:56.000Z2026Antiquated database structureOn-line Guidance provided on MDE's Website2025-12-18T19:44:17.000Z0.00.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEThermal Biomass Renewable Energy FacilityPer PUA § 7-701(r), a thermal biomass system is a system that uses primarily animal manure, including poultry litter, and associated bedding to generate thermal energy; food waste or qualifying biomass for the remainder of the feedstock; and is used in Maryland.0PUA § 7–701 through §7–713. COMAR 20.61Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel50.0N/ANofalseIndefinite2025-09-12T18:41:45.000Z2026NoAn application is available on the Commission’s website; however, no applications have been received.2025-12-18T19:40:22.000Z0.00.0falsePublic Service CommissionNonePSC24-Non-Profit Sells Goods Sales Counselor“Registered Sales Counselor” means an individual employed by a cemetery or burial goods business who provides burial space, goods, or services.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3100.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:34:02.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z3.03.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Check Cashing Services LicenseAllows a business to provide check cashing services for a fee, independent of retail sales.1Financial Institutions §12-105Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.60500.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T16:03:11.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z30.022.0falseDepartment of LaborOffice of Financial RegulationDoLPer FI §12-106, license may be denied if applicant has committed a felony or a misdemeanor that is directly related to the fitness and qualification of the person to provide check cashing services.Gas Broker LicenseA license to broker natural gas authorizes a company to provide gas broker services to different customer classes (residential, commercial, and industrial) and service areas (BGE, WGL, Columbia, Chesapeake, and Elkton). Of note, not all service territories permit natural gas broker services to residential customers (i.e. Chesapeake, Columbia, and Elkton). The license also authorizes brokers to provide different service options to customers (i.e. prepayments and metering). Applicants must provide evidence showing financial stability in the form of a $10,000 bond. Additionally, applicants are required to provide marketing materials, personnel training materials, and evidence of managerial competency.3PUA § 7–603 and COMAR 20.54Online (Web or Mobile), MailDocket Management System (DMS), Gmail, WordStaff performs many steps in the review process manually. Staff contacts the commissions in the other states where the applicants operate to determine if the applicant has a history of consumer complaints or violations. Staff consults the Department of Assessments and Taxation to make sure the applicant is compliant with Maryland business registration requirements. Staff consults the Commission’s fiscal division to ensure the applicant is current with all Commission assessments.45400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated application systemfalseYears2025-09-12T10:36:53.000Z2026Often, the Commission receives incomplete applications. Upon review by Staff, the company is contacted in an effort to have them complete their submission. This can result in a lengthy back and forth conversation between Staff and the company.An application for a natural gas broker license is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to the technical staff for review. The purpose of the review is to evaluate several components. Among them include completeness of the application, whether a publicly available application was provided, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to either recommend or deny licensure of the applicant to the Commission with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:39:23.000Z20.020.0falsePublic Service CommissionNonePSCCOMAR 20.54.02.02 B(1)In 2025, a comprehensive education, training, and testing program was added as a requirement to the application process per SB 1 passed in 2024. Tests will be scored and only the applicants who pass the test will be licensed.Bingo Sponsored Manager (Form 3005)This application is to be used only when a holder of an Instant Bingo Facility Operator License (sponsored licensee) makes application for an employee applicant who has been offered a position within the sponsored licensee business. This application must be completed by an individual who has received at least a conditional offer of employment from a licensed facility operator, manufacturer or contractor as an instant bingo facility manager.5Crim. Law § 12-301.1(c); COMAR 36.07.02.14GOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary7150.0Education trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T13:06:40.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.14G ; COMAR 36.07.02.01FJonah Crab, Conch, Turtle, Lobster AuthorizationRequired to commercially harvest Jonah crab, conch, turtle, or lobster1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:35:28.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z45.045.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Tissue Bank PermitInitial Maryland Laboratory License0HG § 17-205, COMAR 10.50.01.06Online (Web or Mobile)Microsoft Access DatabaseReview documents to determine compliance with licensure requirements210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:00:05.000Z2026N/AMicrosoft Access Database Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z25.024.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringYellow Perch PermitRequired to commercially harvest yellow perch1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:51:06.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z55.055.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Full License- ReinstatementA full practice Podiatry license issued to a licensee who was in an inactive licensure status.2COMAR 10.40.02.07Online (Web or Mobile), In PersonDOH IT SystemManually key in paper application data if paper is received. Not applicable if online application was filed.21050.0§16–206- State Board of Podiatric Medical Examiners Fund. The Boards State fund to cover the expenditures of running the Board.The Board process all applications within the predetermined timeline.falseYears2025-10-14T18:28:08.000Z2026The Board consistently and efficiently processes licenses in a timely manner.The Board Members conduct a final review and determination as stated in the Board's Standard Operating Policy manual.2025-12-18T19:46:54.000Z3.03.0falseDepartment of HealthBoard of Podiatric Medical ExaminersMDH§16–305.General Permit for Discharge of Treated Groundwater from Oil Contaminated Groundwater Sources to Surface or Groundwaters of the State (OGR)Authorizes discharges of treated groundwater from oil-contaminated groundwater sources.5Title 9, Subtitle 3 of the Environment ArticleEmail, MailETS and ICIS NetDMRReview the application for completeness, entry of key information into ETS.30120.0Clean Water FundNofalseYears2025-09-16T20:47:01.000Z2026NoneComplete application on the form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z10.010.0trueAST and Permits Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDE62-Non-Profit Goods Sold Pet Sales Counselor“Non-Profit Goods Sold Pet Sales Counselor” means an individual employed by a cemetery or burial goods business who provides burial space, goods, or services.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3100.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:15:14.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Mobile Sports Wagering (Form 4003)The holder of a Mobile Sports Wagering License is permitted to conduct and operate mobile / online sports wagering in Maryland in conformance with Maryland’s Sports Wagering Law.5SG § 9‑1E‑05(a);Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary270500000.0License fees were allocated to the Blueprint for Maryland's Future FundNofalseYears2025-09-18T12:01:42.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the Sports Wagering Application Review Commission (SWARC). The MLGCC has final approval and issues the license.2025-12-18T19:39:22.000Z0.01.0trueYes, to review the physical security design and to conduct pre-golive testing.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02Renewal - Nursing Home Administrator (NHA) LicenseNHA license - Biennial renewal2COMAR 10.33.01Online (Web or Mobile)BDCOMM Online License Renewal System - BLTCARenewal applications and documentation of continuing education are submitted via an online system; documents are stored and retrieved electronically by Board office staff ; however, staff conducts a manual review of the application and documents for completeness and determination that requirements have been met.1100.0General fundedAs part of the 8-year Regulatory Review and Evaluation Act (RREA), the Board is in the process of repealing and adopting new regulations, draft proposal 10.33.01- 10.33.08, which are more clearly organized and removes any ambiguity that may exit in the current regulations and includes regulations for the new licensing requirement, effective July 1, 2026, for Assisted Living Managers.falseYears2025-09-24T22:56:36.000Z2026Some ambiguity in various regulations and sections of COMAR 10.33.01 were identified.Applications are completed and submitted and payment is made via an online license renewal system.2025-12-18T19:39:17.000Z212.0212.0falseDepartment of HealthBoard of Long-Term Care AdministratorsMDH10.33.01.06G, 10.33.01.07C, and 10.33.01.15Harness TrainerAllows an individual to act as a standardbred trainer109.10.02.19In Person, Mailas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T18:10:28.000Z2026N/Aapplication given to license office to process2025-12-18T19:41:14.000Z346.0346.0trueyes. The individual must pass a written test administered by the Standardbred JudgesDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemAlcohol and Drug Trainee (ADT)An individual who meets the Board's requirements may provide counseling, therapy and informed trauma care with individuals, couples, families and groups in the aresa of SUDs and CODs under the supervision of a Board Approved Supervisor.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.03 (Alcohol and Drug Counselors – Requirements and Supervision).In Person, MailNo dedicated online licensing portal. Applications are processed manually. Staff use the Board’s internal database and standard office software (Word/Excel) to log, track, and update applicant records.staff manually receive, review, and key in paper applications; match CHRC results; and verify coursework and supervision forms.4575.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is authorized by statute and used to support the Board’s operations, including licensing, compliance, and administrative functions.Implementing an online submission system for coursework and supervision forms, electronic access to CHRC results, and additional staff support during peak periods would improve timeliness.falseYears2025-09-24T23:35:00.000Z2026High application volume, incomplete submissions, delays in CHRC results, and manual processing requirements contribute to slower turnaround times. Staffing shortages also add to delays.Applications are submitted in hard copy to the Board. Staff manually review for completeness, verify enrollment in or completion of the required academic coursework, and confirm supervision arrangements. Criminal History Records Check (CHRC) results are manually matched to the applicant’s file. Staff prepare the completed file for Board review, and upon approval, the trainee credential is issued and records updated manually.2025-12-18T19:39:17.000Z725.0272.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHYes. Under the Annotated Code of Maryland, Health Occupations Article, Title 17 (§ 17-501 and § 17-501.1), the Board may deny a license or certificate to an applicant who has been convicted of or pled guilty or nolo contendere to a felony or crime of moral turpitude. Applicants must complete a Criminal History Records Check (CHRC) as part of the application process. COMAR 10.58.03 and 10.58.12 also require the Board to evaluate good moral character and fitness to practice before issuing the credential.”RCP RenewalFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5A-13; COMAR 10.32.11.11Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10176.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:56:30.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z46.0falseDepartment of HealthState Board of PhysiciansMDHsnapping turtle permitRequired to commercially harvest snapping turtle1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:56:33.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z97.097.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Board for the Certification of Residential Child Care Program ProfessionalsCertified Residential Child Care Program Administrator -This individual is certified to practice as a program administrator.2Health Occupation Title 20 Subtitle 57Online (Web or Mobile), Mail, In PersonBoard's Cashlog Licensing SystemBoard staff receives mail in applications and review the supporting documents.30200.0Title 10 Subtitle 57 Chapter 07 FeesnofalseYears2025-10-09T18:57:45.000Z2026noApplicants can apply via the Board's online portal, by mail or walk in application2025-12-18T19:46:43.000Z28.025.0trueBoard staff reviews completed application, applicant must pass an exam to be licenseDepartment of HealthNoneMDHTitle 20-313The Board moved to an Online portal in June, 2024 for initial program administrators applicationsLicenseInitial License0HG § 14-206 HG § 14-304 COMAR 10.12.04Online (Web or Mobile)N/A20.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T14:07:04.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:38.000Z30.06.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non ExpiringBrownfields Revitalization Incentive Program (BRIP)Provides incentives including tax credits, loans and grants for the redevelopment of eligible brownfield properties in participating jurisdictions.30Tax Property Article §9-229Email, MailN/AThe data from applications is entered into an Excel spreadsheet.600.0N/AComunicating with other Maryland Agencies that are invivled with the final approval process.falseYears2025-09-19T19:28:52.000Z2026N/AA completed General Application an addendum as it relates to the project. Copies of all of the following letters issued by the Maryland Department of Environment (MDE) evidencing: Acceptance of the property into the MDE’s Voluntary Cleanup Program (VCP), That the entity applying has Inculpable Person status, and A closure document (Certificate of Completion or No Further Requirements Determination (NFRD)) once remediation has been completed to the satisfaction of MDE. A copy of the building permit issued for the project by the jurisdiction. Qualifying property owners will be issued a letter which can be taken to the local jurisdiction to apply for the tax credit.2025-12-18T19:46:01.000Z8.08.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMDental Assistant Qualified in General DutiesRecognition. Allows a dental assistant to perform enumerated general duties procedures under the direct supervision of a dentist0HO § 4-205(a)(1)(iii), COMAR 10.44.01.05MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.120.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-29T13:53:32.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:06.000Z55.055.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Recognition. No expiration.Fishing License - Tidal (Bay & Coastal Sport) - Nonresident full seasonRequired for nonresidents to fish in tidal waters1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)022.5Fisheries Research and Development FundNo.trueYears2025-10-01T09:55:08.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z40862.040862.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Recovery Friendly Workplace - Platinum DesignationEmployers are eligible to receive designation as a Platinum-level Recovery Friendly Workplace after demonstrating they met certain required activites.1n/aOthern/aManually enter data100.0n/aRecovery Friendly Advisors are able to process designation almost immediately upon meeting certain requirements.falseYears2025-09-26T13:49:07.000Z2026Recovery Friendly Advisors are able to process designation almost immediately upon meeting certain requirements.There is no application for designation. Eligibility is based on accomplishing certain activities.2025-12-18T19:41:23.000Z15.015.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLBiotechnology Investment Incentive Tax Credit (BIITC)Provides an investor with income tax credits equal to 33% or 50% of an eligible investment in a Qualified Maryland Biotechnology Company (QMBC), supporting investment in seed and early stage biotechnology companies.1COMAR 24.05.03.07 Economic Devleopment Article §2-108Email, Mail, Online (Web or Mobile)Sharepoint - in House PortalApplications received via our obline portal, by mail or by email are keyed in to excel spreadsheets.1800.0N/AWe achieve this consistently as it based on statutory timelines.falseYears2025-09-19T15:41:25.000Z2026This program is based on statutory timelines.Online Portal2025-12-18T19:45:27.000Z48.042.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMOnline Portal/ Online Clock Timer - testingIndividual Indirect (Pretreatment) Permit for Surface Discharge (Industrial)An Industrial Pretreatment Permit is an official document invoking local, state and federal rules and regulations to a significant industrial user (SIU) or a categorical industrial user (CIU). Categorical users are those facilities which engage in an activity which have national numerical standards and reporting requirements. Significant users are all Industrial Users subject to Categorical Pretreatment Standards under 40 CFR 403.6 and 40 CFR chapter I, subchapter N; and any other Industrial User that: discharges an average of 25,000 gallons per day or more of process wastewater to the POTW (excluding sanitary, non-contact cooling and boiler blowdown wastewater); contributes a process waste stream which makes up 5 percent or more of the average dry weather hydraulic or organic capacity of the POTW; or is designated as such by the Control Authority on the basis that the Industrial User has a reasonable potential for adversely affecting the POTW's operation or for violating any Pretreatment Standard or requirement (in accordance with 40 CFR 403.8 (f)(6)).5Environment Article 9-301, 302, and 323 - 332Mail, FaxETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.Some manual data entry1820.0N/ATo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing.falseYears2025-09-17T23:29:56.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a complete and signed application including any required supplimental forms of documents. There are no fees.2025-12-18T19:39:14.000Z1.01.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEBlack Sea Bass PermitRequired to commercially harvest black sea bass1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:54:05.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z15.015.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Satellite Simulcast Betting PermitThis permit allows the operation of a Satellite Simulcast Betting Facility109.10.05.02Otheras400manually key in paper application data1500.0Special Fund created by the Business Regulation Article 11-401 09.10.05.10n/afalseYears2025-09-26T18:34:17.000Z2026n/aPublic meeting of the Commission2025-12-18T19:41:14.000Z8.08.0true09.10.05.09 requires the applicant to submit a request to renew the permit 60 days prior to the expiration of the current permitDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemAdvisory OrganizationsAny person other than a single insurer who assists insurers or rate service organizations in the making of rates.0Insurance Article §§11-221MailN/APerform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.210.0N/AThe MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseIndefinite2025-09-25T13:53:21.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking.2025-12-18T19:45:38.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIADoes not expire.Common Carrier Company PermitThe Common Carrier Company Permit (permit) grants operating authority to a company to offer intrastate passenger-for-hire services in the State of Maryland, regardless of the number of vehicles used by the company. The permit may be held by a company or sole proprietorship. Concurrent to the permit, the company shall have at least one individual with a For-Hire Driver’s License.20PUA §9-201 and COMAR 10.95.01.04MailGmail, WordManual review of submitted applications by staff. Mail approvals to applicants.450.0N/AAn automated online system or additional staff.falseYears2025-09-11T13:32:49.000Z2026Sometimes applications can be incomplete or require additional information/clarification before an approval can be issued.Paper applications are submitted to the Public Service Commission (Commission) in person, by electronic mail, or U.S. Mail. Once received, the application is assigned to a member of the Commission’s Transportation Division (Division). With the application, the company submits vehicle information, a Certificate of Insurance, a list of drivers and Maryland State Department of Assessments and Taxation (SDAT) registration information. Each applicant must also have a certificate of insurance or a documentation of insurance compliance if operating for a Transportation Network Company. The application may require the inclusion of a USDOT number, WMATC authority and BWI Airport authority. Each application must either include workers’ compensation information or a workers’ compensation exemption, if appropriate. Each applicant must have a resident agent in Maryland. Division staff reviews the application for accuracy and completeness. Once the review is completed and approved by the Division Director, the application is approved by the Commission. The Division then sends the approval by U.S. Mail to the applicant.2025-12-18T19:39:23.000Z1150.01150.0falsePublic Service CommissionNonePSCPUA §9-204N/A Agency not listed - Uninsured Employers' Fund - the form requires something be clicked above so we clicked on Workers' Compensation Commission or the form won't go in - WE ARE NOT THE WCCN/A NONE0none N/AOtherN/A none00.0No revenue since so applicable documents issuedN/A NonetrueIndefinite2025-09-11T17:53:14.000Z2026N/A NoneThis agency no applicable license, permits etc.2025-12-18T19:39:23.000Z0.00.0false"Workers Compensation Commission"NoneWCCResident Hunting License - RegularLicense authorizes a resident of Maryland aged 16 - 64 to participate in the state hunting seasons.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)035.0Wildlife Management and Protection FundNotrueVariable2025-09-27T01:43:56.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z60004.060004.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/)The day they are issued through the next July 31 (not to exceed 1 year)Board for the Certification of Residential Child Care Program ProfessionalsReinstatement Residential Child and Youth Care Practitioners -This individual is reinstated to perform direct responsibilities related to activities of daily living, self-help and socialization skills in a residential child care program under the direction of a certified program administrator.2Health Occupation Title 20 Subtitle 57Online (Web or Mobile), Mail, In PersonBoard's Cashlog licensing systemThe Board still accepts paper application and manually process the applications6050.0Fees are determined by title 10.57.07 Fees; Health Occupation Article 20-206nofalseYears2025-10-09T18:50:01.000Z2026noApplicant can apply by online portal, or mail in paper application or in-person drop off paper application2025-12-18T19:46:43.000Z27.059.0trueBoard staff reviews the applicant completed application along with supporting documents such as continuing education documentationtDepartment of HealthNoneMDHTitle 20-313The Board moved to an online platform in June 2024, however the Board still accepts paper application via mail.Community Health Worker CertificationRenewal of community health worker certificate2COMAR 10.68.01Online (Web or Mobile), MailApplications are received via the Maryland OneStop portal or by postal mail. The few applications received by mail are manually entered into the online portal. https://onestop.md.gov/forms/certified-community-health-worker-cchw-certificate-renewal-application-5e53f5292bd9090100de5698The few applications received by mail are manually entered into the online Maryland OneStop portal.900.0N/AModifying the Maryland OneStop application to only provide required fields for applicants to enter needed information. This is in process.falseYears2025-09-24T12:18:46.000Z2026No.Applications are received in Maryland OneStop or by postal mail. https://onestop.md.gov/forms/certified-community-health-worker-cchw-certificate-renewal-application-5e53f5292bd9090100de56982025-12-18T19:54:08.000Z361.0352.0falseDepartment of HealthPublic Health Administration (PHA)MDHLimited Private Inpatient Facilities (LPIF) LicenseInitial License FY230HG § 10-503 COMAR 10.07.16.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseVariable2025-09-25T15:53:35.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.3 Years for an Accredited Facility 1 Year for a Provisional LicenseGame Husbandry PermitThis permit is required for any state resident that is in possession of a native game bird species regardless if their intent is for self consumption or for release for training/hunting purposes.0NR 10-905, COMAR 08.03.09.04In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and dated processing in the Wildlife Permits database.145.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T02:58:53.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z89.089.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through December 31 (not to exceed 1 year)Chesapeake Channa bowfish commercial licenseRequired to commercially harvest chesapeake channa without a tidal fish license1NR 4-701.1Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)015.0Fisheries Research and Development FundNo.trueYears2025-10-01T11:00:30.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z208.0208.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Medical Director CertificateCertification allows the doctor to act as a medical director of a health maintenance organization.2§ 15-10C-03(a)(2), COMAR 31.10.20.05(b)(2)Mail, EmailN/A.First, the submission and tracking process is fully manual. MIA staff has to check the mailbox frequently, set up folders on the shared drive, manually save the material from the email to the shared drive, and fill in the tracking chart for the submission and for each action taken in the filing. Second, COMAR 31.10.20.03(B)(4) requires an applicant to be of good character and trustworthy. In order to get evidence of this, the MIA requires that for each initial application, the applicant provide us with four references--2 character references and 2 professional references-- and we send those references a form to fill out and return.24100.0Funds are allocated to the Insurance Regulation Fund. Insurance Article § 15-10(c).Implementing an online portal for submitting applications, along with the ability to accept electronic payments for filing fees, would help to streamline the application process.falseYears2025-09-24T16:34:23.000Z2026It often takes time to get references for the applicant sent in. Many people who are named as references do not fill out the form timely and we need to follow up and even ask the applicant for different references who might be more responsive. We must have all four references on file before we can issue a certificate. This is not an issue for renewal applications, as references are only required for the initial application. Another common delay occurs while waiting for the filing fee to arrive by mail. Quite often, we receive the filing fee 1-2 weeks after we receive the application. The MIA does not review applications until the filing fee is received.All applications, whether submitted electronically or by mail, and the filing fees are tracked on an Excel spreadsheet. The spreadsheet is also used to track the progress of the application review.2025-12-18T19:54:08.000Z126.0126.0falseMaryland Insurance AdministrationNoneMIACOMAR 31.10.20.03(B) and (C).Dam Safety Permit/Waterway Construction Permit (minor or small pond)This permit covers waterway construction of new dams and ponds, and permits for alterations to existing impoundment structures. The major goal of this permit is to ensure that dams are built and operated properly to protect public safety.0Environment Article, Title 5, Subtitle 5EmailAccess3650.0N/AA comprehensive ETS enterprise system that meets the program's needs could also meet the needs of this survey.falseIndefinite2025-09-17T22:17:40.000Z2026Antiquated database structureOn-line Guidance provided on MDE's Website2025-12-18T19:44:17.000Z435.0386.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEFor the life of the damAnesthesia-Class II Permit-RenewalDentists-Permit to Administer Parenteral Anesthetic to Attain Moderate Sedation-Renewal5HO § 4-205(a); COMAR 10.44.12.20MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:08:55.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z10.010.0falseDepartment of HealthBoard of Dental ExaminersMDHWaterworks and Waste Systems Operator CertificationThis certification helps to protect public health and the environment by setting minimum education, experience, and examination standards that applicants must satisfy. It is required for individuals working in water treatment plants, water distribution systems, wastewater treatment plants, wastewater collection systems, certain pretreatment facilities that discharge to sanitary sewers, or industrial wastewater facilities who make process control decisions or determine remedial action in emergencies.3COMAR 26.06.01MailAccessManual review of documentation; manual data entry of payment & certificate details; mail or email issued certificate60100.0General FundsAutomated system to allow for online applications & payment; anticipated completion in early 2026falseYears2025-09-17T22:02:09.000Z2026Application & payment separated; incomplete applications; requirements not met; check payments delaysSubmit paper application with check or money order2025-12-18T19:44:17.000Z2746.03146.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDESoft drink manufacturing plantLicense to operate a food manufacturing plant in Maryland.1HG 21-332Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:30:53.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z4.04.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHResponsible Vendor Training (RVT) Program RegistrationA permit to offer a training program for registered agents employed by cannabis licensees, as required by Alcoholic Beverages and Cannabis Article, §§36-1001—36-1003. The training program must: (1) be taught in a classroom or virtual setting for at least a 2-hour period; (2) establish program standards, including certification and recertification requirements, record keeping, testing and assessment protocols, and effectiveness evaluations; and (3) provide a core curriculum of relevant statutory and regulatory provisions, which shall include: (i) information on required licenses, age requirements, patient registry cards issued by the Administration, maintenance of records, privacy issues, and unlawful acts; (ii) administrative and criminal liability and license and court sanctions; (iii) statutory and regulatory requirements for employees and owners; (iv) statutory and regulatory requirements related to cannabis sale, transfer, and delivery; (v) acceptable forms of identification, including patient and caregiver identification cards; (vi) State and local licensing and enforcement; and (vii) information on serving size, THC and cannabinoid potency, and impairment."0MD Code, Alcoholic Beverages and Cannabis, §§36-1001—36-1003Online (Web or Mobile)SeamlessMCA reviews the finished RVT training materials as it would be experienced by Maryland cannabis business agents. Staff from multiple MCA departments (Public Health, Policy, Compliance and Regulations, REDI) review the training courses thoroughly and request corrections as necessary. After requested corrections are made by the applicant, the MCA Director reviews and determines approval status. Once approved, courses are posted to the MCA website for agents to select a course that fits their needs.90500.0Revenue collected from the application fees is allocated to the Cannabis Regulation and Enforcement Fund (MD Code, Alcoholic Beverages and Cannabis, § 36-206)To the extent there is variability in review time, it is largely due to individual application circumstances. Additional staff and improved internal training would reduce review time. Recent applications have required extensive correspondence due to incomplete submissions, missing parts of courses, missing exhibits, and errors. To ensure applications are processed within a predetermined timeline, MCA could impose tighter timelines for applicants responding to requests for missing or corrected materials and more stringent penalties when timelines are not met. For example, MCA could shorten the timeline for resubmitting incorrect course materials from 30 to 15 days. It could also require the applicant to start over completely if they submit an incomplete application. MCA is working toward building a library of RVT courses, so while it is not interested in imposing more stringent penalties it would consider shortening turnaround time for resubmissions.falseVariable2025-09-19T17:09:13.000Z2026Several factors may contribute to assigned staff's ability to process an application on a consistent timeline: (1) An RVT application includes an entire curriculum that staff must review in detail to ensure all components and references are accurate; (2) Application review can involve extensive correspondence with the applicant due to incomplete submissions, missing parts of courses, or missing exhibits (2) RVT programs could be online/"on-demand", online live/facilitated, or in-person, so there is a lot of variability when reviewing RVT programs.Applications are processed in the order they are received. Applicants should anticipate at least 90 days for formal consideration of an application. MCA must be able to review the finished RVT training materials (i.e., LMS course and any supplementary materials) as it would be experienced by Maryland cannabis business agents. Staff from multiple MCA departments (Public Health, Policy, Compliance and Regulations, REDI) review the training courses thoroughly and request corrections as necessary. After requested corrections are made by the applicant, the MCA Director reviews and determines approval status. Once approved, courses are posted to the MCA website for agents to select a course that fits their needs for statutorily mandated annual training.2025-12-18T19:46:01.000Z6.02.0falseMaryland Cannabis AdministrationNoneMCANo term specified; approved curricula must be updated as directed by MCA in order to maintain permit.Modular Plan ReviewThis is issued once a modular plan is reviewed for building code conformance.180COMAR 09.12.52EmailEmail, Microsoft Word and Access, and BlueBeamEnter information received via email100.0N/AHaving a second staff person to assist with the reviews may cut down the timeline.falseDays2025-09-25T21:44:45.000Z2026There are currently no factors that hinder our staff's ability to process.Plans are emailed to unit staff and then reviewed2025-12-18T19:41:23.000Z638.0471.0falseDepartment of LaborDivision of Labor and Industry (DLI)DoLVLT Manufacturer (Form 1002) (Tier 1) Central Monitor and Control SystemManufacturer license to offer any video lottery terminal central monitor and control system, associated equipment or software directly related to the operation of video lottery terminals, instant bingo machines, electronic gaming devices, table games or table game equipment.5SG § 9‑1A‑04(a)(2) ;SG § 9-1A-06(a)(2) ;COMAR 36.03.02.13AOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary27010000.0Education Trust FundNofalseYears2025-09-18T12:10:24.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:39:22.000Z1.01.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.03.02.03 ;COMAR 36.03.02.04Developmental Disabilities Administration Provider CertificationDDA certifies professionals and agencies as Medicaid waiver service providers for individuals with intellectual and/or developmental disabilities. The Office of Health Care Quality is the licensing agency for providers.3Maryland statute: Md. Code Ann., Health Gen. §§ 7-903, 7-904 Maryland regulations: COMAR 10.22.02.01-1; COMAR 10.09.26.02; COMAR 10.09.36.02. Medicaid waiver programs: MD.0023 Community Pathways; MD.1506 Community Supports; MD.1466 Family Supports (note that MD.1506 and MD.1466 will terminate in October 2025 due to consolidation with MD.0023)EmailApplications are sent to a shared email inbox, providerapplications.dda@maryland.gov.Provider Services staff manually check the application packet to ensure all required documentation is present and complete. If the application is missing documentation or is incomplete, the Provider Services Staff will request clarifying information (custom email). If the application cannot be approved, the Provider Services staff will send a denial letter (manually generated and emailed based on a template). If the application is approved, the Provider Services staff will send an approval letter (manually generated and emailed based on a template). If the provider is requesting a license, the Provider Services staff will share the application with OHCQ (manually sending an email and updating a shared spreadsheet).360.0N/AAdditional staff resources would enable a more expeditious and thorough review of applications for certification or renewal of certifications. These staff members would contribute to both the processing of provider applications and all other provider support tasks, including quality monitoring and provider training. Beyond increasing the capacity for application review, applying new staff resources to provider training/education would positively impact the quality of applications received and, in turn, contribute to greater efficiency in reviewing applications. Beyond expanded staffing, the process mapping discussed under the previous question resulted in approximately two dozen recommendations for process improvement. Many of these recommendations have already resulted in changes at the DDA, such as changing this certification to a 3-year renewal cycle and instituting statewide tracking of all applications. The DDA continues its work to implement remaining accepted recommendations from this process. For example, the DDA will be working on standardizing training for Provider Services staff across all DDA Regional Offices, as well as on standardizing orientation and checklists for new providers.falseYears2025-10-09T21:10:03.000Z2026The DDA presently does not face significant statutory or regulatory barriers to timely application processing, but does face staff shortages in certain operational areas, including provider services. At present, responsibilities for provider services are combined with other, unrelated responsibilities in certain offices. Beginning in Calendar Year 2024, the DDA began undertaking a system-wide process mapping to identify areas for operational improvement. This included an analysis of the DDA provider certification process. The DDA identified various process factors that could potentially impede the timely processing of applications for this certification, such as a lack of differentiated applications for different provider types and a lack of limits on how many times a provider can reapply for certification.The assigned regional office reviews applications. Provider Services staff review the application packet to ensure it is complete and meets all requirements. If applicants are pursuing licensed services, their application is forwarded to the Office of Health Care Quality.2025-12-18T19:46:43.000Z532.046.0falseDepartment of HealthDevelopmental Disabilities Administration (DDA)MDHCOMAR 10.22.02.11B: “A licensee may not employ or contract with any person who has a criminal history which would indicate behavior potentially harmful to individuals, documented through either a criminal history records check or a criminal background check, pursuant to Health-General Article, §19-1902 et seq., Annotated Code of Maryland, and COMAR 12.15.03.”Certificate of AccreditationInitial certificate of accreditation granted to organizations to operate an accredited community health worker certification training program.3COMAR 10.68.02Mail, Online (Web or Mobile)Applications are received in Maryland OneStop: https://onestop.md.gov/forms/community-health-worker-certification-training-program-accreditation-application-5e00c7c5acbeb300ffa332d6. Application materials are shared with the CHW Training Program Application Review Committee via google folders.1200.0N/AIn the event a large volume of applications is received in a short time period, then additional staff may be needed to maintain a consistent timeline.falseYears2025-09-23T16:50:33.000Z2026N/ANo significant updates to the application process in Maryland OneStop. https://onestop.md.gov/forms/community-health-worker-certification-training-program-accreditation-application-5e00c7c5acbeb300ffa332d6 Applications are reviewed by the Community Health Worker Training Program Application Review Committee.2025-12-18T19:46:45.000Z10.05.0falseDepartment of HealthPublic Health Administration (PHA)MDHControlled Hazardous Substances Facility PermitAuthorizes the construction and operation of a facility used to treat, store, or dispose of hazardous waste, as defined in COMAR 26.13.02.03, or sets long-term care requirements for a facility that is closed but is intended to permanently maintain waste.10Environment Article § 7-232 and COMAR 26.13.07Mail, In PersonScreening tool used to determine if facility is in a disproportionately affected community.Correspondence with applicant via letter and email.7202500.0Hazardous Substance Control FundNofalseYears2025-09-16T21:23:11.000Z2026NoneApplicant submits 3 paper copies of the application plus an electronic copy with required documentation.2025-12-18T19:43:44.000Z2.00.0trueHazardous waste regulatory engineer conducts site visit.Department of the EnvironmentLand and Materials AdministrationMDEEnvironment Article § 7-232 and COMAR 26.13.07Access to Adobe Acrobat Pro DC has simplified the process of incorporating materials from the permit application into the permit.Sewage Sludge Utilization Permit (Research Project)Sewage sludge utilization permit (research project) to test sewage sludge properties for vegetative growth.5Title 9, Subtitle 2 of the Environment ArticleMail, EmailElectronic Tracking System (ETS)Review application and documentation; email generated if application is not complete; payment needs to be verified, site visit.15025.0Clean Water FundOnline submittal of application, reports, and fee.falseYears2025-09-16T16:12:03.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z0.00.0trueSewage Sludge Utilization Unit staff conducts a site visit.Department of the EnvironmentLand and Materials AdministrationMDECertification of Amended CharterAny commercial bank (FI §3-213) or savings bank (FI §4-210) that amends its charter through the approval of 2/3 of the holders of the capital stock of the bank must file a copy of the amendment of the charter with the Office of Financial Regulation. The Commissioner of Financial Regulation then examines and certifies the amendment by issuing a certificate.0FI §2-108(a)(8)EmailN/A1020.0Allocated to the General Fund. FI §2-109N/AfalseIndefinite2025-09-23T16:43:13.000Z2026N/AApplications to amend the charter are emailed to the Assistant Commissioner for Corporate Activities.2025-12-18T19:46:45.000Z0.00.0falseDepartment of LaborOffice of Financial RegulationDoLThe validity of the Certification of Amended Charter is indefinite, as it acknowledges the Commissioner's approval of the amendment. If the financial institution subsequently chooses to amend its charter again, it will need another certification.Tree Expert LicenseLicense authorizes a person to engage in the work or business of a tree expert2NR §5-417Email, Mail, In PersonNetwork database, testing platformYes. Testing in a computer lab at Tawes. Licenses are sent out via the mail from Tawes. The information is maintained on a network database; TREE SERVICE.030.0Forest and Park Reserve FundNotrueYears2025-09-27T01:28:53.000Z2026NoPaper application sent to E-1, Tawes State Office Building, or via email lte.dnr@maryland.gov2025-12-18T19:46:16.000Z687.0687.0trueYes. Examination administered in person by Maryland Forest ServiceDepartment of Natural ResourcesMaryland Forest ServiceDNRAnesthesia-Class III Dental School Facility Permit-Additional Location-RenewalRenewal of a Facility Permit for the University of Maryland Dental School for a location other than its main campus. A University of Maryland "Facility Permit" is the only facility permit issued by the Board. Dentists who wish to administer anesthesia at the Dental School or a satellite facility must pass an evaluation at the facility.5HO § 4-205(a); COMAR 10.44.24 and COMAR 10.44.25MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:38:50.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHAir AmbulanceLicense to operate an air ambulance.1COMAR 30.09EmailSmart Sheet, NitroSome information needs to be manually entered by staff.7100.0This is determined by statue. The funds are deposited into the MIEMSS State Office of Commercial Ambulance Licensing and Regulation division. These funds are used to cover costs of the personnel and operations to run the division.Most delays are the result of incomplete applications or missing documents. This should be minimized with the new online process.falseYears2025-09-16T13:36:22.000Z2026Yes, the agency is moving to a completely on-line process which should decrease processing time.The applications are fillable PDF file available on the agency website. The ambulance service submits the completed forms via email. The agency the processes the application in accordance with agency policy.2025-12-18T19:43:35.000Z6.06.0trueMIEMSS ambulance inspector conducts on-site inspection for each ambulance and required equipment and medications. This includes testing of oxygen and suction systems per regulations.Maryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.09.04.03Yes, the agency is moving to a completely on-line process which should decrease processing time.Statewide Caterer's License - GeneralAllows a caterer to serve alcoholic beverages in all Maryland Jurisdictions, at catered events. Requires a 70/30% food to alcohol ratio at each event. Allows alcohol to be stored at caterers licensed location1MD Code Alcoholic Beverage and Cannabis Article 2-501Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant142000.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:41:26.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z13.085.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Authorized Maryland Poultry Testing AgentsCertifies a person that is not a veterinarian to be able to collect swabs from poultry to have tested at the Animal Health lab for regulatory diseases like Avian Influenza.1NPIP Poultry RegsEmail, Mailmanual processing and excel sheet for list of approved testersmanually key in paper application data3025.0UNIT :2000 MARKETING, ANIMAL INDUST & CONSUMER SVCS PROGRAM:2500 ANIMAL HEALTH REVENUE CODE: 6735 DESCRIPTION : NPIP TESTnofalseYears2025-10-10T14:54:01.000Z2026noApplication form is available on line when poultry testing agent classes are being offered. The forms are filled out and mailed/emailed to the program2025-12-18T19:46:43.000Z94.094.0trueTester must complete the class and demonstrate appropriate testing technique for the trainer in a wet lab/ field sessionDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDAStriped Bass Permit - for Hook and LineRequired to commercially harvest striped bass with a hook and line1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0150.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:48:21.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z153.0153.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Commemorative CertificateSpecial crafted birth certificate0COMAR 10.03.01.13Online (Web or Mobile), Mail, In PersonVital Statistics Administration's Work Order Management SystemApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.150.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T20:07:33.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued when satisfied that the applicant has a direct and tangible interest in the content of the record.2025-12-18T19:54:37.000Z2.02.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.13Local Exchange Operating Authority for Carriers with Greater than 20,000 SubscribersCompanies that provide local exchange telecommunications services to the general public (or other carriers), must receive authority to operate in the State. Local exchange carriers providing retail service to 20,000 or more subscribers must have a tariff on file with the Commission. The tariff specifies the terms, conditions, and rates of their service offerings. Carriers that anticipate having more than 20,000 subscribers may file a tariff with their initial application.0PUA § 2-112 and PUA § 2-113 and COMAR Title 20, Subtitle 45Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel452500.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated online system or more stafffalseIndefinite2025-09-12T18:43:17.000Z2026NoThe Commission’s website contains a template application for operating authority as well as a template tariff. The applicant must complete the application and tariff and file a request for authorization of operating authority through the Commission’s website. The filing must include the completed application and tariff. Technical Staff reviews the application and often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares written comments to either recommend or deny licensure of the applicant. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:40:22.000Z1.01.0falsePublic Service CommissionNonePSCClinical Director RegistrationAllows for an individual who is appointed by a licensed dispensary to provide information on medical cannabis to qualifying patients, caregivers, and dispensary agents.014.17.04.08(C)Online (Web or Mobile)Maryland OneStop is the public facing platform through which applications are submitted; use Salesforce to process applications on the back end.If a clinical director is a nurse or a licensed naturopathic doctor then a manual approval of the application takes place reviewing the health care professional license and evidence of experience or training with medical cannabis.300.0N/AThe 30 day turnaround time could be shortened if we denied applications that were not properly completed. Our current process requires a lot of communication with the applicant to get the proper documentation provided. All applications are entered through Salesforce. If Salesforce had the ability to determine if the application met the prerequisites prior to submission that would improve the turnaround time.falseVariable2025-09-19T16:24:34.000Z2026The largest factor is that Salesforce allows the submission of documents that do not meet the prerequisites for a clinical director. This creates more time spent on reviewing documents and communicating with applicants to get the appropriate materials.Clinical directors must renew their registration with the MCA when their health care professional license expires. If a clinical director is a pharmacist or qualifies as a certifying provider the system is set up to auto approve the application. MCA reviews the information and requests any missing documents. If a clinical director is a nurse or a licensed naturopathic doctor then a manual approval of the application takes place reviewing the health care professional license and evidence of experience or training with medical cannabis.2025-12-18T19:46:01.000Z19.016.0falseMaryland Cannabis AdministrationNoneMCAThe only change made to the process in the last year was that the registration expiration was changed. Originally, the registration was good for two years, but the decision was made to align the expiration of the registration with the health care professional license expiration since it is a requirement to hold the clinical director registration.Registration is aligned with the expiration date of the health care professional license held by the applicantCorporate or stable nameThis certificate is used to list the ownership of a standardbred horse as owned by a corporation, assumed entity or a stable.109.10.02.19In Person, Mail, Emailas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:29:57.000Z2026n/aReceive application from applicant, put into computer2025-12-18T19:41:14.000Z143.0143.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemForensic Residential Centers (SETT - Secure Evaluation & Therapeutic Treatment) LicenseSFY 2023 - Initial License1HG § 7-904, COMAR 10.07.13.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseYears2025-09-25T18:32:14.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Center for Recreation and communityAllows a youth camp to apply to obtain a certificate or letter of compliance to operating a youth camp in Maryland0COMAR 10.16.06Online (Web or Mobile), Mail, In PersonITon site inspections to insure compliance with COMAR 10.16.06 (required inspections)60190.0General FundITfalseVariable2025-09-24T17:05:41.000Z2026ITPut in an application in the camp portal with additiobal information2025-12-18T19:54:08.000Z156.0156.0trueinsure compliance with COMAR 10.16.06Department of HealthPublic Health Administration (PHA)MDHCOMAR 10.16.06.21Time depend on request from applicant during camp seasonMajor Medical Equipment Providers (MME) LicenseInitial License FY230HG § 19-3B-02 HG § 19-3B-04 COMAR 10.05.01.03 COMAR 10.05.01.04 COMAR 10.05.03.02Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:31:25.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z3.03.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.05.01.04E(3)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringReal Estate Appraiser Trainee license.Allows a Real Estate Appraiser Trainee to apply for a license.3BOP 16-301, 302, 303, 305, 306Online (Web or Mobile)AS4001150.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundNAfalseYears2025-09-25T15:14:56.000Z2026NAApplicant completes the online form and pays which auto inputs the information into the AS400 pending file where the license is release after the verification of all required documentation.2025-12-18T19:45:38.000Z48.049.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, and 16-701.2(a)3Changed several years ago to an online applicationNavigator CertificationNavigator Certification - Training requirements to be a Navigator though MHBE. Navigators are trained individuals who provide professional help to consumers, small businesses, and their employees as they look for health coverage options through the Marketplace. Navigators must renew their certification every 2 years so the numbers reported in Q4-5 are for NEW applications only2Insurance Article §31-112 and §31-113. COMAR 14.35.02 and 14.35.03Online (Web or Mobile)Salesforce50.0N/ANofalseYears2025-09-19T19:25:16.000Z2026No"New navigator applications must be submitted via Salesforce https://mhbe.force.com/training/CustomCommunityLogin As part of the electronic application for certification, a navigator applicant is presented with the Combined Federal and State navigator conflict of interest attestation which they must sign. The Connector Entity is responsible for keeping the signed attestation on file. New Navigator applicants must complete all training, including the Pre-Credentialing Training and schedule the final exam within 45 days of the application approval date. Failure to successfully take and pass the final exam within the time frame will result in deactivation of the applicant’s SalesForce account. Navigators have up to three attempts to pass the exam." Applications are reviewed to ensure that they're complete, that the applicant is over 18 years old, that they are employed by or otherwise engaged with a current Connector Entity Grantee and that there is a signed attestation document attached. Application is manually reviewed and approved by CE Program Manager. A Salesforce system generated notification is sent to the applicant.2025-12-18T19:46:01.000Z14.014.0falseMaryland Health Benefit ExchangeNoneMHBENew Manufacturer ApplicationNew application for manufacturers of modular buildings1COMAR 09.12.52.09Email, MailGmail, Word, AccessEntering information received via email or mail.2500.0The fee is retained by the program for program administration via a non-lapsing special fund. This is authorized by statute.N/A as we process them as they are received.falseYears2025-09-25T22:26:24.000Z2026There are currently no factors that hinder our staff’s ability to process this application type.Processed as they are received.2025-12-18T19:41:23.000Z13.013.0trueUnannounced inspections can take place by the Building Codes AdministrationDepartment of LaborDivision of Labor and Industry (DLI)DoLLicenseDevelopmental Disabilities - Renewal License (agency) FY230HG § 7-904 COMAR 10.22.01 COMAR 10.22.02.01-1 COMAR 10.22.02.02Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements300.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-26T16:16:32.000Z2026YES Number of Health Facility Nurse Surveyors to conduct initial licensure survey DDA - Owner of the applicable COMAR regulations. Applications go to DDA first before being sent to OHCQ for review.Smartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:52.000Z156.0179.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Annual RenewalLimited nail tech renewalFor the purposes of allowing a licensee to continue to provide services.2Article - Business Occupations and Professions-§5–311.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-26T20:17:19.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z7000.07000.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLIncinerator Operator CertificationRequired by any person who operates an incinerator in Maryland.1COMAR 26.11.08.09Email, MailAccess is the tool used to track and process these applications.Enter into Access database. Create Word document with applicant information and PDF. Email certificate.300.0The fee goes into the Clean Air Fund per law.Retaining current staff.falseYears2025-09-17T21:05:33.000Z2026None. Timely process is being met.Applicants attend an approved training course and pass the exam. Trainers provide a list of applicants who passed the exam to MDE.2025-12-18T19:43:59.000Z55.055.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDESewage Sludge Utilization Permit (marketing)Sewage Sludge Utilization Permit for the selling of sewage sludge within Maryland from Maryland generators.10Title 9, Subtitle 2 of the Environment ArticleMail, EmailEnvironmental Tracking System (ETS)Review application and documentation; email generated if application is not complete; payment needs to be verified, site visit.240750.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T16:26:57.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z0.01.0trueSewage Sludge Utilization Unit staff conducts site visit.Department of the EnvironmentLand and Materials AdministrationMDEHospice Houses (HOSPICEH) LicenseSFY2023 - Initial License0HG § 19-905 COMAR 10.07.22.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:12:26.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringSurface Mining License (Non-Coal)Allows a person or company to be responsible for a non-coal surface mining operation.12Environment Article §15-807 COMAR 26.21.01.02MailFoxProApplication is physically entered into the database.30200.0Surface Mined Land Reclamation FundOnline permitting system, migrating into the Environmental Tracking System (ETS).falseYears2025-09-17T21:32:19.000Z2026FoxPro instability, no longer supported.Review application to confirm that it includes certain information about the mine and business structure.2025-12-18T19:44:17.000Z228.0231.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEOTP Manufacturer LicenseThe licensee is authorized to manufacture or otherwise produce OTP in Maryland, and to sell OTP to licensed OTP wholesalers located in Maryland, federal reservations, and to authorized persons out of state. The licensee may store OTP in a licensed OTP storage warehouse in Maryland.1MD Code Alcoholic Beverage and Cannabis Article 16.5-205Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1425.0General Fund - Statute 16.5-213Not at this timefalseYears2025-09-22T14:20:55.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z2.05.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Motor Vehicle Rental CorpLimited lines license to sell insurance in connection with, and incidental to, the rental of a vehicle.2Insurance Article §10-602Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1054.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseYears2025-09-24T17:41:56.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:08.000Z21.012.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings Unit.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §10-606Taxicab PermitA Taxicab Permit grants operating authority for a taxicab company to operate a taxicab in the City of Baltimore, Baltimore County, Charles County, City of Cumberland, or the City of Hagerstown. This permit is specific to an individual vehicle and jurisdiction. Other jurisdictions may have their own permitting process.1PUA § 10-202 and COMAR 10.90.02.06EmailGmail, Word140.0N/AA fully automated online system or additional staff.falseYears2025-09-11T13:21:07.000Z2026NoThe Commission is not issuing new taxicab permits currently. Permits are transferred between taxicab companies. When issued, taxicab permits are applied for on a paper application that is submitted in person, by electronic mail, or by U.S. Mail. Once received, the application is assigned to a member of the Commission’s Transportation Division. Once the application has been reviewed, the taxicab vehicle itself is inspected, and a medallion is issued. The process for transferring a permit is similar. Prior to transferring the permit, any outstanding citations must be satisfied, assessments paid, and the annual report filed.2025-12-18T19:39:23.000Z1100.01100.0falsePublic Service CommissionNonePSCPUA § 10-203Debt Settlement Services Provider RegistrationRegistration required for any person who provides any service or program represented, directly or by implication, to renegotiate, settle, reduce, or in any way alter the terms of payment or other terms of a debt between a consumer and one or more unsecured creditors or debt collectors, including a reduction in the balance, interest rate, or fees owed by a consumer to an unsecured creditor or debt collector.1Financial Institutions §12-1004Online (Web or Mobile), FaxNationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.300.0n/aNofalseYears2025-09-23T23:16:02.000Z2026NoApplications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z7.07.0falseDepartment of LaborOffice of Financial RegulationDoLDental Radiation Technologist-Certification ReinstatementDental Radiation Technologist-2 Year Renewal of Certification-Begins 1 Month After Certificate Expires2HO § 4-505; COMAR 10.44.19.07MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.120.