Table of Content

         Winners of the ABC award receive
         The Employee of the Year receives
         Winners FY2022
         Customer Service Survey Results
        Customer Service Survey Summary
       Status of Customer Service Training
       Timeliness of Responding to Customer Inquiries
       Best Practices
       Plans for Improvement
       Call Center Data
       Making Agency Services Available Online
      Processing Times for Customer Transactions
      Adjusting Hours to Meet Customer Demands
      Social Media Usage to Improve the Customer Experience