Making Agency Services Available Online
Website
The Department of Labor website offers online service 24 hours a day, seven days a week to ensure that constituents can access much needed services at their convenience. Online services include electronic licensing and a quick and easy option to access unemployment insurance services. Customers benefited from various services online, including the ability to file a claim for unemployment benefits or file weekly claim certifications, obtain payment information and find answers to frequently asked questions.
The Maryland Department of Labor launched the BEACON One-Stop application that allowed constituents to file claims for all types of unemployment insurance (UI) benefit programs through a single application, including the federally-enacted unemployment programs, Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC). BEACON One-Stop is an application that allows claimants to file claim certifications, upload supporting documentation, and review the benefit payment history.