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T14:56:06.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.Dental Radiation Technologist-2 Year Renewal of Certification-Begins 1 Month After Certificate Expires2025-12-18T19:45:39.000Z150.0150.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Adult Medical Day Care (AMDC) LicenseInitial License0HG § 14-206 HG § 14-304 COMAR 10.12.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1200.0N/ANot from previous fiscal year (SFY 23) reporting.falseIndefinite2025-09-25T14:26:58.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements, on site survey2025-12-18T19:45:38.000Z17.07.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringAuricular Detoxification SpecialistA credential permitting addiction specialists licensed in other health professions to be practice auricular detoxification.2§1A–316; 10.26.02.07Email, Mail, FaxThe application is a pdf processed using non-MIS technical tools (e.g., Google Forms, email, etc.). The Licensing Administrator must manually add the information to the Licensing Management System.The application is a pdf processed using non-MIS technical tools (e.g., Google Forms, email, etc.). The Licensing Administrator must manually add the information to the Licensing Management System.1050.0The Board of Acupuncture is special funded. There is an Acupuncture Board Fund. Reference §1A–206.The Board of Acupuncture has not experienced issues processing applications timely.falseYears2025-09-24T21:24:09.000Z2026The Board of Acupuncture has not experienced issues processing applications timely.The application is a fillable form that can be submitted via email, fax, Google Forms or mail.2025-12-18T19:54:37.000Z0.00.0falseDepartment of HealthBoard of AcupunctureMDH§1A–316(4) & (5)(iii)(c)(3); 10.26.02.07(H)LicenseDevelopmental Disabilities - Initial License (agency) - FY230HG § 7-904 COMAR 10.22.01 COMAR 10.22.02.01-1 COMAR 10.22.02.02Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements300.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-26T16:11:03.000Z2026YES Number of Health Facility Nurse Surveyors to conduct initial licensure survey DDA - Owner of the applicable COMAR regulations. Applications go to DDA first before being sent to OHCQ for review.Smartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:52.000Z15.028.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Annual RenewalCertifying Provider RegistrationAllows for a healthcare provider, who has an active unrestricted license to practice issued by their respective board, that is registered with the Administration to make cannabis available to patients for medical use in accordance with regulations adopted by the Administration.2MD Code, Alcoholic Beverages and Cannabis, § 36-301(a)Online (Web or Mobile)Maryland OneStop is the public facing platform; use Salesforce to process applications on the backend.00.0N/ANotrueYears2025-09-19T16:29:06.000Z2026Since approval is instantaneous, the only reason staff may not be able to process applications expeditiously/consistently is if the OneStop system is not working or the link is not operational.Certification process is automated. Provider’s medical license is validated against their respective medical board via MMIS integration. Providers are granted a 2-year certification validity by default. The ability to certify patients is strictly dependent on the provider maintaining an active medical license. If the provider’s license is inactive or expired (per medical board validation via MMIS): They cannot certify patients. Certification privileges are suspended until the license status is active again2025-12-18T19:46:01.000Z707.0707.0falseMaryland Cannabis AdministrationNoneMCACertifying providers must be in good standing and licensed by their respective State boards. Alc. Beverages and Cannabis, §36-301.Resident Freshwater Fishing Guide License - Non-tidal & Certain tidal waterRequired for residents guiding recreational fishing anglers in non-tidal freshwater and certain tidal waters1NR 4-210.1Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)050.0Fisheries Management and Protection FundNotrueYears2025-09-27T04:16:03.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z47.047.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Asbestos Training Provider ApprovalRequired by any person who trains an asbestos remediation company and their employees in Maryland.1COMAR 26.11.23Email, MailAccess is the tool used to track and process these applications.Receive applications. Enter into database. Review applications, including tax liability check. Upon approval, email approval letter and certification.90200.0The fee goes into the Clean Air Fund per law.Implementing a more efficient invoicing and payment system, including payment by credit card.falseYears2025-09-17T21:03:22.000Z2026Improve business processes for fee collection.Complete and mail/email application form.2025-12-18T19:43:59.000Z59.059.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEPoint-of-Care Laboratories (POC) LicenseSFY2023 - Initial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T16:33:08.000Z2026N/AASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements.2025-12-18T19:40:11.000Z11.011.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHN/AOut-of-State Landing LicenseRequired to land seafood harvested outside of Maryland waters in Maryland1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0350.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:45:34.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z23.023.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.pound net registrationRequired for commercial use of a pound net1NR 4-711Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)020.0Fisheries Research and Development FundNo.trueYears2025-10-01T11:05:34.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z98.098.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Center for Recreation and Community HealthAllows a youth camp to apply to obtain a certificate or letter of compliance to operating a youth camp in Maryland0COMAR 10.16.06Online (Web or Mobile), Mail, In PersonSalesforceSite visit Compliance for COMAR 10.16.06- Review of documents and CJIS60855.0General FundITfalseVariable2025-09-24T17:25:04.000Z2026ITReceive application- review application to include proper documents site visit under COMAR 10.16.06- payment verification -CJIS verification2025-12-18T19:54:08.000Z107.0107.0truesite inspection under COMAR 10.16.06 - review of documents and CJISDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.16.06.21Dependent on the request for operating days in applicationMilk Producer"Authorizes the holder: (1) To operate a dairy farm; and (2) To sell raw milk from the dairy farm to: (i) A receiving station; (ii) A transfer station; or (iii) A milk plant."0HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.08.05, 10.15.09.05In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system300.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review."falseIndefinite2025-09-24T18:00:44.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications." Permit processing is usually delayed by the applicant, if MDH is trying to obtain information about inspections / evaluations.Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:26.000Z0.00.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHNo expiration dateFuneral Director License“Funeral director” means an individual who is licensed by the Board to practice all aspects of mortuary science except for embalming.2COMAR 10.29.09.04 and Title 7-303Online (Web or Mobile)Smartsheet60600.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-13T21:59:55.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The Maryland Board of Morticians and Funeral Directors processes funeral director licenses by requiring candidates to complete an accredited mortuary science program, undergo a 1,000-hour apprenticeship, and pass both a state jurisprudence exam and a practical exam. After meeting these requirements, applicants must submit a complete, notarized application along with other required documents and the appropriate fee for review by the Board. The Board typically has 60 days to make a final decision after receiving a complete application.2025-12-18T19:46:54.000Z1.01.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.32-Crematory Partnership“Crematory” means a building, portion of a building, or structure that houses the necessary appliances and facilities for cremation.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:25:16.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Physician Licensure by Conceded EminenceA special license for physicians who meet certain requirements to practice medicine in Maryland.2H.O. Section 14-319; COMAR 10.32.13.04MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.101090.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue.There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains "character and fitness" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad "best practices" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses "perfusionists," who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create "hubs" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process.falseYears2025-09-25T00:37:39.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z2.0falseDepartment of HealthState Board of PhysiciansMDH"The Board considers the factors that exist in statute, including, but not limited to, the nexus between the crime and the profession, the length of rime since convictions, etc. See Criminal Procedures 1-209. C.P. § 1-209. Denial of occupational license for previous conviction. (a) (1) In this section, “department” means: (i) the Department of Agriculture; (ii) the Department of the Environment; (iii) the Maryland Department of Health; (iv) the Department of Human Services; (v) the Maryland Department of Labor; or (vi) the Department of Public Safety and Correctional Services. (2) “Department” includes any unit of a department specified in paragraph (1) of this subsection. (b) This section does not apply to a person who was previously convicted of a crime of violence, as defined in § 14-101 of the Criminal Law Article. (c) It is the policy of the State to encourage the employment of nonviolent ex-offenders and remove barriers to their ability to demonstrate fitness for occupational licenses or certifications required by the State. (d) Except as provided in subsection (f) of this section, a department may not deny an occupational license or certificate to an applicant solely on the basis that the applicant has previously been convicted of a crime, unless the department determines that: (1) there is a direct relationship between the applicant’s previous conviction and the specific occupational license or certificate sought; or (2) the issuance of the license or certificate would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public. (e) In making the determination under subsection (d) of this section, the department shall consider: (1) the policy of the State expressed in subsection (c) of this section; (2) the specific duties and responsibilities required of a licensee or certificate holder; (3) whether the applicant’s previous conviction has any impact on the applicant’s fitness or ability to perform the duties and responsibilities authorized by the license or certificate; (4) the age of the applicant at the time of the conviction and the amount of time that has elapsed since the conviction; (5) the seriousness of the offense for which the applicant was convicted; (6) other information provided by the applicant or on the applicant’s behalf with regard to the applicant’s rehabilitation and good conduct; and (7) the legitimate interest of the department in protecting property and the safety and welfare of specific individuals or the general public. (f) (1) This subsection does not apply to a conviction of a crime for which registration on the sex offender registry is required under Title 11, Subtitle 7 of this article. (2) If a period of 7 years or more has passed since an applicant completed serving the sentence for a crime, including all imprisonment, mandatory supervision, probation, and parole, and the applicant has not been charged with another crime other than a minor traffic violation, as defined in § 10-101 of this article, during that time, a department may not deny an occupational license or certificate to the applicant solely on the basis that the applicant was previously convicted of the crime. AND, under H.O. 14-313 Issuance of License; consideration of criminal history record infomation, § 14-313. Issuance of license; consideration of criminal history record information. (a) Subject to subsection (b) of this section, the Board shall issue a license to any applicant who meets the requirements of this title. (b) (1) On receipt of the criminal history record information of an applicant for licensure forwarded to the Board in accordance with § 14-308.1 of this subtitle, in determining whether to issue a license, the Board shall consider: (i) The age at which the crime was committed; (ii) The nature of the crime; (iii) The circumstances surrounding the crime; (iv) The length of time that has passed since the crime; (v) Subsequent work history; (vi) Employment and character references; and (vii) Other evidence that demonstrates whether the applicant poses a threat to the public health or safety. (2) The Board may not issue a license if the criminal history record information required under § 14-308.1 of this subtitle has not been received."Dentist-VolunteerAllows an out of state licensed dentist to provide pro bono care. No fee for license2N/AMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.10.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-29T13:38:34.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:06.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHSolar Water Heating Renewable Energy Credit CertificateSolar water heating systems have liquid filled panels which collect thermal energy when exposed to sunlight. The system consists of the panels and a heat exchanger. The panels are rated by the Solar Rating and Certification Corporation (SRCC) which rates the solar collectors for thermal energy production according to environmental conditions. The BTU output is converted to kilowatts (kw). The system is issued a certificate for Solar Renewable Energy Credits (SRECs) which are purchased by EDCs to satisfy the Renewable Portfolio Standard (RPS). 1 SREC = 1 MWhr. PJM-EIS (Environmental Information System), also known as GATS (Generator Attribute Tracking System) maintains a registry for monthly production numbers for each system. SRECS are usually bought and sold by aggregators according to market conditions. Thermal SREC certificates have a ‘STH’ designation.0PUA § 7–701 through § 7–713 and specifically PUA § 7–704(g) for STH systems. COMAR 20.61Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel140.0N/ANofalseIndefinite2025-09-12T18:49:14.000Z2026NoAn applicant for an SREC certificate completes an application through a portal on the PSC website. It is a paperless process with instructions and FAQs on the website. Documents such as the OG100 (for commercial systems) or OG300 (for residential systems) are required to be uploaded. These documents are issued by the SRCC. After review and approval by Commission Staff, a Letter Order and Certificate are sent by email to the applicant. The applicant must then register their system with PJM-EIS (GATS). The certificate can subsequently be amended for name changes and system growth.2025-12-18T19:41:14.000Z6.06.0falsePublic Service CommissionNonePSCSenior Consolidated LicenseAvailable to residents over 65 to fish in nontidal waters, tidal waters, and for trout1NR 4-216Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Fisheries Management and Protection FundNo.trueYears2025-10-01T09:41:41.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z33883.033883.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Fleet Inspection Station LicenseRequired by any fleet in order to perform official Vehicle Emissions Inspection Program (VEIP) tests.0COMAR 11.14.08.20Email, MailAccess is the tool used to track and process these applications.Application & credential review, facility inspection and coordination with contractor for equipment purchase & installation. Database record update and file creation.300.0N/APortal for application submission.falseIndefinite2025-09-17T21:10:22.000Z2026None, currently.Complete and email or mail application.2025-12-18T19:43:59.000Z0.00.0trueField agent conducts equipment check and VEIP test system audit; MCET responsibility review and VEIP test training; issues reference materials to MCET.Department of the EnvironmentAir and Radiation Administration (ARA)MDEOne time approval, only needs reapproval if there are changesDentist-Limited Drug Dispensing Permit-RenewalAllows a dentist to dispense certain prescription drugs such as home fluoride products, dentin/enamel remineralizing products, and antimicrobial rinse-Renewal5HO § 12-102; COMAR 10.13.01; COMAR 10.44.35MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.175.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:43:46.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:46:16.000Z45.045.0falseDepartment of HealthBoard of Dental ExaminersMDH03-Cemetery Partnership“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:52:22.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Guaranty Fund and Joint Ins. AssocFund that protects policyholders when an insurance company becomes insolvent.0Insurance Article §§ 4-112, 6-203, 14-408.MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.211500.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance Article.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseIndefinite2025-09-25T14:18:01.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking2025-12-18T19:45:38.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIADoes not expire.Insurance ProducerSell, solicit, or negotiate any insurance on behalf of an insurer.0Insurance Article §10-101Online (Web or Mobile), Mail, In Person99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1054.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseVariable2025-09-24T17:13:16.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:08.000Z134513.0133930.0trueIf an applicant answers ""yes"" to any background questions, staff must contact or search the following agencies databases for the following information on the applicant: Maryland Child Support - To verify Child Support compliance before a license is issued. CJIS - To receive background results. FBI - To receive fingerprint results.Maryland Insurance AdministrationNoneMIACOMAR 31.03.12 - Insurance Article §10-126Two years; expiring on last day of birth month.Certified Medication Technician (CMT)Certificate issued to an individual who has successfully completed a Board-approved Medication Technician training program and has met other qualifications set by the Board.2"MD Code, Health Occupations, § 8-6A-02 MD Code, Health Occupations, § 8-6A-03 MD Code, Health Occupations, § 8-6A-08 COMAR 10.39.04.04 COMAR 10.39.04.05"Online (Web or Mobile), Mail, In PersonCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO320.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-10T15:54:53.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), positive background checks, incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing.Online: https://mbon.maryland.gov/Pages/licensing-index.aspx, in-person, or mail2025-12-18T19:46:54.000Z10313.010391.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-6A-07(i): https://govt.westlaw.com/mdc/Document/N6E28F5A1F36411ECB120E701AE548B1A?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Health Occupations, § 8-6A-10: https://govt.westlaw.com/mdc/Document/N843B7111F36411EC851087E6330B64B3?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Board for the Certification of Residential Child Care Program ProfessionalsRenewal Residential Child Care Program Administrator-This individual is renewed to practice as a program administrator2Health Occupation Title 20 Title 10 Subtitle 57Online (Web or Mobile), Mail, In PersonBoard's Cashlog licensing systemBoard staff accepts mail in applications and manually reviews all supporting documents.30200.0general funding; Title 10.57.07 - FeesNofalseYears2025-10-09T19:06:43.000Z2026NoApplicants can apply via online portal, mail or in-person application drop off.2025-12-18T19:46:43.000Z0.00.0trueBoard staff reviews completed application and continuing education credits to determine issuance of license.Department of HealthNoneMDHTitle 20-313Board has online portal to accept renewal applications NoTherapeutically Certified OptometristAllows a Therapeutically certified optometrist certified by the Board to practice optometry to the extent permitted under § 11–404.2 of this title.2Health Occupations Article §11-404.2Online (Web or Mobile)Boards and Commissions Applicant System Boards and Commissions Licensing Management System7300.0The Board's revenue is determined by the Statute, Health Occupations Article §11–207. The Board shall pay all funds collected under this title to the Comptroller of the State. Health Occupations Article §11–207.Applicants being able to submit all documents electronically instead of receiving some documentation by mail.falseYears2025-09-25T19:57:04.000Z2026Yes, the timeframe in which documents are submitted.Applications are received through the Board's online application from the Board's website at https://health.maryland.gov/optometry/pages/license.aspx2025-12-18T19:41:23.000Z59.026.0falseDepartment of HealthBoard of OptometryMDHHealth Occupations Article §11–313Hospice Houses FY23Initial License FY230HG § 19-905 COMAR 10.07.22.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T19:39:54.000Z2026N/AOnline Submission2025-12-18T19:41:23.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringAirport Operating LicenseThis permit authorizes operation of an aircraft landing facility for either public-use, commercial-use or private-use as defined in COMAR 11.03.04, Aeronautical Regulations.1§ 5-202 and 5-204, Transportation Article, Title 5 Aviation, COMAR 11.03.04, Transportation, Maryland Aviation Administration, Aeronautical Regulations.Online (Web or Mobile), Emailemail325.0MD Transportation Trust Fund (TTF)N/AfalseYears2025-09-19T03:29:28.000Z2026At times the airport owner may lack certain approvals or the landing facility has specific discrepancies that require correction before final determination can be made.Applicants can apply online at https://marylandregionalaviation.aero/wp-content/uploads/2021/07/Airport-License-Application.pdf2025-12-18T19:45:27.000Z43.0trueThe MAA, in consideration of the Airport Operating License or Certificate of Registration, performs an on-site airport safety inspection in accordance with COMAR 11.03.04, Aeronautical Regulations.Department of TransportationMaryland Aviation Administration (MAA)MDOTPhysician Inactive StatusA license status for physicians in Maryland that does not authorize the practice of medicine.2H.O. Section 14-320; COMAR 10.32.01.05MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10218.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:50:18.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z43.0falseDepartment of HealthState Board of PhysiciansMDHMREC - SALESPERSON LICENSEIssues three categories of licenses to provide real estate brokerage services in the state of Maryland. Salesperson, Associate Broker and Broker. This submission is for a SALESPERSON license.2Title 17 - 301-330 and COMAROnline (Web or Mobile), Mail, In Person, EmailAS400Key in paper applications submitted via mail.398.0Self funded.None identified at this time.falseYears2025-09-25T18:38:33.000Z2026Incomplete applications.For emailed and snail mail applications, review the application for accuracy and submit to the payment center for release. For online, the applicant fills in application online and submits with credit card payment.2025-12-18T19:40:25.000Z2669.02598.0trueUpon successful completion of required pre licenseing course, applicant applies to testing center (PSI) to schedule an exam.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLCOMAR 09.11.01.03Oil Transfer LicenseThe license authorizes a person to transfer oil into the State by commercial vessel, barge, tank truck, tank car (railroad), pipeline, or other means.5Environment Article § 4-411 and COMAR 26.10.01.08Email, MailMicrosoft Access application with a linked table to a MS SQL Server database.Application form data are transcribed to a Microsoft Access data entry form.450.0No feeThe ability to apply on-line and the use of the Maryland Benefits (formerly MD THINK) platform might be one option.falseYears2025-09-16T20:42:02.000Z2026The two principal factors which delay processing are (1) insufficient information provided by the prospective licensee and (2) disqualifying HB935 status.Submit an application and a statement of good standing (or a printout of the Entity General Information page) from SDAT.2025-12-18T19:43:44.000Z3.04.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEAquatic Studies Permit (educational permit)Required for individuals to do scientific or educational research that needs special permissions to perform otherwise prohibited activities1NR 4-212Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually3010.0Fisheries Research and Development FundIncreased staff would support faster processing; much of the processing time can be attributed to complexities in the research project and requested permit activity which is unlikely to change.falseYears2025-10-01T09:52:02.000Z2026Limited existing staffing to review permitsAquatic (Fisheries) Scientific Collection Permit (maryland.gov)2025-12-18T19:46:16.000Z224.0224.0trueYes, biologists and managers review the application to make sure the request doesn't cause harm to species or doesn't conflict with agency research.Department of Natural ResourcesAquatic ResourcesDNRReactivation License from InactiveProvides for an individual to return to practice as an environmental health specialist in the State of Maryland after an approved period as inactive.2COMAR 10.60.02.08CMailLicensing system, CashlogsApplication is received and reviewed manually and, if approved, license is issued.2300.0Fee is determined by COMAR 10.06.06 and allocated to the General Fund.Could allow for online application with payment online.falseYears2025-10-21T18:52:56.000Z2026NoApplication is received and reviewed and, if approved, license is issued.2025-12-18T19:54:26.000Z1.01.0falseDepartment of HealthBoard of Environmental Health SpecialistsMDHCOMAR 10.60.02. 03C(1)(b)Pari-Mutuel EmployeeRequired to work as a pari-mutuel clerk. Required to take bets from patrons.109.10.01.25In Person, Mail, Emailas400manually key in paper application data10.0n/an.afalseYears2025-09-26T17:30:21.000Z2026n/aMust be endorsed by employer. Receive application from applicant, put into computer2025-12-18T19:40:15.000Z85.085.0trueMust be endorsed by employerDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemOTP Storage Warehouse LicenseThe licensee is authorized to store OTP on behalf of an OTP manufacturer or licensed OTP wholesaler in an OTP storage warehouse in Maryland for subsequent shipment to licensed OTP wholesalers, federal reservations, and authorized persons out of state.1MD Code Alcoholic Beverage and Cannabis Article 16.5-205Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1425.0General Fund - Statute 16.5-213Not at this timefalseYears2025-09-22T14:23:02.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z2.010.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Apprentice Limited esthetician renewalFor the purposes of allowing a licensee to continue to provide services.2Business Occupations and Professions §5–405.Online (Web or Mobile), Mail, In Personas400manually key in paper application data211.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-29T02:18:59.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:54:06.000Z200.0200.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLRecreational crab pot registrationRequired for waterfront property owners who want to put out a crab pot off their private property.1COMAR 08.02.03.09Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)00.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:26:39.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z3837.03837.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Registered Individual Tax PreparerIndividuals registered to prepare taxes in the State of Maryland2Article - Business Occupations and Professions §21–301. An individual shall be registered by the Board before the individual may provide individual tax preparation services in the State.Online (Web or Mobile)Applications must be submitted through the online portal and are tracked in the AS400.1100.0Article - Business Occupations and Professions §21–207 (a) The Board may set reasonable fees for the registration and renewal of registration of individual tax preparers. (b) Each individual tax preparer that registers under this title shall pay to the Board: (1) a registration fee at the time of registration; or (2) a renewal fee at the time of renewal of registration. (c) (1) The Board shall pay all fees collected under this section to the State Comptroller. (2) The Comptroller shall distribute the fees to the Fund. §21–208. (a) There is an Individual Tax Preparers Fund. (b) The purpose of the Fund is to approximate the costs associated with the administration and enforcement of this title. (c) The Board shall administer the Fund. (d) (1) The Fund is a special, nonlapsing fund that is not subject to § 7–302 of the State Finance and Procurement Article. (2) The State Treasurer shall hold the Fund separately, and the Comptroller shall account for the Fund. (e) The Fund consists of: (1) revenue distributed to the Fund under § 21–207 of this subtitle; (2) money appropriated in the State budget to the Fund; and (3) any other money from any other source accepted for the benefit of the Fund. (f) The Fund may be used only for costs associated with the administration and enforcement of this title. (g) (1) The State Treasurer shall invest the money of the Fund in the same manner as other State money may be invested. (2) Any investment earnings of the Fund shall be credited to the General Fund of the State. (h) Expenditures from the Fund may be made only in accordance with the State budget.NofalseYears2025-09-25T15:34:13.000Z2026The processing of applications in a timely manner can be impeded by the amount a time a candidate takes to give us all required documentation.Once candidates pass the exam, they are transmitted into our system. They must provide proof of having a current Personal Tax Identification Number through the IRS. Once this is done, their application is processed. Candidates can also be approved through the exam waiver process if they can document 15 years of providing tax preparation services, or document the passing of the IRS Registered Tax Return Preparer examination prior to January 18, 2013.2025-12-18T19:45:55.000Z250.0200.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLArticle - Business Occupations and Professions §21–311. (a) Subject to the hearing provisions of § 21–312 of this subtitle, the Board, on the affirmative vote of a majority of its members then serving, may deny a registration to any applicant, reprimand any registered individual, or suspend or revoke a registration if the applicant or registered individual: (1) fraudulently or deceptively obtains or attempts to obtain a registration for the applicant or registered individual or for another; (2) fraudulently or deceptively uses a registration; (3) under the laws of the United States or of any state, is convicted of a felony or a misdemeanor, either of which is directly related to the fitness and qualification of the applicant or registered individual to provide individual tax preparation services; (4) is guilty of negligence, incompetence, or misconduct while providing individual tax preparation services; (5) violates any regulation adopted under this title; or (6) violates any provision of this title. (b) (1) In addition to reprimanding or suspending or revoking a registration under this subsection, the Board may impose a penalty not exceeding $5,000 for each violation. (2) To determine the amount of the penalty imposed under this subsection, the Board shall consider: (i) the seriousness of the violation; (ii) the harm caused by the violation; (iii) the good faith of the registered individual; and (iv) any history of previous violations by the registered individual. (3) The Board shall use a penalty collected under this subsection to provide for the enforcement of this section. §21–312. (a) Except as otherwise provided in § 10–226 of the State Government Article, before the Board takes any final action under § 21–311 of this subtitle, it shall give the individual against whom the action is contemplated an opportunity for a hearing before the Board. (b) The Board shall give notice and hold the hearing in accordance with Title 10, Subtitle 2 of the State Government Article. (c) If, after due notice, the individual against whom the action is contemplated fails or refuses to appear, the Board may hear and determine the matteCommon Carrier Vehicle PermitThe Common Carrier Vehicle Permit authorizes a motor vehicle to be used by a permitted common carrier company.20PUA § 9-201 and COMAR 20.95.01.04In Person, Mail, EmailGmail, WordMail PSC sticker showing operating authority to approved company.450.0N/AAn automated online system or more staff.falseYears2025-09-11T13:58:21.000Z2026NoAn applicant will submit a list of vehicles when applying to be a common carrier company. Each company must have at least one vehicle. Those permitted companies may add new vehicles to their fleet at any time. Those applications are accepted in person, by electronic mail, or by U.S. Mail. The application is then assigned to a member of the Transportation Division for processing. Each vehicle addition or deletion must be included on the company’s certificate of insurance. Each application must indicate that the vehicle has no open recalls or safety defects. A state vehicle inspection for a vehicle weighing less than 10,001 pounds, or a certificate of origin and bill of sale for vehicles with less than 7,500 miles is also required. Each vehicle must not be older than 12 model years, unless the vehicle has a GVWR of 10,001 pounds or greater. Once approved, the company is issued a PSC sticker showing operating authority, and the company will receive an approval to obtain the appropriate registration plates for the class of vehicle from the Maryland Motor Vehicle Administration.2025-12-18T19:39:23.000Z5000.05000.0falsePublic Service CommissionNonePSC41-Registered Pet Cemeterian“Registered cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Mail, Email, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.2150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T15:02:18.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Dentists-Specialty IdentificationDentists-Recognition of Specialty-One Time Issuance-No Expiration0HO § 4-504; COMAR 10.44.14.05MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1150.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-26T15:31:31.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:39.000Z50.050.0falseDepartment of HealthBoard of Dental ExaminersMDHThis specialty stays active while the license is activeTransportation Network Operator’s LicenseThe Transportation Network Operator’s (TNO) License allows an individual to drive for a Transportation Network Company (TNC).3PUA §10-404 and COMAR 20.95.01.21Online (Web or Mobile)Gmail, Word70.0N/AN/AfalseYears2025-09-12T14:40:54.000Z2026NoApplications are made electronically through the TNC. Each applicant must submit to fingerprinting for criminal record check and must submit their driving record through the TNC, unless the TNC has been granted a waiver to utilize a third-party background provider. Once the review process is completed by the TNC, the information is electronically forwarded to the Public Service Commission (PSC) Transportation Division (Division) for review. Once a TNC submits a completed application for a temporary operator’s license, the Commission shall render a decision on the application and issue or deny a temporary license within a reasonable period following the receipt of a completed application. An application for a temporary operator’s license shall not be considered complete unless it includes a background check as described in Public Utilities Article, §10-404(b), Annotated Code of Maryland that was performed within the twelve months preceding the date of the application. During the review process, a Transportation Network Operator whose application is pending before the Commission is authorized to operate as a Transportation Network Operator on a provisional basis until the Commission renders a decision on the application for temporary license. Those individuals with a current PSC issued For-Hire License are not required to submit to a second background check when applying for a TNO License, provided both licenses have the same expiration date.2025-12-18T19:39:23.000Z174000.0174000.0falsePublic Service CommissionNonePSCPUA §10-404 and COMAR 20.01.95.26Electronic Smoking Devices Wholesaler Distributor LicenseThe licensee must obtain at least 70% of its Electronic Smoking Devices from a holder of an Electronic Smoking Devices Manufacturer license under this subtitle or a business entity located in the United States; hold Electronic Smoking Devices for sale to another person for resale; or sells Electronic Smoking Devices to another person for resale.1MD Code Alcoholic Beverage and Cannabis Article 16.7-204Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14150.0General Fund - Statute 16.7-212Not at this timefalseYears2025-09-22T13:38:24.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z8.050.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Frozen food manufacturing plantLicense to operate a food manufacturing plant in Maryland.1"H-G 21-305 COMAR 10.15.04.21"Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:33:28.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z4.04.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHEmployee Drug Testing Facilities (EDTF)FY 2024 Initial Maryland Laboratory License0"HG § 17-205 HG § 17-214 COMAR 10.10.03.01 COMAR 10.10.10"MailASPEN (ACO) DatabaseReview documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T16:34:38.000Z2026N/A"ASPEN (ACO) Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z19.019.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon ExpiringMaryland Responds Ready ResponderThe Maryland Responds Medical Reserve Corps (MRC) is a community-based, civilian, volunteer program that helps build the public health infrastructure and response capabilities of communities in Maryland. Maryland Responds is composed of dedicated Responders who stand ready to volunteer their skills, expertise and time to support ongoing public health initiatives and to assist during emergencies.0There is no single state statute that establishes the Maryland Responds MRC. The federal statutory foundation for the Medical Reserve Corps (MRC) is primarily found in 42 U.S. Code § 300hh-15, which mandates the establishment of the MRC to support State, local, and tribal public health emergency preparedness and response efforts by coordinating volunteer health professionals and community support.Online (Web or Mobile), Email, In Person, PhoneVendor based (Juvare) registration, credential verification and background check modules within Volunteer Management System (ESAR-VHP)20.0There is no cost for application to become a Maryland Responds volunteer.No significant changes have been identified.falseVariable2025-09-24T15:08:58.000Z2026No significant factors have been identified. Processing occurs on a consistent timeline. The bottleneck is the volunteer completing the required steps.Applications are reviewed for completion. Then a credential verification and criminal background check is performed. Upon receipt of a clear background check and confirmation of indicated professional credentials, the applicant is provisionally accepted into a jurisdictional unit pending completion of the required orientation and training.2025-12-18T19:54:08.000Z510.0287.0falseDepartment of HealthNoneMDHAs long as the volunteer is active and maintains Ready Responder status within the Maryland Responds MRC.shrimp permitRequired to commercially harvest shrimp1COMAR 08.02.08.08Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually140.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T11:11:52.000Z2026Limited existing staffing to review permitsApplications accepted online2025-12-18T19:46:30.000Z29.029.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.ParamedicLicense to provide advance life support as a paramedic.2COMAR 30.02.02.03Online (Web or Mobile)Image TrendApplications are finalized and audit by MIEMSS staff.50.0no funds collectedThe process could be improved as new technology and the on-line processes are implemented.falseYears2025-09-16T16:05:36.000Z2026noneApplication made though the MIEMSS website.2025-12-18T19:43:35.000Z580.0321.0falseMaryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.02.02General Permits for Discharge of Stormwater and Hydrostatic Test Water from Oil Terminals to Surface or Groundwaters of the State (OGT)Authorizes discharges of stormwater from storage tank dikes, loading rack areas, and discharges of hydrostatic test water from oil terminals.5Environment Article, Title 9, Subtitle 3 (specifically §§ 9-314 and 9-323)Mail, EmailETS and ICIS NetDMRReview the application for completeness, enter key information into ETS.360120.0Clean Water FundNofalseYears2025-09-16T20:51:38.000Z2026NoneComplete application on the form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z0.00.0trueAST and Permits Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEAudiology Limited LicenseAllows for the supervised practice of audiology1COMAR 10.41.03Online (Web or Mobile)Smartsheets14100.0Determined by COMARTimely submission of required and requested documentationfalseYears2025-11-05T21:45:31.000Z2026Delayed receipt of required and requested documentation and/or delayed receipt of background check resultsOnce application is received, a member of the licensing team initiates the review and approval process2025-12-18T19:40:02.000Z50.01.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Veterinary LicensePermits a Veterinarian to practice Veterinary Medicine in the State - Requires Initial Registration and Annual Registration Renewals when approved.0Ag Article 2-307Online (Web or Mobile)Onestop front end application. Processed internally in Salesforce.4300.0Funds are allocated into a Special Fund for the State Board of Veterinary Medical Examiners. Established in 2-303 of the Ag ArticleWhile applications are processed very quickly once they are complete. Increased staffing would enable us to be proactive in reaching out to applicants to inform them of what documentation we currently need. Additionally upgrades to the online licensing portal that would allow them to view the missing documentation would improve the process. This would not improve our processing time from when an application is complete but would greatly decrease the time from when an application is submitted to when it is completed and ready for review.falseIndefinite2025-10-10T14:40:16.000Z2026Staffing limitations. During peak times of the year (around graduation where new veterinarians are entering the work force) we only have one licensing administrator. Approximately 25% of all applications come in May and June alone. Many applications submitted in the spring are not complete for several months. Applicants are able to submit an application before they have taken the NAVLE (the veterinarians competency test taken in the last year of schooling). They need to take the exam and have scores submitted to us prior toInitial applications are submitted online through the OneStop portal. At this time an application is not complete, and the Veterinarian must submit relevant documents (transcripts, test scores, license verifications) to us before the application is complete. Once an application is complete with all documents submitted it is reviewed by the licensing administrator and executive director. Simple applications are approved in house within 1-4 days. If an application has disciplinary action from another licensing board or a criminal background they are reviewed by the State Board of Veterinary Medical Examiners at the next monthly Board meeting within approximately 30 days.2025-12-18T19:46:43.000Z270.0264.0falseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDAAg Article 2-310 This has not been used to deny a license in many years but is important for the Board to be able to consider criminal history based on civil malpractice in the practice of veterinary medicine, animal cruelty charges (sometimes not considered a felony in other states/jurisdictions), and substance abuse charges due to the license permitting them to get controlled substance (MD OCSA) and DEA permits to purchase and handle controlled substances.All licenses processed through an endorsement pathway used to have to wait until the next Board meeting review. The Board approved processing applications with no disciplinary action in house. Only 10-20 (approximately 5%) of applications per year wait until the Board meeting. 95% are processed and approved by staff within 1-4 days of completion.Once a Veterinary License has been issued it remains with the Veterinarian Permanently. They do require an initial registration and annual registration to be submitted each June. (This will be reported in a separate submission).Producer AuthorizationProducers (aka "brokers") who are already licensed by the MIA must obtain MHBE authorization in order to sell on-exchange. After two years, they must renew their authorization. There was no way to indicate new versus renewal applications so we are including a combined figure in Q4-5.2Insurance Article §31-112 and §31-113. COMAR 14.35.04 and 14.35.05Online (Web or Mobile)Salesforce50.0N/AAdditional staffingfalseYears2025-09-19T17:28:56.000Z2026NoThe application must be submitted in Salesforce: https://mhbe.force.com/training/CustomCommunityLogin. Application must be submitted in Salesforce, along with MD license, E & O certificate, signed NEEA, and MHBE Producer Attesation document. Upon application approval, access to training is given. Upon completion of training, Federal Exclusions database is checked as well as SDAT. New in 2025, producers must also pass an online exam with a score of at least 75% (three attempts allowed). Then authorization is finalized. Applications are reviewed to ensure that the Attestation and Non-Exchange Entity Agreement have been signed, that their E&O and MD License are current, and their NPN and MD License number, as well as their name, matches the license database. Their name is also checked against the federal exclusions database, and the state debarments database. Applications are manually reviewed by Broker Operations, then approved, and an email sent.2025-12-18T19:46:01.000Z1249.0895.0falseMaryland Health Benefit ExchangeNoneMHBEProducers now must pass a test to achieve certificationEndangered Species PermitThis permit is required for any state resident that is in temporary or perminent possession of a native species or parts of a native listed species for the purpose of research or education.0COMAR 08.03.08.03, NR 10–2A–05.1In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through a Google drive sheet with limited viewers.18010.0Wildlife Management and Protection FundHire staff devoted to the review/issuance of these permits.falseVariable2025-09-27T03:09:30.000Z2026Significant understaffing.Applications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z73.073.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through December 31 (not to exceed 1 year)On-Site Wastewater Property Transfer Inspection LicenseDuring the 2021 legislative session, the Maryland General Assembly passed legislation creating new licensing requirements for all persons providing services for the inspection of on-site sewage disposal systems for property transfers in the State. The legislation repealed § 9-217.1 and added § 9-217.2 which required, as of July 1, 2022, any individual engaged in inspecting an on-site sewage disposal system to be licensed by the Department. In response to the legislation, the Department developed regulations under COMAR 26.04.12. These regulations detail the terms, conditions, and requirements for licensure.2Originally under COMAR 26.04.12. That statutory authority, 9-217.2, sunset on 6/30/25. 2025 legislation failed to pass that would have extended sunset clause. Emergency regulations were submitted in June 2025 to place under authority of 9-11a as COMAR 26.31.01 (new subtitle created for the Board). As of 9/26/25 regulations are still in AELR review and have not been posted to MD Register.MailManually using Google SheetsManually key in paper application data7150.0Special fund - On-Site Wastewater Professionals Fund per statute 9-11a-11Need to be able to collect fee online. Need licensing database for more efficient data collection and disseminating. We are in line for IT database project after the completion of the portal for the other WSA Boards, WWSO, Well Drillers, Lab Certification & Marine Contractors. Estimated 2-year wait.falseYears2025-09-17T21:11:21.000Z2026No online payment portal. No databaseReviews application, verifies required training is obtained, and enters data manually into Google Sheets. PDF of sheet is posted on the web for verification of license. Physical license is sent to applicant.2025-12-18T19:43:59.000Z278.0278.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEEmployee Drug Testing Facilities (EDTF)FY 2023 Initial Maryland Laboratory License0"HG § 17-205 HG § 17-214 COMAR 10.10.03.01 COMAR 10.10.10"MailASPEN (ACO) DatabaseReview documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T16:01:47.000Z2026N/A"ASPEN (ACO) Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z16.013.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringDeath CertificateCertificate of registration of death0COMAR 10.03.01.08Online (Web or Mobile), Mail, In PersonVital Statistics Administration's Work Order Management SystemApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.110.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T19:00:13.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued if the customer meets the requirements.2025-12-18T19:54:26.000Z377304.0377304.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.08Lifeline Eligible Telecommunications Carrier CertificationIn order to provide Lifeline service to eligible customers, a service provider must be certified by the Commission as an Eligible Telecommunications Carrier (“ETC”). In Maryland, the Commission certifies potential ETCs, but as Lifeline is a federal program, the details of the service are not determined by the Commission, as long as the provider meets the minimum services levels required.047 C.F.R. § 214(e)(2)Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel450.0N/ANofalseIndefinite2025-09-12T18:47:10.000Z2026NoThe Company applies for Eligible Telecommunications Carrier Certification to provide Lifeline service to eligible customers. This application should detail the Applicant’s ability to provide Lifeline services, which service areas it will be providing Lifeline services in, and the Applicant’s ability to comply with any State or Commission requirements for Lifeline service providers. Commission Staff reviews the application to see that it contains sufficient information on the Applicant’s ability to provide Lifeline services, and then recommends that the Commission either certify or not certify the applicant as an ETC. At an administrative meeting, the Commission determines whether to certify or not certify the applicant as an ETC.2025-12-18T19:41:14.000Z1.01.0falsePublic Service CommissionNonePSCJockeypermits an individual to ride in a pari-mutuel race109.10.01.21In Personas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T16:55:45.000Z2026N/AIn Person, test done in front of stewards who make final determination.2025-12-18T19:45:34.000Z151.0151.0trueyes. 09.10.01.23 The stewards evaluate the performance of the individual to determine if the individual can safely perform the task of riding in a race.Department of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemPhysician Licensure by Conceded Eminence - RenewalFor practitioners who wish to continue to practice. Can only be renewed once.2H.O. Section 14-319; COMAR 10.32.13.06Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10512.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:39:58.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z18.0falseDepartment of HealthState Board of PhysiciansMDHAnesthesia-Class III Dental School Facility PermitFacility Permit for the University of Maryland Dental School. The only "Facility Permit" issued by the Board. Dentists who wish to administer anesthesia at the Dental School must pass an evaluation at the facility.5HO § 4-205(a); COMAR 10.44.12.22 and COMAR 10.44.12.23MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:09:07.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHCommercial Fishing Guides License (Limited Entry) - Master Guide (per vessel)Required for certain individuals to guide fishing parties1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:14:45.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z5.05.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Limited Private Inpatient Facilities (LPIF) LicenseInitial License FY240HG § 10-503 COMAR 10.07.16.06Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/ANo changes to the process from FY23falseVariable2025-09-25T15:55:14.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:40:11.000Z1.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-expiring for an accredited facility, 1 year for a provisional license until a facility becomes accreditedCertified Emissions Repair Facility CertificationVoluntary certification for vehicle repair shops that meet requirements to ensure high quality repairs in accordance with Vehicle Emissions Inspection Program regulations.0COMAR 11.14.08.19Email, MailAccess is the tool used to track and process these applications.Application & credential review and facility inspection. Acceptance letter and certificate generation & mailing. Database record update and file creation.300.0N/AA portal for application submission.falseIndefinite2025-09-17T21:12:59.000Z2026None, currently.Complete and email or mail application. Pass on-site inspection.2025-12-18T19:43:59.000Z1.01.0trueField agent conducts equipment check and audit; MCET responsibility review; issues facility signage and reference material.Department of the EnvironmentAir and Radiation Administration (ARA)MDEOne time approval, only needs reapproval if there are changesIndividual Oil Operations Permit - Storage and Treatment (OPS)Authorizes a facility to store, treat, handle, or process soils that have been contaminated with oil at permitted oil-contaminated soil (OCS) facilities.5Environment Article § 4-405Email, MailEnvironmental Tracking System (ETS)Review the application for completeness, entry of key information into ETS.5400.0No feeNofalseYears2025-09-16T20:35:01.000Z2026Compliance assurance of the facilities with the new regulations COMAR 26.10 criteria is a time consuming challenge.Complete Permit application on the form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z1.03.0trueAST and Permits Division staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDENew regulations COMAR 26.10 with two new chapters added .17 and .18Senior Cosmetologist renewalFor the purposes of allowing a licensee to continue to provide services.2Article - Business Occupations and Professions-§5–311.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-26T20:13:57.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z3500.03500.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLpilot program permitRequired to participate in various pilot programs under a fishery management plan (these allow business flexibilities while testing out alternate management options)1COMAR 08.02.01.10Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually140.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T11:16:04.000Z2026Limited existing staffing to review permitsOnline application - https://dnr.maryland.gov/fisheries/Pages/e-reporting/index.aspx2025-12-18T19:46:43.000Z166.0166.0falseDepartment of Natural ResourcesAquatic ResourcesDNRFishing License - Tidal (Bay & Coastal Sport) - DAV/POW and BlindRequired for certain individuals to fish in tidal waters1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)00.0Fisheries Research and Development FundNo.trueYears2025-10-01T09:59:19.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z67.067.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Consumer Reporting Agency RegistrationRegistration required for any person who, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in whole or in part in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties, and which uses any means or facility of commerce for the purpose of preparing or furnishing consumer reports.1Commercial Law §14-1215Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.300.0n/aNofalseYears2025-09-23T23:11:59.000Z2026NoApplications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z2.05.0falseDepartment of LaborOffice of Financial RegulationDoLBonus Antlered Deer License - NonresidentThis stamp allows non-resident hunting license holders to take one additional antlered white-tailed deer during one of the annual deer hunting season.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:37:37.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z3720.03720.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)NON-RESIDENT STORAGE PERMITMay only be issued to the holder of a Non-resident Dealer Permit (both permits may be applied for at the same time). It authorizes the holder to store alcoholic beverages in a licensed Maryland Public Storage warehouse for subsequent delivery to qualified Maryland licensees and persons outside Maryland. Invoices issued by Non-Resident Dealers from out-of-state addresses must be made with any delivery to a Maryland licensee. A monthly report of activities will be required. Attach to your application a letter fully outlining your proposed activities, including source, storage location in Maryland and ultimate destination (both in and out of Maryland) of alcoholic beverages.1MD Code Alcoholic Beverage and Cannabis Article 2-115Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5500.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:16:39.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z0.00.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Resident Hunting License - ApprenticeLicense for first-time resident hunters to try the sport. Junior hunters may purchase the license annually through age 16.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)015.0Wildlife Management and Protection FundNotrueVariable2025-09-27T01:54:29.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z2924.02924.0trueRequires an online abbreviated hunter education course that must be taken annually before the Apprentice License may be purchased.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Fur Dealer Permit - ResidentThis permit is required for any state resident that is in possession of a native furbearer fur/pelt that were not harvested by that individual for the purpose of further distribution.0NR 10-506In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and dated processing in the Wildlife Permits database.1450.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:17:41.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z11.011.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next June 30 (not to exceed 1 year)Taxidermy LicenseRequired for an individual to be a licensed taxidermist in the state of Maryland.1NR 04-211, NR 10-512Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a secure log sheet. Applications/Renewal forms and supporting documents are scanned, and saved on secure network drive. Applicant names are forwarded to NRP for violation check. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and date processed in the Wildlife Permits database.1450.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseYears2025-09-27T03:47:28.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:50:32.000Z184.0184.0trueRequires an examination that is administered by WHS staff.Department of Natural ResourcesWildlife and Heritage ServiceDNRSW Facility Operator (Form 4002)The holder of a Sports Wagering Facility license may contract with a Sports Wagering Facility Operator to conduct and operate sports wagering on behalf the Sports Wagering Facility licensee. SG § 9-1E-055SG § 9‑1E‑05(a)(2); COMAR 36.10.06.03A (must hold a license); COMAR 36.10.06.03B (shall issue if meets requirements)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary27025000.0License fees are allocated to the Blueprint for Maryland's Future FundNofalseYears2025-09-18T11:58:37.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:39:22.000Z1.01.0trueYes, to review the physical security design and to conduct pre-go live testing.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02Work Opportunity Tax Credit CertificateEmployer Certificate0n/aMail, Fax, Online (Web or Mobile), EmailWork Opportunity Tax Credit Online SystemManually enters data into the system900.0n/aDepartment is in the process of implementing a new IT system to increase processing efficiencyfalseIndefinite2025-09-26T13:53:13.000Z2026Updated systemWork Opportunity Tax Credit Online System, manually entering POAs in the system2025-12-18T19:42:58.000Z75503.023024.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLCertificate is a one-time issuance per new employee hiredAquaculture (fish breeders) PermitRequired for finfish aquaculture1NR 4-11A-21Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually1805.0Fisheries Research and Development FundIncreased staff would support faster processing; much of the processing time can be attributed to complexities in the research project and requested permit activity which is unlikely to change.falseYears2025-10-01T09:47:03.000Z2026Limited existing staffing to review permitsApplications accepted online: https://dnr.maryland.gov/fisheries/pages/aquaculture/index.aspx2025-12-18T19:46:16.000Z6.01.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAirport Zoning PermitThis permit is for projects within an Airport Noise Zone and/or Airport Zoning District (four-mile radius of BWI Marshall Airport or 3.3-mile radius of Martin State Airport).1COMAR 11.03.01.12, COMAR 11.03.02.10, COMAR 11.03.03.05, COMAR 11.03.06Email, Mail, Online (Web or Mobile)email, File Transfer Protocol (FTP), internet based/cloud file transferManually key in paper application data100.0N/AN/AfalseYears2025-09-19T02:27:16.000Z2026Complexity of proposed development project and if the Permit requires additional processing by the Federal Aviation Administration (FAA) or review by the Board of Airport Zoning Appeals (BAZA).Online, email, regular mail, overnight mail. https://marylandaviation.com/wp-content/uploads/2020/07/MAA-010-Application-for-Airport-Zoning-Permit.pdf2025-12-18T19:45:27.000Z244.0trueAn MAA field agent is not required,. however, applicant must perform whatever field testing is required to support the 100% engineering design of the development project.Department of TransportationMaryland Aviation Administration (MAA)MDOTRegional Institution Strategic Enterprise (RISE)A RISE Zone is a geographic area that has a strong connection with a qualified institution and is targeted for increased economic activity and community development. Businesses locating in a RISE Zone or an existing business doing a significant expansion within the Zone may qualify for rental assistance related to capital investment and job creation.5House Bill 1279, Economic Development Article, §§2-108, 5-1401—5-1407; Tax General Article, §10-702; Tax Property Article, §9-103.1; Annotated Code of Maryland COMAR 24.05.21Email, MailN/AThe information received on an application is input into an excel spreadsheet.1200.0N/AEducation ont he programfalseYears2025-09-19T19:35:14.000Z2026All Statutory factorsThe designation of a RISE Zone is a two-step process. Institutions must first apply to Commerce to be designated a Qualified Institution. Qualified Institutions may then jointly apply with a county, municipality or the economic development agency of a county or municipality to designate a RISE Zone. Within 90 days of submission of the application, the applicant will be notified if it has been designated a Qualified Institution. Within 120 days of submission of an application, the applicants will be notified if the RISE Zone will be designated.2025-12-18T19:46:13.000Z0.00.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMCoal Mining PermitAllows for the following mining operations: surface coal mining; deep coal mining; prospecting; preparation plants; loading facilities; and refuse reclamation.5Environment Article, Title 15, Subtitles 5 and 6 (specifically §§ 15-504 (strip and open-pit mining), 15-606 (deep mining), and 15-807 (surface mining))Mail, In PersonMining Database SQLiteApplication is physically entered into the database.360200.0Deep Mine Fund or Bituminous Coal FundOnline application process that is capable of receiving large mining plans and other required documentation.falseYears2025-09-17T21:08:14.000Z2026Coal mining applications involve administrative and technical requirements which must be met prior to issuance of permits. Failure of the applicant to fully address these impede processing times. Additionally, comments received from outside state, federal and local agencies affect the timing and issuance of permits, as do HB935 liabilities and/or SDAT not in good standing.Review application and required documentation. Confirm applicant has met certain notice requirements, obtained other potentially necessary local and MDE approvals, and posted an appropriate performance bond for the proposed operation's size.2025-12-18T19:43:59.000Z48.043.0falseDepartment of the EnvironmentLand and Materials AdministrationMDE13-Burial Goods Branch OfficeBranch office for a Burial Goods Business.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:06:45.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z5.05.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.English as a Second Language (ESL) CertificatesStudents enrolled in Correctional Education's ESL Program receive certificates as they advance through the ESL Curriculum. The TABE CLAS E assessment is used to determine students advancing from Levels 1 - 4, prior to transitioning to the Adult Basic Education Program.0COMAR 09.37.02.05In Personn/aData is manually entered into system100.0n/aStaff may be able to process certificates in 5 business days with current staffing levels if this were a requirement, however, we believe that 10 business days is in line with what is needed for our participants.falseIndefinite2025-09-26T14:06:51.000Z2026Staff are currently able to process these forms in a timely manner with no hindrances. The only timeline is the requirements for the entities to meet the criteria for receiving the certificate. Once those requirements are met, staff are able to process within 10 business days. Decreases in staffing could impact the ability to process certificates within that timeframe.N/A2025-12-18T19:45:39.000Z76.0153.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLLimited Blow Dry StylistAllows licensee to practice Hair Services-Blow Drying2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special Fundn/afalseYears2025-09-26T15:54:07.000Z2026Yes, one of the testing vendor factors is the timing and reliability of data delivery. While we typically receive test-taker data files one business day after the exam, there are occasions when the information does not come through correctly in the transmission.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z6.06.0trueA practical and theory exam is required, the registration number for the applicant is provided upon successful completion of the exam-Board of Cosmetologists.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLLICENSED PRACTICAL NURSELicense issued to LPNs after passing the NCLEX exam, or to LPNs who have an active, non-encumbered, non-multistate license from another state, and have met other requirements set by the Board.2"MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-307 MD Code, Health Occupations, § 8-308 MD Code, Health Occupations, § 8-309 MD Code, Health Occupations, § 8-312 MD Code, Health Occupations, § 8-315 COMAR 10.27.01.11 COMAR 10.27.01.12 COMAR 10.27.01.13 COMAR 10.27.01.14 COMAR 10.27.01.17"Online (Web or Mobile), In Person, MailCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO5187.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-09T18:14:47.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing."Online: https://mbon.maryland.gov/Pages/licensing-index.aspx, in-person, or mail Current IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS) Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO"2025-12-18T19:46:43.000Z913.0869.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Resident Hunting License - SeniorLicense authorizes a resident of Maryland aged 65 and above to participate in the state hunting seasons.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Wildlife Management and Protection FundNotrueVariable2025-09-27T01:49:48.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z14027.014027.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025The day they are issued through the next July 31 (not to exceed 1 year)Licensed Real Estate AppraiserAllows an appraiser trainee to apply for the Licensed Catagory3BOP 16-301, 302, 303, 305, 306Online (Web or Mobile)AS400, PSI Portal1370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T15:46:07.000Z2026naThe applicant emails the required documents to PSI who performs initial vetting and removes their exam fee. PSI then emails us the application including a work experience log. The Commission selects 3 random appraisals from the log for review. Once reviewed the applicant is approved to sit for the Appraiser exam. After passing the exam they go online to pay the license fee and the license is auto released.2025-12-18T19:46:50.000Z3.03.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Owner Limited Service renewalFor the purposes of allowing an owner to renew their salon permit.2Article - Business Occupations and Professions §5–506.Mail, Online (Web or Mobile), In Personas400manually key in paper application data256.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-29T02:23:44.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:54:06.000Z7000.07000.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLTitleInsurer license to engage in the named insurance business in Maryland.0Insurance Article §§4-112, 6-203, 14-408Online (Web or Mobile), MailOnline Portal-UCAA https://authenticate.naic.org/. Applications are then downloaded into the MIA's shared drive, then a case is then created in SalesForce for correspondence and tracking.Review applications for completeness; Perform in-depth statutory compliance with laws and financial requirements; Review background investigation reports; Prepare the memo to the Commissioner. All insurers are expected to utilize the online company licensing renewal process. However, if there are extenuating circumstances that will not allow you to renew online, you may renew your certificate of authority by submitting a paper application.601500.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance Article.None.falseVariable2025-09-25T13:46:10.000Z2026None.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A case is then created in SalesForce for correspondence and tracking.2025-12-18T19:45:28.000Z0.00.0trueThe Financial Regulation Division reviews background investigation reports; Prepare the memo to the Commissioner.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Expires annually July1.Refuse Disposal Permit (Processing Facilities)Permit to process solid waste.5Title 9, Subtitle 2 of the Environment ArticleMail, EmailAccessReview of application and required documentation, letter generated if application is not complete.2700.0No feeOnline application permit portal for submission of application and required documentation.falseYears2025-09-16T14:31:00.000Z2026NoneReview of compete application and required documentation.2025-12-18T19:43:35.000Z2.02.0falseDepartment of the EnvironmentLand and Materials AdministrationMDECigarette Subwholesaler LicenseThe licensee is authorized to hold stamped cigarettes for sale to another person for resale, sell stamped cigarettes to a person authorized to receive same for resale, and buy stamped cigarettes from a licensed wholesaler or another licensed subwholesaler.1MD Code Alcoholic Beverage and Cannabis Article 16-206Mail, Online (Web or Mobile)OneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5500.0General Fund - Statute 16-216Not at this timefalseYears2025-09-18T17:47:24.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z1.023.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Mortgage Loan Originator LicenseAllows a person to, for compensation or gain, take a mortgage loan application or offer or negotiate the terms of a mortgage loan.1Financial Institutions §11-602Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.60225.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T20:20:31.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z3469.03049.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants must provide a criminal history record. Agency is prohibited by Financial Institutions §11-605 from approving an application if the applicant has been convicted of, or pled guilty or nolo contendere to, a felony in a domestic, foreign, or military court: (i) During the 7-year period immediately preceding the date of the application for licensing; or (ii) At any time preceding the date of application, if the felony involved an act of fraud, dishonesty, a breach of trust, or money laundering.Annual Elevator Certificate - Half Day InspectionA certificate that indicates the passing of an annual inspection of an elevator.1Public Safety 12-812(b), 12-808 and COMAR 09.12.81.07(C)EmailEmailEntering information received via email2250.0Revenue from the state inspection fees is paid directly to the Elevator Safety Review Board fund (Public Safety-12-809(c)(2)).There are a few ways to decrease the processing time which I will outline below: 1) Decrease the amount of days that a 3rd party inspector has to submit their inspection report from 30 days to 14 days in regulation (COMAR 09.12.81.08(E)). Most surrounding jurisdictions have a 14 day limit. 2) Add on to our existing contract for System Automation a 3rd party portal in which 3rd party inspectors and inspection company’s can enter their reports directly into this portal and have the units update after a short review process from staff. This process would be set up to have to meet with inspection criteria to be entered successfully or the report will be rejected. SA already has the ability to produce this. 3) Add on to our existing contract with System Automation a public portal in which any member of the public could enter a unit registration number and have the ability to see the status of the unit and to print their own certificates. SA already has the ability to do this as well. If all three of these outline features are met, this could have a certificate in an owners hands the same day of the passing inspection depending on when the inspector enters the report but no later than 14 days if the inspector follows the new requirement of regulation. As it stands today, if the inspector follows the regulation at 30 days, the best we could do is 4 days if submission was same day, and worst case scenario, if submitted at day 30, 30-35 days. As a side note: New laws regarding witnessing of inspections by elevator mechanics and scheduling for three entities (3rd party inspections, elevator mechanics, and fire alarm company) for the same day has been a hindrance on owners causing many scheduling delays. These scheduling delays are causing certificate delays as well as elevator citations.falseYears2025-09-26T15:20:54.000Z2026N/ARegistrations are accepted, a registration number is produced immediately, an inspection is scheduled immediately, and if the unit passes a certificate is issued within 1-2 business days.2025-12-18T19:45:39.000Z951.0trueThe certificate issued requires a passing elevator inspection.Department of LaborDivision of Labor and Industry (DLI)DoLLicensed Graduate Marriage and Family Therapist (LGMFT):Applications are submitted in hard copy to the Board. Staff manually review for completeness, verify transcripts for graduate-level coursework in marriage and family therapy, and confirm enrollment in or completion of supervised clinical experience. CHRC results are manually matched to the file. Applicants must complete the Maryland Law Assessment (MLA). Once all requirements are confirmed, staff prepare the file for Board review. Upon approval, the graduate license is issued and records updated manually.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.07 (Marriage and Family Therapists – Graduate Licensing).Mail, In PersonNo dedicated licensing portal. Applications are processed manually. Staff use the Board’s internal database and standard office software (Word/Excel) to record, track, and update applicant information.Staff manually receive, review, and log paper applications; verify transcripts and supervision documentation; match CHRC results; and prepare complete files for Board review.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is authorized by statute and used to support Board operations, including licensing, compliance, and administration.Electronic submission of transcripts and supervision forms, faster electronic CHRC reporting, and additional staffing during peak cycles would improve timeliness. Timely appointment of Board members would help reduce quorum-related delays.falseYears2025-09-25T00:12:57.000Z2026Incomplete applications, delays in CHRC results, and manual verification of coursework and supervision requirements contribute to slower processing. Staffing shortages and Board quorum requirements also add to delays.Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is authorized by statute and used to support Board operations, including licensing, compliance, and administration.2025-12-18T19:39:17.000Z41.021.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHAnnotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-501 and 17-501.1. These provisions authorize the Board to deny licensure to applicants convicted of or pleading guilty or nolo contendere to a felony or crime of moral turpitude, based on their CHRC results.Geothermal Renewable Energy FacilityPer PUA § 7-701(d), a Geothermal heating and cooling system means a system that exchanges thermal energy from groundwater or a shallow ground source to generate thermal energy through a geothermal heat pump or a system of geothermal heat pumps interconnected with any geothermal extraction facility that does not feed electricity back to the grid.0PUA § 7–701 through §7–713. COMAR 20.61Mail, Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel300.0N/ANofalseIndefinite2025-09-12T18:40:57.000Z2026NoAn application for a geothermal renewable energy certificate is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to be evaluated by its technical staff. The purpose of the review is to determine several components. Among them include completeness of the application, whether the proposed facility meets the qualifications for the certification, and verification of the information provided. Staff contacts the applicant with questions regarding the application. Having collected sufficient information, Staff emails the applicant its certification number; the Applicant then registers with PJM EIS.2025-12-18T19:40:22.000Z590.0590.0falsePublic Service CommissionNonePSCGeneral Scrap Tire Collection FacilityFor facilities which accumulate no more than 50 scrap tires temporarily and transfer the tires to other scrap tire facilities licensed or approved by MDE.0Section 9-228 of the Environment Article and COMAR 26.04.08Mail, EmailEnvironmental Tracking System (ETS)Review of the application and documentation; letter generated if application is not complete. Enter key information into ETS.1800.0No feeOnline submittal of application and reports, better communication with Comptroller and SDAT.falseIndefinite2025-09-16T19:40:54.000Z2026HB935 liabilities, SDAT not in good standing, understaffing can all impact processing times. Currently meeting processing times.Complete Permit application on the form provided my MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z35.045.0falseDepartment of the EnvironmentLand and Materials AdministrationMDELicense does not expire due to low public safety and environmental risks.Food manufacturing plantLicense to operate a food manufacturing plant in Maryland.1"H-G 21-305 COMAR 10.15.04.21"In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:18:53.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z373.0372.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHOwner full service renewalFor the purposes of allowing an owner to renew their salon permit.2§5–506.Online (Web or Mobile), Mail, In Personas400manually key in paper application data256.0statute-special fundFunctionality of the online process to be user-friendly.falseYears2025-09-29T02:26:16.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:54:06.000Z7000.07000.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL41-Pet Cemetery Corporation“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T15:14:06.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Instant Bingo Facility License (Form 3008) 10 or less machines“Facility license” means a license awarded by the Commission to operate an instant bingo facility.15Crim. Law § 12-301.1(c); Crim. Law § 12-308; COMAR 36.07.02.11A(1) ; COMAR 36.07.02.11BOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary270150.0Education Trust FundNofalseYears2025-09-18T13:11:54.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0trueYes, to inspect the facility and systems.State Lottery and Gaming Control AgencyNoneMLGCAFacility is not a person; however, COMAR 36.07.02.11B(4)600 pot crabsAllows up to 600 crab pots for commercial use1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:38:05.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z217.0217.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Renewal Bingo Principal Employee (3022)"RENEWAL of an Instant Bingo Facility Principal Employee as: an individual who manages a licensee, or otherwise exercises control over an instant bingo function of a licensee."5Crim. Law § 12-301.1(c); COMAR 36.07.02.13G(2)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary270375.0Education trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T13:28:41.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z3.03.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.13G(2)(d) ;COMAR 36.07.02.01FBrewery Off-Site PermitAllows a Class 5, Class 7, or Class 8 Brewery, in some cases subject to a 3000 barrel production limit, to sell beer off the licensed premises to a consumer up to 288 oz. at certain farmers markets and other events for on premise for off premise consumption.1MD Code Alcoholic Beverage and Cannabis Article 2-130Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant3100.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T16:44:25.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:48.000Z7.07.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Myrtle Grove Shooting Range PermitThis permit allows persons to use the Shooting Range at Myrtle Grove Wildlife Management Area.0COMAR 08.03.02.30Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)020.0Wildlife Management and Protection FundNotrueVariable2025-09-27T03:49:05.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:50:32.000Z734.0734.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Water Quality Certification (WQC)Section 401 of the Clean Water Act (CWA) requires that any applicant for a Federal permit or license to conduct an activity, including, but not limited to, the construction or operation of facilities, which may result in a discharge to a navigable water shall provide certification from the State that the proposed discharge complies with the State’s water quality standards and requirements. Some common examples of federal actions which trigger a Section 401 Water Quality Certification (WQC) include: (1) U.S. Army Corps of Engineers’ (Corps) Section 404 permits; (2) Corps Section 10 Rivers and Harbors Act; (3) Federal Energy Regulatory Commission (FERC) licenses for hydroelectric projects; and (4) U.S. Coast Guard bridge permits.0COMAR 26.08.02.10; 40 C.F.R. § 121MailETSThe application information is manually entered into the Environmental Tracking System (ETS) database3650.0N/AOnline application submission with integrated review and coordination among resource agencies: Provide user-friendly online tools and guidance to assist applicants complete applications accurately and fully.falseVariable2025-09-17T22:35:17.000Z2026Delays from Incomplete applications and applicant not addessing comments in a timely manner. Coordination with resource agenciesapplication submitted by mail and then uploaded into ETS2025-12-18T19:44:17.000Z48.041.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEeffective the length of the federal permitWaterfowl Processing Operation Permit/LicenseThis permit is required in order for a person to conduct a waterfowl processing operation in the State of Maryland0NR 10-425In Person, MailDatabase on DNR network drive/server, Adobe, Microsoft productsApplications/Renewal forms and supporting documents are scanned, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and date processed in the Wildlife Permits database.140.0N/ANofalseVariable2025-09-27T03:33:22.000Z2026NoApplications are accepted in-person or mailed to headquarters for processing.2025-12-18T19:46:27.000Z6.06.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next June 30 (not to exceed 1 year)Animal Control Facility LicenseThis license allows for animal control facilities to purchase and possess certain controlled substances for the safe handling of animals, euthanasia solution, and permits trained staff to administer rabies vaccinations to shelter animals.1Ag Article 2-305Online (Web or Mobile)Onestop front end for the application, Salesforce database for processing.30100.0State Board of Veterinary Medical Examiners Fund established in Ag Article 2-303No. It is rare for new animal control facilities to open. Typically this occurs when they move to a new building.falseYears2025-10-10T17:03:15.000Z2026No.Applications are submitted online through our Onestop portal. Applications are reviewed and approved by staff. Inspections are performed to verify compliance with the Shelter Minimum Standards of Care and Controlled Substance Handling requirements.2025-12-18T19:46:54.000Z1.01.0falseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDACOMAR 15.14.14.06 Responsible Individual. During the licensing process of an animal control facility they must identify a Responsible Individual. By regulation, the responsible individual may not have have been convicted of a felony offense or crime or infraction involving animal cruelty or neglect, or controlled dangerous substances in the 10 years preceding the designation as the responsible individual. This is important as the role requires them to work directly with animals and controlled dangerous substance.We switched from a custom made licensing portal to Onestop in 2024.Forester LicenseThe application, for compensation, of scientific techniques to the planting, conservation, protection, and management of trees and related resources for their continuing use, whether found in large numbers and areas commonly known as forests, woodlands, and woodlots or in small groupings and individual trees in suburban and urban settings.2Article - Business Occupations and Professions §7–301 Except as otherwise provided in this title, an individual shall be licensed by the Board before the individual may practice forestry in the StateOnline (Web or Mobile)Applications must be submitted through the online portal and are tracked in the AS400.145.0Article - Business Occupations and Professions §7–207. The Board shall pay all money collected under this title into the General Fund of the State.NofalseYears2025-09-25T15:46:53.000Z2026The processing of applications in a timely manner can be impeded by the amount a time a candidate takes to give us all required documentation.Candidates apply online and must complete a paper application with relevant work history, professional references, and proof of fulfilling education requirements. Completed applications are reviewed by the Board at quarterly board meetings where the applications are approved or denied.2025-12-18T19:46:50.000Z9.06.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLArticle - Business Occupations and Professions §7–309 (a) (1) Subject to the hearing provisions of § 7-311 of this subtitle, the Board, on the affirmative vote of a majority of its authorized members, may deny a license to any applicant, reprimand any licensee, or suspend or revoke a license if the applicant or licensee: (i) fraudulently or deceptively obtains or attempts to obtain a license for the applicant or licensee or for another; (ii) fraudulently or deceptively uses a license; (iii) is guilty of gross negligence, incompetence, or misconduct in practicing forestry; (iv) under the laws of the United States or of any state is convicted of: 1. a felony; or 2. a misdemeanor that is directly related to the fitness and qualification of the applicant or licensee to practice forestry;21-Non-Profit Sells Goods Cemetery“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:28:28.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z2.02.0Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Speech-Language Pathologist Full LicenseAllows for the full scale practice of speech-language pathology2COMAR 10.41.03.03Online (Web or Mobile)Smartsheets14150.0Determined by COMARTimely submission of required and requested documentationfalseYears2025-11-05T14:39:23.000Z2026Delay in receipt of required and requested documentation and/or delay in receipt of background check resultsOnce the application is received online, a member of the licensing team begins the review and approval process.2025-12-18T19:54:26.000Z889.0446.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Retail Off Site PermitFor event participation limitations, please refer to the Annotated Code of Maryland, Alcoholic Beverages Article, Section 2-136.1MD Code Alcoholic Beverage and Cannabis Article 2-136Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5100.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:37:44.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z3.06.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Emergency Medical DispatcherCertification for 911 specialist to assist 911 callers with basic emergency medical instructions and dispatch of EMS resources.3COMAR 30.02.02.03Online (Web or Mobile)Image TrendMIEMSS staff audit and finalize each application.50.0no fees collected.No.falseYears2025-09-16T16:22:03.000Z2026No.Application completed through MIEMSS website.2025-12-18T19:43:35.000Z676.0225.0falseMaryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.02.02Dental Hygienist-Retired VolunteerAllows a retired Maryland dental hygienist to provide pro bono care. No fee for license2HO § 4-101(h)(2)(vii); HO § 4-308(g); COMAR 10.44.24MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.10.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:51:14.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:46:16.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHMaryland Board of Certified Interior DesignersThe State Board of Certified Interior Designers certifies and regulates certified interior designers under the provisions of Business Occupations and Professions Article, Annotated Code of Maryland, Title 8 and the Code of Maryland Regulations 09.18. The Board also investigates complaints against certified interior designers, as well as complaints related to unlicensed practice. The Board may issue a reprimand, suspend or revoke a license or permit, and/or impose fines.2Title 8, Business Occupations and Professions, Annotated Code of Maryland. COMAR TITLE 09 MARYLAND DEPARTMENT OF LABOR Subtitle 18Online (Web or Mobile), Email, Mail, In Person, OtherAS/400 (Application System/400) DOS -IBM system.586.0All fees are allocated to the Professional Licensing Design Boards' Fund. Maryland Design Boards Group agreed to average their direct and indirect expenses, based on the calculation costs performed by the Secretary of Labor in consultation with the design boards. Design Boards: Board of Architects, Certified Interior Designers, Board of Landscape Architects, Professional Land Surveyors, Professional Engineers.N/AfalseYears2025-09-23T15:19:50.000Z2026N/AQualified candidates' transcripts are obtained from the National Council for Interior Design Qualification (CIDQ), The Data is reviewed in the AS/400 system. If no issues or delays, licenses are issued within 5 days; no additional Board reviews are required.2025-12-18T19:46:45.000Z50.042.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLCOMAR Subtitle 18 Board of Certified Interior Designers. Chapter 02 Code of EthicsAdult Skills CertificateStudents enrolled in Correctional Education's academic program (Adult Basic Education) receive certificates as they advance through the CE curriculum. There are 6 levels, ASC 1 - 6. Each level corresponds to K-12 grade levels with the current goal to advance students to completing ASC 3. Once a student completes ASC 3, they are prepared to complete the GED, which is just under the ASC 4 requirements. Student must take the TABE Test at the ASC 4 level and earn scores at or above a 549 in Reading, 556 in Math, and 559 Literacy, in order to begin the GED testing process.0COMAR: 09.37.02.05In Personn/a100.0n/aStaff may be able to process certificates in 5 business days with current staffing levels if this were a requirement, however, we believe that 10 business days is in line with what is needed for our participants.falseIndefinite2025-09-26T14:04:29.000Z2026Staff are currently able to process these forms in a timely manner with no hindrances. The only timeline is the requirements for the entities to meet the criteria for receiving the certificate. Once those requirements are met, staff are able to process within 10 business days. Decreases in staffing could impact the ability to process certificates within that timeframe.N/A2025-12-18T19:42:58.000Z750.01300.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLLicensed Behavior Analyst (LBA):An individual who is individually credentialed by the Behavior Analyst Certification Board or successor organization and has meet all the requirments set forth. Allowing an individual to practice empirical identiciation of functional relations between behavior and environmental factors, also as functional assessment and analysis with interventions based on scientific research and the direct observation and measurement of behavior and environment.2Annotated Code of Maryland, Health Occupations Article, Title 17, Subtitle 6A (Behavior Analysts).Mail, In PersonNo dedicated online licensing portal. Applications are processed manually. Staff use the Board’s internal database and office software (Word/Excel) to record and update applicant information.staff manually receive and log paper applications, review transcripts and supervision forms, match CHRC reports, and prepare complete files for Board review.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is established by statute and used to support Board licensing, compliance, and administrative operations.Electronic submission of transcripts and BACB verification, faster access to CHRC results, and additional staffing during peak cycles would improve timeliness. Ensuring timely appointment of Board members would also prevent quorum-related delays.falseYears2025-09-25T00:06:36.000Z2026Delays occur due to incomplete applications, waiting on CHRC results, manual verification of BACB certification and supervised practice documentation, and quorum requirements for Board approval.Applications are submitted in hard copy to the Board. Staff manually review for completeness, verify transcripts for graduate-level coursework in applied behavior analysis or a related field, confirm supervised clinical experience hours, and match CHRC results to the file. Applicants must complete the Maryland Law Assessment (MLA) and provide verification of certification by the Behavior Analyst Certification Board (BACB). Once all requirements are confirmed, staff prepare the file for Board review. Upon approval, the LBA license is issued and records updated manually.2025-12-18T19:39:17.000Z35.0319.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHAnnotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-501 and 17-501.1. These provisions authorize the Board to deny licensure to applicants convicted of or pleading guilty or nolo contendere to a felony or crime of moral turpitude, as determined through the CHRC.Radioactive Materials License (Amendments and terminations)Anyone who is issued a radioactive material license may amend their and/or terminate their license.0COMAR 26.12.01.01Email, Mail, In Person, FaxAccessReview of the application and documentation; letter generated if application is not complete900.0N/AEstablish a portal system for submission of documentation.falseIndefinite2025-09-17T21:27:47.000Z2026Staff turnover; all new hires- working on training all new staff.Complete applicable RHP forms. Submit forms and documentation2025-12-18T19:43:59.000Z147.0106.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEThe licensee can make changes to their license at anytime and can have multiple amendment requests during the 7 year duration of the license. Termination of the license can occur at any timeOwner Full Service-Salon PermitA person shall hold a beauty salon permit issued by the Board before the person may operate a beauty salon in the State.2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data7225.0Statute- Special FundIncorporate a portal for upload of required documentationfalseYears2025-09-26T19:50:47.000Z2026Timely responsiveness from the applicant.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z300.0300.0trueAs a condition of the issuance of a beauty salon permit, the beauty salon for which the application is made shall pass the inspection conducted under § 5–520 of this subtitle.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLWaterfowl Hunting GuideThis permit is required for an employee of a waterfowl outfitter and is the individual that provides personal guiding services to hunters0NR 10-309Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a secure log sheet. Applications/Renewal forms and supporting documents are scanned, and saved on secure network drive. Applicant names are forwarded to NRP for violation check. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and date processed in the Wildlife Permits database.1450.0Wildlife Management and Protection FundNofalseVariable2025-09-27T03:24:10.000Z2026NoApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z267.0267.0trueRequires an applicant backround check by NRPDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next July 31 (not to exceed 1 year)2024 Health Care Staffing Agencies (HCSA) LicenseInitial License0COMAR 10.07.03.03 COMAR 10.07.05.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/AAn additional staff person is required to complete the numerous amount of applications being processed and ongoing survey work required. At this time, there is 1 dedicated staff who covers the Health Care Staffing Agencies and Nurse Referral Agencies.falseIndefinite2025-09-25T18:15:30.000Z2026N/AReview documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z410.0348.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.03.06Non-ExpiringNew Source Review ApprovalA New Source Review Approval is required for new major sources or major modifications at existing major sources of air pollutants for which Maryland is not in attainment.0COMAR 26.11.17Email, MailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.45020500.0Fee collected by payment transmittal as required by regulation and deposited into the Clean Air Fund.1. Modernized fill-in forms that can be submitted online. Applications are complicated, so this process cannot be fully automated. Online fee payment AFTER application fees are assessed by permit engineer following administrative completeness review. 2. Additional staff engineers and administrative staff to handle permit to construct workload. 3. Funding for training of new and existing staff to improve efficiency in technical review, calculating emissions, and determining applicable requirements.falseIndefinite2025-09-17T19:55:05.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:59.000Z0.00.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)18 months to construct the source, on-going following constructionIndividual Permit for Industrial or Construction Stormwater (renewal or major)This permit covers discharges of storm water from industrial facilities.5Environment Article 9-301, 302, and 323 - 332Online (Web or Mobile)ETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.The applicaton is received, it's data entered into ETS, completness is determined, the application is published, an informational meeting is held if requested, a draft permit is prepared, the tentative (draft) permit is published, a public comment period, a response to public comments is complosed and a final permit is drafed as necessary, and a final permit is issued.54750.0Clean Water FundTo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseYears2025-09-17T23:20:54.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a completed and signed application including any required supplimental forms of documents. Billing for fees will occur once a draft decision is ready for public review.2025-12-18T19:39:14.000Z0.00.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEVLT OperatorVideo lottery terminal operator is licensed to operate a commercial casino with slot machines and table games. There are no available VLT Licenses in Maryland. Any further expansion would require a constitutional amendment.15SG § 9 1A 04(a)(2) ;SG § 9-1A-06(a)(1)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary900.0Fees varied based on the specific casino applying for licensure. Funds went to the Education Trust FundNofalseYears2025-09-17T21:24:58.000Z2026NoOnly renewals are currently being processed. The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:43:59.000Z1.00.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d) ; COMAR 36.03.02.03 ; COMAR 36.03.02.04Class 4 Wholesaler's License - BeerSame as Class 1. Beer only. Additional location is $1,250 each.1MD Code Alcoholic Beverage and Cannabis Article 2-305Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant141250.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T21:25:42.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z1.07.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Courtesy Card License“Courtesy card” means a license issued by the Board to licensed practitioners of mortuary science in other states, to make a removal of a dead human body in this State and to return the body to another state or country, to return dead bodies from another state or country to this State, to fill out the family history portion of the death certificate, and to sign the death certificate in the holder’s capacity as a licensed practitioner of mortuary science.2COMAR 10.29.08 and Title 7-311EmailSmartsheet60600.0The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-13T20:45:11.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The Maryland Board of Morticians and Funeral Directors processes Courtesy Card License applications by reviewing completed applications submitted with the required documentation and fees. The Board’s administrative staff conducts an initial review for completeness and compliance with Maryland regulations, followed by verification of the applicant’s active and good standing licensure in their home jurisdiction. Once verified, the application is presented to the Board for approval. Upon approval, a Courtesy Card License is issued, permitting the individual to conduct limited funeral service activities in Maryland in accordance with state law.2025-12-18T19:46:54.000Z5.03.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Sewage Sludge Utilization Permit (treatment, composting, distribution facility, or storage)Sewage Sludge Utilization Permit to construct and operate a treatment facility to generate Class A or B sewage sludge and to market the Class A sewage sludge in Maryland, or to compost sewage sludge, or to store sewage sludge at a facility.10Title 9, Subtitle 2Mail, EmailEnvironmental Tracking System (ETS)Review application and documentation; email generated if application is not complete; payment needs to be verified, site visit.720350.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T16:35:46.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z0.01.0trueSewage Sludge Utilization Unit staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDE2023 Public Health Testing Sites (PHTS) LicenseInitial Maryland Laboratory License0HG § 17-205 COMAR 10.10.12.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:41:35.000Z2026N/AMicrosoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z3.03.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringSurgical Abortion Facilities (SAF)FY 2024 Initial License0"HG § 20-209 COMAR 10.12.01.03"Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/ANo changes to the process from FY23falseIndefinite2025-09-25T15:40:22.000Z2026N/A"Smartsheet Review documents to determine compliance with licensure requirements"2025-12-18T19:45:55.000Z0.01.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.12.01.03C(3)Non-ExpiringBoat Dealer LicenseThis license is required if you are in the business of buying, selling, exchanging vessels in state of Maryland1NR 8-710Mail, In PersonCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined and available on MD OutdoorsDocuments are reviewed for accuracy, content and signatures before issuance. Surety bond documents are also reviewed.025.0State Boat Act FundCurrently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all userstrueYears2025-09-27T03:54:38.000Z2026Currently working under contract with new license system vendor to ensure all processes to issue documents are streamlined for quick efficiency for all usersApplications are accepted in any DNR License Service Center or through mail2025-12-18T19:54:06.000Z446.0446.0falseDepartment of Natural ResourcesLicensing and Registration ServiceDNRYes. The online licensing system that is used to process documents changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025Hazardous Waste EPA Identification NumberGenerators of hazardous waste, transporters of hazardous waste, and facilities which treat, store, or dispose of hazardous waste are required to notify the U.S. Environmental Protection Agency (EPA) and the Department before treating, storing, disposing, offering for transportation, or transporting hazardous waste. Large quantity handlers of universal waste are required to notify the Department before accumulating 5,000 kilograms of universal waste for the first time. Upon receipt of a notification, the Department assigns an EPA Identification number to the notifier through the EPA RCRAInfo database.0FEDERAL: RCRA - Section 3010; 40 CFR Part 262.12, 263.11, 264.11 and 273.32 STATE: Environment Article, Title 7, Subtitle 2, Annotated Code of Maryland; COMAR 26.13.03.03, 26.13.04.01B, 26.13.05.02B and 26.13.10.19COnline (Web or Mobile), Mail, In PersonEnvironmental Tracking System (ETS), RCRAInfoIf received hard copy we must enter it into ETS then translate to EPA's RCRAInfo via NODE. If submitted via myRCRAid we will print the application and enter it into ETS. If corrections are required we receive permission via email/phone correspondence to make changes.300.0N/AEPA has API services where we can inport or exprt data between RCRAInfo and ETSfalseIndefinite2025-09-16T21:32:41.000Z2026Receiving incomplete applications and the turnaround time to obtain missing or corrected information.Hard Copy of EPA Form 8700-12 or registering in EPA's RCRAInfo to submit via myRCRAid2025-12-18T19:43:44.000Z179.0174.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEIdentification number for state and federal tracking purposes.Certified Supervised Counselor – Alcohol and Drug (CSC-AD)An individual shall provide counseling for individuals, groups, families regarding SUDs under close supervision by a Board Approved supervisor.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.03 (Alcohol and Drug Counselors – Requirements and Supervision).In Person, MailNo dedicated online licensing portal. Applications are processed manually. Staff use the Board’s internal database and office software (Word/Excel) to track and update records.staff manually review transcripts, supervision forms, and CHRC results; key in application data; and prepare files for Board review.6075.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is established by statute and used to support the Board’s licensing, compliance, and administrative functions.Adopting an electronic submission and tracking system for coursework, supervision, and CHRC results; additional staffing during peak application periods; and prompt filling of Board vacancies to maintain quorum would improve timeliness.falseYears2025-09-24T23:41:40.000Z2026Delays occur due to incomplete paper applications, waiting for CHRC results, and the need for manual verification of coursework and supervision hours. Staffing shortages and Board quorum requirements also impede timely approvals.Applications are submitted in hard copy to the Board. Staff manually review applications for completeness, verify transcripts and coursework, confirm supervised clinical experience hours, and match CHRC results to the file. The applicant must complete the Maryland Law Assessment (MLA). Once all requirements are verified, staff prepare the application file for Board review. Upon approval, the CSC-AD certificate is issued and records updated manually.2025-12-18T19:39:17.000Z136.069.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHAnnotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-501 and 17-501.1. These provisions authorize the Board to deny certification to applicants convicted of or pleading guilty or nolo contendere to a felony or a crime of moral turpitude, following review of the applicant’s Criminal History Records Check (CHRC).2023 Health Care Staffing Agencies (HCSA) LicenseInitial License0COMAR 10.07.03.03 COMAR 10.07.05.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements450.0n/aA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatmentfalseIndefinite2025-09-25T19:01:24.000Z2026n/aReview documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z403.0341.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.03.05Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringMaryland Board for Professional EngineersThe Board for Professional Engineers qualifies and licenses individuals seeking licensure and issues permits to business entities through which engineering is practiced. The Board regulates the practice of engineering under the provisions of Business Occupations and Professions Article, Annotated Code of Maryland, Title 14 and the Code of Maryland Regulations, Title 9, Subtitle 23. The Board investigates complaints against licensees, as well as complaints related to unlicensed practice. The Board may issue a reprimand, suspend or revoke a license or permit, and /or impose fines.2Title 14, Business Occupations and Professions, Annotated Code of Maryland. COMAR Title 09 Maryland Depertment of Labor Subtitle 23 Board for Professional Engineers.Online (Web or Mobile), Email, Mail, In PersonAS/400 (Application System/400) DOS -IBM system.Applications are received online; however, academic transcripts, letters from professional endorsers, plus character references are accepted via mail.12086.0All fees are allocated to the Professional Licensing Design Boards' Fund. Maryland Design Boards Group agreed to average their direct and indirect expenses, based on the calculation costs performed by the Secretary of Labor in consultation with the design boards. Design Boards: Board of Architects, Certified Interior Designers, Board of Landscape Architects, Professional Land Surveyors, Professional Engineers.Amending sections in the Professional Engineers Title Act that still require pre-approval by board members to sit for the Principles and Practice of Engineering exam. Omitting this requirement will allow for eligible candiidates to start the licensing process ealier in their carrerfalseYears2025-09-26T20:13:39.000Z2026Amending sections in the Professional Engineers Title Act that still require pre-approval by board members to sit for the Principles and Practice of Engineering exam. Omitting this requirement will allow for eligible candiidates to start the licensing process ealier in their carrerLicensure candidates require the board’s pre-approval. Applications are received online; however, academic transcripts, letters from professional endorsers, plus character references are received via mail. When all requirements is received, these are then uploaded to the electronic record system (AS/400).2025-12-18T19:46:16.000Z1836.01680.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLTitle 14, Business Occupations and Professions, Annotated Code of Maryland. Title 09 Maryland Department of Labor. Subtitle 23 Board for Professional Engineers. Chapter 03 Code of EthicsAlthough gradually diminishing over time, some applications are still received that require manual input to the AS400 system. We have made a link available on our website for applicants to upload any files needed.Processing Fee-All ApplicationsEntire fee is returned to applicant when applicant does not qualify for a license, less the processing fee of $500HO § 4-2056(a)MailMyLicensing Office (MLO)050.0The Board is self-funded all revenue collected is used for Board operationsn/atrueIndefinite2025-09-26T18:46:32.000Z2026n/aN/A2025-12-18T19:46:16.000Z30.030.0falseDepartment of HealthBoard of Dental ExaminersMDHprocessing feeCoal Mining Operator LicenseAllows a person to be responsible for a coal mining operation.1Environment Article, Title 15, Subtitles 5 and 6, §§ 15-504 and 15-605Mail, In PersonMining Database SQLiteApplication is physically entered into the database.30200.0Deep Mine Fund or Bituminous Coal FundOnline permitting systemfalseYears2025-09-17T21:19:32.000Z2026Insufficient information provided by the prospective licensee and disqualifying HB935 status.Review application and required documentation regarding the coal mine and entity structure.2025-12-18T19:43:59.000Z24.024.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEReinstatement of Lapsed License-DentistDentist-License Reinstated-Begins 31 Days After License Expiration. Up to 3 Years.2HO § 4-311(1); COMAR 10.44.10.03AMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1450.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T15:03:48.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:39.000Z40.040.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Freestanding Renal Dialysis Centers FY24Initial License FY240HG § 19-3A-03 HG § 19-3B-04 COMAR 10.05.01.04 COMAR 10.07.08.04 Timeline = COMAR 10.05.01.04DOnline (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:37:25.000Z2026N/AOnline Electronic Submission2025-12-18T19:40:25.000Z3.03.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.05.01.04E(3)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application processNon-ExpiringSummer Flounder PermitRequired to commercially harvest summer flounder1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:55:21.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z7.07.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.LicenseDevelopmental Disabilities - Renewal License (agency) FY20240HG § 7-904 COMAR 10.22.01 COMAR 10.22.02.01-1 COMAR 10.22.02.02EmailSmartsheetReview documents to determine compliance with licensure requirements300.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-26T16:03:08.000Z2026YES Number of Health Facility Nurse Surveyors to conduct initial licensure survey DDA - Owner of the applicable COMAR regulations. Applications go to DDA first before being sent to OHCQ for review.Documents are reviewed for compliance with regulations.2025-12-18T19:45:52.000Z194.0196.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Annual but in the process of switching to 3 year renewalsAcupuncture LicenseA license to practice acupuncture and East Asian medicine.2§1A-201, §1A-205(a) (1) & (2), §1A-301(a), 10.26.02.04(c) & .05Online (Web or Mobile)License Management System is an in-house MIS.10525.0Regulation. BOA is a special funded entity.BOA does not have issues processing applications timely.falseYears2025-09-22T18:59:50.000Z2026BOA does not have issues processing applications timely.Both new and renewing applicants have access to online application portals. Reasonable accommodations are considered upon request.2025-12-18T19:42:49.000ZfalseDepartment of HealthBoard of AcupunctureMDHBrewery Special Event PermitAllows a promotion on the premises of a Class 5 Brewery selling beer by the glass produced by the licensee, for consumption only on the premises. Not more than 12 permits may be issued in a calendar year, up to 3 days per event. Must be filed 15 days in advance3MD Code Alcoholic Beverage and Cannabis Article 2-140Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant225.0General Fund - Statute 3-107Not at this timefalseDays2025-09-18T16:47:05.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:48.000Z38.038.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Exercise RiderIndividual required to have this license to gallop a horse on the racetrack109.10.01.20-1In Personas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T17:58:06.000Z2026N/AMust get sign off from trainer and stewards. application given to license office to process2025-12-18T19:40:15.000Z190.0190.0trueyes. Applicant must be sponsored by a licensed trainer and demonstrate to the stewards that they have enough experience to exercise a horse. Having fulfilled this requirement the individual is granted a 10 temporary license at which time they must be evaluated by another licensed trainer, a licensed jockey and the outrider. The completed evaluation is submitted to the stewards for consideration. The stewards either approve or disapprove the license.Department of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information System2023 Comprehensive Outpatient Rehabilitation Facilities (CORF)LicenseInitial License0HG § 19-1203 COMAR 10.07.18.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T19:42:41.000Z2026N/AReview documents to determine compliance with licensure requirements2025-12-18T19:41:23.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringVendorVendor license required for an individual gaining access to restricted area to sell items to horsemen109.10.01.25In Personas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T17:53:44.000Z2026N/aLicensee must get sign off from stewards and other Representatives of racetrack2025-12-18T19:40:15.000Z130.0130.0trueyes. Stewards interview and approve issuance of license with other track sign offsDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemLimited Fishing Guides License - NonresidentRequired for nonresidents guiding recreational fishing anglers on their own vessels or by foot in non-tidal waters1NR 4-210Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Management and Protection FundNo.trueYears2025-10-01T09:31:43.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z5.05.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Anesthesia-Class I Permit-RenewalDentists-Permit to Administer Parenteral Anesthetic to Attain Moderate Sedation-Renewal5HO § 4-205(a); COMAR 10.44.12.20MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:02:51.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z10.010.0falseDepartment of HealthBoard of Dental ExaminersMDH30-Crematory Sole Proprietorship“Crematory” means a building, portion of a building, or structure that houses the necessary appliances and facilities for cremation.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, In Person, MailAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:45:40.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.2023 Nursing Referral Service Agencies (NRSA) LicenseInitial License0HG § 19-4B-04 COMAR 10.07.07.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements450.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T19:05:41.000Z2026N/AReview documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z80.061.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringCannabis License -- ProcessorProcessor: an entity licensed by the Administration in accordance with Alcoholic Beverages and Cannabis Article, Sec 36-401(C)(1)(ii) that transforms cannabis into another product, or an extract, and packages and labels the cannabis product; and is authorized by the Administration to provide cannabis to licensed dispensaries and registered independent testing laboratories. May process more than 1,000 pounds of cannabis per year, as calculated by the Administration5MD Code, Alcoholic Beverages and Cannabis, § 36-202(a)(4) and (5); 36-401; COMAR 14.17.05.05.COnline (Web or Mobile)Completed OneStop applications that were received by the deadline are reviewed by a team of MCA employees. Other associated IT systems may include Adobe, Microsoft Office or Google Workspace apps, communication to all stakeholders via Google email.Staff must evaluate applicants operational, business, and diversity plans. Staff must also request certain organizational documents from the selected applicants that MCA’s vendors use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements. MCA’s Office of Compliance and Regulation also conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements.5695000.0Deposited in the Cannabis Regulation and Enforcement Fund as indicated in Alcoholic Beverages and Cannabis Article, §36–205 and §36–206Currently, the MCA operates within a predetermined timeline as it relates to starting a licensing round, finishing the licensing round, and issuing the first round of licenses. We're authorized to have a future licensing round after review and analysis is completed about the effectiveness of the Round 1 awardees entering the market. In order to process licenses within a predetermined timeline, the statutorily required review would need to be lessened, the timeline for review would need to be expanded, and/or the number of applications accepted would need to be capped.falseYears2025-09-19T17:55:38.000Z2026MCA's statutory obligation to apply the eligibility standards and conduct the license process in certain rounds creates an operational burden as it relates to time. The MCA is required to verify business registrations, social equity verification status, operational plans, criminal history, among other timeline burdens to review and remain consistent for all applicants. At this time, the MCA does not have recommendations on how to expedite the process, but expects the process to quicken as additional licensing rounds take place with less requirements (social equity verification, etc.).For licensees, MCA solicited applications and determined whether they met the minimum qualifications on a pass-fail basis after evaluating their operational plan, business plan, and diversity plan. Passed applicants were then entered into a lottery. Once MCA had identified its lottery winners, it employed vendors to verify aspects of the application, including ownership and control of the applicant entity. Additionally, MCA requested certain organizational documents from the selected applicants that its vendors would use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA's processing time depends directly on timeliness with which applicants provide requested documents and information. Currently, the MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements.2025-12-18T19:46:01.000Z0.00.0trueOffice of Compliance and Regulation conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements. MCA may contract with an independent testing laboratory or employ the State Cannabis Testing Laboratory to analyze samples for deviation from specification and provide a written report.Maryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis Article §36–502; COMAR 14.17.05.05B(1)Physician volunteer license renewalFor physicians who wish to continue to practice in Maryland.2H.O. Section 14-315; COMAR 10.32.01.08Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.100.0N/A"There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:57:00.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z11.0falseDepartment of HealthState Board of PhysiciansMDHLicensed Electrologist (LE)License issued to individuals who practice electrology. A category of LEs includes Licensed Electrology Instructor (LEI).2"MD Code, Health Occupations, § 8-6B-12 MD Code, Health Occupations, § 8-6B-14 MD Code, Health Occupations, § 8-6B-22 COMAR 10.53.02.02 COMAR 10.53.02.05 COMAR 10.53.02.06 COMAR 10.53.02.07 COMAR 10.53.02.09"MailCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO. Other manual tasks: The Electrology Practice Committee reviews each application for initial licensure and renewal of licensure and makes a recommendation to the Board to approve each applicant as meeting the minimum regulatory requirements for initial licensure and for the renewal of license .60100.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation in a timely manner with their applications, and increasing the number of Board staff within the Practice department.falseYears2025-10-10T16:09:45.000Z2026Initial applications for electrology licensure face heightened processing times due to specific prerequisites that applicants must meet before the license is issued. Required documents for the application include successful completion of the electrology theory and clinical exams, along with an official transcript from a Board-approved electrology education program. Once the application is complete, it undergoes review by the Electrology Committee before being presented to the Board for approval. Incomplete applications and pending clearance of the CHRC can further extend the processing time for electrology licensure."Applications for initial and renewal can be completed online, printed, and submitted by mail. https://mbon.maryland.gov/Documents/electrology-initial-application-for-licensure.pdf"2025-12-18T19:46:54.000Z7.04.0trueYes; The Board's Designee, a Licensed Electrologist (a member of the LE Committee, however, not Board staff) is required to administer the clinical examination to an electrologist license applicant or electrologist license instructor applicant.Department of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-6B-12(c): https://govt.westlaw.com/mdc/Document/ND679D7209CE311DB9BCF9DAC28345A2A?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Health Occupations, § 8-6B-18: https://govt.westlaw.com/mdc/Document/NC31C09806DCC11E799A4C440C6302D98?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"VEHICLE IDENTIFICATION CARDEach tractor unit or straight truck hauling alcoholic beverages under the authority of a Public Transportation Permit, Individual Transportation Permit, or a Public Storage and Transportation Permit must carry a Vehicle Identification Card at all times when alcoholic beverages are being transported. The permittee shall type the vehicle make, serial number and state of registration and license number on the card assigned to the vehicle. The cards are non-transferable once assigned by the permittee and may be used only to identify vehicles owned or leased by the permittee under such terms that the permittee has absolute and exclusive use and control of the vehicle and operator.1MD Code Alcoholic Beverage and Cannabis Article 2-119Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant110.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:46:05.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z30000.030000.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Milk tank truckPermitted through the milk transportation company, authorizes the tanker to be used to collect raw milk from a milk producer and to deliver it to a receiving station, transfer station or milk processing plant.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system305.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:14:33.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z187.0187.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHHospices (HOSPICE) LicenseSFY 2024 - Initial License0HG § 19-905, COMAR 10.07.21.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.1500.0N/ANo changes to the process from FY23.falseIndefinite2025-09-25T18:20:48.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.21.04D(1)Non-ExpiringCertified Registered Nurse AnesthetistCertificate issued to registered nurses who have graduated from a Board-approved accredited APRN program, have proof of national certification by a Board recognized national certifying body, and have met other requirements set by the Board. "Certified registered nurse anesthetist (CRNA)" means an advanced practice registered nurse who is certified by the Board to practice as a nurse anesthetist in this State.2MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-302.1 COMAR 10.27.06.02 COMAR 10.27.06.04Mail, In Person, Online (Web or Mobile)Current IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO1050.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-09T18:29:55.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing."Applications for initial APRN certification can be submitted by mail or in person. Applications for renewal of APRN certification can be submitted online https://mbon.maryland.gov/Pages/licensing-index.aspx, by mail, or in person."2025-12-18T19:46:43.000Z79.071.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"EXECUTOR LICENSEAn executor license in Maryland allows a personal representative of a deceased mortician's or funeral director's estate to temporarily continue the operation of the mortuary business for up to 12 months. The license permits the holder to manage the business, assist with funeral services, and oversee day-to-day operations, but it does not allow them to perform embalming unless they are already a licensed mortician.12Title 7-308Online (Web or Mobile)Smartsheet60250.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseMonths2025-10-13T23:14:56.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.To have an executor license processed by the MD Board of Morticians, an applicant must submit a notarized application, the $250 non-refundable application fee, a notarized supervising mortician agreement, and a written verification of their appointment as a personal representative. These documents must be submitted within 30 days of the licensee's death to allow for processing, and the board reviews complete applications for review, with the final decision subject to the board's review period.2025-12-18T19:46:54.000Z0.00.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Drinking Water Sampler CertificationThe certification is for individuals in Maryland collecting Safe Drinking Water Act compliance samples, including: Laboratory personnel; Plant operators and superintendents; County and state health department staff; and, Other individuals who collect samples for PWSs.3COMAR 26.08.05.05.COnline (Web or Mobile)SpreadsheetTrainer notifies MDE of eligible applications by email; MDE issues certificate via email and mail6025.0Fee paid to contractual training provider; no revenue generated for MDEComprehensive database for collection of new and active license holders , along with automated creation of certificates for new/renewal licenses would benefit greatly.falseYears2025-09-17T22:08:51.000Z2026Manual verification + manual generation of certificates.Mandatory 3-hour training with designated third-party provider, then MDE issues certificate2025-12-18T19:44:17.000Z1574.01432.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDESpecialty Care Transport Service LicenseLicense for specialty care (critical care) ambulance.1COMAR 30.09EmailSmart Sheet, NitroSome information needs to be manually entered by staff.7100.0This is determined by statue. The funds are deposited into the MIEMSS State Office of Commercial Ambulance Licensing and Regulation division. These funds are used to cover costs of the personnel and operations to run the division.Most delays are the result of incomplete applications or missing documents. This should be minimized with the new online process.falseYears2025-09-16T13:29:00.000Z2026Yes, the agency is moving to a completely on-line process which should decrease processing time.The applications are fillable PDF file available on the agency website. The ambulance service submits the completed forms via email. The agency the processes the application in accordance with agency policy.2025-12-18T19:41:14.000Z12.012.0trueMIEMSS ambulance inspector conducts on-site inspection for each ambulance and required equipment and medications. This includes testing of oxygen and suction systems per regulations.Maryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.09.04.03Yes, the agency is moving to a completely on-line process which should decrease processing time.Bottled water plantLicense to operate a food manufacturing plant in Maryland.1"H-G 21-305 COMAR 10.15.04.21"In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:28:26.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z8.08.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHCertificate of CompletionThe DWDAL is the State Apprenticeship Agency (SAA) approved by USDOL to conduct the activities of Registered Apprenticeship in MD. One of these functions is to award Certificates of Completion to graduates from approved Registered Apprenticeship Programs. These Certificates are portable, recognized by all states and the USDOL. They sometimes lead directly to licensure without an examination, such as in HVAC and Electrical.011-401 https://mgaleg.maryland.gov/mgawebsite/Laws/StatuteText?article=gle&section=11-401&enactments=falseEmailN/AManually key in paper application and email data20.0N/AAn updated information data system would expedite processing.falseIndefinite2025-09-26T13:22:19.000Z2026Old data systemApplications are sent via email or mail directly to the program. Certificates are reviewed and once approved processed for completion. Completion entails processing the completion through the Apprenticeship Information Management System (AIMS), creating a worksheet with the completion information, printing the Certificate of Completion and mailing it to the Sponsor to award to the apprentice.2025-12-18T19:41:23.000Z2016.03575.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLCertificate does not expireInstallation PermitAn MDOT/MAA Installation Permit is required before placement or installation of new signs, carpeting, antennas, displays, fixtures, or equipment on or within facilities on State-owned property under the jurisdiction of MDOT/MAA.180Code of Maryland Regulations (COMAR) sections 11.03.01.06(C) and 11.03.02.05(G)EmailEmail140.0N/ACurrently by Email only. MAA is working on an online portal.falseDays2025-09-19T01:40:45.000Z2026Currently by Email only. MAA is working on an online portal.Currently by email only.2025-12-18T19:45:27.000Z45.0trueThe Permits Section assigns an inspector(s) to monitor installation activities. Other inspectors from the Fire Marshal’s Office, MDOT/MAA Utilities, Office of Planning and Environmental Services, or Risk Management may perform unannounced inspections. The Permits Section inspectors inspect and monitor work to help ensure compliance with permit drawings/documents, relevant codes and MDOT/MAA PEGS. Any installation that does not comply with the permit requirements is subject to removal by the MDOT/MAA at the Tenant's expense. It is the Tenant’s responsibility to arrange and pay for construction management services to help ensure compliance with contract documents.Department of TransportationMaryland Aviation Administration (MAA)MDOTPhysician ReinstatementFor physicians who allowed their licenses to expire or placed it inactive, or emeritus status, and intend to practice in Maryland.2H.O. Section 14-317; COMAR 10.32.01.11Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10700.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:45:52.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z401.0falseDepartment of HealthState Board of PhysiciansMDH"The Board considers the factors that exist in statute, including, but not limited to, the nexus between the crime and the profession, the length of rime since convictions, etc. See Criminal Procedures 1-209. C.P. § 1-209. Denial of occupational license for previous conviction. (a) (1) In this section, “department” means: (i) the Department of Agriculture; (ii) the Department of the Environment; (iii) the Maryland Department of Health; (iv) the Department of Human Services; (v) the Maryland Department of Labor; or (vi) the Department of Public Safety and Correctional Services. (2) “Department” includes any unit of a department specified in paragraph (1) of this subsection. (b) This section does not apply to a person who was previously convicted of a crime of violence, as defined in § 14-101 of the Criminal Law Article. (c) It is the policy of the State to encourage the employment of nonviolent ex-offenders and remove barriers to their ability to demonstrate fitness for occupational licenses or certifications required by the State. (d) Except as provided in subsection (f) of this section, a department may not deny an occupational license or certificate to an applicant solely on the basis that the applicant has previously been convicted of a crime, unless the department determines that: (1) there is a direct relationship between the applicant’s previous conviction and the specific occupational license or certificate sought; or (2) the issuance of the license or certificate would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public. (e) In making the determination under subsection (d) of this section, the department shall consider: (1) the policy of the State expressed in subsection (c) of this section; (2) the specific duties and responsibilities required of a licensee or certificate holder; (3) whether the applicant’s previous conviction has any impact on the applicant’s fitness or ability to perform the duties and responsibilities authorized by the license or certificate; (4) the age of the applicant at the time of the conviction and the amount of time that has elapsed since the conviction; (5) the seriousness of the offense for which the applicant was convicted; (6) other information provided by the applicant or on the applicant’s behalf with regard to the applicant’s rehabilitation and good conduct; and (7) the legitimate interest of the department in protecting property and the safety and welfare of specific individuals or the general public. (f) (1) This subsection does not apply to a conviction of a crime for which registration on the sex offender registry is required under Title 11, Subtitle 7 of this article. (2) If a period of 7 years or more has passed since an applicant completed serving the sentence for a crime, including all imprisonment, mandatory supervision, probation, and parole, and the applicant has not been charged with another crime other than a minor traffic violation, as defined in § 10-101 of this article, during that time, a department may not deny an occupational license or certificate to the applicant solely on the basis that the applicant was previously convicted of the crime. AND, under H.O. 14-313 Issuance of License; consideration of criminal history record infomation, § 14-313. Issuance of license; consideration of criminal history record information. (a) Subject to subsection (b) of this section, the Board shall issue a license to any applicant who meets the requirements of this title. (b) (1) On receipt of the criminal history record information of an applicant for licensure forwarded to the Board in accordance with § 14-308.1 of this subtitle, in determining whether to issue a license, the Board shall consider: (i) The age at which the crime was committed; (ii) The nature of the crime; (iii) The circumstances surrounding the crime; (iv) The length of time that has passed since the crime; (v) Subsequent work history; (vi) Employment and character references; and (vii) Other evidence that demonstrates whether the applicant poses a threat to the public health or safety. (2) The Board may not issue a license if the criminal history record information required under § 14-308.1 of this subtitle has not been received."CCaH Renewal Certificate of Registration (RCoR- CCaH)A recurring step in the certification process, where certificates are issued to CCRC Providers wishing to renew their certificate to conduct the business of continuing care in the state of Maryland. To obtain this certificate, Providers must submit an application containing relevant fiscal and legal information required by Section 10-459 the Human Services Article of the Annotated Code of Maryland (“HSA”) and COMAR 32.02.02.11. The Department will approve or deny the application based on criteria established in HSA §10-459 and COMAR 32.02.02.12.1HSA §10–459 and COMAR 32.02.01.12EmailGoogle SuiteMDoA manually uploads submitted applications to its shared drive for record keeping, completes individual checklists for each application depending on the information submitted, and corresponds with providers via email if information is missing or there are questions about the application.305000.0Revenue generated from this application process is mandated to be allocated to the continuing care special fund pursuant to HSA §10–405.Migration of this process to the Maryland OneStop portal.falseYears2025-09-16T20:03:52.000Z2026Human resource factors. Depending on the current program manager's workload or whether the agency is undergoing a recertification season for its nearly 40 existing providers, processing times vary significantly.The provider will fill out a form posted on our agency's webpage and submit it to our intake inbox, ccrchousingservices.mdoa@maryland.gov. Once received, MDoA will conduct a review of the submitted material to ensure that the submitted material complies with HSA §10–459 and COMAR 32.02.01.11, and COMAR 32.02.01.12. Approval is also granted based on those sections of the law.2025-12-18T19:43:44.000Z2.02.0falseDepartment of AgingNoneMDoAAnesthesia-Certificate-Treating Dentist-Allows Treating Dentist to Treat at Site Other Than Their Own at Which Anesthesia is AdministeredAllows treating dentist to treat at site other than their own at which anesthesia is administered5HO § 4-205(a); COMAR 10.44.12.32MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:46:52.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z2.02.0falseDepartment of HealthBoard of Dental ExaminersMDHCertified industry dairy farm inspectorAuthorizes the holder to inspect dairy farms1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3010.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T19:50:11.000Z2026Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."P&L enters application and payment in system P&L changes status to “Paid & Referred” Section Head is notified to review application Section Head reviews application If review shows an expired certification, field certification is scheduled with Section Head or Rating Officer Field certification conducted, if passed, Section Head changes status of application to “Approved” Approval triggers permit generation and notification to P&L (CMDPS admin) P&L (CMDPS admin) prints and mails permit to applicant, changes status to “Issued”.2025-12-18T19:54:26.000Z31.032.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHOne Maryland Tax CreditBusinesses that invest in an economic development project in a Tier 1 County and create a minimum number of new jobs may qualify for a State income tax credit up to $5 million depending on the number of jobs and amount of eligible costs10COMAR 24.05.24Online (Web or Mobile), Email, MailSharepointThe data from applications is entered into an Excel spreadsheet.10800.0N/AN/AfalseMonths2025-09-19T19:15:53.000Z2026StatutoryThe application process requires the business to declare its intent in writing prior to incurring eligible costs or creating new, qualified jobs. Applicants must apply through the online portal system. The business should submit a Preliminary Application. The business must be certified as eligible for the tax credit by submitting a Final Application.2025-12-18T19:46:01.000Z2.01.0trueThe Tax Specialist ensures daily compliance with this tax incentive program by adhering to Maryland statutes and regulations.Department of CommerceNoneCOMMOnline PortalTeacher's License-RenewalDentist and Dental Hygienist-1 Year Renewal of License1HO § 4-309(a)(3); COMAR 10.44.10.02BMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1225.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-25T14:21:30.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:38.000Z1.01.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Data Center Maryland Sales and Use Tax Exemption Incentive ProgramData centers that locate or expand in Maryland and create new full-time positions may receive an exemption from Maryland sales and use tax on the purchase of qualified data center personal property.1Chapter 640 Senate Bill 397Email, MailN/A -The data from applications is entered into an Excel spreadsheet.300.0N/AResources - attended trainings and visited a data center during inperspn visit.falseYears2025-09-19T16:41:15.000Z2026ResourcesThe business must submit an Eligibility Application to Commerce. Commerce will issue a Certificate of Eligibility and notify the Comptroller's Office who will issue the sales and use tax exemption certificate to the business.2025-12-18T19:46:01.000Z2.02.0falseDepartment of CommerceNoneCOMMGeneral Composting Facility PermitFor the construction and operation of a organic composting facility that meets all the requirments of COMAR 26.04.11 and the general permit.5Section 9-1725 of the Environment Article and COMAR 26.04.11Mail, EmailEnvironmental Tracking System (ETS)Review the application for completeness, enter key information into ETS.1200.0No feeeNofalseYears2025-09-16T19:23:53.000Z2026NoneComplete Notice of Intent form provided by MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z1.00.0truePlanning and Recycling Unit staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEClass 1 Wholesaler's License - Beer, Wine & LiquorBeer Wine and Liquor Licensee may acquire alcoholic beverages indicated on the license from licensee and holder of non-resident dealer permit and resident dealer permit for sales and deliveries to licensee and permit holders. May have an additional warehouse location for a fee of $2,000 for each location.1MD Code Alcoholic Beverage and Cannabis Article 2-302Online (Web or Mobile), Mail, In PersonOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant142000.0General Fund - Statute 3-107Not at this timefalseMonths2025-09-18T17:57:49.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:45:27.000Z5.069.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Tracemark RegistrationA legal document that confirms that a trademark has been registered and grants the owner exclusive rights to use it. The SOS is the trademark authority in Maryland.10Maryland Business Regulation Code, Title 1, Subtitle 4MailSOS Trademark Platform, a legacy platform supported by Microsoft Access.SOS trademark officers manually key in application data to generate a paper certificate.6050.0Revenue collected from trademark registrations goes into the state's general fund.An application process with an online form, that would capture data, populate the database, capture payment, generate a trademark certificate and an invoice would represent a significant improvement to the process. Such a process would reduce processing delays, be less labor intensive, lead to improved customer service and application turnaround, and lead to overall productivity gains from SOS staff who currently manage the trademark application process.falseYears2025-10-09T18:08:32.000Z2026The trademarks application process results in a duplication of information from the initial application, to the entry of information from the paper application to the database, to the generation of the invoice that is time and labor intensive.Applicant obtains an application from the SOS website. Upon completing the required information, the applicant prints and submits the required fee to the SOS. Once the application is received, a trademarks officer review the application. If it is approved, the information is entered into the trademarks database, assigned a year-sequence number, along with the applicant's name, trademark class and description. This information is then placed into a database that generates a trademark certificate with the SOS seal and signature, and a corresponding receipt is generated. If an application is not approved, a trademarks officer will contact the applicant by phone, letter or email to identify the issues that require correction before an application can be approved.2025-12-18T19:46:43.000Z179.0173.0falseSecretary of StateNoneSOSQualified Training Organization for the Job Training Vendor Tax CreditJob Training Certificate1N/AMail, Emailn/aManually enter data00.0n/aN/AtrueYears2025-09-26T13:55:49.000Z2026N/AEnters information into system2025-12-18T19:42:58.000Z2.02.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLNonresident Hunting License - JuniorLicense authorizes a non-resident of Maryland under 16 years of age to participate in the state hunting seasons.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)080.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:01:27.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z679.0679.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Fishing License - Tidal (Bay & Coastal Sport) - Resident full seasonRequired for residents to fish in tidal waters1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)015.0Fisheries Research and Development FundNo.trueYears2025-10-01T09:53:27.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z225254.0225254.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Gas Supplier LicenseA gas supplier license authorizes a company to provide gas supply and gas supply services to different customer classes (residential, commercial, and industrial) and service areas (BGE, WGL, Columbia, Chesapeake, and Elkton). Of note, not all service territories permit natural gas broker services to residential customers (i.e. Chesapeake, Columbia, and Elkton). The license also authorizes brokers to provide different service options to customers (i.e. prepayments and metering). Applicants must provide evidence showing financial stability by meeting certain financial standards, or in the form of a $250,000 bond, and additional company financial information (i.e. credit reports or revenue statements). Additionally, applicants are required to provide marketing materials, personnel training materials, and evidence of managerial competency.3PUA § 7–603 and COMAR 20.54Mail, Online (Web or Mobile)Document Management System (DMS), Gmail, WordStaff performs many steps in the review process manually. Staff contacts the commissions in the other states where the applicants operate to determine if the applicant has a history of consumer complaints or violations. Staff consults the Department of Assessments and Taxation to make sure the applicant is compliant with Maryland business registration requirements. Staff consults the Commission’s fiscal division to ensure the applicant is current with all Commission assessments.45400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated online system.falseYears2025-09-12T02:59:06.000Z2026Often, the Commission receives incomplete applications. Upon review by Staff, the company is contacted in an effort to have them complete their submission. This can result in a lengthy back and forth conversation between Staff and the company.An application for a natural gas supplier license is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to the technical staff for review. The purpose of the review is to evaluate several components. Among them are: completeness of the application, whether a publicly available application was provided, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to the Commission to either recommend or deny licensure of the applicant, with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision. Starting in 2025, the process includes a comprehensive education, training, and testing program. Tests are scored, and only the applicants who pass the test are licensed.2025-12-18T19:39:23.000Z5.05.0falsePublic Service CommissionNonePSCCOMAR 20.54.02.02 B(1)Due to the passage of SB 1 in 2024, a comprehensive education, training, and testing program was added as a requirement for licensure. Tests are scored, and only the applicants who pass the test are licensed.Discount Drug and Discount Medical PlansCompanies seeking to offer discount medical/drug plans in Maryland.0Insurance Article §14-603.MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.21250.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T14:09:30.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking.2025-12-18T19:45:38.000Z1.01.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires biannually on July 1.Board of Examiners of PsychologistsA psychology license authorizes a psychologist to practice psychology while the license is active.2Health Article 18 and COMAR Title 10.36Online (Web or Mobile)Health Boards and Commission - The system is used to capture new applications and licensed renewal.5300.0Alloction is determined by statue and and revenue is deposited as Board of Examiners of Psychologists special funds.NofalseYears2025-09-22T18:02:37.000Z2026NoApplicants apply by using the online application system.2025-12-18T19:42:49.000Z176.0167.0trueApplicants must pass a national examination, Examination for Professional Practice in Psychology sponsored by the national association , the Association of State and Provincial Psychology Boards (ASPPB); and receive a passing score of 500 or better. Applicants must also take a jurisprudence exam with a passing score of 75% or better.Department of HealthNoneMDHOn-farm home processing plantLicense to manufacture and sell certain approved food products from an approved farm.1H-G 21-308In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3030.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:39:07.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z203.0203.0Department of HealthPublic Health Administration (PHA)MDHAgent Registration (Business or Licensee)Allows an employee, a volunteer, or any other authorized person to act for or at the direction of a cannabis licensee or cannabis registrant. Includes cannabis licensee agent; cannabis registrant agent; owners; and management companies or individuals who are employees, volunteers, or otherwise authorized by a management company.2MD Code, Alcoholic Beverages and Cannabis, § 36-501(a) and COMAR 14.17.15.02Online (Web or Mobile)Maryland OneStop is the public facing platform through which applications are submitted; use Salesforce to process applications on the back end.CJIS reports are reviewed for crimes of moral turpitude that would eliminate an applicant.1050.0Revenue collected from the application fees is allocated to the Cannabis Regulation and Enforcement Fund (MD Code, Alcoholic Beverages and Cannabis, § 36-206)To ensure each application is processed within a predetermined timeline, MCA could: (1) encourage licensees to use the temporary agent option -- this shifts the burden of upfront background check review to licensees and would eliminate possibility of CJIS delays; and (2) eliminate possibility for licensees to correct and resubmit applications would reduce processing time for some.falseYears2025-09-19T16:20:10.000Z2026Occasionally delays in the availability of CJIS results hinder the ability of staff to process agent applications expeditiously/consistently. CJIS delays impact 1 out of every 20 applications. At this time only two staff members are assigned to reviewing all agent applications received. This is partially due to CJIS' restrictions of how many people may have access to CJIS results. MCA permits licensees to resubmit incomplete or incorrect applications - they may add to processing time for some applications."After an entity receives their license the badging process can begin. Agent applications are completed through Maryland OneStop. The applicant must submit a government ID card and documentation of the submission of fingerprints of the Criminal Justice Information System (CJIS). It takes an average of 10 days for the CJIS report and the review of the agent application information. To expedite the badging process the licensee may use the Temporary Agent Registration process and obtain a temporary badge while the MCA is waiting for the CJIS report. The CJIS reports are reviewed for a crimes of moral turpitude that would eliminate an applicant.2025-12-18T19:46:01.000Z5448.05321.0falseMaryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis, §36–501 & §36–505; COMAR 14.17.15.02CAuthorized AgentThis form would allow a Standardbred licensee to manage a standardbred owners money109.10.02.19In Personas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:28:13.000Z2026n/aReceive application from applicant, put into computer2025-12-18T19:41:14.000Z0.00.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information System31--Crematory Corporation“Crematory” means a building, portion of a building, or structure that houses the necessary appliances and facilities for cremation.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:49:22.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z1.01.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Home Health Agencies (HHA) LicenseSFY 2023 - Initial License0HG § 19-405, COMAR 10.07.10.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:35:08.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringWet Storage PermitWet storage is the storage, by a dealer, of market size oysters or clams in growing areas. MDE is responsible for assuring that the water quality in the growing area used for this activity will meet the approved or conditionally approved classification for shellfish harvest.0Federal/FDA National Shellfish Sanitation ProgramEmail, MailMicrosoft Office SuitePermit requested. Shellfish personnel complete site assessment on paper. Field personnel complete site assessment/shoreline survey, sampling stations are created (if needed). After water quality is confirmed within standard, permit is approved.10.0N/ANofalseIndefinite2025-09-17T21:02:27.000Z2026If water quality at site is questionable, it may require 18 months of sampling to establish water classification.Completed application form is submitted with plans and specifications. Technical review is completed and permit is issued if the design is complete and meets standards.2025-12-18T19:43:59.000Z2.02.0trueField personnel complete site assessment/shoreline survey, sampling stations are created (if needed).Department of the EnvironmentWater and Science Administration (WSA)MDEwet storage is allowed until permit holder either fails to continue permitted operation or withdraws permit.Building PermitAn MDOT/MAA Building Permit is required for all new construction, renovation, alteration, structural demolition, or site improvement work on State-owned property under the jurisdiction of MDOT/MAA. Any installation that affects the existing electrical, mechanical, plumbing, or structural systems requires a Building Permit. As part of obtaining a Building Permit from MDOT/MAA, approvals from the Federal Aviation Administration (FAA), other federal and State regulatory agencies, and the Anne Arundel County, Maryland may be required.180Code of Maryland Regulations (COMAR) sections 11.03.01.06(C) and 11.03.02.05(G)Emailemail140.0N/AOnline permit application being developed by MAA can possibly reduce the processing time by half.falseDays2025-09-19T01:31:47.000Z2026Online permit application being developed by MAA can possibly reduce the processing time by half.Currently by Email only.2025-12-18T19:45:27.000Z18.018.0trueThe Permits Section assigns an inspector(s) to monitor construction activities. Other inspectors from the Fire Marshal’s Office, MDOT/MAA Utilities, Office of Planning and Environmental Services, or Risk Management may perform unannounced inspections. The Permits Section inspectors inspect and monitor work to help ensure compliance with permit drawings/documents, relevant codes and MDOT/MAA PEGS. However, observation of work by the designated inspector does not relieve the Contractor of compliance with all applicable Codes and regulations, MDOT/MAA PEGS, permit drawings and specifications. Any installation that does not comply with the permit requirements is subject to removal by the MDOT/MAA at the Tenant's expense. It is the Tenant’s responsibility to arrange and pay for construction management services to help ensure compliance with contract documents.Department of TransportationMaryland Aviation Administration (MAA)MDOTBingo Manager (Form 3004)This application must be completed by an individual who has received at least a conditional offer of employment from a licensed facility operator, manufacturer or contractor as an instant bingo facility manager5Crim. Law § 12-301.1(c); COMAR 36.07.02.14A ; COMAR 36.07.02.14BOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary7150.0Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T13:04:03.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z3.03.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.14B; COMAR 36.07.02.01FPrevention of Significant [Air Quality] DeteriorationA Prevention of Significant Deterioration Approval is required for new major sources or major modifications at existing major sources of air pollutants for which Maryland is in attainment.040 CFR 52.21Email, MailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.45020500.0Fee collected by payment transmittal as required by regulation and deposited into the Clean Air Fund.1. Modernized fill-in forms that can be submitted online. Applications are complicated, so this process cannot be fully automated. Online fee payment AFTER application fees are assessed by permit engineer following administrative completeness review. 2. Additional staff engineers and administrative staff to handle permit to construct workload. 3. Funding for training of new and existing staff to improve efficiency in technical review, calculating emissions, and determining applicable requirements.falseIndefinite2025-09-17T20:07:59.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:59.000Z0.00.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)18 months to construct the source, on-going following constructionIntermediate Care Facilities for Individuals with Intellectual Disabilities (ICFIID) LicenseInitial License FY240HG § 19-318 COMAR 10.07.20.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/ANo changes to the process from FY23falseIndefinite2025-09-25T15:18:52.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:38.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringNonresident Hunting License - ApprenticeLicense for first-time non-resident hunters to try the sport. Junior hunters may purchase the license annually through age 16.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)040.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:07:11.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z990.0990.0trueRequires an online abbreviated hunter education course that must be taken annually before the Apprentice License may be purchased.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Distillery Off-Site PermitAllows a holder of a class 1 distillery license or a class 9 limited license to provide samples not exceeding one quarter of 1 fluid ounce for each offering, and sell to consumers for off-premise consumption. It allows the holder to attend famer’s markets and other off-site events.1MD Code Alcoholic Beverage and Cannabis Article 2-132.2Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant3250.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T13:34:26.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z8.034.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Distribution stationAuthorizes the holder, for redistribution and sale, whether from a fixed location or from a vehicle: 1. Receive Grade A or Grade M pasteurized milk products; 2. store Grade A or Grade M pasteurized milk products; 3. transfer Grade A or Grade M pasteurized milk products for redistribution and sale.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3025.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T19:55:00.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:26.000Z91.092.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHSurgical Abortion Facilities (SAF)FY 2023 Initial License0"HG § 20-209 COMAR 10.12.01.02"Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:34:45.000Z2026N/A"Smartsheet Review documents to determine compliance with licensure requirements"2025-12-18T19:45:55.000Z1.01.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.12.01.03C(3)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringWell Driller License (New)The State Board of Well Drillers was created in 1968 as part of Maryland’s strategy to assist in the orderly development and protection of its groundwater resources. The Board of Well Drillers is responsible for regulation of all those who engage in the practice of well drilling in their own and the public interest. The Board sets standards and administers qualifying examinations to license individuals who drill water supply and geotechnical wells, or install water pumps or water conditioning equipment.2COMAR 26.05.01MailAccessManual review of documentation; manual data entry of payment & certificate details; mail or email issued certificate30125.0General FundsAutomated system to allow for online applications & payment; anticipated completion in early 2027falseYears2025-09-17T21:51:30.000Z2026Application & payment separated; incomplete applications; requirements not met; check payments delaysSubmit paper application with check or money order2025-12-18T19:44:17.000Z75.062.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDERegistered Chiropractic AssistantPermits a registered individual to work under the supervision of a licensed chiropractor to provide delegated chiropractic services.2MD Code, Health Occupations, § 3-404, COMAR 10.43.07.01Online (Web or Mobile), Email, MailThe Board utilizes an in-house tools to accept online application and payments.Paper or email submission of documents requires staff to scan and upload these files into the online portal.3200.0Chiropractic Examiners FundAn online interface with primary source information providers would assist in expediting the processing of applications.falseYears2025-11-03T20:00:58.000Z2026Timely receipt of criminal history records reports and timely response from the applicant when supplemental information is requested by the Board.Applications are accepted via the online application portal. In special circumstances, they may be submitted via email or regular mail. Applications are processed in the order they are received, with priority given to service members, Veterans, and spouses of service members.2025-12-18T19:54:26.000Z113.0100.0falseDepartment of HealthBoard of Chiropractic ExaminersMDHMD Code, Health Occupations, § 3-306; MD Code, Health Occupations, § 3-302.1In 2025, the Boar transitioned to an online application process.Assisted Living (AL) LicenseInitial License0HG § 19-1804.1 COMAR 10.07.14.04 COMAR 10.07.14.07Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1200.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T14:42:51.000Z2026Yes Number of Health Facility Nurse Surveyors to conduct pre-licensure survey.Smartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:45:38.000Z217.0153.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.14.07A(5) COMAR 10.07.14.07B(4)(b)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringRegulated Shooting Area (Hunting License)This license allows a person to shoot captive-raised game birds on a state-licensed Regulated Shooting Area.0NR 10-906Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)06.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:08:55.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z1065.01065.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Employer Security Clearances Costs (ESCC) Tax CreditProvides income tax credits for expenses related to federal security clearance costs, construction of Sensitive Compartmented Information Facilities (SCIFs) and first-year leasing costs for small businesses doing security-based contract work.90§10-372, (Senate Bill 721)Online (Web or Mobile)SharepointThe data from applications is entered into an Excel spreadsheet.900.0N/AN/AfalseYears2025-09-19T20:07:58.000Z2026Determined by statuteA business must submit an application to Commerce by September 15th following the tax year in which the related expenses and costs were incurred. By December 15th of that year, Commerce will certify the approved amount for which the applicant will be required to file an amended Maryland income tax return with the Comptroller of Maryland to claim the credit and attach a copy of the Commerce certification. The total ESCC tax credit approved by Commerce may not exceed $2 million for any calendar year. If the total amount of credits applied for by all businesses exceeds $2 million, the credits will be approved on a pro-rata basis. Excess credit may be carried forward until the excess amount is fully used.2025-12-18T19:46:13.000Z71.071.0trueThe Tax Specialist fully administers daily compliance of this tax incentive program by following Maryland statutes and regulations.Department of CommerceNoneCOMMOnline PortalAnesthesia-Dentist-Certification-Allow Certified Registered Nurse Anesthetist to Administer Anesthesia-Additional LocationTreating dentist-Certificate-Allows a certified registered nurse anesthetist to administer anesthesia at the office of a dentist who holds the appropriate administration permit-additional location5HO § 4-205(a); COMAR 10.44.12.33MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.30300.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:26:43.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHN/ACompleting this survey on behalf of the Governor's Workforce Development Board -- we do not issue any permits, licenses, or certifications.0GWDB does not issue any permits, licenses, or certifications.OtherGWDB does not issue any permits, licenses, or certifications.00.0GWDB does not issue any permits, licenses, or certifications.GWDB does not issue any permits, licenses, or certifications.trueIndefinite2025-09-26T19:59:52.000Z2026GWDB does not issue any permits, licenses, or certifications.GWDB does not issue any permits, licenses, or certifications.2025-12-18T19:46:16.000ZfalseDepartment of LaborNoneDoLGWDB does not issue any permits, licenses, or certifications.Student Financing Company RegistrationRegistration required for anyone engagng in the business of securing, making, or extending student financing products, or any purchaser, assignee, or holder of student financing products.1Financial Institutions §12-1102Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.300.0n/aNofalseYears2025-09-23T23:30:35.000Z2026NoApplications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z19.017.0falseDepartment of LaborOffice of Financial RegulationDoLAnesthesia- Class II PermitDentists-Permit to Administer Parenteral Anesthetic to Attain Moderate Sedation5HO § 4-205(a); COMAR 10.44.12.05MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T15:54:42.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z10.010.0falseDepartment of HealthBoard of Dental ExaminersMDHAnesthesia-Class III-Permit-RenewalDentists-Permit to Administer Anesthetic to Attain Deep Sedation or General Anesthesia-Renewal5HO § 4-205(a); COMAR 10.44.12.21MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:50:37.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z20.020.0falseDepartment of HealthBoard of Dental ExaminersMDHCrematory Permit“Crematory” means a building, portion of a building, or structure that houses the necessary appliances and facilities for cremation.2COMAR 10.29.17Online (Web or Mobile)Smartsheet60350.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-14T00:59:17.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.The Maryland Board of Morticians processes a crematory permit by having applicants submit a notarized application, pay the non-refundable fee, and provide supporting documents such as proof of good standing from the State Department of Assessments & Taxation and State Department of Environment licenses. The application must also include details on insurance, crematory operator training, and the crematory's affiliation with a licensed business. The Board reviews applications at scheduled meetings, requiring documents to be submitted at least three weeks in advance.2025-12-18T19:46:54.000Z10.02.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Chiropractic LicensePermits a licensed chiropractor to practice chiropractic in the State of Maryland.2MD Code, Health Occupations, § 3-301; MD Code, Health Occupations, § 3-501Online (Web or Mobile), Email, MailThe Board uses an in-house tool developed to accept online applications and payments. Staff reviews applications, sends templated emails to acknowledge receipt of applications and request additional required documentation. Applicants are able to view online the status of their application.Documents submitted via email or mailed to the office must be uploaded by staff in the portal.3200.0By statute, the funds are deposited in the State Board of Chiropractic Examiners Fund. MD Code, Health Occupations, § 3-206An online interface with third parties responsible for providing primary source verification of education, character references and out-of-state license verifications would enhance the speed of application processing.falseYears2025-11-03T19:28:02.000Z2026The timely receipt of criminal history records reports and the timely response by the applicant for additional documents.Applications are processed when received, with priority given to military service personnel, Veterans, and spouses of service personnel.2025-12-18T19:54:26.000Z35.029.0falseDepartment of HealthBoard of Chiropractic ExaminersMDHMD Code, Health Occupations, § 3-302.1; MD Code, Health Occupations, § 3-306(d)(2)In 2025, the Board converted from a paper application to an online application process.FarrierThis license allows an individual to shoe a horse on a thoroughbred racetrack109.10.01.25In Personas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T18:04:26.000Z2026N/Ayes. In individual applying for this lice se must demonstrate their skills to the Equine Medical Director before a license is granted . application given to license office to process2025-12-18T19:41:14.000Z23.023.0trueyes. In individual applying for this lice se must demonstrate their skills to the Equine Medical Director before a license is grantedDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemAccredited ReinsurersAccredited Reinsurers Insurance companies seeking to assume the insurance risks of insurers domiciled in MD.0Insurance Article §§2-112,5-906, 6-203.MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.212000.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleThe MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T13:48:20.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking.2025-12-18T19:45:38.000Z4.05.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires annually July1.Freestanding Ambulatory Surgical Centers - FY24Initial License0HG § 19-3B-02 HG § 19-3B-04 COMAR 10.05.01.03 COMAR 10.05.01.04 Timeline = COMAR 10.05.01.04DOnline (Web or Mobile)SmartsheetReview documents t determine compliance with licensure requirements900.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:36:35.000Z2026N/ASmartsheet2025-12-18T19:45:55.000ZfalseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.05.01.04E(3)No changes to the process from FY23Non-ExpiringHandgun Wear and Carry PermitAny person who wishes to legally wear, carry or transport a handgun in Maryland must possess and maintain on your person a valid Maryland Handgun Wear and Carry Permit (handgun permit) issued by the Maryland Department of State Police.2Public Safety §5–303Online (Web or Mobile)Handgun permit applications are submitted by the applicant and processed to completion by the Licensing Division in the Licensing Portal.90125.0All application fees collected by the Licensing Division are allocated to the General Fund. The handgun permit application fees are collected electronically upon application submission in the Licensing Portal.Additional manpower for final reviews of this application.falseYears2025-10-14T18:48:19.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and will be forwarded for criminal history background investigation. Applications that are no complete or have the required documentation may be sent back to the applicant for corrections. During the criminal history background investigation, the background investigator will run the applicants computerized criminal history, interview references and the applicant as needed. The completed background investigation will then be forwarded to the Second Review queue for a final review and a decision will be made on the application.2025-12-18T19:51:39.000Z71157.063024.0trueThe Administrative Investigations Unit of the Maryland State Police Licensing Division is responsible for completing the background investigation on handgun permit applicants. This investigation process includes a computerized criminal history check as well as applicant and reference (both personal and employment) interviews. The background investigator will compose a final report and recommendation that will be forwarded to the Handgun Permit Unit for a final review and decision.Department of State PoliceCriminal Investigation BureauMSPPublic Safety §5–306(a) Subject to subsections (c) and (d) of this section, the Secretary shall issue a permit within a reasonable time to a person who the Secretary finds: (2) (i) has not been convicted of a felony or of a misdemeanor for which a sentence of imprisonment for more than 1 year has been imposed; or (ii) if convicted of a crime described in item (i) of this item, has been pardoned or has been granted relief under 18 U.S.C. § 925(c); (3) has not been convicted of a crime involving the possession, use, or distribution of a controlled dangerous substance; (4) is not on supervised probation for: (i) conviction of a crime punishable by imprisonment for 1 year or more; (ii) a violation of § 21–902(b) or (c) of the Transportation Article; or (iii) violating a protective order under § 4–509 of the Family Law Article; (5) is not presently an alcoholic, addict, or habitual user of a controlled dangerous substance unless the habitual use of the controlled dangerous substance is under legitimate medical direction; (6) does not suffer from a mental disorder as defined in § 10–101(i)(2) of the Health – General Article and have a history of violent behavior against the person or another; (7) has not been involuntarily admitted for more than 30 consecutive days to a facility as defined in § 10–101 of the Health – General Article; (8) is not a respondent against whom: (i) a current non ex parte civil protective order has been entered under § 4–506 of the Family Law Article; (ii) a current extreme risk protective order has been entered under § 5–601 of this title; or (iii) any other type of current court order has been entered prohibiting the person from purchasing or possessing firearms; (9) except as provided in subsection (b) of this section, has successfully completed prior to application and each renewal, a firearms training course approved by the Secretary that meets the minimum criteria specified in subsection (a–1) of this section; and (10) based on an investigation: (i) has not exhibited a propensity for violence or instability that may reasonably render the person’s possession of a handgun a danger to the person or to another; and (ii) is not otherwise prohibited by State or federal law from purchasing or possessing a handgun.In 2019, the handgun permit application was transitioned to an all-electronic submission, fee collection and processing system in the Licensing Portal. Prior to this transition, handgun permits were submitted via a paper application with a paper check or money order application fee. The paper applications were then manually entered into Lotus Notes for internal processing.02-Cemetery CorporationAllows corporate cemeteries to operate in Maryland.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400Each paper application must be entered manually into the AS400, then given to the Executive Director for approval and once approved an invoice is manually created to email or mail to the applicant for payment.2200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205.New IT Systems-needed. This would allow online applications to be submitted directly to the office with a registration number automatically assigned, online payments that are able to be applied directly to each assigned registration/permit number before approval and thereafter, PDF Permits/Registrations to be printed by the applicant.falseYears2025-09-24T14:32:12.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:54:08.000Z66.066.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Nursing Home Administrator LicenseA Maryland NHA license, which can be obtained through either one of two options, an Administrator-In-Training Program or by Endorsement of an out-of-state NHA license. NHA licenses that are expired may be reinstated or reactivated in accordance with Board statutes/regulations. An individual licensed by the Board who: (a) Administers, directs, manages, supervises, or is in general administrative charge of a nursing facility, whether or not the individual has an ownership interest in the facility, and whether or not the individual's functions and duties are shared with one or more individuals; or (b) Is in supervisory control over one or more nursing home administrators of one or more nursing facilities and has authority to substitute the supervisor's judgment for that of the administrator of record in the day-to-day operation of the facility.2COMAR 10.33.01Online (Web or Mobile)BDCOMM Initial Application System/Portal - BLTCAInitial applications and required documents are submitted via an online system; documents are stored and retrieved electronically by Board office staff ; however, staff conducts a manual review of the application and documents for completeness and determination that requirements have been met.30100.0General fundedAs part of the 8-year Regulatory Review and Evaluation Act (RREA), the Board is in the process of repealing and adopting new regulations, draft proposal 10.33.01- 10.33.08, which are more clearly organized and removes any ambiguity that may exit in the current regulations and includes regulations for the new licensing requirement, effective July 1, 2026, for Assisted Living Managers.falseYears2025-09-24T22:40:48.000Z2026Some ambiguity in various regulations and sections of COMAR 10.33.01 were identified.Initial applications are available for applicants/candidates to complete and submit payment via an online application system/portal which also enables applicants to upload and submit required documents to the Board; receive alerts and messages and communicate with the Board; applications and required documents are reviewed by the licensing staff for completeness and checked off in the portal as part of a step by step process to final determination. Administrator-In-Training (AIT) Program application - For an AIT application to be considered by the Board, all candidates for the AIT program must appear before the Credentials Committee. If approved, an AIT applicant is then supervised for a 12-month full-time or 18-month part-time internship during which the AIT works under the guidance and supervision of a preceptor and final determination after the completion of the program is estimated to be within 1-3 business days of providing evidence satisfactory to the Board that the applicant has met the requirements as provided for in the Maryland Nursing Home Administrators Licensing Act and Regulations. Endorsement application- Candidates for licensure by endorsement will be notified if they must appear before the Committee; otherwise, upon providing evidence satisfactory to the Board that the candidate has met the requirements as provided for in the Maryland Nursing Home Administrators Licensing Act and Regulations a final determination is estimated to be within 1 business day of the Credential Committees review of candidates' applications.2025-12-18T19:39:17.000Z59.028.0falseDepartment of HealthBoard of Long-Term Care AdministratorsMDHCOMAR 10.33.01.06G, 10.33.01.07C, and 10.33.01.15The Board moved to an initial online application system/portal effective September 16, 2024.Licensed Graduate Alcohol and Drug Counselor (LGADC)An individual who is authorized by law to practice a health occupation, which includes the treatement planning for mental health disorders; including initial, ongoing, continuity of care, discharge and planning for relapse prevention of individuals or groups, and has been approved by the Board. This individual is working to accumulate the Board requirement of Clinical hours and under a Board Approved supervisor.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.03 (Alcohol and Drug Counselors – Requirements and Supervision).Mail, In PersonNo dedicated online licensing portal. Applications are processed manually. Staff use the Board’s internal database and office software (Word/Excel) to log, track, and update applicant records.Yes – staff manually review transcripts, supervision forms, and CHRC results; key in applicant information; and prepare complete files for Board review.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is authorized by statute and supports the Board’s licensing, compliance, and administrative functions.Implementing electronic submission of transcripts and supervision forms, improving CHRC result reporting speed, and increasing staff resources during peak cycles would improve timeliness. Prompt appointment of Board members to maintain quorum would also help.falseYears2025-09-24T23:51:28.000Z2026Delays arise from incomplete paper applications, waiting for CHRC results, and manual verification of transcripts and supervision documentation. Staffing shortages and Board quorum requirements also contribute to slower processing.Applications are submitted in hard copy to the Board. Staff manually review applications for completeness, verify official transcripts for the required graduate-level coursework, and confirm supervision arrangements. Criminal History Records Check (CHRC) results are matched manually to the file. Applicants must also complete the Maryland Law Assessment (MLA). Once all requirements are confirmed, staff prepare the file for Board review. Upon approval, the LGADC credential is issued, and the records are updated manually.2025-12-18T19:39:17.000Z71.08.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHAnnotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-501 and 17-501.1. These sections authorize the Board to deny licensure to applicants convicted of or pleading guilty or nolo contendere to a felony or a crime of moral turpitude, based on their CHRC.Speech-Language Pathology Assistant Limited LicenseAllows for the supervised practice in areas of speech pathology1COMAR 10.41.11.03Online (Web or Mobile)Smartsheets14100.0Determined by COMARTimely submission of required and requested documentationfalseYears2025-11-05T22:02:15.000Z2026Delayed receipt of required and requested documentation and/or delayed receipt of background check resultsOnce application is received, a member of the licensing team initiates the review and approval process2025-12-18T19:40:02.000Z30.027.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Electronic Smoking Devices Manufacturer LicenseThe licensee is authorized to manufacture, mix or otherwise produce Electronic Smoking Devices intended for sale in the state, including Electronic Smoking Devices intended for sale in the United States through an importer; and sells Electronic Smoking Devices to a consumer, if the consumer purchases or orders the systems through the mail, a computer network, a telephonic network, or another electronic network, a licensed Electronic Smoking Devices Wholesaler Distributor, or a licensed Electronic Smoking Devices Wholesaler Importer in the state.1MD Code Alcoholic Beverage and Cannabis Article 16.7-204Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1425.0General Fund - Statute 16.7-212Not at this timefalseYears2025-09-22T13:36:08.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z2.012.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Class G (On Sale) Airplanes - Beer, Wine & Liquor LicenseAllow operator of aircraft operated under regularly scheduled flights to keep and sell alcoholic beverages thereon.1MD Code Alcoholic Beverage and Cannabis Article 2-406Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T19:43:36.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z1.011.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 202542-Pet Cemetery Corporation“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T15:52:27.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:52.000ZfalseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Major Medical Equipment Providers (MME) LicenseInitial License FY240HG § 19-3B-02 HG § 19-3B-04 COMAR 10.05.01.03 COMAR 10.05.01.04 COMAR 10.05.03.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements70.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:29:17.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirement2025-12-18T19:45:55.000Z9.09.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.05.01.04E(3)Non-ExpiringShoreline/Duck Blind LicenseThis license is used to register riparian shoreline and to enable landowners and non-landowners to establish offshore blind sites for hunting waterfowl in waters of the state.0NR 10-607Online (Web or Mobile), MailOffshore Blind and Shoreline License Program shifting from COMPASS to MD OutdoorsLandowner payments are recorded and applications are evaluated, mapped using Arc Map/Pro GIS, and issued or renewed. Non-landowner payments are made through the online platform and virtual appointments are held to assess license request and if conditions are met a license is issued.2820.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:05:37.000Z2026Some applicants apply without the required documentationApplications are accepted online through the MD Outdoors platform or mailed to headquarters for check/money order processing2025-12-18T19:46:27.000Z3458.03458.0trueEach application and request is evaluated by WHS staff in order to insure that all shoreline registration and blind site placement meets the requirements according to NR 10-6Department of Natural ResourcesWildlife and Heritage ServiceDNRLandowner-the day they are issued until June 30 of the third year. Non-landowner-the day they are issued through June 30 of the following year.Terrestrial Archaeology PermitState law generally requires that a permit be obtained from the Office of Archaeology at Maryland Historical Trust (MHT) prior to conducting any archaeological investigation or any other activity that may affect archaeological resources on state-owned or state-controlled land, in any cave, and on certain designated private property. Property owners are not required to obtain a permit for activities on land they own. A terrestrial archaeology permit is required for any activity that would “excavate, remove, destroy, injure, deface, or disturb a terrestrial archaeological site on land the State owns or controls” (§5A-342(a)). “A terrestrial archaeological excavation may be conducted only to benefit a reputable museum, an institution of higher education, or another recognized scientific or historical institution or organization, so as to increase knowledge and appreciation of historical and archaeological objects and materials” (§5A-342(c)). A terrestrial archaeology permit is also required for any activity that would “excavate, remove, destroy, injure, deface, or disturb features found in a cave” (§5A-343(a)(2)), which applies to “all archaeological, prehistoric, and historic features found in any cave, including: (i) all or any part of any burial grounds, historic or prehistoric ruins, and archaeological sites; and (ii) relics, inscriptions, saltpeter workings, fossils, bones, and remains of historical human activity” (§5A-343(a)(1)).1State Finance & Procurement Article §5A-342Online (Web or Mobile), EmailN/AReceive applications via email; track via MS Access database (manual entry)MHT staff are currently able to process complete permit applications consistently within 30 days. If staffing levels decline, this may no longer be possible. Typically the only processing delays are on the applicant side if MHT requires additional information.300.0N/AN/AfalseYears2025-09-18T02:39:01.000Z2026MHT staff are currently able to process complete permit applications consistently within 30 days. If staffing levels decline, this may no longer be possible. Typically the only processing delays are on the applicant side if MHT requires additional information.Permit application materials available on MHT’s website: https://mht.maryland.gov/Pages/archaeology/archaeology-permits.aspx Permits are submitted via email to the State Terrestrial Archaeologist. The State Terrestrial Archaeologist reviews the permits and provides a recommendation to the MHT Director and Chief Archaeologist. Permits are sent via docusign for execution via signatures from the MHT Director and Chief Archaeologist. A Microsoft Access Database is used to track permits.2025-12-18T19:39:22.000Z8.08.0falseDepartment of PlanningMaryland Historical Trust (MHT)MDPDental Hygienist-Teacher's LicenseDental Hygienist-Allows Teaching1HO § 4-302(g); COMAR 10.44.28.03MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1225.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-24T19:36:30.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:26.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Boiler/Pressure Vessel Certification - Full Day InspectionAfter completion of a passing inspection, a certificate of operation is issued.0Public Safety 12-909 and COMAR 09.12.01.15EmailEmailEntering information received via email to schedule an inspection1500.0Fee goes into the General Fund by statuteThere is no way to speed the process. Once a unit is registered, it is given a registration number immediately and scheduled for inspection immediately. This process is completed same day or next business day.falseVariable2025-09-26T14:17:58.000Z2026There are no hinderances in the ability to process these certificatesRegistering a new object is done by email and scheduled the same day or next day2025-12-18T19:45:39.000Z4750.0trueIt requires a National Boiler Board certification and a Special Boiler Inspector Commissioning issued by the Chief Boiler Inspector every two years.Department of LaborDivision of Labor and Industry (DLI)DoL1 year for some objects, others can last up to 2 yearsAudiology AssistantAllows supervised practice in areas of audiology2COMAR 10.41.11.04Online (Web or Mobile)Smartsheets14100.0Determined by COMARTimely submission of required and requested documentationfalseYears2025-11-05T19:26:31.000Z2026Delayed receipt of required and requested documenation and/or delayed receipt of background check informationOnce the application is received, a member of the licensing team initiates the review and approval process.2025-12-18T19:40:02.000Z10.09.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209A food warehouse or distribution center that distributes: Potentially hazardous foodLicense to operate a wholesale food distribution warehouse selling food that requires refrigeration for safety.1"H-G 21-305 COMAR 10.15.04.21"In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:21:43.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z16.016.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHSecurity Guard AgencyA Security Guard Agency license is required before an individual or firm conducts business that provides Security Guard services in Maryland. Security guard services include any activity that is performed for compensation as a security guard to protect any individual or property, except the activities of an individual while performing as: - a marine guard or ship watchman, regardless of whether the guard or watchman is stationed aboard a ship or on a pier; - a special police officer appointed and while performing under Title 3, Subtitle 3 of the Public Safety Article or § 16–16 of the Code of Public Local Laws of Baltimore City; or - an unarmed employee of a bar, tavern, or restaurant.3Business Occupations and Professions §19–301Online (Web or Mobile)Security guard agency license applications are submitted by the applicant and processed to completion by the Licensing Division in the Licensing Portal.90200.0All application fees collected by the Licensing Division are allocated to the General Fund. The security guard agency license application fees are collected electronically upon application submission in the Licensing Portal.Increased automation in the Licensing Portal and additional manpower.falseYears2025-10-15T03:27:33.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant or the agency for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a final decision on the application.2025-12-18T19:51:39.000Z120.089.0falseDepartment of State PoliceCriminal Investigation BureauMSPBusiness Occupations and Professions §19–302 (a) To qualify for a license, an applicant shall meet the requirements of this section. (c) (1) If the applicant is an individual, the applicant shall be of good character and reputation. (2) If the applicant is a firm, each firm member shall be of good character and reputation.January 2025 – All Professional Licensing applications were converted from a paper application submission and fee collection process to an all-electronic submission and fee collection process in the Licensing Portal.Fishing License - Tidal (Bay & Coastal Sport) - Charter Boat 6Required for charter boat captains who want up to six anglers to fish in tidal waters without needing a separate recreational license1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0240.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:03:42.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z307.0307.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Limited X-Ray Machine Operators (LXMO) renewalA registration for individuals who intend to continue to perform certain X-ray procuedres without a license2H.O. Section 14-306; Regulations in processOtherBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.100.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:17:23.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHINDIVIDUAL STORAGE PERMITAuthorizes only the storage of alcoholic beverages which are the property of the permittee at premises not otherwise licensed. The beverages so stored may only be delivered to the premises of the license holder.1MD Code Alcoholic Beverage and Cannabis Article 2-113Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant1450.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T13:56:07.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z21.093.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Authorized AgentAuthorized Agent permkit allows an individual to act on an owners behalf, withdraw funds from the owners account and claim a horse on behalf of the owner109.10.01.25In Person, Email, Mailas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T18:00:07.000Z2026N/AThe indivdual must be licensed in some capacity application given to license office to process2025-12-18T19:40:15.000Z65.065.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information System11-Burial Goods Business LLC“Burial goods business” means a business that provides burial goods.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:24:35.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:46:16.000Z6.06.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Bingo Principal Employee (Form 3006) (with 10 or fewer machines)You must submit this form to begin the process of becoming licensed as an instant bingo facility principal 'employee in the State of Maryland.5Crim. Law § 12-301.1(c); COMAR 36.07.02.13A ; COMAR 36.07.02.13BOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary7150.0Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T13:14:36.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z1.01.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.13B; COMAR 36.07.02.03; COMAR 36.07.02.04 ; COMAR 36.07.02.01FFrozen Dairy Products Over 500,000 gallonsAuthorizes the license holder to manufacture frozen desserts or a frozen desserts mix that may be offered for sale in the State of Maryland; limited to the the quantity of product for which the license is issued and the product must be manufactured at the manufacturing plant identified in the license.1HG 21-807, HG 21-810, 10.15.05.28Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30200.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T22:18:24.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:42:50.000Z12.011.0trueYes, CMDPS is responsible for faciltiy plan review, review of facility SOP's, review of product ingredients, labels and containers / closures, facility inspection, collection of products for testing, equipment testing (if applicable); Labs Admin - Env Micro is responsible for product testing; CMDPS is responsible for determining if product sample results are acceptable; CMDPS is also responsible for enforcement actionsDepartment of HealthPublic Health Administration (PHA)MDH05-Cemetery LLP“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:00:39.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Caregiver RegistrationA caregiver registration enables an individual to purchase medical cannabis on a qualifying patient's behalf. A caregiver is an individual who has agreed to assist with a qualifying patient’s medical use of cannabis. Caregiver means, for a qualifying patient younger than 18 years old: (i) A parent or legal guardian; and (ii) Not more than two additional adults designated by the parent or legal guardian."6COMAR 14.17.04.02Online (Web or Mobile)Maryland OneStop is the public facing platform; Salesforce to process applications on the back end.Staff reviews the Contact Detail notes to determine if the applicant has communicated via email or phone regarding their application. Additionally, agents examine the application documents, including the applicant's photograph, government-issued identification card, and proof of address, if applicable. Finally, staff proceed to process the application by either approving or returning it to the applicant.225.0Revenue collected from the application fees is allocated to the Cannabis Regulation and Enforcement Fund (MD Code, Alcoholic Beverages and Cannabis, § 36-206)Our current processing time is 1-2 business days with 5 staff reviewing applications. If the unit needed to reduce the processing time by half, it would need 5 additional staff. Previously the unit set a goal to process applications in fewer than 10 business days, and it has more than surpassed this goal.falseYears2025-09-19T14:24:43.000Z2026When MCA started as the Commission, we worked entirely from a server base system issued by DoIT called Admin Queue. There were notable issues, such as providers not being able to certify patients and frequent system crashes. In 2019, we developed Salesforce and Onestop for Patients and providers and we launched February 2021. The aforementioned issues have been remedied and the new system is exceedingly more efficient and safe.Log into the Salesforce account at the following link: https://md.my.salesforce.com/. Once logged in, locate the relevant list view "Caregiver Registration - Pending." Representatives assign themselves between 10 to 20 applications depending on volume. Representatives will review the Contact Detail notes to determine if the applicant has communicated via email or phone regarding their application. Additionally, agents examine the application documents, including the applicant's photograph, government-issued identification card, and proof of address, if applicable. Finally, representatives proceed to process the application by either approving or returning it to the applicant.2025-12-18T19:45:27.000Z2632.02374.0falseMaryland Cannabis AdministrationNoneMCARadiographer Initial LicenseFor practitioners who seek to practice as a radiographer in Maryland for the first time.2H.O. Section 14-5B-08; COMAR 10.32.10.04Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:45:53.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z419.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5B–1057-Non-Profit No Goods Sold Pet Cemetery“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T16:55:57.000Z2026permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Dentist-Limited Drug Dispensing PermitAllows a dentist to dispense certain prescription drugs such as home fluoride products, dentin/enamel remineralizing products, and antimicrobial rinse5HO § 12-102; COMAR 10.13.01MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.175.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:40:26.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:26.000Z20.020.0falseDepartment of HealthBoard of Dental ExaminersMDHHearing Aid Dispenser Limited LicenseAllows for the supervised practice of hearing aid dispensing1COMAR 10.41.03Online (Web or Mobile)Smartsheets14150.0Determined by COMARTimely submission of required and requested documentationfalseYears2025-11-05T21:54:14.000Z2026Delayed receipt of required and requested documentation and/or delayed background check resultsOnce application is received, a member of the licensing team initiates the review and approval process2025-12-18T19:40:02.000Z40.014.0falseDepartment of HealthBoard of Examiners for Audiologists Hearing Aid Dispensers Speech-Language Pathologists & Music TherapistsMDHMaryland Criminal Procedure § 1-209Neonatal AmbulanceLicense to operate a neonatal ambulance.1COMAR 30.09EmailSmart Sheet, NitroSome information needs to be manually entered by staff.7100.0This is determined by statue. The funds are deposited into the MIEMSS State Office of Commercial Ambulance Licensing and Regulation division. These funds are used to cover costs of the personnel and operations to run the division.Most delays are the result of incomplete applications or missing documents. This should be minimized with the new online process.falseYears2025-09-16T13:32:46.000Z2026Yes, the agency is moving to a completely on-line process which should decrease processing time.The applications are fillable PDF file available on the agency website. The ambulance service submits the completed forms via email. The agency the processes the application in accordance with agency policy.2025-12-18T19:43:35.000Z8.08.0trueMIEMSS ambulance inspector conducts on-site inspection for each ambulance and required equipment and medications. This includes testing of oxygen and suction systems per regulations.Maryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.09.04.03Yes, the agency is moving to a completely on-line process which should decrease processing time.65-Non-Profit Goods Sold Pet CemeterianRegistered cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:10:08.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.MREC - ASSOCIATE BROKER LICENSEIssues three categories of licenses to provide real estate brokerage services in the state of Maryland. Salesperson, Associate Broker and Broker. This submission is for an ASSOCIATE BROKER license.2Title 17 - 301-330 and COMARIn Person, Mail, Email, Online (Web or Mobile)AS400Key in paper applications submitted via mail.3123.0Self FundedNone identified at this time.falseYears2025-09-26T13:20:14.000Z2026Incomplete applications.For emailed and snail mail applications, review the application for accuracy and submit to the payment center for release. For online, the applicant fills in application online and submits with credit card payment.2025-12-18T19:41:23.000Z186.0200.0trueUpon successful completion of required pre licenseing course, applicant applies to testing center (PSI) to schedule an exam.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLCOMAR 09.11.01.03Limited License RenewalA renewal of the Limited License issued for residents that are attending a Board Approved Residency Program within the State of Maryland for training purposes.1§16–317Online (Web or Mobile), Mail, In PersonDOH online system- Patterson Ave3100.0§16–206- State Board of Podiatric Medical Examiners Fund. The Boards State fund to cover the expenditures of running the Board.The Board process all applications within the predetermined timeline.falseYears2025-10-14T14:11:49.000Z2026The Board consistently and efficiently processes licenses in a timely manner.The Board receives the application, verifies the application is complete with ALL supporting documentation. The Executive Director conducts a final review and determination as stated in the Board's Standard Operating Policy manual. This is necessary to confirm the resident will still be practicing at the approved residency program.2025-12-18T19:46:54.000Z10.010.0falseDepartment of HealthBoard of Podiatric Medical ExaminersMDHGroundwater Discharge Permit for Rubble LandfillPermit to discharge pollutants to groundwater from a rubble landfill.5Title 9, Subtitle 3 of the Environment ArticleEmail, MailAccessReview application and required documentation, letter generated if application is not compete. Enter key information into Environmental Tracking System (ETS).540500.0No feeOnline permit application portal for submission of application and required documentation.falseYears2025-09-16T15:49:26.000Z2026NoneReview application and required documentation.2025-12-18T19:43:35.000Z1.01.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEFishing License - Tidal (Bay & Coastal Sport) - Resident 7 dayRequired for residents to fish in tidal waters for 7 days1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)06.0Fisheries Research and Development FundNo.trueYears2025-10-01T09:56:34.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z7013.07013.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Renewal Bingo Manager (Form 3024)RENEWAL of a Bingo manager license must be completed by an individual who has received at least a conditional offer of employment from a licensed facility operator, manufacturer or contractor as an instant bingo facility manager5Crim. Law § 12-301.1(c); COMAR 36.07.02.14F(2)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary7150.0Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T13:31:02.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z4.04.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.14F(2)(d) ;COMAR 36.07.02.01FRadiographer ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:49:07.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z89.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5B–10Security System AgencyA Security Systems Agency License is required in Maryland for any individual or firm, who wishes to engage in the business of providing security systems services in the State. Security systems services includes, providing on a person's residence or commercial property, the following services: - surveying the property for the purposes of installing a security system - physically installing, maintaining, or repairing a security system for a customer - responding to a distress call or an alarm from a security system3Business Occupations and Professions §18–201Online (Web or Mobile)Security systems agency applications are initiated by the applicant, submitted to the Licensing Division by the applicant's sponsoring agency/employer and processed to completion by the Licensing Division in the Licensing Portal.90100.0All application fees collected by the Licensing Division are allocated to the General Fund. The security systems agency application fees are collected electronically upon application submission in the Licensing Portal.Increased automation in the Licensing Portal and additional manpower.falseYears2025-10-18T02:07:55.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant or the agency for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a final decision on the application.2025-12-18T19:51:39.000Z252.0204.0falseDepartment of State PoliceCriminal Investigation BureauMSPBusiness Occupations and Professions §18–302 (b) To qualify for a license, if an applicant is an individual, an applicant shall: (2) be of good moral character. (c) To qualify for a license, if the applicant is a firm, each firm member shall be: (2) of good moral character. (d) The applicant shall meet any other requirements that the Secretary establishes for license applicants. COMAR 29.04.05.15 The Secretary may deny a license or registration, reprimand a licensee or registrant, or suspend or revoke a license or registration if the applicant, licensee, registrant, or a firm member or employee of an applicant or licensee that is a firm: D. Pleads guilty or nolo contendere to or is convicted of a felony, theft offense, or crime of moral turpitude;January 2025 – All Professional Licensing applications were converted from a paper application submission and fee collection process to an all-electronic submission and fee collection process in the Licensing Portal.Advanced Life Support Ambulance LicenseLicense to operate an Advanced Life Support Ambulance.1COMAR 30.09EmailSmart Sheet, NitroSome information needs to be manually entered by staff.7100.0This is determined by statue. The funds are deposited into the MIEMSS State Office of Commercial Ambulance Licensing and Regulation division. These funds are used to cover costs of the personnel and operations to run the division.Yes, the agency is moving to a completely on-line process which should decrease processing time.falseYears2025-09-16T13:24:11.000Z2026Most delays are the result of incomplete applications or missing documents. This should be minimized with the new online process.The applications are fillable PDF file available on the agency website. The ambulance service submits the completed forms via email. The agency the processes the application in accordance with agency policy.2025-12-18T19:41:14.000Z190.0190.0trueMIEMSS ambulance inspector conducts on-site inspection for each ambulance and required equipment and medications. This includes testing of oxygen and suction systems per regulations.Maryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.09.04.03Most of the process in now done on-line.Anesthesia-Class I PermitDentists-Permit to Administer Non-Parenteral Anesthetic to Attain Moderate Sedation5HO § 4-205(a); COMAR 10.44.12.05MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T15:51:42.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z25.025.0falseDepartment of HealthBoard of Dental ExaminersMDHCannabis License -- Micro DispensaryMicro Dispensary: an entity licensed under Alcoholic Beverages and Cannabis Article, Sec 36-401(C)(2)(iii), that acquires, possesses, repackages, transports, sells, distributes, or dispenses cannabis or cannabis products, including tinctures, aerosols, oils, and ointments, related supplies, and educational materials for use by qualifying patients, caregivers, or consumers without a physical storefront, provided that the licensee employes not more than 10 employees.5MD Code, Alcoholic Beverages and Cannabis, § 36-202(a)(4) and (5); 36-401; COMAR 14.17.05.05.COnline (Web or Mobile)Completed OneStop applications that were received by the deadline are reviewed by a team of MCA employees. Other associated IT systems may include Adobe, Microsoft Office or Google Workspace apps, communication to all stakeholders via Google email.Staff must evaluate applicants operational, business, and diversity plans. Staff must also request certain organizational documents from the selected applicants that MCA’s vendors use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements. MCA’s Office of Compliance and Regulation also conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements.5691000.0Deposited in the Cannabis Regulation and Enforcement Fund as indicated in Alcoholic Beverages and Cannabis Article, §36–205 and §36–206Currently, the MCA operates within a predetermined timeline as it relates to starting a licensing round, finishing the licensing round, and issuing the first round of licenses. We're authorized to have a future licensing round after review and analysis is completed about the effectiveness of the Round 1 awardees entering the market. In order to process licenses within a predetermined timeline, the statutorily required review would need to be lessened, the timeline for review would need to be expanded, and/or the number of applications accepted would need to be capped.falseYears2025-09-19T18:19:46.000Z2026MCA's statutory obligation to apply the eligibility standards and conduct the license process in certain rounds creates an operational burden as it relates to time. The MCA is required to verify business registrations, social equity verification status, operational plans, criminal history, among other timeline burdens to review and remain consistent for all applicants. At this time, the MCA does not have recommendations on how to expedite the process, but expects the process to quicken as additional licensing rounds take place with less requirements (social equity verification, etc.).For licensees, MCA solicited applications and determined whether they met the minimum qualifications on a pass-fail basis after evaluating their operational plan, business plan, and diversity plan. Passed applicants were then entered into a lottery. Once MCA had identified its lottery winners, it employed vendors to verify aspects of the application, including ownership and control of the applicant entity. Additionally, MCA requested certain organizational documents from the selected applicants that its vendors would use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA's processing time depends directly on timeliness with which applicants provide requested documents and information. Currently, the MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements.2025-12-18T19:46:01.000Z0.00.0trueOffice of Compliance and Regulation conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements. MCA may contract with an independent testing laboratory or employ the State Cannabis Testing Laboratory to analyze samples for deviation from specification and provide a written report.Maryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis Article §36–502; COMAR 14.17.05.05B(1)Forensic Laboratories (FL)FY 2023 Initial Maryland Laboratory License0HG § 17, Subtitle 2A, Section 17-2A-06MailASPEN (ACO) DatabaseReview documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T16:45:28.000Z2026N/A"ASPEN (ACO) Database Review documents to determine compliance with licensure requirements"2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon ExpiringJockey AgentJockey Agent license required to represent a jockey109.10.01.22Email, Mail, In Personn/amanually key in paper application data10.0n/an/afalseYears2025-09-26T17:08:44.000Z2026n/aReceive application from applicant, put into computer2025-12-18T19:40:15.000Z21.021.0trueYes. The Commission may require the individual to demonstrate their financial responcability. They are also required to take a written or verbal exam administered by the stewards.Department of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemOriginal LicenseIndividual licensure as a CPA which can be achieved through four different pathways: -Passing the CPA examination as a Maryland candidate -Transfer of passing scores of the CPA examination from another state board of accountancy - Reciprocal application based on CPA licensure in another state -Qualification as a chartered accountant from Australia, Canada, Ireland, Mexico or New Zealand2Article - Business Occupations and Professions §2–301. Except as provided in § 2–321 of this subtitle, an individual shall be licensed by the Board before the individual may practice certified public accountancy in the State.Online (Web or Mobile)Applications must be submitted through the online portal and are tracked in the AS400.767.0§2–209. (a) (1) Beginning on July 1, 2008, the Board may set by regulation reasonable fees for its services. (2) The fees shall be: (i) set so as to produce funds to approximate the cost of maintaining the Board; and (ii) based on the calculations performed by the Secretary of Labor under § 2–106.6 of the Business Regulation Article. (b) The Board shall publish the fee schedule set by the Board. (c) (1) Beginning on July 1, 2007, the Board shall pay all fees collected under this title to the Comptroller. (2) The Comptroller shall distribute the fees to the State Board of Public Accountancy Fund established in § 2–106.5 of the Business Regulation ArticleNofalseYears2025-09-25T14:53:52.000Z2026The processing of applications in a timely manner can be impeded by the amount a time a candidate takes to give us all required documentation.Candidates apply on our website as exam candidates. Once they pass the exam, they must provide college transcripts confirming that they received the required 150 college credits if they haven't already done so, a report of practical experience signed off by a CPA, and proof of passing an ethics. The license is released once we receive these items. If the candidates disclose a conduct issue, the application must be approved or denied by the Board during closed sessions of board meetings.2025-12-18T19:45:38.000Z2300.0298.0falseDepartment of LaborState Board of Public AccountancyDoL§2–302 (b) The applicant shall be of good character and reputation.Scrap Tire Primary Collection FacilityFor facilities which accumulate more than 1,500 scrap tires temporarily and transfer the tires to other scrap tire facilities licensed or approved by MDE.5Section 9-228 of the Environment Article and COMAR 26.04.08Email, MailEnvironmental Tracking System (ETS)Review the application for completeness, enter key information into ETS.3600.0No feeOnline submittal of application and reports, better communication with Comptroller and SDAT.falseYears2025-09-16T19:59:09.000Z2026HB935 liabilities, SDAT not in good standing, understaffing can all impact processing times. Currently meeting processing times.Complete Permit application on the form provided my MDE and the required supporting documents.2025-12-18T19:43:44.000Z1.01.0trueScrap Tire Unit staff conduct a site visit.Department of the EnvironmentLand and Materials AdministrationMDENon-Profit Wine Festival PermitThis application shall be filed with the ATCC not less than 30 days prior to Non-Profit Festival. Permit authorizes permit holder to conduct a non-profit festival for at least 1 day and not more than 3 consecutive days.3MD Code Alcoholic Beverage and Cannabis Article 2-131Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5200.0General Fund - Statute 3-107Not at this timefalseDays2025-09-22T14:07:53.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z24.024.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Physician Initial LicenseA license to practice medicine issued to physicians who are licensed in Maryland for the first time2H.O. Section 14-301; COMAR 10.32.01.04Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10790.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue. The Board of Physicians funded Maryland Loan Assistance Repayment Program for Physicians and Physician Assistants (MLARP) under Title 24, Subtitle 17 of the Health - General Article administered by MDH from 1997 to 2022. The Board's fund has provided $10.6 million between 1997 and 2018, transferred $400,000 in 2019, $790,000 in 2020 and $800,000 in 2021, with 2022 being the first year where general fund moneys went toward the program instead of Board funds."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:35:36.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:39:17.000Z3257.0falseDepartment of HealthState Board of PhysiciansMDH"The Board considers the factors that exist in statute, including, but not limited to, the nexus between the crime and the profession, the length of rime since convictions, etc. See Criminal Procedures 1-209. C.P. § 1-209. Denial of occupational license for previous conviction. (a) (1) In this section, “department” means: (i) the Department of Agriculture; (ii) the Department of the Environment; (iii) the Maryland Department of Health; (iv) the Department of Human Services; (v) the Maryland Department of Labor; or (vi) the Department of Public Safety and Correctional Services. (2) “Department” includes any unit of a department specified in paragraph (1) of this subsection. (b) This section does not apply to a person who was previously convicted of a crime of violence, as defined in § 14-101 of the Criminal Law Article. (c) It is the policy of the State to encourage the employment of nonviolent ex-offenders and remove barriers to their ability to demonstrate fitness for occupational licenses or certifications required by the State. (d) Except as provided in subsection (f) of this section, a department may not deny an occupational license or certificate to an applicant solely on the basis that the applicant has previously been convicted of a crime, unless the department determines that: (1) there is a direct relationship between the applicant’s previous conviction and the specific occupational license or certificate sought; or (2) the issuance of the license or certificate would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public. (e) In making the determination under subsection (d) of this section, the department shall consider: (1) the policy of the State expressed in subsection (c) of this section; (2) the specific duties and responsibilities required of a licensee or certificate holder; (3) whether the applicant’s previous conviction has any impact on the applicant’s fitness or ability to perform the duties and responsibilities authorized by the license or certificate; (4) the age of the applicant at the time of the conviction and the amount of time that has elapsed since the conviction; (5) the seriousness of the offense for which the applicant was convicted; (6) other information provided by the applicant or on the applicant’s behalf with regard to the applicant’s rehabilitation and good conduct; and (7) the legitimate interest of the department in protecting property and the safety and welfare of specific individuals or the general public. (f) (1) This subsection does not apply to a conviction of a crime for which registration on the sex offender registry is required under Title 11, Subtitle 7 of this article. (2) If a period of 7 years or more has passed since an applicant completed serving the sentence for a crime, including all imprisonment, mandatory supervision, probation, and parole, and the applicant has not been charged with another crime other than a minor traffic violation, as defined in § 10-101 of this article, during that time, a department may not deny an occupational license or certificate to the applicant solely on the basis that the applicant was previously convicted of the crime. AND, under H.O. 14-313 Issuance of License; consideration of criminal history record infomation, § 14-313. Issuance of license; consideration of criminal history record information. (a) Subject to subsection (b) of this section, the Board shall issue a license to any applicant who meets the requirements of this title. (b) (1) On receipt of the criminal history record information of an applicant for licensure forwarded to the Board in accordance with § 14-308.1 of this subtitle, in determining whether to issue a license, the Board shall consider: (i) The age at which the crime was committed; (ii) The nature of the crime; (iii) The circumstances surrounding the crime; (iv) The length of time that has passed since the crime; (v) Subsequent work history; (vi) Employment and character references; and (vii) Other evidence that demonstrates whether the applicant poses a threat to the public health or safety. (2) The Board may not issue a license if the criminal history record information required under § 14-308.1 of this subtitle has not been received."Refuse Disposal Permit (Industrial Landfills)Permit to operate an industrial landfill.5Title 9, Subtitle 2 of the Environment Article.Mail, EmailAccessReview permit application and required documentation, entry of key information into the Environmental Tracking System (ETS).7200.0No feeOnline permit application portal for application and required documentation submission.falseYears2025-09-16T15:37:50.000Z2026NoneReview of permit application and required documentation, entry of key information into the Environmental Tracking System (ETS).2025-12-18T19:43:35.000Z1.01.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEOyster RecreationalRequired for individuals to recreationally harvest oysters1NR 4-1004Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)010.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:16:16.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z251.0251.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Fantasy CompetitionBefore offering services in connection with a fantasy competition to players physically located in Maryland, a fantasy competition operator shall register with the Commission1SG § 9‑1D‑03(a); COMAR 36.09.02.01AEmailNoneFantasy competition operators register with the Gaming Division and submit required documentation via email. Registrations and new offerings are reviewed.14100.0Fees offset staff costsNofalseYears2025-09-18T13:21:06.000Z2026NoThe registration is reviewed by staff. Each contest offered is also reviewed.2025-12-18T19:42:48.000Z3.03.0falseState Lottery and Gaming Control AgencyNoneMLGCAExempt Collection Agency RegistrationRegistration required for any person who collects a debt for another person if (i) both persons are related by common ownership; (ii) the person who is collecting a debt does so only for those persons to whom it is related by common ownership; (iii) the principal business of the person who is collecting a debt is not the collection of debts.1Business Regulation §7-102Online (Web or Mobile), PhoneNationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.300.0n/aNofalseYears2025-09-23T23:20:10.000Z2026NoApplications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z1.00.0falseDepartment of LaborOffice of Financial RegulationDoLclam harvester declarationRequired to commercially harvest clams1COMAR 08.02.08.05Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)00.0Fisheries Research and Development FundNo.trueYears2025-10-01T11:06:44.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z37.037.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Cannabis License -- DispensaryDispensary: an entity licensed under Alcoholic Beverages and Cannabis Article, Sec 36-401(C)(1)(iii), that acquires, possesses, repackages, transports, sells, distributes, or dispenses cannabis or cannabis products, including tinctures, aerosols, oils, and ointments, related supplies, and educational materials for use by qualifying patients, caregivers, or consumers through a storefront.5MD Code, Alcoholic Beverages and Cannabis, § 36-202(a)(4) and (5); 36-401; COMAR 14.17.05.05.COnline (Web or Mobile)Completed OneStop applications that were received by the deadline are reviewed by a team of MCA employees. Other associated IT systems may include Adobe, Microsoft Office or Google Workspace apps, communication to all stakeholders via Google email.Staff must evaluate applicants operational, business, and diversity plans. Staff must also request certain organizational documents from the selected applicants that MCA’s vendors use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements. MCA’s Office of Compliance and Regulation also conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements.5695000.0Deposited in the Cannabis Regulation and Enforcement Fund as indicated in Alcoholic Beverages and Cannabis Article, §36–205 and §36–206Currently, the MCA operates within a predetermined timeline as it relates to starting a licensing round, finishing the licensing round, and issuing the first round of licenses. We're authorized to have a future licensing round after review and analysis is completed about the effectiveness of the Round 1 awardees entering the market. In order to process licenses within a predetermined timeline, the statutorily required review would need to be lessened, the timeline for review would need to be expanded, and/or the number of applications accepted would need to be capped.falseYears2025-09-19T18:08:36.000Z2026MCA's statutory obligation to apply the eligibility standards and conduct the license process in certain rounds creates an operational burden as it relates to time. The MCA is required to verify business registrations, social equity verification status, operational plans, criminal history, among other timeline burdens to review and remain consistent for all applicants. At this time, the MCA does not have recommendations on how to expedite the process, but expects the process to quicken as additional licensing rounds take place with less requirements (social equity verification, etc.).For licensees, MCA solicited applications and determined whether they met the minimum qualifications on a pass-fail basis after evaluating their operational plan, business plan, and diversity plan. Passed applicants were then entered into a lottery. Once MCA had identified its lottery winners, it employed vendors to verify aspects of the application, including ownership and control of the applicant entity. Additionally, MCA requested certain organizational documents from the selected applicants that its vendors would use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA's processing time depends directly on timeliness with which applicants provide requested documents and information. Currently, the MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements.2025-12-18T19:46:01.000Z0.00.0trueOffice of Compliance and Regulation conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements. MCA may contract with an independent testing laboratory or employ the State Cannabis Testing Laboratory to analyze samples for deviation from specification and provide a written report.Maryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis Article §36–502; COMAR 14.17.05.05B(1)VAEIA PermitPermit to Practice in the State of Maryland for a Service Member or Service Member Spouse during Active duty via the Veterans Auto and Education Improvement Act of 20220Veterans Auto and Education Improvement Act of 2022Mail, In PersonNAmanually key in information from a paper application and manually issue a license certificate based on the applicants active duty in Maryland.30.0NAThe Board process all applications within the predetermined timeline.falseVariable2025-10-09T19:47:32.000Z2026The Board consistently and efficiently processes licenses in a timely manner.The Board receives the application via mail, makes sure the application is complete with ALL supporting documentation. The Board Members review the entire application for accuracy in meeting all requirements ,then approve and issue the license.2025-12-18T19:46:43.000Z1.01.0falseDepartment of HealthBoard of Podiatric Medical ExaminersMDH§16–305.The permit is valid for the length of time they are under active military duty in the State of Maryland.Limited X-ray Machine Operator (LXMO)A registration for individuals to be authorized to perform certain X-ray procedures without a license.2H.O. Section 14-306; Regulations in processOnline (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.1065.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:15:39.000Z2026N/AApplications are processed based on statute and regulations.2025-12-18T19:41:11.000Z5.0falseDepartment of HealthState Board of PhysiciansMDHNewLimited Nail TechnicianAllows licensee to practice Nail Services2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special Fundn/afalseYears2025-09-26T15:56:23.000Z2026Yes, one of the testing vendor factors is the timing and reliability of data delivery. While we typically receive test-taker data files one business day after the exam, there are occasions when the information does not come through correctly in the transmission.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z5000.05000.0trueA practical and theory exam is required, the registration number for the applicant is provided upon successful completion of the exam-Board of Cosmetologists.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLFamily Beer and Wine Facility PermitAuthorized to establish a facility for the production of family beer or wine by non-licensed Maryland state consumers who are of legal drinking age. The permit holder may provide equipment, raw materials and instructions to the consumer. Except for beer or wine produced for testing the equipment and recipes or sample to consumers who have entered into contract, the permit holder may not engage In actual production or manufacture of beer or wine. All family beer and wine produced at the Family Beer and Wine Facility shall be removed from the premises by the consumer for home consumption and personal use.1MD Code Alcoholic Beverage and Cannabis Article 2-138Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant3400.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T13:45:56.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z0.00.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Reciprocal Jurisdiction ReinsurerAuthorizes non-US reinsurer to provide reinsurance to Maryland.0Insurance Article §§5-901, 5-917, 6-203. COMAR 31.05.08MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.211000.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:44:33.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking.2025-12-18T19:45:55.000Z7.07.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires annually, January 1.Title 47 Code of Federal Regulations (“CFR”) § 54.314, State CertificationTitle 47 CFR § 54.314 requires state utility commissions certify that carriers under their jurisdiction are eligible to receive High Cost support, which is designed to deliver affordable voice and broadband services in rural areas and is administered by the Universal Service Administrative Company. This certification confirms that the carrier has used all support funds collected in the previous calendar year exclusively for the purpose of providing, maintaining, and upgrading the facilities intended for the support and that the carrier will continue to use the support funds in the same manner for the upcoming calendar year.1Title 47 CFR § 54.314Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel300.0N/ANofalseYears2025-09-12T18:48:07.000Z2026NoThe process begins when a carrier files a request along with an affidavit certifying that the High Cost support collected in the previous calendar year was used exclusively to provide, maintain, and upgrade the intended facilities and a commitment to use the support in the same manner for the upcoming calendar year. Technical staff reviews the carrier’s request, affidavit, and the carrier’s annual Form 481, which is filed with the FCC to ensure compliance with federal requirements. Based on this review, Technical Staff drafts a memo for each carrier, indicating whether the carrier should be certified or not. The memo is forwarded to the Executive Secretary of the Commission, who makes the final certification decision based on the technical staff’s recommendation. The certification is submitted through the Universal Service Administrative Company’s website.2025-12-18T19:41:14.000Z4.04.0falsePublic Service CommissionNonePSCRenewal LicenseProvides for an individual to continue to practice as and environmental health specialist in the State of Maryland.2COMAR 10.60.02.06Online (Web or Mobile)Licensing system, Cashlogs2200.0Fee is determined by COMAR and allocated to the General Fund.NofalseYears2025-10-21T18:26:18.000Z2026NoApplicant completes and submits online application. Staff review and, provided all requirements are met, renewal license is issued.2025-12-18T19:54:26.000Z220.0220.0falseDepartment of HealthBoard of Environmental Health SpecialistsMDHCOMAR 10.60.02.03C(1)(b)Recently put application online.Class 5 Manufacturer’s License - BreweryAuthorized to brew and bottle malt beverages. Unlimited gallons, Import beer from non-resident dealers. Sell and deliver beer to Maryland wholesaler and to persons outside of the State of Maryland allowed to acquire beer. At no charge, may provide samples of 18 oz. per visit. Sell up to 288 oz. to a consumer,(no kegs) who participates in a tour or an event on the licensed premise. May obtain an on-site consumption permit and a Class D retail beer license or a equivalent license to sell beer to consumers, acquire beer from an affiliate, with limits, from a Maryland wholesaler. Limits may be exceeded with permission of Comptroller of Maryland. May contract brew with a class 2, class 5, class 7 or class 8 breweries. Hours for a class D or a consumption permit, 10 am through 10 pm Monday through Sunday for a class 5 issued or has applied for their brewery notice after April 1, 2017; unless regulated by local jurisdictions. Comply with alcohol awareness requirements.1MD Code Alcoholic Beverage and Cannabis Article 2-207Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant141500.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T18:24:37.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z9.058.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Charity Wine Auction Permitlicensed in the STATE OF MARYLAND to conduct a Charity Wine Auction on the date and at the premises indicated hereon and to receive wine for said auction from sources authorized under the Annotated Code of Maryland, Alcoholic Beverages and Cannabis Article.0MD Code Alcoholic Beverage and Cannabis Article 2-137Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant210.0General Fund - Statute 3-107Not at this timefalseVariable2025-09-18T16:54:16.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:48.000Z2.02.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Event based, expires the following dayLong Term Care Facilities (LTC)FY 23 Initial License0"HG § 19-1401.1 HG § 19-1401.2 COMAR 10.07.02 COMAR 10.07.02.03 Timeline = COMAR 10.07.02.04"Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements600.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:46:16.000Z2026N/A"Smartsheet Review documents to determine compliance with licensure requirements"2025-12-18T19:46:50.000Z30.030.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringResponsible Person Training & Certification Program for Erosion/Sediment ControlThe purpose of the "Responsible Person" certification is to train field personnel on techniques and standards that assist with field implementation of erosion and sediment controls.3Environment Article § 4-104EmailAccess10.0N/AA comprehensive ETS enterprise system that meets the program's needs could also meet the needs of this survey.falseYears2025-09-17T22:28:50.000Z2026Antiquated database structureOn-line Guidance provided on MDE's Website2025-12-18T19:44:17.000Z1914.01914.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDENon-tidal Anglers License - DAV/POW and Blind - SeasonRequired to angle in non-tidal waters for certain residents1NR 4-604Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)00.0N/ANo.trueYears2025-10-01T09:36:39.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z72.072.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Rare Disease Testing Laboratories (RDTL) LicenseSFY 2023 - Initial Maryland Laboratory License0HG § 17-205, COMAR 10.10.03.01, COMAR 10.10.03.05Online (Web or Mobile)Microsoft Access DatabaseReview documents to determine compliance with licensure requirements210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T17:53:12.000Z2026N/AMicrosoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-Expiring900 pot crabsAllows up to 900 crab pots for commercial use1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0150.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:39:25.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z392.0392.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Private Detective AgencyA Private Detective Agency License is required in Maryland for a person or firm, who wishes to: - Conduct business that provides private detective services for compensation - Maintain an office for that business - Employ individuals as private detectives - Represent to the public as a private detective agency3Business Occupations and Professions §13–301Online (Web or Mobile)Private detective agency license applications are submitted by the applicant and processed to completion by the Licensing Division in the Licensing Portal.90200.0All application fees collected by the Licensing Division are allocated to the General Fund. The private detective agency license application fees are collected electronically upon application submission in the Licensing Portal.Increased automation in the Licensing Portal and additional manpower.falseYears2025-10-15T02:55:58.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant or the agency for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a final decision on the application.2025-12-18T19:51:39.000Z69.052.0falseDepartment of State PoliceCriminal Investigation BureauMSPBusiness Occupations and Professions §13–302 (a) To qualify for a license, an applicant shall meet the requirements of this section. (c) (1) If the applicant is an individual, the applicant shall be of good character and reputation. (2) If the applicant is a firm, each firm member shall be of good character and reputation.January 2025 – All Professional Licensing applications were converted from a paper application submission and fee collection process to an all-electronic submission and fee collection process in the Licensing Portal.Gas Aggregator LicenseA Gas Aggregator license authorizes a company to provide gas aggregation services to different customer classes (residential, commercial, and industrial) and service areas (BGE, WGL, Columbia, Chesapeake, and Elkton). Of note, not all service territories permit gas aggregator services to residential customers (i.e. Chesapeake, Columbia, and Elkton). The license also authorizes gas aggregators to provide different service options to customers (i.e. prepayments and metering). Applicants must provide evidence showing financial stability in the form of a $10,000 bond. Additionally, applicants are required to provide marketing materials, personnel training materials, and evidence of managerial competency.3PUA § 7–603 and COMAR 20.54Online (Web or Mobile)Document Management System (DMS), Gmail, WordStaff performs many steps in the review process manually. Staff contacts the commissions in the other states where the applicants operate to determine if the applicant has a history of consumer complaints or violations. Staff consults the Department of Assessments and Taxation to make sure the applicant is compliant with Maryland business registration requirements. Staff consults the Commission’s fiscal division to ensure the applicant is current with all Commission assessments.45400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated online systemfalseYears2025-09-12T10:54:28.000Z2026Often, the Commission receives incomplete applications. Upon review by Staff, the company is contacted in an effort to have them complete their submission. This can result in a lengthy back and forth conversation between Staff and the company.An application for a natural gas aggregator license is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to the technical staff for review. The purpose of the review is to evaluate several components. Among them include completeness of the application, whether a publicly available application was provided, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to either recommend or deny licensure of the applicant to the Commission with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:39:23.000Z1.01.0falsePublic Service CommissionNonePSCCOMAR 20.51.02.02 B(1)In 2025, include a comprehensive education, training, and testing program was added to the application process per SB 1 passed in 2024. Tests are scored and only the applicants who pass the test are licensed.Maryland Certification for Rehabilitation Service PractionersVocational rehabilitation practitioners must be registered with the Maryland Workers' Compensation Commission before providing vocational rehabilitation services to a disabled covered employee. This registration authorizes them to work with Maryland's injured workers and ensures compliance with state requirements.3Labor & Employment 9-6A-03 and COMAR 14.09.07Online (Web or Mobile)CompHub portal for MD Workers' Compensation Commission14150.0The revenue collected from the application cost is allocated to direct and indirect costs of regulating the rehabilitation practitioner program including a percentage of the salaries of the employees working in the program and the expenditure of postage and office supplies.nofalseYears2025-10-15T17:03:42.000Z2026noApplicants submit a completed application form along with required documentation, including education, experience, references, and the registration fee. Our agency processes the applications by reviewing submitted forms and required documentation, verifying qualifications and references, and issuing registration certificates upon approval and payment2025-12-18T19:54:26.000Z300.0241.0false"Workers Compensation Commission"NoneWCCin 2023 we made the change from paper applications to the CompHub portalCommunity Health Worker CertificationInitial community health worker certificate2COMAR 10.68.01Online (Web or Mobile), MailApplications are received in Maryland OneStop or by postal mail. https://onestop.md.gov/forms/chw-certification-application-5d6ebfe095ea3d00feed6f9cApplicants have the option of submitting applications by mail. Those applications are manually entered by our office into the online portal on Maryland OneStop.10.0N/AN/A. Automating the technical assistance provided to applicants who have submitted incomplete applications which would likely result in fewer successful applicants.falseYears2025-09-24T12:09:46.000Z2026N/AOnline portal, mail https://onestop.md.gov/forms/chw-certification-application-5d6ebfe095ea3d00feed6f9c2025-12-18T19:46:45.000Z506.0481.0falseDepartment of HealthPublic Health Administration (PHA)MDH45-Pet Cemetery LLP“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T16:07:42.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:52.000ZfalseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.On-Site Wastewater Services LicenseDuring the 2022 Legislative Session, the Maryland General Assembly passed legislation establishing the State Board of On-Site Wastewater Professionals under Title 9, Subtitle 11A of the Environment Article. Effective as of December 31, 2022 the law requires any individual who provides an on-site wastewater (septic) service to be licensed by the Board of On-Site Wastewater Professionals for the purpose of safeguarding the life, health, property, environment, and public welfare of the residents of the state. An on-site wastewater service is any activity associated with the design, installation, operation and maintenance, pumping, repair, or property transfer inspection of an on-site wastewater disposal system (OSDS).2Env. Art. 9-11a-01 through 9-11a-23. Regulations being developedMailManually using Google SheetsManually key in paper application data7150.0Special fund - On-Site Wastewater Professionals Fund per statute 9-11a-11Need to be able to collect fee online. Need licensing database for more efficient data collection and disseminating. We are in line for IT database project after the completion of the portal for the other WSA Boards, WWSO, Well Drillers, Lab Certification & Marine Contractors. Estimated 2-year wait.falseYears2025-09-17T21:30:59.000Z2026No online payment portal. No databaseReviews application and enters data manually into Google Sheets. PDF of sheet is posted on the web for verification of license. Confirmation letter sent to applicant.2025-12-18T19:43:59.000Z1540.01540.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEFur Dealer - NonresidentThis permit is required for any non-resident that is in possession of a native furbearer fur/pelt that were not harvested by that individual for the purpose of further distribution.0NR 10-506Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Customer progress is tracked through dated stamps upon receipt and dated processing in the Wildlife Permits database.14100.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:21:15.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing.2025-12-18T19:46:27.000Z2.02.0falseDepartment of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through the next June 30 (not to exceed 1 year)Instant Bingo Facility License (Form 3001) 11 or more machines“Facility license” means a license awarded by the Commission to operate an instant bingo facility.15Crim. Law § 12-301.1(c); Crim. Law § 12-308; COMAR 36.07.02.11A(1); COMAR 36.07.02.11BOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2705000.0Education Trust FundNofalseYears2025-09-18T12:49:01.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0trueYes, to review the physical design and to conduct pre-go live testing.State Lottery and Gaming Control AgencyNoneMLGCAFacility is not a person; however, COMAR 36.07.02.11B(4)Farmstead cheese processorAuthorizes the holder to produce farmstead cheese, by using milk from their in-state dairy farm1HG 21-305, HG 21-410, & COMAR 10.15.08.05In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30100.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T19:58:44.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:26.000Z1.01.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHService members and Spouses- Recognition to Practice In MarylandAllows a servicemember or their spouse who is licensed in another state, and deployed out of their state, and residing in Maryland, to practice under the Maryland Dentistry Act while they are residing in Maryland0Veterans Auto and Education Improvement Act of 2022, 50 U.S.C. § 4025 (Pub. L. 117-333)MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.10.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-29T13:56:22.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:06.000Z10.010.0falseDepartment of HealthBoard of Dental ExaminersMDHRecognition. No expiration while they are deployed out of their home state and residing in MarylandLicensed Rating OrganizationEntity registration to authorize filing of rates on behalf of its members.3Insurance Article §§ 2-112, 11-218MailApplications are scanned and added into the MIA's shared drive, then a ticket is created in Zendesk for correspondence and tracking.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.2125.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseYears2025-09-25T14:19:54.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking.2025-12-18T19:45:38.000Z1.01.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAPoultry Premises RegistrationA mandatory registration of backyard poultry flocks in the state that allows the program to be aware of where poultry could be in the event of a disease outbreak. Registration is MANDATORY by authority of: Agric. Art., Section § 3-804. Annotated Code of Maryland0Agric. Art., Section § 3-804. Annotated Code of MarylandMail, EmailSalesforcemanually key in paper application data.300.0none collectedonline registration and emailing of certificatesfalseIndefinite2025-10-10T14:38:35.000Z2026The need to input data manually and not allow self registration and the printing and mailing of certificatesThe Poultry registration form is available on the website and can be mailed or emailed to the program for registration2025-12-18T19:46:43.000ZfalseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDAmove from oracle to salesforceThe premises is registered indefinitelyResidential Service Agencies (RSA) LicenseInitial License FY230HG § 19-4A-04 COMAR 10.07.05.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements2700.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:27:16.000Z2026YES Number of administrative licensure staff High volume of applications Responsiveness and ability of applicants to provide required documentsSmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z428.0428.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.05.04B(3)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-Expiring01-Registered Cemeterian Sole Proprietor“Registered cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T17:47:36.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:40:15.000Z9.09.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Licensed Clinical Alcohol and Drug Counselor (LCADC):An individual who is authorized by law to practice a health occupation, which includes the treatement planning for mental health disorders; including initial, ongoing, continuity of care, discharge and planning for relapse prevention of individuals or groups, and has been approved by the Board. This individual has completed the Board requirement of Clinical hours and no longer requires supervision.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.03 (Alcohol and Drug Counselors – Requirements and Supervision).Mail, In PersonNo dedicated online licensing portal. Applications are processed manually. Staff use the Board’s internal database and office software (Word/Excel) to record, track, and update applicant information.staff manually review transcripts, supervision forms, exam results, and CHRC reports; key in application data; and prepare complete files for Board review.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This special fund is authorized by statute and supports the Board’s operations, including licensing, compliance, and administrative functions.Allow electronic submission of transcripts and supervision documentation, improve CHRC result turnaround time through electronic reporting, increase staff resources during peak cycles, and fill Board vacancies promptly to avoid quorum delays.falseYears2025-09-24T23:59:53.000Z2026Processing delays occur due to incomplete paper applications, waiting on CHRC results, and manual verification of transcripts, supervision hours, and exam results. Limited staffing and Board quorum requirements also slow approvals.Applications are submitted in hard copy to the Board. Staff manually review applications for completeness, verify official transcripts and graduate-level coursework, and confirm supervised clinical experience hours. CHRC results are matched manually to the applicant’s file. Applicants must also complete the Maryland Law Assessment (MLA) and provide proof of passing the national alcohol and drug counselor exam. Once all requirements are confirmed, staff prepare the file for Board review. Upon approval, the LCADC license is issued and records updated manually.2025-12-18T19:39:17.000Z78.012.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHAnnotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-501 and 17-501.1. These provisions authorize the Board to deny licensure to applicants convicted of or pleading guilty or nolo contendere to a felony or crime of moral turpitude, as determined through the CHRC process.Anesthesia-Dentist-Certification-Allow Certified Registered Nurse Anesthetist to Administer Anesthesia-RenewalTreating dentist-Certificate-Allows a certified registered nurse anesthetist to administer anesthesia at the office of a dentist who holds the appropriate administration permit-renewal5HO § 4-205(a); COMAR 10.44.12.33IMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.30300.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T18:21:03.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:41:14.000Z0.00.0falseDepartment of HealthBoard of Dental ExaminersMDHAir Quality Permit to Construct (No Public Review)The Air Quality Permit to Construct is required prior to the installation or operation of any process or equipment capable of creating air pollution that is not exempt per COMAR 26.11.02.10 and does not qualify for an Air Quality General Permit to Construct.0Environment Article, 2-401, COMAR 26.11.02EmailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.12010350.0Fee collected by payment transmittal as required by regulation and deposited into the Clean Air Fund."1. Modernized fill-in forms that can be submitted online. Applications are complicated, so this process cannot be fully automated. Online fee payment AFTER application fees are assessed by permit engineer following administrative completeness review. 2. Additional staff engineers and administrative staff to handle permit to construct workload. 3. Funding for training of new and existing staff to improve efficiency in technical review, calculating emissions, and determining applicable requirements."falseIndefinite2025-09-17T19:41:35.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:44.000Z82.079.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)It takes 18 months to construct the source and is on-going following constructionIMPORT-EXPORT PERMITAuthorizes importation or alcoholic beverages into Maryland for storage in a licensed public warehouse for subsequent reshipment outside the state of Maryland. Alcoholic beverages imported under this permit may not be sold, consigned or de livered to any person within the state of Maryland. A monthly report of activities will be required. Attach it to your application a letter fully outlining your proposed activities, including sources, storage location In Maryland and out-of-state destinations of alcoholic beverages.1MD Code Alcoholic Beverage and Cannabis Article 2-123Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant375.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T13:54:15.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z1.03.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025VeterinarianAllows an individual access to a standardbred racetrack to perform veterinary services109.10.02.19In Person, Mail, Emailas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:24:31.000Z2026n/aReceive application from applicant, put into computer2025-12-18T19:41:14.000Z4.04.0trueIndividual must be licensed by the Maryland Veterinary Board under the Department of AgricultureDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemPharmacy Waiver PermitAllows pharmacies to operate in the State of Maryland under the Pharmacy Waiver Permit.2COMAR 10.34.17Mail, Online (Web or Mobile)System Automation's licensing software called MyLicense Office.Mail in paper applications1700.0Revenue collected are used in our fiscal budgetinitial online applicationsfalseYears2025-10-14T19:11:34.000Z2026noApplication is processed through lockbox, then reach the data integrity group who enters all information into the system. Once in the system the licensing specialist reviews the applications and issues a license. Data integrity then prints the license and mails it out to the applicant.2025-12-18T19:51:39.000Z87.080.0trueOpening and closing inspections along with annual inspections are done by a Pharmacy Board Inspector.Department of HealthBoard of PharmacyMDHonline applicationsrecreational fishing registrationRequired for individuals recreationally harvesting fish from a licensed boat, free fishing areas, and off private waterfront property.1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)00.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:25:20.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z10359.010359.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Nuclear Medicine Technologist RenewalFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10161.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:25:11.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z512.0falseDepartment of HealthState Board of PhysiciansMDHIndividual Composting Facility PermitFor the construction and operation of a organic composting facility that is approved for certain variances from COMAR 26.04.11.5Section 9-1725 of the Environment Article and COMAR 26.04.11Email, MailEnvironmental Tracking System (ETS)Application review for completeness enter key information into ETS.2200.0No feeNofalseYears2025-09-16T19:06:31.000Z2026NoneComplete permit application on the form provided my MDE and submit the required supporting documents.2025-12-18T19:43:35.000Z1.01.0truePlanning and Recycling Unit staff conduct site visit.Department of the EnvironmentLand and Materials AdministrationMDEBingo Principal Employee (Form 3002)Instant Bingo Facility Principal Employee as: an individual who manages a licensee, or otherwise exercises control over an instant bingo function of a licensee.5Crim. Law § 12-301.1(c); COMAR 36.07.02.13A COMAR 36.07.02.13BOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2701250.0Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T12:57:51.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.13B; COMAR 36.07.02.03 ; COMAR 36.07.02.04 ; COMAR 36.07.02.01FNON-RESIDENT DEALER PERMITAuthorizes out-of-state dealers to sell and deliver alcoholic beverages ONLY to persons in Maryland who are authorized under Maryland law to receive them.1MD Code Alcoholic Beverage and Cannabis Article 2-124Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant7200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:11:24.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z231.01721.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Resident Freshwater Fishing Guide License - Non-tidal freshwaterRequired for residents guiding recreational fishing anglers in non-tidal freshwater1NR 4-210.1Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)020.0Fisheries Management and Protection FundNo.trueYears2025-10-01T11:18:46.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:43.000Z34.034.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Non-Profit Liquor Festival PermitThis application shall be filed with the ATCC not less than 30 days prior to Non-Profit Festival. Permit authorizes permit holder to conduct a non-profit festival for at least 1 day and not more than 3 consecutive days.3MD Code Alcoholic Beverage and Cannabis Article 2-131Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5150.0General Fund - Statute 3-107Not at this timefalseDays2025-09-22T14:06:08.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z21.021.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Pharmacist Technician LicenseLicense for individuals to practice as a pharmacy technician in the State of Maryland.2COMAR 10.34Mail, Online (Web or Mobile), In PersonSystem Automation - MyLicense Office145.0Revenue collected becomes part of our fiscal budget for next year.initial online applicationfalseYears2025-10-14T18:35:31.000Z2026NoApplication is processed through lockbox, then reach the data integrity group who enters all information into the system. Once in the system the licensing specialist reviews the applications and issues a license. Data integrity then prints the license and mails it out to the applicant.2025-12-18T19:51:39.000Z5558.05362.0falseDepartment of HealthBoard of PharmacyMDHCOMAR 10.34.34.05Mechanical Repair Contract ProvidersAuthorizes company to issue agreements between individuals and service providers for certain vehicle repairs.1Transportation Article §§ 15-311.2(c).Mail, Online (Web or Mobile)Salesforce.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.2125.0All revenue received through the imposition and collection of fees set forth in § 2-112 are allocated to the Insurance Regulation Fund per § 2–505 of the Insurance ArticleThe MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseYears2025-09-25T15:38:00.000Z2026Application tracking involves manual data entry for paper applications.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking. Applicants submit their applications to the MIA via Salesforce. A case is then created in SalesForce for correspondence and tracking. Any paper applications are scanned and a case is created in Salesforce.2025-12-18T19:45:55.000Z11.011.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAWe have moved this application type into our new online portal to better track processing.Non-tidal Anglers License - 7 dayRequired to angle in non-tidal waters for seven days for residents1NR 4-604Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)07.5Fisheries Management and Protection FundNo.trueYears2025-10-01T09:35:09.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z9476.09476.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Apprentice Hair Stylist renewalFor the purposes of allowing a licensee to continue to provide services.2Article - Business Occupations and Professions §5–405.Online (Web or Mobile), Mail, In Personas400manually key in paper application data211.0Statute- Special FundFunctionality of the online process to be user-friendly.falseYears2025-09-29T02:16:29.000Z2026Some Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:54:06.000Z200.0200.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLNon-Gaming / Non - Wagering (Form 2002)Generally, an individual requires a Non-Gaming / Non-Wagering Employee License if they are seeking to be employed by an applicant or holder of a gaming or sports wagering license or certain vendors, and whose duties do not involve the maintenance, peration, or function of gaming or sports wagering: equipment, activities, functions, or associated assets. Additionally, Non-Gaming / Non-Wagering Employee Licenses are for employees who are not required to work in restricted areas or on the gaming / wagering floors.5SG § 9‑1E‑05(a)(4); SG § 9‑1A‑04(a)(2) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-06(a)(4) (as applied to SW by SG § 9-1E-03(a)) ; SG § 9-1A-14(a) (as applied to SW by SG § 9-1E-03(a)); COMAR 36.10.06.05Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary450.0Blueprint for Maryland's Future Fund or the Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T12:44:39.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z1221.01072.0falseState Lottery and Gaming Control AgencyNoneMLGCASG § 9‑1A‑14(c)(8) (as applied by SG § 9-1E-03(a)); COMAR 36.10.06.05D(2)(g)Pari-mutuel employeePermits an individual to sell pari-mutuel tickets109.10.02.19In Person, Mail, Emailas400manually key in paper application data10.0n/an/afalseYears2025-09-26T18:19:41.000Z2026n/aReceive application from applicant, put into computer2025-12-18T19:41:14.000Z16.016.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemIntermediate Care Facilities for Individuals with Intellectual Disabilities (ICFIID) LicenseInitial License FY230HG § 19-318 COMAR 10.07.20.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatmentfalseIndefinite2025-09-25T15:16:30.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:38.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringSOLICITOR PERMITAny person employed by or who represents within this state any licensed manufacturer, non-resident dealer, non-resident winery, supplier or wholesaler for the purpose of promoting or offering for sale alcoholic beverages, includes independent brokers, salesmen, salesmen trainees1MD Code Alcoholic Beverage and Cannabis Article 2-126Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant550.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T14:39:42.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z651.02355.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Veterinary Technician Registration RenewalThis is a Triannual registration renewal to renew a Veterinary Technician Registration3Ag Article 2-309(g)Online (Web or Mobile)Onestop Front end and processed in SalesForce Database.1100.0State Board of Veterinary Medical Examiners Fund established in Ag Article 2-303No. These process automatically in most situations.falseYears2025-10-10T15:24:50.000Z2026Unreliability of Onestop.These applications are submitted online through our Onestop portal and processed automatically within approximately 5 minutes.2025-12-18T19:46:43.000Z229.0229.0falseDepartment of AgricultureOffice of Marketing, Consumer Services, and Animal IndustriesMDAAg Article 2-309(h)Switched from custom licensing portal to Onestop in 2024Sales Finance LicenseAllows a person to engage in the business of acquiring, investing in, or lending money or credit on the security of any interest in: (1) An installment sale agreement made between other parties; (2) A retail credit account transaction, as defined in § 12-501 of the Commercial Law Article, made between other parties; or (3) A transaction that deals with home improvement, as defined in § 8-101 of the Business Regulation Article, made between other parties, if collateral security is required by and given to the contractor as a condition to the transaction.1Financial Institutions §11-403Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.60125.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T19:57:47.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z224.0219.0falseDepartment of LaborOffice of Financial RegulationDoLFishing License - Tidal (Bay & Coastal Sport) - Charter Boat 7Required for charter boat captains who want up to seven or more anglers to fish in tidal waters without needing a separate recreational license1NR 4-745Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0290.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:05:00.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:16.000Z112.0112.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.General Permit to ConstructThe Air Quality General Permit to Construct is an expedited pre-construction permit for a category of air pollution sources which are generally very similar in operation, equipment installation, and emissions characteristics.0Environment Article, 2-401, COMAR 26.11.02Email, MailETS. This tool is MDE's Enterprise Data System.Technical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.45300.0Fee collected by payment transmittal as required by regulation and deposited into the Clean Air Fund.1. Completely online permitting and payment process for general permits. This can be almost completely automated with just some minor checks from engineering and administrative staff. 2. Additional staff engineers and administrative staff dedicated to general permits and small business permits.falseIndefinite2025-09-17T19:30:53.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable Request for Coverage Application form. Submit via email or mail.2025-12-18T19:43:44.000Z112.0224.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)It takes 18 months to construct the source and is on-going following construction.Motor ClubsAuthorizes an organization to provide drivers and vehicle owners benefits related to driving.0Insurance Article § 26-203.MailApplications are scanned and added into the MIA's shared drive, then a ticket is created in Zendesk for correspondence and tracking.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.21200.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:39:35.000Z2026Application tracking involves manual data entry.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A ticket is then created in Zendesk for correspondence and tracking.2025-12-18T19:45:55.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Annually, January 1.Controlled Dangerous Substances Registration CertificatePermits healthcare providers and establishments to legally prescribe, administer, order, store, manufacture, distribute or dispense controlled substances.3Maryland Criminal Law section 5-301Online (Web or Mobile), MailTyler Technology (NIC) Online Services (Collects application data and payment) Starlims Database (Stores data and issues certificate), Google Sheets (tracking)Manually key in paper application data. Manually perform check deposits.28120.0Revenue is allocated to the General Funds per Health General Article section 2-104(j)Transitioning from paper applications to online application and payment collections.falseYears2025-09-19T18:15:32.000Z2026Approval to transition all paper applications to electronic applications. The approval was just received.Paper applications only - the registration staff enters the application data manually into the database. Online applications - the registrant enters the data into an online application that then downloads the data to the database. Once information is in the database, the staff verifies the qualifications, data, disciplinary information, prerequisite licensing, expiration date. The staff will update the application and the supervisor will print an electronic certificate that is stored in the database and automatically sent to the email entered on the application.2025-12-18T19:46:01.000Z15121.013330.0falseDepartment of HealthPublic Health Administration (PHA)MDH17-Non-Profit No Goods Sold Cemetery“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:17:40.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z18.018.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.black bass tournamentsRequired to hold a black bass tournament in Maryland waters1COMAR 08.02.01.11Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually300.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T11:17:27.000Z2026Limited existing staffing to review permitsApplications are accepted by form online: https://docs.google.com/forms/d/e/1FAIpQLSeYK8wZSdysDVmTi5O1GQsGPYWUhqZeaVHQmNfLZM-15tna4A/viewform2025-12-18T19:46:43.000Z374.0374.0falseDepartment of Natural ResourcesAquatic ResourcesDNRPhysician Office Laboratories (POL) LicenseSFY 2023 - Initial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers . OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:58:56.000Z2026N/AASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:40:11.000Z466.0360.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringNotary CommissionsA commission that confirms that an individual is commissioned as a notary public in the State of Maryland.4State Government Article, Title 18Online (Web or Mobile)Online filing as of 2015. Link to the current online filing: https://mdsos2.my.site.com/s/. The current system was built using Salesforce by an approved DoIT vendor.325.0The application fee is set by regulation. The application fee is deposited into a special fund called the "Notary Public Fund".nofalseYears2025-10-14T16:39:36.000Z2026noReview the application, contact references, check applicant's criminal/civil court case history. For some applicants, the application is forwarded to the State Senator's office in the legislative district where the applicant resides for review. For other applicants, the Secretary of State's Office reviews the application. A determination is made about whether or not the applicant qualifies. If so, the commission is issued.2025-12-18T19:46:54.000Z13502.010746.0falseSecretary of StateNoneSOSAnnotated Code of Maryland, State Government Article, §18–104Dam Safety Permit/Waterway Construction Permit (major or removal)This permit covers waterway construction of new dams and ponds, and permits for alterations to existing impoundment structures. The major goal of this permit is to ensure that dams are built and operated properly to protect public safety.0COMAR, Environment 26.17.01.04.05EmailAccess7300.0N/AA comprehensive ETS enterprise system that meets the program's needs could also meet the needs of this survey.falseIndefinite2025-09-17T22:14:56.000Z2026Antiquated database structureOn-line Guidance provided on MDE's Website2025-12-18T19:44:17.000Z74.033.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEFor the life of the damElectric Aggregator LicenseAn Electricity Aggregator license authorizes a company to provide electricity aggregation services to different customer classes (residential, commercial, and industrial) and service areas (PEPCO, BGE, PE, Delmarva, Choptank, and SMECO). The license also authorizes aggregators to provide different service options to customers (i.e. prepayments and metering). Applicants must provide evidence showing financial stability in the form of a $10,000 bond. Additionally, applicants are required to provide marketing materials, personnel training materials, and evidence of managerial competency.3PUA § 7–507 and COMAR 20.51Online (Web or Mobile), MailDocument Management System (DMS), Gmail, WordStaff performs many steps in the review process manually. Staff contacts the commissions in the other states where the applicants operate to determine if the applicant has a history of consumer complaints or violations. Staff consults the Department of Assessments and Taxation to make sure the applicant is compliant with Maryland business registration requirements. Staff consults the Commission’s fiscal division to ensure the applicant is current with all Commission assessments.45400.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.An automated online systemfalseYears2025-09-12T10:46:51.000Z2026Often, the Commission receives incomplete applications. Upon review by Staff, the company is contacted in an effort to have them complete their submission. This can result in a lengthy back and forth conversation between Staff and the company.An application for an electric aggregator license is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to the technical staff for review. The purpose of the review is to evaluate several components. Among them include completeness of the application, whether a publicly available application was provided, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to either recommend or deny licensure of the applicant to the Commission with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:39:23.000Z1.01.0falsePublic Service CommissionNonePSCCOMAR 20.51.02.02 B(1)In 2025, a comprehensive education, training, and testing program was added as part of the application process per SB 1 passed in 2024. Tests are scored and only the applicants who pass the test are licensed.Hospices (HOSPICE) LicenseSFY 2023 - Initial License0HG § 19-905 COMAR 10.07.21.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.1500.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T18:18:16.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements.2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.21.04D(1)Smartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.Non-ExpiringCannabis License -- GrowerGrower: an entity licensed under Alcoholic Beverages and Cannabis Article, Sec 36-401(C)(1)(i) that cultivates or packages cannabis and is authorized by the Administration to provide cannabis to other licenses and registered independent testing laboratories. May operate more than 10,000 square feet, but not more than 300,000 square feet, of indoor canopy or its equivalent, as calculated by the Administration.5MD Code, Alcoholic Beverages and Cannabis, § 36-202(a)(4) and (5); 36-401; COMAR 14.17.05.05.COnline (Web or Mobile)Completed OneStop applications that were received by the deadline are reviewed by a team of MCA employees. Other associated IT systems may include Adobe, Microsoft Office or Google Workspace apps, communication to all stakeholders via Google email.Staff must evaluate applicants operational, business, and diversity plans. Staff must also request certain organizational documents from the selected applicants that MCA’s vendors use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements. MCA’s Office of Compliance and Regulation also conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements.5695000.0Deposited in the Cannabis Regulation and Enforcement Fund as indicated in Alcoholic Beverages and Cannabis Article, §36–205 and §36–206Currently, the MCA operates within a predetermined timeline as it relates to starting a licensing round, finishing the licensing round, and issuing the first round of licenses. We're authorized to have a future licensing round after review and analysis is completed about the effectiveness of the Round 1 awardees entering the market. In order to process licenses within a predetermined timeline, the statutorily required review would need to be lessened, the timeline for review would need to be expanded, and/or the number of applications accepted would need to be capped.falseYears2025-09-19T17:46:50.000Z2026MCA's statutory obligation to apply the eligibility standards and conduct the license process in certain rounds creates an operational burden as it relates to time. The MCA is required to verify business registrations, social equity verification status, operational plans, criminal history, among other timeline burdens to review and remain consistent for all applicants. At this time, the MCA does not have recommendations on how to expedite the process, but expects the process to quicken as additional licensing rounds take place with less requirements (social equity verification, etc.)For licensees, MCA solicited applications and determined whether they met the minimum qualifications on a pass-fail basis after evaluating their operational plan, business plan, and diversity plan. Passed applicants were then entered into a lottery. Once MCA had identified its lottery winners, it employed vendors to verify aspects of the application, including ownership and control of the applicant entity. Additionally, MCA requested certain organizational documents from the selected applicants that its vendors would use to identify discrepancies between information submitted at the time of the application and information gathered post-selection, particularly as related to organizational structure and applicant ownership. MCA's processing time depends directly on timeliness with which applicants provide requested documents and information. Currently, the MCA has a small team reviewing each business' organizational documents to confirm that the structure complies with statutory requirements.2025-12-18T19:46:01.000Z0.00.0trueThe Office of Compliance and Regulation conducts pre-operational inspections to ensure that each licensed premises complies with regulatory requirements. MCA may contract with an independent testing laboratory or employ the State Cannabis Testing Laboratory to analyze samples for deviation from specification and provide a written report.Maryland Cannabis AdministrationNoneMCAMD Code, Alcoholic Beverages and Cannabis Article §36–502; COMAR 14.17.05.05B(1)Licensed Real Estate Appraiser RenewalAllows a licensed appraiser to renew the license3BOP 16-301, 302, 303, 305, 306Online (Web or Mobile)AS400, PSI online portal1370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T16:01:43.000Z2026naThe licensee receives an email to renew and performs the process online including payment. After payment the license is released.2025-12-18T19:40:11.000Z37.037.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Naturopathic Doctors (ND) Initial LicenseFor practitioners who seek to practice as a Naturopathic Doctor in Maryland for the first time.2H.O. Section 14-5F-10; COMAR 10.32.21.06Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10790.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:20:14.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z2.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5F–13Reactivation License for NonrenewedProvides for an individual to return to practice as an environmental health specialist in the State of Maryland after a period of nonrenewal not to exceed 4 years.2COMAR 10.60.02.09CMailLicensing system, CashlogsApplication is received and reviewed manually and, if approved, license is issued.2500.0Fee is determined by COMAR 10.60.06 and is allocated to the General Fund.Online application, online paymentfalseYears2025-10-21T19:00:13.000Z2026Yes. Regulations are not clear for all circumstances.Application is received and reviewed and, if approved, license is issued.2025-12-18T19:54:26.000Z2.02.0falseDepartment of HealthBoard of Environmental Health SpecialistsMDHCOMAR 10.60.02.03C(1)(b)Qualified Elevator Inspector LicenseLicenses a qualified elevator inspector.1COMAR 09.12.81.04-1(C)Email, In Person, FaxEmail and websiteEntering information received via email and in-person1250.0General Fund by regulationThe only way to reduce time for this is to add a 3rd party portal which could coincide with the same portal as adding for the elevator annual certificate to include registrations and renewals in which same day activation of TPQEI license would take effect. The only delay in time for this is when a 3rd party snail mails or a late day email is sent. Once an email is received, the TPQEI is renewed the same day or the next business day. If snail mailed, the post office dictates the timeline.falseYears2025-09-26T15:41:07.000Z2026N/AOnce application is received with fee and proof of QEI qualification, the activation is immediate.2025-12-18T19:45:39.000Z23558.0trueYes, a test must be administered by a private agency (NAESA, Elevator Industry Work Preservation Fund).Department of LaborDivision of Labor and Industry (DLI)DoLPart 70 (Title V) Permit to Operate (renewal)Renewal of the federal Title V – Part 70 Operating Permit that applies to major sources of air pollution and other significant sources of air pollution that are required by Title V of the federal Clean Air Act and Part 70 of the Code of Federal Regulations to obtain a federal operating permit.5COMAR 26.11.03 and Title V of the Clean Air ActEmail, MailETS: MDE's Enterprise Data SystemTechnical reviews conducted by engineering staff with review memos and draft permit documents created using MS Word. Fiscal staff collects payments and sends cash receipts for manual pick up and entry into ETS.4500.0Annual on-going emissions based fee collected by invoice and deposited into the Clean Air Fund.Recommendations related to permits to construct would also apply here. Also, implementing a more efficient invoicing system, payment system, and liabilities resolution process are recommended.falseYears2025-09-17T20:25:14.000Z2026Improve business processes for fee collection and liabilities check.Complete applicable air quality permit application forms. Submit forms and supporting documents via email or mail.2025-12-18T19:43:59.000Z13.022.0falseDepartment of the EnvironmentAir and Radiation Administration (ARA)MDEApplicant must be a registered business in Maryland per OAG guidance. Applicant must not owe any liabilities to Maryland before a permit is renewed per Environment Article, Title 1, Subtitle 2 (1-203)Certified General Appraiser License - OriginalAllows an real estate appraiser to apply for the Certified General Appraiser credential3BOP 16-501, 502, 503, 504, 505Online (Web or Mobile)AS400, PSI online portal1370.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T16:12:51.000Z2026naThe applicant emails the required documents to PSI who performs initial vetting and removes their exam fee. PSI then emails us the application including a work experience log. The Commission selects 3 random appraisals from the log for review. Once reviewed the applicant is approved to sit for the Appraiser exam. After passing the exam they go online to pay the license fee and the license is auto released.2025-12-18T19:40:11.000Z2.02.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, 16-701.2(a)3Licensed Graduate Professional Art TherapistAn individual who is authorized by law to practice a health occupation, which includes the diagnosis, prevention, treatment, and amelioration of psychological problems and emotional or mental conditions of individuals or groups, and has been approved by the Board. This individual is working to accumulate the Board requirement of Clinical hours and under a Board Approved supervisor.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.14 (Art Therapists – Graduate Licensing).Mail, In PersonNo dedicated licensing portal. Applications are processed manually. Staff use the Board’s internal database and standard office software (Word/Excel) to track, record, and update applicant information.staff manually review applications, transcripts, supervision documentation, CHRC results, and exam reports, and enter data into internal records.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This special fund is authorized by statute and used to support Board operations, including licensing, compliance, and administrative functions.Electronic submission of transcripts and supervision documentation, faster electronic access to CHRC results, additional staff resources during peak application periods, and prompt appointment of Board members to maintain quorum would improve timeliness.falseYears2025-09-24T23:18:01.000Z2026Timely processing is impeded by incomplete or incorrect paper applications, delays in receiving CHRC results, and manual verification requirements for transcripts and supervision documentation. Limited staffing and quorum requirements also contribute to processing delaysApplications are submitted in hard copy to the Board. Staff manually review the application for completeness, verify transcripts and coursework, and confirm enrollment in or completion of supervised clinical experience. Criminal History Records Check (CHRC) results are matched manually to the file. Applicants must complete the Maryland Law Assessment (MLA) and provide proof of passing the ATCBE. Once all requirements are confirmed, staff prepare the file for Board review and approval. Upon approval, the license is issued and records updated manually.2025-12-18T19:39:17.000Z29.025.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHadoption of the Maryland Law Assessment (MLA) in place of the former law exam.shellfish nursery permitRequired to operate a shellfish nursery lease1COMAR 08.02.23.08Online (Web or Mobile)Google Form/Printable FormYes. Applications are processed manually180100.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T11:13:17.000Z2026Limited existing staffing to review permitsOnline application - https://dnr.maryland.gov/fisheries/pages/aquaculture/index.aspx2025-12-18T19:46:30.000Z7.09.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Hospice Houses FY24Initial License FY240HG § 19-905 COMAR 10.07.22.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.00No changes to the process from FY23falseIndefinite2025-09-25T19:45:19.000Z2026N/AOnline Electronic Submission2025-12-18T19:41:23.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringNonresident Freshwater Fishing Guide License - Non-tidal & Certain tidal waterRequired for nonresidents guiding recreational fishing anglers in certain non-tidal freshwater and certain tidal waters1NR 4-210.1Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0100.0Fisheries Management and Protection FundNo.trueYears2025-10-01T09:28:34.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z4.04.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Stream Restoration Permits/Authorizations-Nontidal Wetlands (Nontidal Wetlands Permits, Letters of Authorization, Regional Letters of Authorization,) and Nontidal Waterway and 100-Year Floodplain, and Permit to Construct or Change Conduits, Pipes, or Other Devices Pertaining to Potomac River (Nontidal Waterway Permits, Authorizations to Proceed, Regional Letters of Authorization, * only stream restoration project numbers and excludes all other waterway projects.This permit is required for any activity that alters the course, current, or cross-section of a nontidal stream or body of water, including the 100-year floodplain. Activities are evaluated for impacts on the floodplain, public safety and welfare, and natural resources. An engineering analysis is required for bridges, culverts, filling, and other construction. Generally, minor projects involve permanent impacts of less than 5,000 square feet to nontidal wetlands, or less than one acre of isolated nontidal wetlands. These projects do not require an alternative site analysis, public notice or mitigation by the applicant.5STATE: Environment Article, §§1-404, 5-501—514, Annotated Code of Maryland; COMAR 26.17.04MailETSThe application information is manually entered into the Environmental Tracking System (ETS) database1850.0N/AOnline application submission with integrated review and coordination among resource agencies: Provide user-friendly online tools and guidance to assist applicants complete applications accurately and fully.falseYears2025-09-17T22:39:17.000Z2026Delays from Incomplete applications and applicant not addessing comments in a timely manner. Coordination with resource agenciesapplicants submits a Joint Permit Application (JPA) by mail with seven copies for distribution to relevant resource agencies and the U.S. Army Corps of Engineers, if applicable. No fees associated with stream restoration projects.2025-12-18T19:44:08.000Z68.053.0trueField visit neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEWhole Watershe Act implementation began July 1, 2025Exempt Company Registration (mortgage lender)Registration required for subsidiaries and affiliates of certain financial institutions that engage in mortgage lending; also used by certain entities exempt from licensure that need to sponsor licensed mortgage loan originators.1Financial Institutions §11-502Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.300.0n/aNofalseYears2025-09-23T23:26:06.000Z2026NoApplications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z4.01.0falseDepartment of LaborOffice of Financial RegulationDoLHarvester RegistrationRequired with purchase of any harvester tidal fish license1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0215.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:47:06.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z6793.06793.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Recovery Friendly Workplace - Silver DesignationEmployers are eligible to receive designation as a Silver-level Recovery Friendly Workplace after demonstrating they met certain required activites.1n/aOtherN/AManually enter application data100.0n/aRecovery Friendly Advisors are able to process designation almost immediately upon meeting certain requirements.falseYears2025-09-26T13:44:03.000Z2026Recovery Friendly Advisors are able to process designation almost immediately upon meeting certain requirements.There is no application for designation. Eligibility is based on accomplishing certain activities.2025-12-18T19:41:23.000Z4.04.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLCommercial Courtesy PermitThe permit is required for any commercial or courtesy business picking up passengers at Baltimore/Washington International Thurgood Marshall Airport. The permit is in the form of a hangtag the business needs to display in their vehicle.1COMAR 11.03.01.05-1Email, Mail, In Personemail, onlinemanually key in paper application data3100.0Uncertain at this timeProcessing applications by email would make the process more efficientfalseYears2025-09-19T03:05:43.000Z2026Occasional staffing shortagesApplicant can apply online via the MAA website: https://marylandaviation.com/wp-content/uploads/2020/07/MAA-204-Application-for-Courtesy-Commercial-Permit.pdf Finance receives the permit application and then it is sent to the Office of Ground Transportation for processing.2025-12-18T19:45:27.000Z317.0falseDepartment of TransportationMaryland Aviation Administration (MAA)MDOTCenter for recreation and CommunityAllows a youth camp to apply to obtain a certificate or letter of compliance to operating a youth camp in Maryland0COMAR 10.16.06Online (Web or Mobile), Mail, In PersonSalesforceupload of paper documents- contacting agencies for required paperwork- CJIS reviews60500.0General FundITfalseVariable2025-09-24T17:10:46.000Z2026ITLog into camp portal to make application-upload information- pay fee2025-12-18T19:54:08.000Z421.0421.0truereview uploaded documents and site visit to confirm compliance with COMAR 10.16.06 -Inspections required under COMAR 10.16.06Department of HealthBehavioral Health Administration (BHA)MDHCOMAR 10.16.06.21depending on applicants request for operating timeMilk transportation companyAuthorizes the holder to operate one or more milk tank trucks.1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system305.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:11:19.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z41.038.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHCCaH Preliminary Certificate of Registration (PCoR- CCaH)A first-step in the certification process awarded to CCaH Providers applying to conduct the business of continuing care in the state of Maryland. To obtain this certificate, Providers must submit an application in accordance with Section 10-457 the Human Services Article of the Annotated Code of Maryland (“HSA”) and COMAR 32.02.02.06. The Department will approve or deny the application based on requirements set forth in HSA §10-457 and COMAR 32.02.02.07. In this part of the certification process, Providers are required to provide the Department with pre-sales information and must submit marketing materials for Department review before publication."6HSA §10–457 and COMAR 32.02.02.06EmailGoogle SuiteMDoA manually uploads submitted applications to its shared drive for record keeping, completes individual checklists for each application depending on the information submitted, and corresponds with providers via email if information is missing or there are questions about the application.300.0Not applicable; however, MDoA may assess a fee related to changes to the applicant/provider's feasibility study, which would have been approved prior to submission of their application for PCoR. In that event, the amount of any re-assessed fee may not exceed the amount originally assessed as part of the feasibility study application according to COMAR 32.02.02.03. All collected fees are allocated to the continuing care special fund pursuant to HSA §10–405. Feasibility study pricing structure is $20,000.00 in accordance with COMAR 32.02.02.03.Migration of the process to the Maryland OneStop platform.falseVariable2025-09-16T19:52:18.000Z2026Human resource factors. Depending on the current program manager's workload or whether the agency is undergoing a recertification season for its nearly 40 existing providers, processing times vary significantly.The provider will fill out a form posted on our agency's webpage and submit it to our intake inbox, ccrchousingservices.mdoa@maryland.gov. Once received, MDoA will conduct a review of the submitted material to ensure that the submitted material complies with HSA §10–457, COMAR 32.02.02.06, and COMAR 32.02.02.07. Approval is also granted based on those sections of the law.2025-12-18T19:43:44.000Z1.01.0falseDepartment of AgingNoneMDoAHSA §10–411(e) reads that if a preliminary certificate of registration is not issued within 6 months after the feasibility study is approved, or a longer time allowed by the Department for good cause shown, the provider shall refund all deposits and stop marketing continuing care under that application. Providers often show good cause and receive extensions typically not exceeding 24 months. In any event, providers typically have 6 months to file an application for PCoR after receiving their feasibility study approval.Recovery Friendly Workplace Bronze DesignationEmployers that meet the entry-level requirements for designation, which include completing an online assessment, meeting with their Recovery Friendly Advisor, and participating in an orientation, are eligible to receive RFW Bronze-designation.1N/AOtherN/AManually key in application data100.0N/AThe ability to obtain designation is set by the employer. Recovery Friendly Advisors can "confer" designation immediately upon the employer meeting certain requirements. The amount of time it takes for a business to get a signed certificate from MD Labor can vary based on when the Recovery Friendly Advisor notifies the Department and when we are able to print, sign, and ship the certificate.falseYears2025-09-26T13:42:10.000Z2026N/AThere is no application for designation. Eligibility is based on accomplishing certain activities.2025-12-18T19:41:23.000Z10.010.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLPhysician volunteer licenseA license to authorize the practice of medicine for volunteer purposes only.2H.O. Section 14-315; COMAR 10.32.01.04MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.100.0N/A"There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:55:50.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z2.0falseDepartment of HealthState Board of PhysiciansMDH"The Board considers the factors that exist in statute, including, but not limited to, the nexus between the crime and the profession, the length of rime since convictions, etc. See Criminal Procedures 1-209. C.P. § 1-209. Denial of occupational license for previous conviction. (a) (1) In this section, “department” means: (i) the Department of Agriculture; (ii) the Department of the Environment; (iii) the Maryland Department of Health; (iv) the Department of Human Services; (v) the Maryland Department of Labor; or (vi) the Department of Public Safety and Correctional Services. (2) “Department” includes any unit of a department specified in paragraph (1) of this subsection. (b) This section does not apply to a person who was previously convicted of a crime of violence, as defined in § 14-101 of the Criminal Law Article. (c) It is the policy of the State to encourage the employment of nonviolent ex-offenders and remove barriers to their ability to demonstrate fitness for occupational licenses or certifications required by the State. (d) Except as provided in subsection (f) of this section, a department may not deny an occupational license or certificate to an applicant solely on the basis that the applicant has previously been convicted of a crime, unless the department determines that: (1) there is a direct relationship between the applicant’s previous conviction and the specific occupational license or certificate sought; or (2) the issuance of the license or certificate would involve an unreasonable risk to property or to the safety or welfare of specific individuals or the general public. (e) In making the determination under subsection (d) of this section, the department shall consider: (1) the policy of the State expressed in subsection (c) of this section; (2) the specific duties and responsibilities required of a licensee or certificate holder; (3) whether the applicant’s previous conviction has any impact on the applicant’s fitness or ability to perform the duties and responsibilities authorized by the license or certificate; (4) the age of the applicant at the time of the conviction and the amount of time that has elapsed since the conviction; (5) the seriousness of the offense for which the applicant was convicted; (6) other information provided by the applicant or on the applicant’s behalf with regard to the applicant’s rehabilitation and good conduct; and (7) the legitimate interest of the department in protecting property and the safety and welfare of specific individuals or the general public. (f) (1) This subsection does not apply to a conviction of a crime for which registration on the sex offender registry is required under Title 11, Subtitle 7 of this article. (2) If a period of 7 years or more has passed since an applicant completed serving the sentence for a crime, including all imprisonment, mandatory supervision, probation, and parole, and the applicant has not been charged with another crime other than a minor traffic violation, as defined in § 10-101 of this article, during that time, a department may not deny an occupational license or certificate to the applicant solely on the basis that the applicant was previously convicted of the crime. AND, under H.O. 14-313 Issuance of License; consideration of criminal history record infomation, § 14-313. Issuance of license; consideration of criminal history record information. (a) Subject to subsection (b) of this section, the Board shall issue a license to any applicant who meets the requirements of this title. (b) (1) On receipt of the criminal history record information of an applicant for licensure forwarded to the Board in accordance with § 14-308.1 of this subtitle, in determining whether to issue a license, the Board shall consider: (i) The age at which the crime was committed; (ii) The nature of the crime; (iii) The circumstances surrounding the crime; (iv) The length of time that has passed since the crime; (v) Subsequent work history; (vi) Employment and character references; and (vii) Other evidence that demonstrates whether the applicant poses a threat to the public health or safety. (2) The Board may not issue a license if the criminal history record information required under § 14-308.1 of this subtitle has not been received."47-Registered Pet Cemeterian Soleproprietor“Registered cemeterian” means an individual registered to operate a cemetery as a sole proprietor or on behalf of a sole proprietor or of a permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3150.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T16:12:37.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:52.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Seasonal food manufacturing plantLicense to manufacture food for a seaon, not longer than 3 months.3"H-G 21-305 COMAR 10.15.04.21"Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3035.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseMonths2025-09-24T21:36:30.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z6.06.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHNo certification - Only a license number is issued.Allows an Optometrist to be issued a license number, limited scope of practice. COMAR 10.28.03.03, COMAR 10.28.03.04, COMAR 10.28.03.04, COMAR 10.28.03.052COMAR 10.28.03.03 Applicant for Licensure COMAR 10.28.03.04 ExaminationOnline (Web or Mobile)Boards and Commissions Applicant System Boards and Commissions Licensing Management System2300.0The Board's revenue is determined by the Statute, Health Occupations Article §11-207 The Board shall pay all funds collected under this title to the Comptroller of the State. Health Occupations Article §11-207Applicants being able to submit all documents electronically instead of receiving some documentation by mail.falseYears2025-09-25T20:54:45.000Z2026Yes, the timeframe in which documents are submitted/received.Applications are processed through the Board's website through the online Portal - https://health.maryland.gov/optometry/pages/license.aspx2025-12-18T19:41:23.000Z19.08.0falseDepartment of HealthBoard of OptometryMDHHealth Occupations Article §11-313Surface Water Discharge Permit (Municipal, renewal or major)This permit covers discharges from municipal wastewater and water treatment facilities to surface and/or groundwater.5Environment Article 9-301, 302, and 323 - 332Fax, MailETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.The applicaton is received, it's data entered into ETS, completness is determined, the application is published, an informational meeting is held if requested, a draft permit is prepared, the tentative (draft) permit is published, a public comment period, a response to public comments is complosed and a final permit is drafed as necessary, and a final permit is issued.5470.0N/ATo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseYears2025-09-17T23:11:09.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project. - Public interest in the project.Submit a complete and signed application including any required supplimental forms of documents. There are no fees.2025-12-18T19:39:22.000Z10.02.0trueAnalysis of site conditions neededDepartment of the EnvironmentWater and Science Administration (WSA)MDECollection Agency LicensePermits a person to engage in the business of collecting consumer claims for others.1Business Regulation §7-301Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.60350.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T17:43:47.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z90.063.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants are not required to provide criminal record histories for this license. However, a license could be denied if the agency is made aware by other means that an applicant has committed a felony or a misdemeanor that is directly related to the fitness and qualification of the person to engage in the collection agency business.Annual Recertification of a dialysis facility and transplant centerRecertification of dialysis and transplant center based on compliance with the COMAR 10.301Health General §13–301 and COMAR 10.30Online (Web or Mobile)N/A11500.0The allocation is determined by DBM and MDH/OBM. The fund is the special fund "Kidney Fund"N/AfalseYears2025-09-12T19:17:03.000Z2026NoWe use Boards and Commission in house build Licensing system with ASP2025-12-18T19:41:14.000Z142.0142.0truePursuant to the authority of Code of Maryland Regulations (“COMAR”) 10.30.01.07 and 10.30.01.10, the Commission on Kidney Disease (“Commission”) is authorized to survey dialysis facilities or transplant centers for compliance with the standards adopted by the Commission, and all other relevant State, federal and local laws and regulations.Department of HealthNoneMDHAnesthesia-Certificate-Treating Dentist-Allows Dentists and Physicians to Administer at Treating Dentist SiteAllows treating dentist to have dentists and physicians administer at site of treating dentist5HO § 4-205(a); COMAR 10.44.12.31MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:41:40.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z4.04.0falseDepartment of HealthBoard of Dental ExaminersMDHSnow Goose Conservation Order PermitThis permit is required of all hunters to participate in the Light Goose Conservation Order season.0COMAR 08.03.10.15Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:52:36.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z4364.04364.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Certified Nursing Assistant (CNA)Certificate issued to an individual who routinely performs nursing tasks delegated by a registered nurse (RN) or licensed practical nurse (LPN) for compensation.2"MD Code, Health Occupations, § 8-6A-02 MD Code, Health Occupations, § 8-6A-03 MD Code, Health Occupations, § 8-6A-08 COMAR 10.39.01.05 COMAR 10.39.01.06 COMAR 10.39.01.07 COMAR 10.39.01.08"Online (Web or Mobile), Mail, In PersonCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO1020.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-10T16:01:24.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), positive background checks, incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing.Online: https://mbon.maryland.gov/Pages/licensing-index.aspx, in-person, or mail2025-12-18T19:46:54.000Z18004.018547.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-6A-07(i): https://govt.westlaw.com/mdc/Document/N6E28F5A1F36411ECB120E701AE548B1A?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Health Occupations, § 8-6A-10: https://govt.westlaw.com/mdc/Document/N843B7111F36411EC851087E6330B64B3?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"Dental Radiation Technologist-Certification-RenewalDental Radiation Technologist-2 Year Renewal of Certification2HO § 4-207(b); HO § 4-505(e)(3); COMAR 10.44.20.02(H)(1)Mail, Online (Web or Mobile)MyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.120.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-25T14:45:55.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is either mailed in or completed online (https://mdbod.mylicense.com/eGov/Login.aspx), along with the required documents on the checklist provided and fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit renewal.2025-12-18T19:45:38.000Z2600.02586.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. Their application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Sewage Sludge Utilization PermitUtilization or disposal of sewage sludge at a sanitary landfill, energy generation facility, or for incineration.10Title 9,Subtitle 2 of the Environment Article.Mail, EmailEnvironmental Tracking System (ETS)Review application and documentation; email generated if application is not complete; payment needs to be verified.180750.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T16:22:29.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z4.04.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEMaryland Board of ArchitectsThe Maryland Board of Architects qualifies and licenses individuals seeking architectural licensure. We also issue permits to businesses practicing architecture. The Board regulates the practice of architecture under the provisions of Business Occupations and Professions Article, Annotated Code of Maryland, Title 3, and the Code of Maryland Regulations, Title 9, Subtitle 21. The Board investigates complaints against licensees, as well as complaints related to unlicensed practice. The Board may issue a reprimand, suspend or revoke a license or permit, and/or impose fines.2Title 3, Business Occupations and Professions, Annotated Code of Maryland. COMAR Maryland Board of Architects Title 9.21Online (Web or Mobile), Email, Mail, In PersonAS/400 (Application System/400) DOS -IBM system.Although gradually diminishing over time, there’s still some applications received which have to be manually inputted to the AS400 system. We have make link available on our website for applicants to upload any files needed.3086.0All fees are allocated to the Professional Licensing Design Boards' Fund. Maryland Design Boards Group have agreed to average their direct and indirect expenses, based on the calculation costs performed by the Secretary of Labor in consultation with the design boards. Design Boards: Board of Architects, Certified Interior Designers, Board of Landscape Architects, Professional Land Surveyors, Professional Engineers.Pre-approval of candidates to take the National Architecture Registration Examination (ARE), if they have completed an accredited degree in architecture. This Integrated pathway to licensure (IPLA) was adopted by the Maryland Board and allows the candidates to simultaneously earn hours of experience while also completing the 6-part exam required for licensure.falseVariable2025-09-23T14:59:02.000Z2026The agency could expand online payment options to include payment service applications (ex. Venmo, Cash App, etc)Initial license: Official transcripts from all institutions attended, all relevant work experience certified by endorsers/ supervisors or mentors. Receive passing scores for all divisions 6) of the Architecture Examination. Receive the application fee $39.00 and licensure fee: $86.00. Once all these are validated, the full board approves at its scheduled monthly meetings. Reciprocal licenses are evaluated and approved on an ongoing basis. No need for Board approval.2025-12-18T19:46:45.000Z572.0340.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLCOMAR 09.21.02.01 .01 Rules of Conduct. D. Compliance with Laws. (1) In the conduct of architectural practice, an architect may not knowingly violate any State or federal criminal laws. (2) An architect shall comply with the licensing laws and regulations governing architectural professional practice in this or other jurisdictions in which the architect practices architecture.As a result of the COVID-19 Pandemic, the Board began reviewing applications electronically in advance of the official board meeting. This allows applicants to receive feedback on their application before meetings, enabling more applicants to take needed measure to meet any deficiencies in their applications.Two-year period from the date of issuance.Refuse Disposal Permit (Incinerator)Permit to operate a solid waste incinerator.5Title 9, Subtitle 2 of the Environment ArticleMail, EmailAccessReview of application and required documentation.3600.0No feeOnline permit application portal for submission of permit application and required documentation.falseYears2025-09-16T14:42:48.000Z2026NoneReview of application and required documentation.2025-12-18T19:43:35.000Z2.02.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEFreestanding Ambulatory Surgical Centers (ASC) FY23Initial License - FY230HG § 7-904 COMAR 10.07.13.04Online (Web or Mobile)SmartsheetReview documents t determine compliance with licensure requirements900.0N/AN/AfalseIndefinite2025-09-25T15:26:20.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z16.016.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringLimited License-Foreign Trained DentistDental license limiting site for practice but no limit on scope of practice-Foreign Trained1HO § 4-302(m); 4-303.1(a); COMAR 10.44.02.03MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.1300.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-24T19:04:33.000Z2026With most of our applications are paper, the biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:26.000Z22.020.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.2024 Point-of-Care Laboratories (POC) LicenseInitial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:43:03.000Z2026N/AASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:46:50.000Z25.025.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringAnesthesia-Class III-Additional Location-Evaluation Not NecessaryDentists-Additional Location Permit Issued if Applicant Holds Permit at a Location and Same Level Permit Issued to Another Dentist at the Additional Location Within 2 Years5HO § 4-205(a); COMAR 10.44.12.13AMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:54:23.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:59.000Z30.030.0falseDepartment of HealthBoard of Dental ExaminersMDHFurbearer Permit - IndividualThis permit is required to hunt, chase, or trap any furbearer - it covers one individual.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)05.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:42:58.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z15078.015078.0trueIn order to hunt furbearers: requires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement. To trap furbearers: a Trapper Education Course by DNR or a designee is required (unless a Furbearer Permit was held prior to August 1, 2007.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Surviving Spouse LicenseA surviving spouse license in Maryland allows the surviving spouse of a licensed mortician or funeral director to continue operating the deceased's mortuary science business for a limited time. To obtain this license, the surviving spouse must apply to the Maryland Board of Morticians and Funeral Directors within 30 days of the death, providing documentation of the death, proof of the deceased's ownership in the business, and information about their role in its operation. The license is temporary and has specific limitations, but it gives the spouse time to sell the business or to qualify for their own mortician's or funeral director's license.2COMAR 10.29.07 and Title 7-308Online (Web or Mobile)Smartsheet60600.0the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-13T23:43:48.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.To obtain a surviving spouse license in Maryland, the surviving spouse must submit an application with a non-refundable fee within 30 days of the death of their licensed mortician spouse, along with supporting documents like the death certificate, proof of the deceased's business ownership, and information about their role in the business. The applicant must also meet requirements like securing a supervising mortician and passing the Maryland State law examination within six months of being granted the license.2025-12-18T19:46:54.000Z0.00.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Real Estate Appraiser Trainee License - RenewalAllows a Real Estate Appraiser Trainee to renew their license3BOP 16-301, 302, 303, 305, 306Online (Web or Mobile)AS4001150.0Statute - The Maryland Commission of Real Estate Appraisers, AMCs and Home Inspectors FundnafalseYears2025-09-25T15:17:56.000Z2026naApplicant completes the online form and pays and the license is released after payment.2025-12-18T19:45:38.000Z21.021.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoL16-701(a)v, 16-701.1(a)4, and 16-701.2(a)3Changed to online application several years agoScrap Tire TDF/Substitute Fuel FacilityFor permission to utilize scrap tires (whole or chipped) as a fuel or supplemental fuel.5Section 9-228 of the Environment Article and COMAR 26.04.08Mail, EmailEnvironmental Tracking System (ETS)Review of the application and documentation; letter generated if application is not complete. Entry of key information into ETS.2700.0No feeOnline submittal of application and reports, better communication with Comptroller and SDAT.falseYears2025-09-16T19:53:51.000Z2026HB935 liabilities, SDAT not in good standing, understaffing can all impact processing times. Currently meeting processing times.Complete Approval application on the form provided my MDE and submit the required supporting documents.2025-12-18T19:43:44.000Z0.00.0falseDepartment of the EnvironmentLand and Materials AdministrationMDENuclear Medicine Technologist Initial LicenseFor practitioners who seek licensure as a nuclear medicine technologist in Maryland for the first time.2H.O. Section 14-5B-08; COMAR 10.32.10.05Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:24:01.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z34.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5B–10Licensed Clinical Professional Art TherapistAn individual who is authorized by law to practice a health occupation, which includes the diagnosis, prevention, treatment, and amelioration of psychological problems and emotional or mental conditions of individuals or groups, and has been approved by the Board. This individual is working to accumulate the Board requirement of Clinical hours and under a Board Approved supervisor.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.17 (Art Therapists – Licensing)MailNo dedicated online licensing portal. Applications are processed manually, with staff using the Board’s internal database and standard office software (Word/Excel) to track, record, and update applicant information.”Manually receive and log paper applications; manually review transcripts, supervision forms, and exam results; key in applicant data into internal spreadsheets; match CHRC results to the file; prepare complete files for Board review; and manually update licensure records after approval.”90200.0pplication fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is a non–general fund account established by statute and used to cover the Board’s operating expenses, including licensing, compliance, and administrative functions, as authorized under the Health Occupations Article, Title 17.”Improved electronic submission and tracking tools for transcripts and supervision documentation, automated data-sharing with CJIS for CHRC results, and additional staff resources during peak application periods would improve timeliness. Filling Board vacancies promptly would also reduce quorum-related delays.falseYears2025-09-24T23:13:08.000Z2026Timely processing is impeded by incomplete or incorrect paper applications, delays in receiving Criminal History Records Check (CHRC) results, and the manual verification required for transcripts, coursework, supervision hours, and exam results. Staffing shortages and Board quorum requirements also contribute to delays in final approvals.Applications are submitted in hard copy to the Board. Staff manually review the application for completeness, verify official transcripts and coursework, and confirm supervised clinical experience hours through supervisor forms. Criminal History Records Check (CHRC) results are matched manually to the file. The applicant must complete the Maryland Law Assessment (MLA) and submit proof of passing the ATCBE. Once all documentation is confirmed, staff prepare the file for Board review. Upon Board approval, staff manually issue the license and update internal records.2025-12-18T19:39:17.000Z54.010.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHFreestanding Renal Dialysis Centers FY 24Initial Application0HG § 19-3A-03 HG § 19-3B-04 COMAR 10.05.01.04 COMAR 10.07.08.04 Timeline = COMAR 10.05.01.04DOnline (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/AN/AfalseIndefinite2025-09-25T19:01:05.000Z2026N/ASmartsheet2025-12-18T19:40:25.000Z4.04.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringNon-Profit Beer Festival PermitThis application shall be filed with the ATCC not less than 30 days prior to Non-Profit Festival. Permit authorizes permit holder to conduct a non-profit festival for at least 1 day and not more than 3 consecutive days.3MD Code Alcoholic Beverage and Cannabis Article 2-131Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant5100.0General Fund - Statute 3-107Not at this timefalseDays2025-09-22T14:02:56.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z21.021.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Milk tank truck cleaning facilityAuthorizes the holder to operate a facility to clean and sanitize milk tank trucks after they have been used to transport milk1HG 21-305, HG 21-410, & COMAR 10.15.06.06, 10.15.09.05Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system3025.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:07:45.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z1.01.0trueYes, Center for Milk and Dairy Product Saftey staff is responsible for plan review and preopening inspection for new permitees. Routine inspections are required for eligibility to renew a permit.Department of HealthPublic Health Administration (PHA)MDHNontidal Wetlands (Nontidal Wetlands Permits, Letters of Authorization, Regional Letters of Authorization,) and Nontidal Waterway and 100-Year Floodplain, and Permit to Construct or Change Conduits, Pipes, or Other Devices Pertaining to Potomac River (Nontidal Waterway Permits, Authorizations to Proceed, Regional Letters of Authorization *number excludes Stream Restoration Authorizations/Permits (MINOR)This permit (nontidal wetlands) is required for any activity that alters a nontidal wetland or its 25-foot buffer. The 25-foot buffer is expanded to 100-feet for wetlands of special State concern as defined in COMAR 26.23.06. Applicants are required to demonstrate that proposed impacts to nontidal wetlands are Is there a fee? necessary and unavoidable. The application review process first assesses the project need, and then whether impacts can be avoided. For impacts that cannot be avoided, opportunities for minimization of impacts are evaluated. An alternatives analysis is required for major projects may be required as part of this process. Mitigation is required for all authorized impacts. Wetland mitigation monitoring is required and will extend beyond construction of an approved mitigation project. This permit (waterway construction) is required for any activity that alters the course, current, or cross-section of a nontidal stream or body of water, including the 100-year floodplain. Activities are evaluated for impacts on the floodplain, public safety and welfare, and natural resources. An engineering analysis is required for bridges, culverts, filling, and other construction. Generally, minor projects involve permanent impacts of less than 5,000 square feet to nontidal wetlands, or less than one acre of isolated nontidal wetlands. These projects do not require an alternative site analysis, public notice or mitigation by the applicant.5NTW: STATE: Environment Article Title 5, Subtitle 5-901 through 5-91, COMAR 26.23. Waterway: STATE: Environment Article, §§1-404, 5-501—514, Annotated Code of Maryland; COMAR 26.17.04MailETSThe application information is manually entered into the Environmental Tracking System (ETS) database185980.0Fees placed into the Wetlands & Waterway Program Fund: Fees set in statute Env. Art. 5-203.1Online application submission with integrated review and coordination among resource agencies: Provide user-friendly online tools and guidance to assist applicants complete applications accurately and fully.falseYears2025-09-17T22:45:42.000Z2026Delays from Incomplete applications and applicant not addessing comments in a timely manner. Coordination with resource agenciesapplicants submits a Joint Permit Application (JPA) by mail with seven copies for distribution to relevant resource agencies and the U.S. Army Corps of Engineers, if applicable. All payments (checks only) should be sent directly to Fiscal at the PO Box listed on the application.2025-12-18T19:39:22.000Z617.0483.0trueField visit neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEMaryland Home Improvement Commission Contractor/Salesperson licenseAllows an MHIC Contractor/Salesperson licensee to negotiate, sell, and perform home improvement work.2COMAR 09.08.01.01–.30Online (Web or Mobile), Mail, In PersonApplications are processed by the AS400 database.4403.75$22.50 processing fee, $281.25 application fee, $100 Guaranty Fund assessment. The fees are in statute and codified in Comar.Have all MHIC licensing staff come into the office five days a week.falseYears2025-09-23T19:15:49.000Z2026Licensing staff are required to work from home two days a week. Applications contain sensitive information and may not be taken out of the office for review and approval. Licenses are typically delayed at least one day due to this reThe applicant must first pass an exam. After the applicant passes the exam, the applicant will login to the MHIC E-licensing portal, enter relevant data, and pay the application fee. Then the applicant emails supporting documentation for review and approval. The application is approved and released upon final review. A PDF copy of the license is emailed to the new licensee.2025-12-18T19:46:45.000Z2626.02369.0truePSI exams, a private exam agency administers the MHIC exams and transmits the exam data to the MHIC database.Department of LaborMaryland Home Improvement CommissionDoLSubsection (d) of § 8‑311 states factors the Commission must consider when an applicant/licensee has such a conviction: (d) The Commission shall consider the following facts in the granting, denial, renewal, suspension, or revocation of a license or the reprimand of a licensee when an applicant or licensee is convicted of a felony or misdemeanor described in subsection (a)(5) of this section: the nature of the crime; the relationship of the crime to the activities authorized by the license; with respect to a felony, the relevance of the conviction to the fitness and qualification of the applicant or licensee to provide home improvement services; the length of time since the conviction; and the behavior and activities of the applicant or licensee before and after the conviction.The MHIC established the E-licensing portal in 2023.Anesthesia-Certificate-Treating Dentist-Allows Dentists and Physicians to Administer at Treating Dentist Site-Additional LocationAllows treating dentist to have dentists and physicians administer at site of treating dentist-Additional location5Ho § 4-205(a); COMAR 10.44.12.31MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:58:46.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z2.02.0falseDepartment of HealthBoard of Dental ExaminersMDHDental Assistant Qualified in OrthodonticsRecognition. Allows a dental assistant to perform enumerated orthodontic procedures under the direct supervision of a dentist0HO § 4-205(a)(1)(iii); COMAR 10.44.01.04MailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.120.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseIndefinite2025-09-29T13:49:50.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:54:06.000Z50.050.0falseDepartment of HealthBoard of Dental ExaminersMDHAn applicant can be denied if the applicant selects yes on the character and fitness questions. There application is then put in front of the board for final decision. Whether it will apply in a given application depends heavily on the nature of the crime, how long ago it was committed, and other mitigating factors.Recognition. No expiration300 Crab Pot AuthorizationRequired to commercially crab up to 300 crab pots1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0150.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:31:40.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z277.0277.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Apprentice nail techAn individual who is learning to practice Nail Services in a beauty salon that holds a beauty salon permit under supervision1Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Mail, In Personas400manually key in paper application data211.0Statute- Special Fundn/afalseYears2025-09-26T16:12:47.000Z2026n/aWeb application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z200.0200.0trueNo, a field agent is not required. We vet the sponsor and the salon where the apprentice will be completing their program to ensure they meet the qualifications of the program. Once this verification is complete and all licenses are confirmed to be in good standing, the license is issued.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLMaryland State Library AgencyPublic Library Associates have a unique role in the Maryland public library ecosystem. The Library Associate Training Institute program ensures that all public library staff designated as Library Associates (library staff members with bachelor's degrees) are equipped with specified education and skills to provide a high level of professional service. Certification and continuing education requirements are one way to ensure that customers receive the same level of quality customer service at any library in the state and use all the resources available to them and to keep current on trends in library service. LATI certification is required for all Library Associates in Maryland to participate in the Maryland State Teacher's pension.514.38.01.02 https://dsd.maryland.gov/regulations/Pages/14.38.01.02.aspxEmailN/AReceived via email, reviewed manually, and approved via Adobe Sign.10.0N/AWhite-listing certain “gmail.com” accounts would allow for streamlining the process of communication around certification issues.falseYears2025-09-11T13:51:39.000Z2026Limitations presented by security protocols to the State Google Drive means that MSLA must take the additional step of emailing potentially sensitive documents.Submitted via email by library system staff development coordinator (or proxy) to Library Associate Training Institute (LATI) coordinator who vets then sends to the Director of the Public LIbraries and State Networking Branch (PLSNB) of the Maryland State Library Agency. If accepted, a certificate is drawn up and signed by the LATI coordinator and the Agency Head.2025-12-18T19:39:23.000Z93.093.0falseMaryland State Library AgencyNoneMSLAFish Stocking PermitRequired for individuals to stock fish in Maryland waters (including ponds and lakes).1COMAR 08.02.01.16Email, Mail, In PersonGoogle Form/Printable FormYes. Applications are processed manually300.0Fisheries Research and Development FundIncrease in existing staffing to review permitsfalseYears2025-10-01T10:20:54.000Z2026Limited existing staffing to review permitsGoogle form, manually reviewed - https://dnr.maryland.gov/fisheries/Pages/pond-stocking.aspx2025-12-18T19:46:16.000Z162.0162.0falseDepartment of Natural ResourcesAquatic ResourcesDNRSecurity Guard CertificationA security guard certification is required for any person who wishes to be employed as a security guard in Maryland. A security guard is an individual, 18 years or older, who is an employee of a security guard agency and provides security guard services to another person on behalf of a security guard agency; or is an employee of a security guard employer and provides security guard services to the security guard employer. Security guard services include any activity that is performed for compensation as a security guard to protect any individual or property, except the activities of an individual while performing as: - a marine guard or ship watchman, regardless of whether the guard or watchman is stationed aboard a ship or on a pier; - a special police officer appointed and while performing under Title 3, Subtitle 3 of the Public Safety Article or § 16–16 of the Code of Public Local Laws of Baltimore City; or - an unarmed employee of a bar, tavern, or restaurant.3Business Occupations and Professions §19–401Online (Web or Mobile)Security guard certification applications are initiated by the applicant, submitted to the Licensing Division by the applicant's sponsoring agency/employer and processed to completion by the Licensing Division in the Licensing Portal.9015.0All application fees collected by the Licensing Division are allocated to the General Fund. The security guard certification application fees are collected electronically upon application submission in the Licensing Portal.Increased automation in the Licensing Portal and additional manpower.falseYears2025-10-15T02:31:51.000Z2026NoOnce the applicant submits the electronic application, the application fee and all required documentation in the Licensing Portal, the application is sent to a queue where it will initially be reviewed for all required information and documentation. Applications that are complete and have all required documentation will be accepted and a criminal history background investigation will be completed. Applications that are not complete or do not have the required documentation may be sent back to the applicant or the agency for corrections. The initial reviewer will conduct a Maryland computerized criminal history background check and review the FBI and CJIS fingerprint background investigation reports received from the Department of Public Safety. The initial reviewer will then forward the application and their findings to the second review queue. The second reviewer will then review all of the findings, conduct any additional investigation and render a final decision on the application.2025-12-18T19:51:39.000Z13492.011175.0falseDepartment of State PoliceCriminal Investigation BureauMSPBusiness Occupations and Professions §19–402 (a) To qualify for certification as a security guard, an individual shall: (1) meet the standards set by the Secretary; (3) be of good moral character and reputation; (4) submit to the licensed security guard agency or the security guard employer, for forwarding to the Secretary: (iv) a declaration under the penalties of perjury stating whether: 1. the individual has been convicted of: A. a disqualifying crime, under § 5–101 of the Public Safety Article; or B. a crime of violence, under § 14–101 of the Criminal Law Article; COMAR 29.04.04.02 E. The applicant may be denied a certification card if the applicant: (1) Has been convicted of a crime of violence, which is defined here as: (a) Abduction, (b) Arson, (c) Burglary, including common law and all statutory and storehouse forms of burglary offenses, (d) Escape, (e) Housebreaking, (f) Kidnapping, (g) Manslaughter, excepting involuntary manslaughter, (h) Mayhem, (i) Murder, (j) Rape, (k) Robbery, (l) Sodomy, or (m) An attempt to commit any of the above offenses, or assault with intent to commit any other offense for which the court sentences an individual to imprisonment for more than 1 year; (2) Has been convicted of a felony; (3) Is a habitual drunkard; (4) Is a fugitive from justice, which is defined as any person who has fled from a sheriff or other peace officer within this State, or who has fled from any state, territory, or the District of Columbia, or possession of the United States, to avoid prosecution for a crime of violence or to avoid giving testimony in any criminal proceeding; (5) Is addicted to or a habitual user of narcotics, barbiturates, or amphetamines; (6) Has been confined to a mental institution for treatment of a mental disorder or disorders, unless there is attached to the application a physician's certificate, issued within 30 days before the application, certifying that the applicant is of no danger to himself or others; (7) Has falsified any information on the applicant's application; or (8) Has been convicted of any criminal act directly related to the applicant's employment with a detective agency licensed or required to be licensed by the State Police.January 2025 – All Professional Licensing applications were converted from a paper application submission and fee collection process to an all-electronic submission and fee collection process in the Licensing Portal.Lead Paint Instructor ApprovalsAllows an individual to instruct workers, supervisors, inspectors, or risk assessors who provide lead paint abatement services through course.90Title 6, Subtitle 10 of the Environment Article; COMAR 26.16.01Online (Web or Mobile)Lead Registration Certification Accreditation (LRCA)90300.0Lead Accreditation FundNofalseDays2025-09-17T22:10:21.000Z2026Applications may be delayed or rejected if the applicant has an unresolved issue with the MD Comptroller's office for non-payment of an account, especially non-payment of child support. Applications may also be rejected if the applicant has a history of violations with the Program, and the previous accreditation status was revoked due to lead-related violations.Applicants must submit an application through the online portal (Lead Registration Certification and Accreditation / LRCA).2025-12-18T19:44:17.000Z4.04.0falseDepartment of the EnvironmentLand and Materials AdministrationMDERefuse Disposal Permit (Transfer Stations)For the operation of a solid waste transfer station.5Title 9, Subtitle 2 of the Environment ArticleMail, EmailAccessReview of application and required documentation, letter generated if application is not complete.2700.0No feeOnline permit application portal system for submission of application and required documentation.falseYears2025-09-16T14:25:20.000Z2026NoneComplete applicable refuse disposal permit form and submit form with required documentation.2025-12-18T19:43:35.000Z0.00.0falsenannannanNoNoRefuse Disposal Permit (Processing Facility and Transfer Station)Permit to process and transfer solid waste.5Title 9, Subtitle 2 of the Environment ArticleMail, EmailAccessReview of application and required documentation.2700.0No feeOnline permit application portal for submission of application and required documentation.falseYears2025-09-16T14:35:30.000Z2026NoneReview of application and required documentation.2025-12-18T19:43:35.000Z7.07.0falseDepartment of the EnvironmentLand and Materials AdministrationMDECertificate of EligibilityIssued to an applicant, to obtain employment/experience required for licensure.1COMAR 10.60.02.05MailLicensing system, CashlogsManually key in paper application data. Review transcript.2100.0Fee is determined by regulation and allocated to the general fund.Possibly allowing for online application.falseYears2025-10-21T18:04:45.000Z2026NoOnce application is received, it is entered into our database. Official transcript is required for review. If acceptable, Certificate of Eligibility is issued. In some cases, additional information is required for review. This is communicated via email, mail, and telephone conversations.2025-12-18T19:54:26.000Z108.046.0falseDepartment of HealthBoard of Environmental Health SpecialistsMDHCOMAR 10.60.02.03C(1)(b)Alcohol Awareness Program PermitAuthorizes the holder to run a program certified by the Office of the Comptroller and issue a certificate of completion to those completing the course.1MD Code Alcoholic Beverage and Cannabis Article 2-158Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant315.0General Fund - Statute 3-107Not at this timefalseYears2025-09-18T16:40:36.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:48.000Z1.027.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Mortuary Transport Company Permit“Mortuary transport service” means an individual or a business entity that, for compensation, removes and transports human remains or employs a transporter to remove or transport human remains.2COMAR 10.29.21Online (Web or Mobile)Smartsheet60350.001the Maryland Board of Morticians and Funeral Directors is indeed a special fund agency, meaning it is primarily funded through fees collected from the individuals and entities it regulates. These fees include application, renewal, and other licensing-related charges. The revenue generated from these fees is deposited into the State Board of Morticians and Funeral Directors Fund, a special fund established specifically for the board's operations. This fund is used to cover the board's actual documented direct and indirect costs, including personnel expenses, administrative support, enforcement activities, and other operational expenditures. The board does not receive direct appropriations from the State's General Fund.Yes. The Board has identified that developing an enhanced online application platform would significantly improve the timely processing of applications. A more uniform system—consistent with those used by other professional licensing boards—would allow applicants to more easily complete forms, upload required documentation, and track their application status. Additionally, implementing a feature that prevents submission until all required documents are uploaded would help reduce delays caused by incomplete applications. This improvement would streamline staff review, minimize back-and-forth communication, and ensure that only complete applications enter the review queue, resulting in a more efficient overall process.falseYears2025-10-14T01:07:51.000Z2026At this time, there are no major factors significantly impeding the timely processing of applications. However, occasional delays may occur due to incomplete submissions, missing documentation, or the time required to verify credentials and background information with external agencies. The Board continues to work with applicants to ensure all materials are received promptly and that applications are processed as efficiently as possible.To get a Maryland mortuary transport permit, a business must submit a completed application form with the required fee, proof of bondability and liability insurance, and an application signed by the owner or co-owner. The business must also ensure all its removal vehicles have passed a Board-designated inspection and must register all employed transporters separately with their own applications and fees. All submitted documents must be accurate and complete, as the Board requires a fully complete application before it will review the file.2025-12-18T19:46:54.000Z25.06.0falseDepartment of HealthBoard of Morticians & Funeral DirectorsMDHThe Board's Practice Act has a section dedicated to this topic. H.O. 7-301.1(e)(1) covers the factors the Board must weigh. There is also Criminal Procedure 1-209 which discusses when the Boards may deny licensure based on a criminal conviction alone.Yes. The Board of Morticians and Funeral Directors transitioned from paper-based application submissions to an electronic processing system. This change has streamlined the application review process, improved efficiency in document management, and enhanced communication with applicants. The updated process allows for faster review times and more accurate tracking of application status.Photovoltaic Solar Renewable Energy CreditPhotovoltaic Solar (PV) Systems produce direct current (DC) energy when exposed to the sun. The DC current is then converted to alternating current (AC) by an inverter. It is then net-metered to the Electric Distribution Company (EDC), or Systems greater than 2 MWs often sell the output into the PJM wholesale markets. The system is issued a certificate for Solar Renewable Energy Credits (SRECs) which are purchased by EDCs to satisfy the Renewable Portfolio Standard (RPS). 1 SREC = 1 MWhr. PJM-EIS (Environmental Information System), also known as GATS (Generator Attribute Tracking System) maintains a registry for monthly production numbers for each system. SRECS are usually bought and sold by aggregators according to market conditions. SREC certificates have a ‘SUN’ designation.0PUA § 7–701 through § 7–713 and COMAR 20.61Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel140.0N/ANofalseIndefinite2025-09-12T18:50:00.000Z2026NoAn applicant for an SREC certificate completes an application through a portal on the PSC website. It is a paperless process with instructions and FAQs on the website. Documents such as the Certificate of Completion (COC) from the EDC are required to be uploaded. After review and approval by Commission Staff, a Letter Order and Certificate are sent by email to the applicant. The applicant must then register their system with PJM-EIS (GATS). The certificate can subsequently be amended for name changes and system growth.2025-12-18T19:41:14.000Z10000.010000.0falsePublic Service CommissionNonePSCLicense, Environmental Health SpecialistProvides for an individual to practice as and environmental health specialist in the State of Maryland2COMAR 10.60.01.03OtherLicensing system, CashlogsReviews Certificate, issues exam admission letter, reviews exam score received by email, issues license.275.0Fee is determined by COMAR 10.60.06.01 and is allocated to the General Fund.NofalseYears2025-10-21T18:19:06.000Z2026NoThe issuance is triggered when an EHS trainee has completed one year of work as a trainee and their sponsor has completed and returned their In-training Certificate at which point the Board will then issue an exam admission letter and instructions for applying for the exam. Once a passing score is obtained on the exam, the trainee pays the license fee and a license is issued.2025-12-18T19:54:26.000Z31.032.0falseDepartment of HealthBoard of Environmental Health SpecialistsMDHCOMAR 10.60.02.03C(1)(b)SW Facility License B-2 (Form 4001)Sports wagering facility license with less than 25 full time employees or less than $3 million gross receipts.5SG § 9‑1E‑05(a)(1); SG § 9‑1E‑06(a)(1)(iv); SG § 9‑1E‑06(a)(2)(i)Online (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary27050000.0License fees were allocated to the Blueprint for Maryland's Future Fund.NofalseYears2025-09-18T11:51:57.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the Sports Wagering Application Review Commission (SWARC). The MLGCC has final approval and issues the license.2025-12-18T19:39:22.000Z0.00.0trueYes, to review the physical security design and to conduct pre-go live testing.State Lottery and Gaming Control AgencyNoneMLGCASG § 9-1A-08(d); COMAR 36.10.02.04 ; COMAR 36.10.02.06 ; COMAR 36.10.03.02Limited Hair Stylist renewalRenewal to allow licensee to continue to provide hair services2Article - Business Occupations and Professions-§5–311.Online (Web or Mobile), Mail, In Personas400manually key in paper application data228.0Statute- Special FundFunctionality of online process to be user-friendly.falseYears2025-09-26T20:08:50.000Z2026Licensees do not want to use online portal.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:46:16.000Z75.075.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLRenewable Energy FacilityA renewable generation facility owner or operator may file an application with the Commission to become certified as a Renewable Energy Facility. The application involves submission of information regarding the generating station, include fuel type and capacity, an EIA-860 form (information about the facility), and a certificate of good standing with the appropriate state. Once certification is granted by the Commission, the facility must register with PJM EIS. Certification allows the facility to generate RECs that can be sold and used to satisfy Maryland’s renewable portfolio standard (RPS) requirements.0PUA § 7–701 through § 7–713. COMAR 20.61Mail, Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel450.0N/ANofalseIndefinite2025-09-12T18:39:51.000Z2026NoAn application for a REF certificate is available on the Commission’s website. Upon completing the application, it can be submitted to the Commission through the E-File system online or by mailing it to the docket office. Upon receipt, the Commission assigns the application to be evaluated by its technical staff. The purpose of the review is to determine several components. Among them include completeness of the application, whether the proposed facility meets the qualifications for certification, and verification of the information provided. Staff often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares its comments to either recommend or deny certification of the facility for the Commission with any additional requirements as appropriate. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. The schedule for when Administrative Meetings are held and the items on the agenda are available on the Commission’s website. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:40:22.000Z15.015.0falsePublic Service CommissionNonePSCOut-of-State Landing LicenseRequired to land seafood harvested outside of Maryland waters in Maryland1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0350.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:44:17.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z23.023.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.6-Cemetery Branch Office“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated CodeEmail, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.350.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T18:34:08.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:41:14.000Z3.03.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Dispensing Permits (DP) NewAllows a physician to dispense prescription drugs from their office.5H.O. Section 12-102(c)(2)C.; COMAR 10.32.23.04MailBPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.101050.0The Board transfers $1000.00 out of the $1050.00 fee to OCSA pursuant to H.O. 12-102.2"There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:06:26.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z111.0trueA dispensing permit requires an unannounced inspection be conducted within 6 months of issuance and at least one additional inspection during the duration of the permit. See H.O. 12-102.1 InspectionsDepartment of HealthState Board of PhysiciansMDHCertified Registered Nurse PractitionerCertificate issued to registered nurses who have graduated from a Board-approved accredited APRN program, have proof of national certification by a Board recognized national certifying body, and have met other requirements set by the Board. “Nurse practitioner” means an advanced practice registered nurse who is certified by the Board to practice as a nurse practitioner in this State.2MD Code, Health Occupations, § 8-301 MD Code, Health Occupations, § 8-302.1 COMAR 10.27.07.02 COMAR 10.27.07.04Online (Web or Mobile), Mail, In PersonCurrent IT systems used: MyLicenseOffice (MYLO), and License Application Renewal System (LARS)Manual IT tasks performed: Transferring applicant data from the various websites into the LARS document management system; Transferring the applicant data from LARS to MLO; Bulk processing on-line applicant data into MLO1050.0Health Occupations, § 8-206 Board of Nursing FundEncouraging applicants to submit all required documentation with their applications in a timely manner, increasing the number of Board staff within the Licensing, Certification, and Education departments, and upgrading the Board's licensing system.falseYears2025-10-09T18:42:00.000Z2026Processing time barriers include an outdated licensing system, pending Criminal History Records Checks (CHRCs), incomplete applications, pending school approvals, approval from the Commission on Graduates of Foreign Nursing Schools (CGFNS), if required, scheduling delays with exams, and insufficient Board staffing."Applications for initial APRN certification can be submitted by mail or in person. Applications for renewal of APRN certification can be submitted online https://mbon.maryland.gov/Pages/licensing-index.aspx, by mail, or in person."2025-12-18T19:46:43.000Z2563.02109.0falseDepartment of HealthBoard of NursingMDH"- MD Code, Health Occupations, § 8-308(c): https://govt.westlaw.com/mdc/Document/N05098160935011DF8F36E49109251D00?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)&bhcp=1 - MD Code, Health Occupations, § 8-316: https://govt.westlaw.com/mdc/Document/NA48E5400841911E8B821D34A7DCBAD54?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default) - MD Code, Criminal Procedure, § 1-209: https://govt.westlaw.com/mdc/Document/NFBD23100AF3311E9AA00C89C7F67AF74?viewType=FullText&originationContext=documenttoc&transitionType=CategoryPageItem&contextData=(sc.Default)"OTP Wholesaler LicenseThe licensee is authorized to hold OTP for sale to another person for resale, sell OTP to another person for resale, buy OTP directly from an OTP manufacturer, transport OTP in the State, store OTP in a licensed OTP storage warehouse, and sell OTP to another licensed OTP wholesaler if the Executive Director approves.1MD Code Alcoholic Beverage and Cannabis Article 16.5-205Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14250.0General Fund - Statute 16.5-213Not at this timefalseYears2025-09-22T14:24:54.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:42:49.000Z19.0103.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Civic or nonprofit organizationOrganization that process meat for human consumption no more than three times a year for 5 days or less each time1"H-G 21-305 COMAR 10.15.04.21"In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system300.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T20:34:49.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."P&L confirms information on paper application is correct in the system and approved by plan review Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z4.04.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHGeneral Discharge Permit Registrations (excluding Construction Activities and Animal Feeding Operations)Covering 10 different types of general permits: PE - This permit covers operators located in Maryland involved in the application of a pesticide that results in an eligible discharge to waters of the state. Eligible discharges include application of (1) biological pesticides or (2) chemical pesticides that leave a residue, when the pesticide application is for one of the following pesticide use patterns: Mosquito & Other Flying Insect Pest Control; Weed, Algae, and Pathogen Control; Nuisance Animal Control; and Forest Canopy Pest Control. ISW - This permit covers discharges of stormwater from industrial facilities. CM - This permit covers discharges of stormwater runoff and groundwater seepage to surface waters from surface coal mines, including active mining areas, access roads, coal reclamation areas, and associated coal storage and loading areas (tipples). This permit also covers storm water from independent tipples and coal preparation plants. MM - This permit covers mineral mines, quarries, borrow pits, and ready-mix concrete plants with wastewater discharges, as well as stormwater from asphalt plants. SE - This permit covers wastewater from seafood processing operations, including crabs, oysters, and fish; auxiliary discharges limited to non-contact cooling water, ice machine drainage, steam or cooling coil condensate, and inside crab shedding tray overflow; and storm water runoff associated with seafood processing facilities. MA - This permit covers the following discharges from a Marina, including Boat Yard and Yacht Basin: storm water runoff from establishments involved in boat maintenance; wastewater from washing of boats and engines; non-contact cooling water and condensate discharge from ice machines, refrigeration units, and other machinery; and bilge water collected and treated for discharge to waters of the state. HT - This permit covers the following discharges: treated tank bottom wastewater from petroleum storage tanks to surface waters; wastewater from the disinfection or hydrostatic testing of pipes, pipelines or tanks; wastewater from draining or flushing of fire control systems; discharges from potable water systems resulting from the overflow, flushing, disinfection, hydrostatic testing, mechanical cleaning, or dewaters in of vessels or structure used to store or convey potable water; untreated "water" in excess of 10,000 gallons per day as a monthly average from water storage or distribution systems; and storm water discharges from petroleum storage tank containment structures. SI - This permit covers discharges to surface or ground waters of overflow, drainage (drawdown), filter backwash, and cleaning water from any public or private pool or spa, including baptismal fonts. VW - This permit covers discharges of exterior vehicle washwater to groundwater from commercial and business-related vehicle washing operations. CT - This permit covers discharges to groundwater from composting toilets.0Environment Article 9-301, 302, and 323 - 332Mail, FaxETS - MDE's Enterprise Data System. Used for tracking processing and NOT for production.The applicaton is received, it's data entered into ETS, completness is determined, a final registration is issued.100100.0Clean Water FundTo improve processing, consider the following: - Streamline Applications: Implement a fully electronic permit application process with built-in validation to reduce delays caused by incomplete submissions. - Enhance Staffing: Offer more flexible starting salaries for top job candidates and provide significant bonuses or step increases for high-performing current employees. This will improve recruitment and retention, leading to more efficient processing. - Reform Public Participation: Modify public participation statutes to mandate in-person events and extend comment periods only when there is substantial public interest in a project, rather than minor interest.falseVariable2025-09-17T23:14:38.000Z2026Delays are caused by: - The applicant - I.e., time needed to get to a complete applicaton. - Limited staff means that there is a lag between complete application and when a staff permit writer can begin working the project.Submit a completed and signed application (NOI) including fee dues and any required supplimental forms of documents.2025-12-18T19:39:14.000Z1237.01354.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDEGeneral permit coverage lasts 5 years, plus any administrative extensions. A registrant's term depends on when they registered within the master permit's life.Payphone ServicePayphone service is telephone service provided using a payphone. In order to provide payphone service in Maryland, a company must register with the Commission1COMAR 20.45.06 and Public Utilities Article §§2-113, 2-121, 4-201—4-203, and 4-301Online (Web or Mobile), MailDocument Management System (DMS), Gmail, Word, Excel452500.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.NofalseYears2025-09-12T18:45:55.000Z2026NoThe Company registers to provide payphone services in Maryland. The registration form can be found on the Commission website. This form details the number of phones the applicant plans to operate, the location of the phones, the phone numbers of the phones, the carrier used to provide telephone service, and a certification that the applicant has or will receive authorization from any other appropriate local government entities or property owners.2025-12-18T19:40:22.000Z0.00.0falsePublic Service CommissionNonePSCClass 6 Manufacturer’s License - Pub-BreweryMust have a class B retail license issued by county. Allow to manufacture beer that is only sold on the restaurant premises. Limited to 2,000 barrels in a calendar year. The license holder may sell beer to a consumer for consumption off the licensed premises in a sealed refillable container.1MD Code Alcoholic Beverage and Cannabis Article 2-208Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant14500.0General Fund - Statute 3-107Not at this timefalseYears2025-09-19T18:49:18.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:01.000Z12.096.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Wildlife Damage Control Permit - AssistantThis permit is required for any state resident that intends to control wildlife on property that is not owned by the permit holder. The Assistant level of this permit is inteded for support staff of a commercial operation.0NR 10-908, COMAR 08.03.15Email, Mail, In PersonDatabase on DNR network drive/server, Adobe, Microsoft productsPayments are entered into a log sheet on a network drive. Digital payment receipts are emailed. Applications/Renewal forms and supporting documents are scanned, manipulated with Adobe, and stored on a secure network drive. Permits are created/renewed in our Wildlife Permits database, mailed, and attached to original pdf. Authorization for bats to be listed a species is captured with Google forms affadavit. Digital reporting is offered through a Survey123 format but is not required. Paper report forms are also available. Customer progress is tracked through a Google drive sheet with limited viewers.1425.0Wildlife Management and Protection FundMerging into the new licensing system will allow for digital payments and prevent applicants from applying without the required documentation.falseVariable2025-09-27T03:40:22.000Z2026Some applicants apply without the required documentationApplications are accepted in-person or mailed to headquarters for check/money order processing. Applications may also be emailed to wildlifepermits.dnr@maryland.gov. Payments may also be received through the DNR Store online.2025-12-18T19:50:32.000Z30.030.0trueRequires an examination that is administered through a Google form.Department of Natural ResourcesWildlife and Heritage ServiceDNRThe day they are issued through December 31 (not to exceed 1 year)Certified Associate Counselor-Alcohol and DrugAn individual shall provide alcohol and drug counseling and provide supervision, if they request to be Board Approved. This individual has satisfied the Board's requirements regarding a Bachelor's degree in related field as well as satisfactory clinical hours.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.03 (Alcohol and Drug Counselors – Requirements and Supervision).In Person, MailNo dedicated licensing portal. Applications are processed manually. Staff use the Board’s internal database and office software (Word/Excel) to log and update records.staff manually receive and log paper applications, review transcripts and supervision forms, verify CHRC results, and prepare complete files for Board review.6075.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is established by statute and supports the Board’s operations, including licensing, compliance, and administration.Electronic submission of coursework and supervision forms, integration with CJIS for faster CHRC reporting, increased staffing during peak application cycles, and timely appointment of Board members to ensure quorum would improve timeliness.falseYears2025-09-24T23:47:56.000Z2026Delays in CHRC results, incomplete paper applications, and manual verification of transcripts and supervision hours slow down processing. Limited staffing and Board quorum requirements also contribute to delays.Applications are submitted in hard copy to the Board. Staff manually review the application for completeness, verify official transcripts and coursework in alcohol and drug counseling, confirm supervised clinical experience, and match CHRC results to the applicant’s file. The applicant must complete the Maryland Law Assessment (MLA). Once all requirements are met, staff prepare the file for Board review. Upon approval, the CAC-AD credential is issued and records updated manually.2025-12-18T19:39:17.000Z191.053.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHAnnotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-501 and 17-501.1. These provisions authorize the Board to deny certification to applicants convicted of or pleading guilty or nolo contendere to a felony or a crime of moral turpitude, based on the applicant’s CHRC.Sewage Sludge Utilization Permit (Transportation)Sewage sludge utilization permit to transport sewage sludge from one facility to another.10Title 9, Subtitle 2 of the Environment ArticleMail, EmailElectronic Tracking System (ETS)Review application and documentation; email generated if application is not complete; payment needs to be verified.12045.0Clean Water FundOnline submittal of application and reports.falseYears2025-09-16T16:16:37.000Z2026Submittal of application fee.Submit application with supporting documentation and application fee.2025-12-18T19:43:35.000Z80.062.0falseDepartment of the EnvironmentLand and Materials AdministrationMDEPerfusionists RenewalsFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5E-13; COMAR 10.32.20.10Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10247.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:28:41.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:41:11.000Z1.0falseDepartment of HealthState Board of PhysiciansMDHTargeted Case Management for Children and Adolescents Certificate of ApprovalTargeted Case Management (TCM) providers, also referred to as Care Coordination Organizations (CCOs), are selected by the Local Behavioral Health Authorities (LBHAs), which act as the Department’s designee. Each LBHA conducts a competitive procurement process to identify TCM providers within its jurisdiction, culminating in the execution of a contract with one or more selected providers to deliver TCM services locally. Following this, LBHAs conduct annual site monitoring visits of the contracted TCM providers and submit audit summaries to the Behavioral Health Administration (BHA). BHA reviews these audit summaries to determine whether a provider is eligible to receive a certificate of approval. A certificate of approval indicates that the provider is in compliance with COMAR 10.90.89 and 10.90.90. If the audit findings reveal non-compliance, BHA issues a provisional certificate of approval which gives the CCO 90 days to take corrective action. The LBHA then conducts a follow-up site visit within 90 days of the initial audit to assess whether corrective actions have been implemented. If compliance has been achieved, BHA issues a certificate of approval valid for one year. If compliance has not been demonstrated, BHA issues another provisional certificate for a 90-day period, after which the LBHA conducts an additional review to determine if the provider has made the necessary improvements.1COMAR 10.09.89 & 10.09.90Otherword documentWord documents that the LBHA completes and BHA reviews. Outcomes of site visit are captured in a google sheet300.0N/AnofalseYears2025-09-18T19:22:20.000Z2026noCCOs need to have a contract with the LBHA to be eligible to recieve a certificate2025-12-18T19:45:27.000Z0.020.0truethe local behavioral health authority conducts the site visitsDepartment of HealthBehavioral Health Administration (BHA)MDHThe CCos are serving children and adoescents. CCO staff are required to have a criminal history clear of any convictions.Direct Delivery Permitentitled to deliver alcoholic beverages manufactured by the holder to a personal consumer who is at least 21 years of age, or another individual at least 21 years of age who is designated by the purchaser and physically present to receive the container of conspicuously labeled and commercially sealed alcohol. Deliveries must be made by employees of the permit holder in accordance with all State of Maryland laws and regulations.1MD Code Alcoholic Beverage and Cannabis Article Senate Bill 1041/CH 918Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant3200.0General Fund - Statute 3-107Not at this timefalseYears2025-09-22T13:30:05.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z13.016.0falseAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Stable NameAllows an individual to list ownership of a horse under an assumed name109.10.01.25In Person, Mail, Emailas400manually key in paper application data10.0n/aN/AfalseYears2025-09-26T18:02:33.000Z2026N/AApplication given to license office to process2025-12-18T19:40:15.000Z1139.01139.0falseDepartment of LaborDivision of RacingDoLBusiness Regulation article 11-210 Criminal Justice Information SystemNonresident Trout StampRequired for nonresidents to fish for trout1NR 4-614Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)010.0Fisheries Management and Protection FundNo.trueYears2025-10-01T09:39:53.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z19911.019911.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Risk Retention GroupAuthorizes liability insurance companies owned by its members to do business in Maryland.0Insurance Article §§ 25-102 and 25-103.MailN/A.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.2125.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:47:19.000Z2026Application tracking involves manual data entry.Scan paper applications; Create a folder and upload into the H Drive for review; Enter information into excel tracking2025-12-18T19:40:11.000Z5.05.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Biannually, July1.Temporary ProducerA temporary license to act as an insurance producer.15Insurance Article §10-120Mail, In Person, Online (Web or Mobile)99% of applications are submitted online at nipr.com. The National Insurance Producer Registry (NIPR) was established to create a one-stop-shop for producer licensing.Applications accepted using online system (NIPR) require manual tasks when background questions are answered ""Yes"" and required bond documentation must be verified. Paper applicants must be manually keyed in.1027.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.Increasing staff with permissions to approve licenses. Implement technical solution to receive instant Child Support status, CJIS and FBI results.falseMonths2025-09-24T18:12:36.000Z2026Increasing the number of staff with higher grade levels so that they can be assigned higher level work and be able to distribute certain approval permissions among more staff.Applications accepted using online system (NIPR) require manual tasks when background questions are answered Yes and required bond documentation must be verified.2025-12-18T19:54:26.000Z1.01.0trueFor approvals, none. Denials require investigations handled by our Fraud and Enforcement Unit. Final determination may be made by our Hearings UnitMaryland Insurance AdministrationNoneMIACOMAR 31.03.12Bingo Sponsored Principal (Form 3003)"An Instant Bingo Facility Principal Employee as: an individual who manages a licensee, or otherwise exercises control over an instant bingo function of a licensee."5Crim. Law § 12-301.1(c); COMAR 36.07.02.13HOnline (Web or Mobile)An Agency owned eLicensing systemManual Review of Application Items including: CJIS and FBI fingerprint results, Experian, Accurint, SDAT, Dunn & Bradstreet, PACER, CCU, Maryland Tax Liens via Maryland Judiciary2701250.0Education Trust FundCurrently if an individual is out of state, he/she must submit fingerprint cards. These cards takes about 3 weeks to receive results. If we had the ability to communicate with LiveScan machines outside of our agency and state, we could achieve a consistent approval rate between in state and out of state applicants.falseYears2025-09-18T13:01:42.000Z2026Delays sometimes happen when the agency must rely on applicants or other agencies/ governmental units to share information such as CJIS, FBI, Comptroller, other regulatory agencies from other states etc.The elicensing system manages the flow of the application through staff review and approval. Once the applicant passes a background investigation they must be approved by the MLGCC.2025-12-18T19:42:48.000Z0.00.0falseState Lottery and Gaming Control AgencyNoneMLGCACOMAR 36.07.02.13H; COMAR 36.07.02.01F(2)Center for recreation and communityAllows a youth camp to apply to obtain a certificate or letter of compliance to operating a youth camp in Maryland0COMAR 10.16.06Online (Web or Mobile), Mail, In PersonSalesforceInspection IAW COMAR 10.16.06- review of documents and issuance of permit60665.0General FundITfalseVariable2025-09-24T17:20:00.000Z2026ITEnter additional information in salesforce -verify documents , review CJIS - verify payment- onsitre visit to comply with COMAR 10.16.062025-12-18T19:54:08.000Z240.0240.0trueSite visit for compliance with COMAR 10.16.06 -upload missing documents review CJISDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.16.06.21Depending on the request from applicant for operating periodMoney Transmitter LicenseAllows a person to engage in the business of selling or issuing payment instruments or prepaid access or receiving currency, funds, or other value that substitutes for currency and transferring currency, funds, or other value that substitutes for currency to another person or a location within or outside the United States by any means, including electronically, through the Internet, through a mobile application, through a network of persons, or through an informal value transfer system.1Financial Institutions §12-405Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.602000.0Allocated to Non-Depository Special Fund per statute.Agency participates in application processing through the Multistate MSB Licensing Agreement. Under this agreement, an applicant who applies for licensure to multiple states simultaneously will have its application reviewed initially by only a single state; that state will certify that the applicant meets the requirements that are common to all states, with other states then reviewing only their unique, state-specific requirements.falseYears2025-09-23T18:44:44.000Z2026Applicant engagement--applicants do not always submit required documents promptly. Additionally, innovations in the transfer of money and cryptocurrency mean that the agency is frequently required to address and analyze new and unique business models.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z37.025.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants are required to provide a criminal history record. A license application could be denied if the applicant has been convicted of a felony or a misdemeanor that relates to the applicant's fitness to act as a money transmitter.jonah crab permitRequired to commercially harvest jonah crab1COMAR 08.02.08.06Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)00.0Fisheries Research and Development FundNo.trueYears2025-10-01T11:08:15.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z13.013.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Senior CosmetologistAllows licensee to instruct and sponsor an apprentice2Article - Business Occupations and Professions-§5–101.Online (Web or Mobile), Email, In Personas400manually key in paper application data228.0Statute- Special Fundn/afalseYears2025-09-26T15:52:03.000Z2026Yes, one of the testing vendor factors is the timing and reliability of data delivery. While we typically receive test-taker data files one business day after the exam, there are occasions when the information does not come through correctly in the transmission.Web application, paper application or an individual may bring the application or associated fee to the building in person.2025-12-18T19:45:52.000Z3000.03000.0trueA theory exam is required, the registration number for the applicant is provided upon successful completion of the exam-Board of Cosmetologists.Department of LaborDivision of Occupational and Professional Licensing (O&P)DoLLimited Hospice Care Programs LicenseInitial Fy240HG § 19-905 COMAR 10.07.21.03Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements900.0N/ANo changes to the process from FY23falseIndefinite2025-09-25T15:39:48.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHCOMAR 10.07.21.04D(1)Non-ExpiringAffiliated Insurance Producer - Mortgage Loan Originator LicenseAllows a person who is a licensed insurance producer in good standing under § 10-103 of the Insurance Article to take a mortgage loan application or offer or negotiate the terms of a mortgage loan on behalf of a financial institution controlled by the insurer by whom the applicant is employed or by a lender who originates loans only on behalf of such a financial institution.1Financial Institutions §11-605Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.60700.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T20:29:43.000Z2026No. There are currently no lenders employing AIP-MLOs.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z18.00.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants must provide a criminal history record. Agency is prohibited by Financial Institutions §11-605 from approving an application if the applicant has been convicted of, or pled guilty or nolo contendere to, a felony in a domestic, foreign, or military court: (i) During the 7-year period immediately preceding the date of the application for licensing; or (ii) At any time preceding the date of application, if the felony involved an act of fraud, dishonesty, a breach of trust, or money laundering.Limited Fishing Guides License - ResidentRequired for residents guiding recreational fishing anglers on their own vessels or by foot in non-tidal waters1NR 4-210Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)050.0Fisheries Management and Protection FundNo.trueYears2025-10-01T09:30:06.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z20.020.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Hospitals within Correctional Facilities (HCF) LicenseInitial License FY240HG § 19-320 COMAR 10.07.12.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements1500.0N/ANo changes to the process from FY23falseIndefinite2025-09-25T15:49:04.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHN/APharmacy Services Administrative OrgAuthorizes Company seeking to act as pharmacy services administrative organization.0Insurance Article §§15-2002MailApplications are scanned and added into the MIA's shared drive, then a ticket is created in Zendesk for correspondence and tracking.Perform completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.21500.0Collection of fees goes to the Insurance Regulation Fund - Insurance Article §2-505.The MIA will implement Sales Force which will include a portal for the applicant to enter application information and make tracking more efficient.falseVariable2025-09-25T15:42:24.000Z2026Application tracking involves manual data entry.MIA staff downloads applications from the Online portal, then create a folder and upload into the Agency Shared Drive. A ticket is then created in Zendesk for correspondence and tracking.2025-12-18T19:45:55.000Z0.00.0trueThe Financial Regulation Division performs completeness review; Analyze financial statements for regulatory compliance; Issue Approvals.Maryland Insurance AdministrationNoneMIAExpires Biannually, October 1.44-Pet Cemetery LLC“Cemetery” means land used or to be used for interment.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3200.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T16:04:32.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:52.000Z0.00.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Nontidal Wetlands (Nontidal Wetlands Permits, Letters of Authorization, Regional Letters of Authorization,) and Nontidal Waterway and 100-Year Floodplain, and Permit to Construct or Change Conduits, Pipes, or Other Devices Pertaining to Potomac River (Nontidal Waterway Permits, Authorizations to Proceed, Regional Letters of Authorization *number includes Stream Restoration Authorizations/Permits (MAJOR)This permit (Nontidal wetlands) is required for any activity that alters a nontidal wetland or its 25-foot buffer. The 25-foot buffer is expanded to 100-feet for wetlands of special State concern as defined in COMAR 26.23.06. Applicants are required to demonstrate that proposed impacts to nontidal wetlands are Is there a fee? necessary and unavoidable. The application review process first assesses the project need, and then whether impacts can be avoided. For impacts that cannot be avoided, opportunities for minimization of impacts are evaluated. An alternatives analysis is required for major projects may be required as part of this process. Mitigation is required for all authorized impacts. Wetland mitigation monitoring is required and will extend beyond construction of an approved mitigation project. This permit (waterway construction) is required for any activity that alters the course, current, or cross-section of a nontidal stream or body of water, including the 100-year floodplain. Activities are evaluated for impacts on the floodplain, public safety and welfare, and natural resources. An engineering analysis is required for bridges, culverts, filling, and other construction. Generally, minor projects involve permanent impacts of less than 5,000 square feet to nontidal wetlands, or less than one acre of isolated nontidal wetlands. These projects do not require an alternative site analysis, public notice or mitigation by the applicant.5NTW: STATE: Environment Article Title 5, Subtitle 5-901 through 5-91, COMAR 26.23. Waterway: STATE: Environment Article, §§1-404, 5-501—514, Annotated Code of Maryland; COMAR 26.17.04MailETSThe application information is manually entered into the Environmental Tracking System (ETS) database365980.0Fees placed into the Wetlands & Waterway Program Fund: Fees set in statute Env. Art. 5-203.1Online application submission with integrated review and coordination among resource agencies: Provide user-friendly online tools and guidance to assist applicants complete applications accurately and fully.falseYears2025-09-17T22:42:25.000Z2026Delays from Incomplete applications and applicant not addessing comments in a timely manner. Coordination with resource agenciesapplicants submits a Joint Permit Application (JPA) by mail with seven copies for distribution to relevant resource agencies and the U.S. Army Corps of Engineers, if applicable. All payments (checks only) should be sent directly to Fiscal at the PO Box listed on the application.2025-12-18T19:39:22.000Z87.038.0trueField visit neededDepartment of the EnvironmentWater and Science Administration (WSA)MDEPT RenewalFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5C-14; COMAR 10.32.06.07Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10176.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:39:06.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z3.0falseDepartment of HealthState Board of PhysiciansMDHBoiler/Pressure Vessel Certification - Half Day InspectionAfter completion of a passing inspection, a certificate of operation is issued.0Public Safety 12-909 and COMAR 09.12.01.15EmailEmailEntering information received via email1250.0Fee goes into the General Fund by statuteThere is no way to speed the process. Once a unit is registered, it is given a registration number immediately and scheduled for inspection immediately. This process is completed same day or next business day.falseVariable2025-09-26T15:12:59.000Z2026There are no hinderances in the ability to process these certificates.Registering a new object is done by email and scheduled the same day or next day. State inspections are done by email or phone.2025-12-18T19:45:39.000Z4750.0trueYes, it requires a National Boiler Board certification and a Special Boiler Inspector Commissioning issued by the Chief Boiler Inspector every two years.Department of LaborDivision of Labor and Industry (DLI)DoL1 year on some objects, others can last up to 2 yearsPharmacy Intern - StudentLicense for pharmacy students to practice as a pharmacy intern in the State of Maryland.1COMAR 10.34.38In Person, MailMyLicense OfficeMail in paper application.145.0Revenue is allocated to next year's fiscal budget.Online applications.falseYears2025-10-14T19:02:42.000Z2026NoApplication is processed through lockbox, then reach the data integrity group who enters all information into the system. Once in the system the licensing specialist reviews the applications and issues a license. Data integrity then prints the license and mails it out to the applicant.2025-12-18T19:51:39.000Z218.0172.0falseDepartment of HealthBoard of PharmacyMDHSenior Center Plus CertificationThe Senior Center Plus Program is a supervised day program for the frail senior in a nonresidential setting, which meets the Maryland Department of Aging requirements. These certificates are required when operating a Senior Center Plus in accordance with COMAR 10.09.542COMAR 10.09.54Email, MailApplications are received by email and are processed manually using Google suites and Microsoft suites.Applications are submitted by mail and manually reviewed by the Program Manager. The Program Manager evaluates the application and supporting documents to determine eligibility. Once approved, a certificate is generated and sent to the provider by both mail and email.280.0N/AHaving a technology based system for application submission, processing and tracking data would help to make the process more efficient and would likely reduce the time it takes to process applications especially renewal applications.falseYears2025-09-17T18:50:14.000Z2026Verification of staffing levels makes it difficult to process applications for certifications on a consistent timeline.Applications for certification are emailed to the Senior Center Program Manager.2025-12-18T19:43:44.000Z11.011.0trueMaryland Department of Health staff conduct an initial site visit and monitoring to ensure compliance with program requirements.Department of AgingNoneMDoAMaryland Board for Professional Land SurveyorsThe Board for Professional Land Surveyors qualifies and licenses individuals seeking licensure and issues permits to business entities through which land surveying is practiced. The Board regulates the practice of surveying under the provisions of Business Occupations and Professions Article, Annotated Code of Maryland, Title 15, and the Code of Maryland Regulations, Title 9, Subtitle 13. The Board investigates complaints against licensees, as well as complaints related to unlicensed practice. The Board may issue a reprimand, suspend or revoke a license or permit, and/or impose fines.2Title 15, Business Occupations and Professions, Annotated Code of Maryland. COMAR Title 15, Business Occupations and Professions, Annotated Code of Maryland Sutitle 13, Code of Ethics for the Practice of Professional Land Surveying and Property Line SurveyingOnline (Web or Mobile), Email, Mail, In PersonAS/400 (Application System/400) DOS -IBM system.Although gradually diminishing over time, there are still some applications received that have to be manually uploaded to the AS400 system. We have made a link available on our website for applicants to upload any files needed.3086.0All fees are allocated to the Professional Licensing Design Boards' Fund. Maryland Design Boards Group has agreed to average their direct and indirect expenses, based on the calculation costs performed by the Secretary of Labor in consultation with the design boards. Design Boards: Board of Architects, Certified Interior Designers, Board of Landscape Architects, Professional Land Surveyors, Professional Engineers.Providing year-round examination of state-specific examinations for land surveying licenses.falseYears2025-09-25T01:19:56.000Z2026Providing year-round examination of state-specific examinations for land surveying licenses.Candidates to take the National Professional Land Surveyors exams (PLS), must have a minimum of 4 years of practical experience. All pathways to licensure require successful completion of the 2-part exam, plus a state-specific exam on Maryland laws and topography, which governs land surveying in the State.2025-12-18T19:41:11.000Z22.013.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLTitle 15, Business Occupations and Professions, Annotated Code of Maryland. and Title 09 MARYLAND DEPARTMENT OF LABOR, Subtitle 13 Board for Professional Land Surveyors, Chapter 01 Code of Ethics for the Practice of Professional Land Surveying and Property Line Surveying.The Board is currently exploring making an electronic on-demand exam available year-round and phasing out the paper-based exams, which are only offered during the annual spring-fall testing windows.34-Crematory Operator“Registered crematory operator” means an individual registered to operate a crematory as a sole proprietor or on behalf of a sole proprietor or permit holder.2Statue: Title 5. §5-204. Powers and duties of Director, §5-305. Cemetery Oversight Fund. Maryland Business Regulation, Annotated Code.Email, Mail, In PersonAS400IT System-our entire licensing process which may have a few features of online (such as online payments and emailing of applicants and permits/registrations) is totally done manually. Staffing levels-unfortunately, I have been without a full-time licensing specialist for over a year.3300.0Statue. Special Fund-Cemetery Oversight Fund - §5-205IT Systems-if state of the art systems are obtained, the entire permit/registration process could become a paperless one. In turn it would increase productivity and reduce expenses (paper, printer and manpower in certain situations).falseYears2025-09-26T14:58:10.000Z2026IT-making the entire permit/registration process online to include PDF printable permits/registrations. Staffing levels-HR to render a determination on either a return to work date or a full release from employment that would allow for the position to be filled.Forms accepted: In-person, email and mail. Since COVID, the office accepts emailed applications. Mailed and in-person applications have been very limited.2025-12-18T19:45:39.000Z15.015.0falseDepartment of LaborDivision of Occupational and Professional Licensing (O&P)DoLStatue. §5-310.Denial, Suspension, and Revocation.Shellfish: Shucking, packing, or repacking plantMD License and Interstate Shipper Certification to operate a shellfish (oysters, clams, mussels) shucking, packing or re-packing operation1"HG 21-305 COMAR 10.15.04; COMAR 10.15.07"Mail, In PersonPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." "Along with a fully functional and comprehensive database that allows for online payments, additional qualified personnel, and additional equipment/software needed to review architectural drawings, the Office of Food Protection (OFP) would benefit most from a cohesive system allowing the scheduling and tracking of various local, county, and state authorities’ inspections and permitting/licensing. Often, the delay issuing a license or a license renewal is not incumbent on any action of OFP; instead, it is due to the licensee not having all of the necessary local or county permits/inspections/etc. completed. These can include: Use and Occupancy permit; Fire marshal’s inspection and permit; Applicable local permits from the Local Health Department; building authority, or other authorities (which vary by jurisdiction), etc. When a planned site visit is necessary to issue a license, the absence of another authority’s permit may add significant delay, particularly if those other authorities require changes that OFP may have to subsequently re-inspect. A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T21:10:30.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant.2025-12-18T19:54:37.000Z38.038.0trueYes, a pre-operational/certification inspection is conducted by a Licensed Environmental Health Specialist (LEHS) who is also a Standardized Shellfish Inspector (SSI) to confirm compliance with regulations prior to license issuance.Department of HealthPublic Health Administration (PHA)MDHHome Health Agencies (HHA) LicenseSFY 2024 - Initial License0HG § 19-405, COMAR 10.07.10.05Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements.1500.0N/ANo changes to the process from FY23.falseIndefinite2025-09-25T18:37:49.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:40:25.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon-ExpiringPrevention and PromotionAllows Overdose Response Programs (ORPs) to get certified with the state of Maryland so that they can provide Overdose Education and Naloxone Distribution (OEND) in the state.6COMAR 10.47.08Online (Web or Mobile)Cognito60.0No revenue is generated from this.NonefalseDays2025-09-22T18:03:09.000Z2026Sometimes if the applicant is delayed in responding to any follow up questions on their application.Folks submit an application in our online Cognito form, the application gets reviewed to ensure it meets all the requirements, then once approved the applicant becomes an official Overdose Response Program (ORP). They will do their kickoff call training with the ORP coordinator and then the applicant can begin to provide Overdose Education and Distribute Naloxone in the community.2025-12-18T19:42:49.000Z139.0139.0falseDepartment of HealthBehavioral Health Administration (BHA)MDHRadiation Therapists ReinstatementFor practitioners who allowed their license to expire and wish to reactivate their license to practice in Maryland2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10150.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:44:46.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z8.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. 14–5B–10Was paper, now onlineOccupational Program Completion CertificatesThe Occupational/CTE (Career and Technical Education) Training Program in Correctional Education provides trades training aligned with Maryland State Department of Education (MSDE) and United States Department of Education (USDE) requirements, with each program totaling at a minimum 600 hours. Some of the trades offered include barber stylist (900 hours), graphic arts and design, electrical wiring, HVAC, auto body repair, automotive service technology, architectural CAD design, roofing/carpentry, warehouse/distribution, computer technology, and Certified Peer Recovery Specialist training. Many of these completions are considered equivalent to a pre-apprenticeship in the labor market. A full list of occupational programs can be found here: https://drive.google.com/file/d/1fXLdOombbXyecRNsTbNogVv6HHxdllNs/view?usp=drive_link0COMAR 13A.04.02.03In Personn/aManually enter data100.0n/aStaff may be able to process certificates in 5 business days with current staffing levels if this were a requirement, however, we believe that 10 business days is in line with what is needed for our participants.falseIndefinite2025-09-26T14:09:08.000Z2026Staff are currently able to process these forms in a timely manner with no hindrances. The only timeline is the requirements for the entities to meet the criteria for receiving the certificate. Once those requirements are met, staff are able to process within 10 business days. Decreases in staffing could impact the ability to process certificates within that timeframe.Student completes 600 hours and then data is entered into system2025-12-18T19:45:39.000Z426.0756.0falseDepartment of LaborDivision of Workforce Development and Adult LearningDoLCardiac Rescue Technician (CRT)License to provide advanced life support care as a cardiac rescue technician.2COMAR 30.02.02.03Online (Web or Mobile)Image TrendMIEMSS staff finalize and audit applications.50.0no fund collected.nofalseYears2025-09-16T16:11:51.000Z2026noWe no longer license new CRTs. Existing CRTs may relicense through our website.2025-12-18T19:43:35.000Z0.00.0falseMaryland Institute for Emergency Medical Services SystemsNoneMIEMSSCOMAR 30.02.02Non-Beverage “E” PermitThis permit is the same as the Non-Beverage "C" permit, except that it is for non-commercial purposes and will be issued gratis to any publicly supported hospital, governmental or municipal institution, educational Institution or charitable organization.0MD Code Alcoholic Beverage and Cannabis Article 2-164Online (Web or Mobile), MailOneStop and Salesforce are used to receive the application, process it, generate the certificate, and send it to the applicant140.0General Fund - Statute 3-107Not at this timefalseIndefinite2025-09-22T14:01:05.000Z2026Not at this timeApplications are primarily received via OneStop and processed in Salesforce. License and permit certificates are emailed to applicant instantly after issuance.2025-12-18T19:46:13.000Z4.04.0trueYes, an on-site inspection of the proposed licensed premises is conducted by an ATCC Trade Practice InvestigatorAlcohol Tobacco and Cannabis CommissionNoneATCCThe Executive Director shall deny a license application if a person is deemed unfit or for other reasons that the Executive Director considers sufficient. 3-202Our agency moved to OneStop on June 11th 2025Does not expireDeer Bow Hunting License - NonresidentThis stamp is required of all non-resident hunters in order to hunt deer during the Maryland deer archery season.0NR 10-301Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)025.0Wildlife Management and Protection FundNotrueVariable2025-09-27T02:31:01.000Z2026NoApplications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:27.000Z12102.012102.0trueRequires a one-time hunter safety course taught by the Natural Resources Police Hunter Safety Program or an approved hunter safety course from another state. Hunters who held a hunting license prior to July 1, 1977 or hunted on private property prior to July 1, 1977 are exempt from the safety course requirement.Department of Natural ResourcesWildlife and Heritage ServiceDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.The day they are issued through the next July 31 (not to exceed 1 year)Debt Management Services LicenseAllows a person to receive funds periodically from a consumer under an agreement with the consumer for the purpose of distributing the funds among the consumer's creditors in full or partial payment of the consumer's debts.1Financial Institutions §12-906Online (Web or Mobile)Nationwide Multistate Licensing System (NMLS), owned and managed by State Regulatory Registry LLC, a subsidiary of the Conference of State Bank Supervisors. NMLS allows for all application submission and processing, as well as storage of license records.603000.0Allocated to Non-Depository Special Fund per statute.NofalseYears2025-09-23T18:25:47.000Z2026Applicant engagement--applicants do not always submit required documents promptly.Applications are submitted and processed online through the Nationwide Multistate Licensing System (NMLS).2025-12-18T19:46:45.000Z0.00.0falseDepartment of LaborOffice of Financial RegulationDoLApplicants are required to provide a criminal history record through NMLS. A license may be denied if the applicant has been convicted of a felony or misdemeanor that indicates that the applicant is unfit to provide debt management services.Radiation Therapists RenewalFor practitioners who intend to continue practicing in Maryland.2H.O. Section 14-5B-12; COMAR 10.32.10.13Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10161.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:43:38.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z379.0falseDepartment of HealthState Board of PhysiciansMDHErosion/Sediment Control and Stormwater Management Plan Approval for State and Federal ApplicantsThis approval is for projects undertaken by a State or Federal agency or local government agencies that disturb 5000 square feet or more or 100 cubic yards or more of earth; or will impact an existing storm water management facility or storm drain.3Sediment Control: Environment Article, Title 4, Subtitle 1; Stormwater Management: Environment Article, Title 4, Subtitle 2EmailAccess3650.0N/AA comprehensive ETS enterprise system that meets the program's needs could also meet the needs of this survey.falseYears2025-09-17T22:30:57.000Z2026Antiquated database structureOn-line Guidance provided on MDE's Website2025-12-18T19:44:17.000Z157.0141.0falseDepartment of the EnvironmentWater and Science Administration (WSA)MDELibrary Associate CertificationPublic Library Associates have a unique role in the Maryland public library ecosystem. The Library Associate Training Institute program ensures that all public library staff designated as Library Associates (library staff members with bachelor's degrees) are equipped with specified education and skills to provide a high level of professional service. Certification and continuing education requirements are one way to ensure that customers receive the same level of quality customer service at any library in the state and use all the resources available to them and to keep current on trends in library service. LATI certification is required for all Library Associates in Maryland to participate in the Maryland State Teacher's pension.014.38.01.02 https://dsd.maryland.gov/regulations/Pages/14.38.01.02.aspxEmailGoogle mail, AdobeThe coordinator of the Library Associate Training Institute (LATI) sends applications to MSLA. The Director of MSLA's Public Libraries and State Networking Branch then reviews the applications and approves them via Adobe Sign. If an applicant is accepted, a certificate is drawn up and signed by the LATI coordinator and the Agency Head.10.0N/AWhite-listing certain “gmail.com” accounts would allow for streamlining the process of communication around certification issues.falseVariable2025-10-17T16:33:50.000Z2026Limitations presented by security protocols to the State Google Drive means that MSLA must take the additional step of emailing potentially sensitive documents.Submitted via email by library system staff development coordinator (or proxy) to Library Associate Training Institute (LATI) coordinator who vets then sends to the Director of the Public Libraries and State Networking Branch (PLSNB) of the Maryland State Library Agency. The Director then reviews the applications and approves them via Adobe Sign. If an applicant is accepted, a certificate is drawn up and signed by the LATI coordinator and the Agency Head.2025-12-18T19:54:26.000Z93.093.0falseMaryland State Library AgencyNoneMSLA2 years to get original certification; 5 year renewal periodsApplication Counselor CertificationCertified Application Counselor certificate - Training requirements to be a Certified Application Counselor though MHBE. Certified Application Counselors are individuals trained provide information to consumers and to help facilitate consumer enrollment in health insurance and insurance affordability programs through the Marketplace. Application counselors must renew their certification every two years. There is nowhere on this form to indicate new vs renewal applications so the answers to Q4-5 are combined figures.2COMAR 14.35.13.05Online (Web or Mobile)Salesforce50.0N/AnofalseYears2025-09-19T17:45:45.000Z2026NoThe application must be submitted in Salesforce: https://mhbe.force.com/training/CustomCommunityLogin. Application must be submitted in Salesforce along with Application Counselor Attestation document. Upon approval of application, access is given to training. Upon completion of training, up to 3 exam attempts may be taken to obtain a passing score. Once exam is passed, certification is finalized. Applications are reviewed to ensure that they're complete, that the applicant is over 18 years old, that they are employed by or otherwise engaged with a current Application Counselor Program and that there is a signed attestation document attached. Application is manually reviewed by Program Manager, then approved, and an email sent.2025-12-18T19:46:01.000Z121.0120.0falseMaryland Health Benefit ExchangeNoneMHBEBakery plantLicense to operate a food manufacturing plant in Maryland.1Health-Occupations 21-101(i)In Person, MailPermits & Licenses Database (web-based)Permits & Licensing admin enters application and payment in system30150.0Revenue goes to State general funds"Along with the database challenges previously discussed, two significant roadblocks exist for the Office of Food Protection (OFP) to review applications and perform inspections: 1) the number of qualified personnel and 2) technological challenges. The review of applications requires specific technical knowledge to complete. The majority of reviews and inspections require personnel licensed in the State as Environmental Health Specialists, Sanitarians, or engineers. These specialized workers are in short supply, and the lack of appropriate personnel is one of the reasons for increased time to review applications and perform on-site inspections. Reviewing architectural drawings and building plans is also part of the licensing process. OFP does not have the proper technology or software to view these types of technical documents digitally. This means that an applicant must provide physical copies of the plans for all but the simplest construction projects, as it is otherwise not possible to perform the required review of such large schematics. Specialized software and appropriate hardware (e.g. larger monitors intended for this task) would allow more plans to be reviewed digitally; this would eliminate the time and coordination required to receive, review, and return sets of physical plans. Not only would this eliminate the time and cost of providing the physical plans, but also streamline and simplify the application process by allowing for something as simple as providing a Dropbox link or file upload to provide any and all schematic drawings, rather than bringing or sending the physically huge drawings however far it takes for a given company to reach the office doing the review." A universal system for both State and county processes for tracking inspection schedules, inspection results, permit/license issuing, and permit/license renewal would save a significant amount of time currently spent on redundant or unnecessary work (ex: time reviewing work, travel time, following-up on missing permits, and associated miscellaneous administrative tasks)."falseYears2025-09-24T17:24:56.000Z2026"Office of Food Protection (OFP) had a single database produced in-house ~10 years ago. Since the MDH network incident, a number of parts of the database are no longer usable, meaning that the OFP now uses four disparate systems to track applications, payments, licenses and permits, and inspections. None of the systems can be integrated with the others. Additionally, OFP cannot accept payments online, and payments must be made by check or money order. Because of these factors, tracking a given entity’s records (what has been/needs to be paid, permit/license information, applications, inspection results, communications, plan reviews, etc), finding information necessary to issue or renew a license within these systems, etc. all takes a significant amount of time given the lack of coordination between the software. Additionally, the required information is entered manually by a single employee. All of this takes a significant number of working hours to perform, and greatly extends the amount of time necessary to complete any given task. Having an ""off the shelf"" system would greatly reduce the time required to complete licensing/permitting. Essential functions of this system would include: 1) Allowing for online payments; 2) Housing all relevant data (payment and contact information, completed application, license/permit and inspection histories, renewal/expiration dates, notes on incoming and outgoing communications, etc.) in one system; 3) Generating statistics and reports, e.g. tracking process and response times; and 4) Automating or semi-automating renewal reminders and other notifications. Having a comprehensive database would also improve customer service by allowing automation or semi-automation of renewal reminders and other notifications."P&L receives notification that the plan review is “Approved” triggering a permit/license application and invoice Facility submits application with payment P&L confirms information on paper application is correct in the system and approved by plan review Payment is processed (by P&L staff- Yulanda), status changed to “Paid” Application status is changed to “Approved” Approval triggers permit/license generation and notification to P&L P&L prints and mails permit to applicant. Change status to “Issued”2025-12-18T19:54:08.000Z48.048.0trueYes, a preopening inspection is conducted by a Licensed Environmental Health Specialist (LEHS) to confirm compliance with regulations before accepting an application for licensure.Department of HealthPublic Health Administration (PHA)MDHHospitals within Correctional Facilities (HCF) LicenseInitial License FY230HG § 19-320 COMAR 10.07.12.04Online (Web or Mobile)SmartsheetReview documents to determine compliance with licensure requirements2700.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:47:17.000Z2026N/ASmartsheet Review documents to determine compliance with licensure requirements2025-12-18T19:46:50.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHSmartsheet technology has been an integral part of the efficiencies and consistencies gained for the application process.N/AAnesthesia-Certificate-Treating Dentist-Allows Dentists and Physicians to Administer at Treating Dentist Site-RenewalAllows treating dentist to have dentists and physicians administer at site of treating dentist-renewal5HO § 4-205(a); COMAR 10.44.12.31IMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T17:44:26.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:40:15.000Z3.03.0falseDepartment of HealthBoard of Dental ExaminersMDHResidential - State Certification InsigniaThe insignia identifies the modular unit by State serial number.0COMAR 09.12.25.11Email, MailGmail, Word, and AccessEntering information received via email or mail150.0This revenue goes back to the program for program administration in a non-lapsing special fund. This is authorized by statute.N/A as we process them as they are received.falseIndefinite2025-09-25T22:10:29.000Z2026There are currently no factors that hinder our staff’s ability to process this application type.Staff processes the applications as they are received.2025-12-18T19:41:23.000Z244.0falseDepartment of LaborDivision of Labor and Industry (DLI)DoLUseful life of the unitResident Non-tidal Anglers License - SeasonRequired to angle in non-tidal waters for residents1NR 4-604Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)020.5Fisheries Management and Protection FundNo.trueYears2025-10-01T09:33:25.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:54:06.000Z248076.0248076.0falseDepartment of Natural ResourcesAquatic ResourcesDNRAll fishing and hunting license applicants' information is run through a database of fishing and hunting license penalties under the International Wildlife Violators Compact and penalties assigned under Natural Resources Article, Subtitle 4 and COMAR 08.02; applicants' information is also checked against child support and tax record databases of violations held by the Maryland Comptroller's office. Any applicant found in violation of a child support or tax law may be denied a license or permit.Yes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Foreign Bank Office PermitTo establish a non-branch office in Maryland, the establishment of which is not authorized under the Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994 or other federal or Maryland law, a non-Maryland banking corporation must apply for and receive a permit to open the office issued by the Commissioner of Financial Regulation. The term of the permit is three years from issuance and must be renewed every three years thereafter. A non-Maryland banking corporation is not required to have a permit to open the non-branch office in Maryland if the entity already holds another license issued by the Office of Financial Regulation.3FI §12-207, et seq.Email, MailN/A10500.0Allocated to the General Fund. FI §2-109No.falseYears2025-09-23T16:53:59.000Z2026No.Applications for a Foreign Bank Office Permit are completed and emailed to the Assistant Commissioner for Corporate Activities.2025-12-18T19:46:45.000Z13.013.0falseDepartment of LaborOffice of Financial RegulationDoLAccess ServiceCompanies that provide access service must receive authority to operate in the State. Access service is the offering of access to telephone exchange services or facilities for the purpose of the origination or termination of telephone services.0PUA § 2-112 and PUA § 2-113 and COMAR Title 20, Subtitle 45Online (Web or Mobile)Document Management System (DMS), Gmail, Word, Excel452000.0All filing fees are deposited into the Public Utility Regulation Fund, a special fund overseen by the PSC. Authority set in PUA §2–110.1 and § 2–123.NofalseIndefinite2025-09-12T18:45:07.000Z2026NoThe Commission’s website contains a template application for operating authority as well as a template tariff. The applicant must complete the application and tariff and file a request for authorization of operating authority through the Commission’s website. The filing must include the completed application and tariff. Technical Staff reviews the application and often contacts the applicant with questions regarding the application. After having collected sufficient information, Staff prepares written comments to either recommend or deny licensure of the applicant. The application is then scheduled for a hearing at the Commission’s weekly Administrative Meeting. This meeting is open to the public and applicants are encouraged to attend so they may offer comments, provide additional information in support of their application, and answer any questions the Commissioners may have. Upon approval or denial at the Administrative Meeting, the applicant receives a Letter Order from the Commission notifying the applicant of the decision.2025-12-18T19:40:22.000Z0.00.0falsePublic Service CommissionNonePSCCCaH Certificate of Registration (CoR- CCaH)A second-step in the certification process awarded to CCaH Providers applying to conduct the business of continuing care in the state of Maryland. To obtain this certificate, Providers must submit an application in accordance with Section 10-458 the Human Services Article of the Annotated Code of Maryland (“HSA”) and COMAR 32.02.02.09. The Department will approve or deny the application based on requirements set forth in HSA §10-458 and COMAR 32.02.02.10. ***NOTE: Certificates of Registration for CCaH Providers are referred to as Initial Certificates of Registration (“ICoR”) in COMAR.2HSA §10–458 and COMAR 32.02.02.09EmailGoogle SuiteMDoA manually uploads submitted applications to its shared drive for record keeping, completes individual checklists for each application depending on the information submitted, and corresponds with providers via email if information is missing or there are questions about the application.300.0Not applicable; however, MDoA may assess a fee related to changes to the applicant/provider's feasibility study, which would have been approved prior to submission of their application for PCoR. In that event, the amount of any re-assessed fee may not exceed the amount originally assessed as part of the feasibility study application according to COMAR 32.02.02.03. All collected fees are allocated to the continuing care special fund pursuant to HSA §10–405. Feasibility study pricing structure is $20,000.00 in accordance with COMAR 32.02.02.03.Migration of this process to the Maryland OneStop platform.falseYears2025-09-16T19:58:55.000Z2026Human resource factors. Depending on the current program manager's workload or whether the agency is undergoing a recertification season for its nearly 40 existing providers, processing times vary significantly.The provider will fill out a form posted on our agency's webpage and submit it to our intake inbox, ccrchousingservices.mdoa@maryland.gov. Once received, MDoA will conduct a review of the submitted material to ensure that the submitted material complies with HSA §10–458, COMAR 32.02.02.09, and COMAR 32.02.02.10. Approval is also granted based on those sections of the law.2025-12-18T19:43:44.000Z0.00.0falseDepartment of AgingNoneMDoACholesterol Testing Sites (CTS)FY 2023 Initial Maryland Laboratory License0"HG § 17-205 HG § 17-502 COMAR 10.10.03.01"MailMicrosoft Access DatabaseReview documents to determine compliance with licensure requirements150.0N/A"A contributing factor in prolonged delay in processing is incomplete applications submitted by the providers OHCQ works diligently to clarify what is missing or incorrect information OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment."falseIndefinite2025-09-25T15:53:41.000Z2026N/AMicrosoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:40:11.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHNon ExpiringLicensed Clinical Marriage and Family Therapist (LCMFT)An individual who is authorized by law to practice a health occupation, which includes the diagnosis, prevention, treatment, and amelioration of psychological problems and emotional or mental conditions of individuals or groups, and has been approved by the Board. This individual has completed the Board requirement of Clinical hours and no longer requires supervision.2Annotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-101 et seq.; COMAR 10.58.08 (Marriage and Family Therapists – Licensing).Mail, In PersonNo dedicated licensing portal. Applications are processed manually. Staff use the Board’s internal database and office software (Word/Excel) to record, track, and update applicant information.staff manually receive, review, and log paper applications; verify transcripts and supervision documentation; match CHRC results; and prepare complete files for Board review.60200.0Application fee revenue is deposited into the Maryland State Board of Professional Counselors and Therapists’ Special Fund. This fund is authorized by statute and used to support Board operations, including licensing, compliance, and administration.Adopting electronic submission for transcripts and supervision forms, faster CHRC reporting, and increased staffing during peak cycles would improve timeliness. Prompt appointment of Board members would reduce quorum-related delays.falseYears2025-09-25T00:18:21.000Z2026Incomplete paper applications, delays in CHRC results, and manual verification of transcripts, supervision, and exam results impede timely processing. Staffing shortages and Board quorum requirements also cause delays.Applications are submitted in hard copy to the Board. Staff manually review for completeness, verify transcripts for graduate-level coursework in marriage and family therapy, and confirm supervised clinical experience hours through supervisor documentation. Criminal History Records Check (CHRC) results are matched manually to the file. Applicants must complete the Maryland Law Assessment (MLA) and provide proof of passing the national MFT exam. Once all requirements are confirmed, staff prepare the file for Board review. Upon approval, the license is issued and records updated manually.2025-12-18T19:39:17.000Z89.045.0falseDepartment of HealthBoard of Professional Counselors and TherapistsMDHAnnotated Code of Maryland, Health Occupations Article, Title 17, §§ 17-501 and 17-501.1. These provisions authorize the Board to deny licensure to applicants convicted of or pleading guilty or nolo contendere to a felony or crime of moral turpitude, based on CHRC results.Marriage CertificateCertificate of Marriage0COMAR 10.03.01.08Online (Web or Mobile), Mail, In PersonVital Statistics Administration's Work Order Management SystemApplications are reviewed for entitlement and issued if the customer meets the requirements using the Work Order Management System.112.0State GFLarger work space for employees and customers is desperately needed as DVR has outgrown its current space. We have tried for 4 years to expand and have been unsuccessful in our attempts for various reasons. We are currently working with DGS but the inability to properly service customers because space for employees and customers have to be increased remains a constant battle. In addition to space the employees needed to decrease wait times would be equivalent to 7 employees that would be responsible for completing corrections, processing applications that are obtained through walk-in customers and mailings, registering deaths and working with funeral homes. The staffing associated with these employees as well as a large portion of DVR staff should be reclassified from grades 7's, 8's and 9's to grades 10's and 11's which falls in lines with customer service professionals across the State. DVR currently has an estimation of 50 employees that fit in these classifications. To summarize, larger work space, larger customer service space, additional employees and reclassification of staff under grade 10 would gravely enhance the customer service DVR provides to Maryland Constituents.falseIndefinite2025-09-24T19:16:50.000Z2026In order to decrease wait times for applications, DVR would need additional staff to fund these positions. Having to compete with other companies like other State agencies, Amazon and Target to name a few has caused a tremendous turnaround and inability to retain staff. As a result, a significant amount of time is going in to training, retraining employees who do not stay due to the pay. As you know the work that is done at the DVR is extremely important and at times it can labor intensive. To hire someone to starting at a grade 8 and basically remain in this grade is somewhat disheartening and sends the signal that we don’t value our employees, their dedication, and hard work, which could not be further from the truth. Several attempts to have staff reclassified have been denied and there are other agencies whose work is comparable to DVR employees in higher classifications.Applications are reviewed for entitlement and issued when satisfied that the applicant has a direct and tangible interest in the content of the record.2025-12-18T19:54:26.000Z2572.02572.0falseDepartment of HealthPublic Health Administration (PHA)MDHCOMAR 10.03.01.08oyster surchargeRequired to commercially harvest oysters with an oyster authorization1NR 4-701Online (Web or Mobile), In PersonAs of summer 2025, applications for this are submitted through MD Outdoors (https://mdoutdoors.maryland.gov/)0300.0Fisheries Research and Development FundNo.trueYears2025-10-01T10:57:49.000Z2026No.Applications are accepted in any DNR License Service Center or online through the new MD Outdoors platform (https://mdoutdoors.maryland.gov/)2025-12-18T19:46:30.000Z1129.01129.0falseDepartment of Natural ResourcesAquatic ResourcesDNRYes. The online application submission platform changed from the Compass platform (https://compass.dnr.maryland.gov/) to MD Outdoors (https://mdoutdoors.maryland.gov/) in 2025.Hospital Laboratories (HL) LicenseSFY 2024 - Initial Maryland Laboratory License0HG § 17-205 COMAR 10.10.03.01Online (Web or Mobile)ASPEN (ACO) Database Microsoft Access DatabaseReview documents to determine compliance with licensure requirements.210.0N/AA contributing factor in prolonged delay in processing is incomplete applications submitted by the providers. OHCQ works diligently to clarify what is missing or incorrect information. OHCQ has streamlined the process to assist in limiting these delays. OHCQ has to exercise caution with application assistance because of the potential of perceived preferential treatment.falseIndefinite2025-09-25T15:30:27.000Z2026N/AASPEN (ACO) Database Microsoft Access Database Review documents to determine compliance with licensure requirements2025-12-18T19:45:55.000Z0.00.0falseDepartment of HealthHealth Care Quality, Office of (OHCQ)MDHN/ARefuse Disposal Permit (Land-Clearing Debris Landfill)Permit to operate a land-clearing debris landfill.5Title 9, Subtitle 2 of the Environment ArticleMail, In PersonAccessReview of application and required documentation, entry of key information into the Environmental Tracking System (ETS).3600.0No feeOnline permit application portal for submission of application and required documentation.falseYears2025-09-16T14:47:41.000Z2026NoneReview permit application and required documentation.2025-12-18T19:43:35.000Z0.00.0falseDepartment of the EnvironmentLand and Materials AdministrationMDELicensed Certified Social Worker - Clinical: LCSW-CAllows an individual who meets qualifications to practice social work at the advanced independent level in Maryland.2Authority: §§19-205, 19-206, and 19-308/COMAR 10.42.05Online (Web or Mobile)Agency online application portal. https://mdbnc.health.maryland.gov/bswe/NewApplicant/default.aspxVerifications are sent via email or regular mail. A paper application file is created for reviewer to match verifications with the online application.60100.0State Board of Social Work Examiners FundAgency is analyzing current processes to see if tools such as State of MD Google Drive could be utilized to make this process more efficient.falseYears2025-10-21T15:43:40.000Z2026The paper application files require additional scanning to archive the final application files.A licensed social worker reviews the application. There are several criteria that must be met for an applicant to apply for the LCSW-C license. 1) An applicant for a certified social worker-clinical license shall have completed 12 academic credits of clinical course work from an accredited program with a minimum of six of the 12 academic credits obtained in a Master's of Social Work program. 2) The applicant shall have 2 years of supervised clinical social work experience as a Licensed Master's Social Worker (LMSW) 3) The applicant needs clinical social work experience of at least 3,000 hours while licensed as an LMSW. 4) This experience should be completed in not less than 2 years and not more than 6 consecutive years and obtained by the candidate while performing social work activities professionally and for compensation. An applicant for the LCSW-C license has to submit verification that they have been supervised by a MD Board Approved Supervisor. They have to submit a transcript showing their clinical course work. They are required to submit a Criminal History Background Check. An LCSW-C applying for license by exam must pass an exam. This exam is administered by the Association of Social Work Boards (ASWB). Once the Board has approved an application, the applicant's name is given to ASWB and the applicant can make arrangement for the exam through ASWB. ASWB sends exam results to the Board and the Board will issue the license.2025-12-18T19:54:26.000Z1617.0591.0trueA licensed social worker in the Licensing Unit conducts the review.Department of HealthBoard of Social Work ExaminersMDH10.42.01.04 - The Board shall review the criminal history records information provided for any positive results from the criminal history records check.Physician Limited License for Postgraduate Teaching RenewalFor practitioners who wish to continue to practice. Can only be renewed once.1H.O. Section 14-318; COMAR 10.32.01.06Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10512.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T00:54:24.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:40:16.000Z0.0falseDepartment of HealthState Board of PhysiciansMDHAnesthesia-Class I and Class II-Additional Location Permit-Evaluation Not NecessaryDentists-Additional Location Permit Issued if Applicant Holds Permit at a Location and Same Level Permit Issued to Another Dentist at the Additional Location Within 2 Years5HO § 4-205(a); COMAR 10.44.12.13AMailMyLicensing Office (MLO)The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.301000.0The Board is self-funded all revenue collected is used for Board operationsBy moving to a digitized process. This will be accomplished in 6/27 when we would need to move to a need a new vendor.falseYears2025-09-26T16:12:21.000Z2026The biggest factor that impedes the timely processing of applications is not receiving all required documents in a timely manner.The application is mailed in, along with the required documents on the checklist provided with the fee. Licensing department then goes into MyLicensing Office (MLO) to issue the license, certificate, or permit.2025-12-18T19:45:52.000Z2.02.0falseDepartment of HealthBoard of Dental ExaminersMDHRespiratory Care Practitioner (RCP) Initial LicenseFor practitioners who seek licensure as a respiratory care practitioner in Maryland for the first time.2H.O. Section 14-5A-08; COMAR 10.32.11.06Online (Web or Mobile)BPQA (in-house) proprietary computer system.Applications are processed based on statute and regulations.10200.0All revenue is deposited in the Board of Physicians fund created by H.O. 14-207. This is a special fund that "shall be used exclusively to cover the actual documented direct and indirect costs of fulfilling the statutory and regulatory duties of the Board..." The fund is a continuing, nonlapsing and unspent funds shall not be transferred or revert to the General Fund of the State..." The Funds also provide for the Physician and Allied Health Rehabilitation Program that provides services to licensees who may have a mental health or substance use issue."There are two factors, outside of the Board's control, that contribute to delays in the licensure process. The first is the applicant. About 95% of delays are the result of applicants failing to complete the application or providing partial information. If an application is not complete, it cannot be processed. The Board spends hours calling,emailing, and writing applicants in an attempt to have the applicant submit the information necessary to complete the application. Without the active cooperation and responsiveness of the applicant, the Board is unable to move forward on the application. If the date of the completed application was used to measure timeframes from licensure, rather than the date of receipt of the incomplete application, a consistent and measurable timeframe could be achieved. Second, criminal history record checks (CHRCs) slow down the licensure process as discussed in earlier responses. If a criminal history record check has not been completed, the application is incomplete and the applicant does not meet minimum qualifications. The applicant is responsible for timely completing the CHRC. An application can be approved, denied, or deemed ineligible. If the applicant does not submit the required information to complete the application, the Board cannot make a determination on whether the applicant meets minimum qualifications. So, the application is closed and the applicant is notified that they are ineligible. Investigations can also delay the process. Each appliction contains ""character and fitness"" questions. If an applicant answers that they have been terminated from a hospital, dishonorably discharged, arrested, has a substance use issue, etc, the Board is mandated to complete a preliminary investigation. The results of the investigation are presented to a Disciplinary Panel of the Board for a determination on whether to license, license with discipline, or proceed with a notice of intent to deny. There is a lack of consistency with how new professions seeking licensure, certification, or registration are placed under existing health occupations boards, and many new professions use broad ""best practices"" language prepared by national organizations when proposing new licensing laws, which can create disparities with existing practitioners. One potential avenue to increase consistency moving forward would be to establish a standardized process for new professions seeking to become licensed. Several other states have developed similar processes, including Virginia, Washington, Georgia, and Colorado. For example, you can review Washington's process here. Further, it may be worthwhile to review the current licensure practitioner types to determine whether licensure is necessary, or whether another form of public protection exists. There are many studies that show that licensure increases healthcare costs, and that certification or registration should be used before licensure. For example, the Board licenses ""perfusionists,"" who only work with physicians in accredited hospitals, and cannot bill independently. Hospitals are regulated on many levels, so is licensure necessary? Only 18 States license perfusionists. There are other practitioner groups that only work in a hospital setting, such as Surgical Assistants, who are not licensed. There has been a general trend to create ""hubs"" for licenses, both nationally with groups such as the IMLC and on a state level with programs such as the previous administration's OneStop license portal. While this seems to make sense in theory, in practice it can add unnecessary layers between the applicant and the Board, and can confuse applicants and create delays in the licensing process."falseYears2025-09-25T01:55:19.000Z2026In the licensure arena, there are two different dates: the date of receipt of the application and the date the application is "complete." Often, the Board is criticized for not issuing a license within a certain timefame from the date of receipt. However, the date of receipt is not a fair measurement because it does not mean that the submitted application contains all required information. Upon receipt of any application, Board staff reviews the application and send a deficiency notice to the applicant identifying missing items, or items that need additional explanation. Without the information, the Board's licensure process is halted. Once the missing information is received, and the application is complete, a determination can be made. If the predetermined timeline was measured from the date of the "complete" application, rather than the date of receipt of the application, greater consistency in timelines would result.Applications are processed based on statute and regulations.2025-12-18T19:45:28.000Z160.0falseDepartment of HealthState Board of PhysiciansMDHC.P. § 1-209. Denial of occupational license for previous conviction and H.O. Section 14–5A–11Was paper, now online